Hyatt Regency Hakone Resort and Spa

Resorts
9.2
/10
Exceptional
889 reviews

What Guests Say About Their Stay

Valentin
10.0
/ 10
The location is good, close to the funicular station. Staff is very polite and helpful. The room was clean and with everything you need for a comfortable stay. Sleeping on futons on tatami floor was fun and no problem. And wearing Yukata feels special and Japanese.
Marisa
10.0
/ 10
The service was impeccable. Welcome drink is a nice touch. Room was huge and well appointed. Loved it.
Renata
10.0
/ 10
Outstanding. Our stay at the Hyatt was the best, staff went out of their way to help us with absolutely everything and make our stay special. The shuttle service was great and so helpful for us to fit in doing as much as possible. The room was perfect, we chose “Mountain View” and it was a great choice. The Uzumi spa was very clean and had everything we needed to relax and wind down. Kids were happy and enjoyed the games and books available in the drawing room. I highly recommend this hotel.
In the Area
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1320 Gora Hakone-machi, Ashigarashimo-gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0408

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hyatt Regency Hakone Resort and Spa is a resort in a good neighborhood, which is located at Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hyatt Regency Hakone Resort and Spa

1320 Gora Hakone-machi, Ashigarashimo-gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0408
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Discover More About Hyatt Regency Hakone Resort and Spa

Location


Hyatt Regency Hakone Resort and Spa is a resort in a good neighborhood, which is located at Hakone-machi.

About Hyatt Regency Hakone Resort and Spa

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hyatt Regency Hakone Resort and Spa exclusively for you.

Get precious and unforgettable moment during your stay at Hyatt Regency Hakone Resort and Spa.

All facilities in Hyatt Regency Hakone Resort and Spa

Others Hyatt Regency Hakone Resort and Spa
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Hot tub
  • Spa
  • Garden
  • Library

General

  • Parking
  • Fireplace in lobby
  • Banquet
  • Terrace

Business Facilities

  • Conference room
  • Meeting rooms
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Transportation

  • Access to train station

Shuttle Service

  • Train station pickup

In-room Facilities

  • TV

Accommodation Policy & General Information in Hyatt Regency Hakone Resort and Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately JPY 5290 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests who wish to enjoy dinner service at any onsite restaurant during their stay are encouraged to contact the property before arrival to make a reservation. Dinner is not included in the half board rate plan for children age 12 or younger.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 00:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hyatt Regency Hakone Resort and Spa
80
Number of floors in Hyatt Regency Hakone Resort and Spa
5
Another facilities in Hyatt Regency Hakone Resort and Spa
Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in Hyatt Regency Hakone Resort and Spa

What are available facilities at Hyatt Regency Hakone Resort and Spa?
There are top facilites at Hyatt Regency Hakone Resort and Spa such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hyatt Regency Hakone Resort and Spa?
The standard check-in time at Hyatt Regency Hakone Resort and Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hyatt Regency Hakone Resort and Spa provide breakfast?
Yes, Hyatt Regency Hakone Resort and Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hyatt Regency Hakone Resort and Spa?
Hyatt Regency Hakone Resort and Spa is a 4.5-star hotel.
How many floors does Hyatt Regency Hakone Resort and Spa have?
Hyatt Regency Hakone Resort and Spa has 5 floors.
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More Reviews from Other Guests in Hyatt Regency Hakone Resort and Spa

9.2
Exceptional
From 889 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

8.0

Service and Facilites

9.4

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Traveler Reviews Hyatt Regency Hakone Resort and Spa

Number of reviews per page
20
40
Top reviews
Valentin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The location is good, close to the funicular station. Staff is very polite and helpful. The room was clean and with everything you need for a comfortable stay. Sleeping on futons on tatami floor was fun and no problem. And wearing Yukata feels special and Japanese.
Marisa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The service was impeccable. Welcome drink is a nice touch. Room was huge and well appointed. Loved it.
Renata
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Outstanding. Our stay at the Hyatt was the best, staff went out of their way to help us with absolutely everything and make our stay special. The shuttle service was great and so helpful for us to fit in doing as much as possible. The room was perfect, we chose “Mountain View” and it was a great choice. The Uzumi spa was very clean and had everything we needed to relax and wind down. Kids were happy and enjoyed the games and books available in the drawing room. I highly recommend this hotel.
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Nourafagh
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice property
Alejandra
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This hotel is just wonderful. A great view of the mountains and a nice break to relax in between Osaka and Tokyo. Would definitely recommend and would come back! The food was also delicious and the staff was very attentive to our family and kids!
Nicole
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This hotel is such luxury. We were a family of four and our room was so large it was amazing. The staff were wonderful and so helpful and we enjoyed our favourite meal of the trip in the sushi restaurant. Most definitely a highlight. Such a wonderful hotel we really enjoyed our stay and would highly recommend it.
Ellisa
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Really enjoy the onsen! Staff was very friendly!
Ronnie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Acceptable but closer to a businesss hotel than onsen hotel. The bath area doesn’t offer anything fancy, no view, no outdoor. Same for the room. We booked a tatami room to fit 2 adults and two kids. Size is fine but lack of amenities and view straight in the next building isn’t ideal. Overall, average stay.
Charles
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very nice onsen - excellent sushi restaurant experience.
Mai
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Spacious tatami suite and breakfast buffet was top notch. Complimentary shuttle service to Gora/Sounzan stations very convenient. Also able to reserve pick up by shuttle for extra fee from Odawara station on arrival.
Elizabeth
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Loved it. Want to go back to stay again but longer
Amir
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It’s a spa resort with a shuttle to/from the station and the doorway. Great staff & services. Gorgeous views and an amazing breakfast buffet and top notch restaurant for other meals. The onsen was public and worth going. You’re there to relax unwind and enjoy the views and surroundings. Well that ticked every box. Lovely!!
Pradeep
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Breakfast price overrated because of limited veg choice.
Soonkie
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Proprty id dated, and need full renovation.
Anthony
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Good food great service
Aaryan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Absolutely Amazing
Yun
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

This hotel is absolutely stunning! The surroundings are breathtaking, with beautiful scenery that creates a peaceful and relaxing atmosphere. The food was exceptional—every dish was delicious and well-prepared. The service was top-notch, making the entire experience even more enjoyable. A perfect place for a getaway!
Margaret
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Our stay here was amazing. This hotel has set the standard for all other hotels in Japan. With the kindest staff and attention to detail goes unmatched. My family and I didn’t want to leave. Thank you for a great stay Hyatt Regency Resort and Spa!
Zorigtbaatar
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Good service, free shuttle bus and staff are friendly and welcoming.
Shane
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The service level from all staff was simply amazing. It was a great hotel with great views of the mountains. It was the perfect place to stay and explore.
Number of reviews per page
20
40

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