Hyatt Regency Hakone Resort and Spa

Resorts
9.2
/10

Exceptional

889 reviews
In the Area
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1320 Gora Hakone-machi, Ashigarashimo-gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0408

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hyatt Regency Hakone Resort and Spa is a resort in a good neighborhood, which is located at Ashigarashimo-gun. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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1320 Gora Hakone-machi, Ashigarashimo-gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0408
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Discover More About Hyatt Regency Hakone Resort and Spa

Location


Hyatt Regency Hakone Resort and Spa is a resort in a good neighborhood, which is located at Ashigarashimo-gun.

About Hyatt Regency Hakone Resort and Spa

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hyatt Regency Hakone Resort and Spa exclusively for you.

Get precious and unforgettable moment during your stay at Hyatt Regency Hakone Resort and Spa.

All facilities in Hyatt Regency Hakone Resort and Spa

Others Hyatt Regency Hakone Resort and Spa
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Hot tub
  • Spa
  • Garden
  • Library

General

  • Parking
  • Fireplace in lobby
  • Banquet
  • Terrace

Business Facilities

  • Conference room
  • Meeting rooms
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Transportation

  • Access to train station

Shuttle Service

  • Train station pickup

In-room Facilities

  • TV

Accommodation Policy & General Information in Hyatt Regency Hakone Resort and Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately JPY 5290 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
  • Destination fee: JPY 150 per person, per night. This fee does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests who wish to enjoy dinner service at any onsite restaurant during their stay are encouraged to contact the property before arrival to make a reservation. Dinner is not included in the half board rate plan for children age 12 or younger.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 00:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Hyatt Regency Hakone Resort and Spa
80
Number of floors in Hyatt Regency Hakone Resort and Spa
5
Another facilities in Hyatt Regency Hakone Resort and Spa
Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in Hyatt Regency Hakone Resort and Spa

What are available facilities at Hyatt Regency Hakone Resort and Spa?
There are top facilites at Hyatt Regency Hakone Resort and Spa such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hyatt Regency Hakone Resort and Spa?
The standard check-in time at Hyatt Regency Hakone Resort and Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hyatt Regency Hakone Resort and Spa provide breakfast?
Yes, Hyatt Regency Hakone Resort and Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hyatt Regency Hakone Resort and Spa

9.2
Exceptional

From 889 reviews

Cleanliness

9.6

Room Comfort

9.4

Location

8.0

Service and Facilites

9.4

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Traveler Reviews Hyatt Regency Hakone Resort and Spa

Number of reviews per page
20
40
Top reviews
Zorigtbaatar
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Good service, free shuttle bus and staff are friendly and welcoming.
Shane
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The service level from all staff was simply amazing. It was a great hotel with great views of the mountains. It was the perfect place to stay and explore.
Jeetesh
icon-Leisure
Leisure

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Amazing place
Carlos

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Good hotel in Hakone. Elegant
Diane
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Great for relaxing! Very quiet and beautiful views!
Raeesa
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The staff was so lovely and polite and very accommodating. The room and bathroom were very clean and spacious. They provide plenty of shuttles to get around to the bus and train stations. Also very accommodating for food. The onsen and amenities were lovely. Toyoma handled our check in and was so wonderful. Our dinner server was Bishnu and he was also so so helpful and kind
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Dora
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

quite area.
Victorya
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

This was an incredible place to stay. The area is beautiful and the hotel was great. The staff was so accommodating and there was a shuttle to take us too and from town, which was a life saver with the steep inclines. The onsen and spa were beautiful and we loved all of the complimentary items provided to us. We will absolutely stay again!
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Verified traveler

6.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Hotel was very nice, but also had dinner there which was overpriced with terrible service. We would recommend the property and the room, but suggest you make plans to eat somewhere else.
David
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Amazing staff thank you!!
Richard
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

.
Tyo Mui
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Hotel is nice and location is good too. The fireplace was the highlight of the stay. Sipa glass of red wine hearing the firewood burn. However the room was not well maintain and there are insects.
Xuan
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

We like the room, hot spring and food.
Priscilla MC
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

So so
Masako
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Facility was overcrowded, service felt hurried, and did not feel luxurious for her price point.
Crystal

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Excellent hotel! Food was great and staff was SO FRIENDLY and spoke great English. Rooms were incredibly spacious. We would stay here again!
Joung

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Great spa. Nice facilities
Guy
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

Nice place for a family to stay in Hakone. Nothing really in walking distance, but the hotel does provide a free shuttle service, including from Odawara so contact them too find out more.
Eli
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Such a pleasant hotel experience! The staff was beyond helpful and very friendly. There are both Japanese and western dining options at the hotel, as well as a delicious breakfast buffet. I would recommend at least booking breakfasts when you arrive as there are not many easily walkable restaurants, and the area is very hilly. The hotel does however offer free rides to multiple locations around Hakone. The hotel has a no clothes Onsen, and they provide free coverings for tattoos. This was by far my favorite room of the whole vacation. Our room (410) had an indoor terrace with a wall to wall massive window that can be opened to let in fresh air. We even had a view of Mt. Fuji and the sky rail that goes over Mt. Hakone. My only critiques of the hotel are that there is no gym, no coin laundry, and while the room was always nice and cool, the hallways and lobby aren’t air conditioned and can get pretty warm during the hot season.
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Nirosha
icon-Leisure
Leisure

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Great servce.
Number of reviews per page
20
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.