Imperial Hotel Osaka

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9.5
/10
Exceptional
1,013 reviews

What Guests Say About Their Stay

Kathy

10.0
/ 10
Absolutely enjoyed our stay at the Imperial Hotel Osaka. The staff and amenities were excellent - highly recommend!

woody

10.0
/ 10
The room is clean and classic, the staff are so supportive when I lost my passport, find it out and get it back in four hours, the breakfast is so good, we definitely will come back in the future.

Diane

10.0
/ 10
The hotel and rooms were immaculate. All staff was friendly, helpful, and professional. Had a lovely room with a view of the river.
In the Area
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1-8-50 Temmabashi, Kita-ku, Osaka, Kansai, Japan, 530-0042

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Imperial Hotel Osaka is located in area / city Osaka. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Imperial Hotel Osaka

1-8-50 Temmabashi, Kita-ku, Osaka, Kansai, Japan, 530-0042
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Lobby Imperial Hotel Osaka
Lobby 2 Imperial Hotel Osaka

Discover More About Imperial Hotel Osaka

Imperial Hotel Osaka: Your Gateway to Kansai's Charms

Welcome to the Imperial Hotel Osaka, a distinguished address for travelers seeking comfort, convenience, and a touch of elegance in the heart of Japan's vibrant Kansai region. Whether you're planning a business trip, a romantic getaway, or an exciting family adventure, the Imperial Hotel Osaka offers an unparalleled experience, blending world-class service with the rich cultural tapestry of Osaka. Room rates at Imperial Hotel Osaka start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Imperial Hotel Osaka Location

Nestled in the dynamic Chuo Ward of Osaka, the Imperial Hotel Osaka boasts a prime location that puts you at the center of it all. Situated at 北区天満橋 1-8-50, ​, 大阪, 関西, 日本, 530-0042, the hotel is conveniently located approximately 3 kilometers from the bustling city center, offering easy access to major business districts and popular tourist attractions. For those arriving by public transport, the hotel is within close proximity to key transit hubs, making your journey seamless. The atmosphere surrounding the Imperial Hotel Osaka is one of sophisticated urban living, with a blend of modern amenities and the timeless charm of Osaka. You'll find yourself within easy reach of the city's renowned shopping streets, exquisite dining establishments, and vibrant entertainment venues, all contributing to an enriching stay.

Imperial Hotel Osaka Facilities & Services

Facilities for guests at Imperial Hotel Osaka are designed to cater to every need, ensuring a comfortable and memorable stay.
  • A state-of-the-art fitness center equipped with modern exercise machines for your workout needs.
  • An indoor swimming pool, perfect for a refreshing dip or a relaxing swim, open from 9:00 AM to 8:00 PM with an entrance fee of PHP 500.
  • A luxurious spa and wellness center offering a range of rejuvenating treatments and massages, available from 10:00 AM to 9:00 PM (prices vary per treatment, starting from PHP 2,000).
  • A dedicated business center with meeting rooms and secretarial services to support your professional endeavors.
  • Complimentary Wi-Fi access throughout the hotel premises.
  • On-site concierge services to assist with tour bookings, restaurant reservations, and transportation arrangements.
  • A children's play area, ensuring entertainment for younger guests.
  • Secure and complimentary on-site parking for guests arriving by car.

Imperial Hotel Osaka Room Types

Discover a range of meticulously appointed accommodations, each designed to provide a sanctuary of comfort and style. The room types of Imperial Hotel Osaka include options to suit every traveler's preference.
  • Deluxe King Room:

    Offering a spacious layout with a king-sized bed and city views. Available as non-smoking. Features a bathtub.
  • Deluxe Twin Room:

    Ideal for friends or families traveling together, featuring two twin beds and city views. Available as non-smoking. Features a bathtub.
  • Executive Suite:

    A luxurious option with separate living and sleeping areas, offering panoramic city views. Available as non-smoking. Features a bathtub.
  • Imperial Suite:

    The pinnacle of luxury, providing expansive living spaces, premium amenities, and breathtaking city views. Available as non-smoking. Features a bathtub.
The Imperial Hotel Osaka is pleased to offer a limited number of pet-friendly rooms. Please note that an additional cleaning fee of PHP 1,500 per pet, per stay, will apply. Advance notice is required to ensure availability.

Imperial Hotel Osaka Dining & Restaurants

Embark on a culinary journey at the Imperial Hotel Osaka, where diverse dining options await to tantalize your taste buds.
  • The Imperial Restaurant:

    Offering a sophisticated ambiance and serving a delectable international buffet for breakfast, lunch, and dinner. Estimated price per person: PHP 2,500 for lunch, PHP 3,500 for dinner. Operating hours: 7:00 AM - 10:00 PM.
  • Sakura Japanese Dining:

    Experience authentic Japanese cuisine, from fresh sushi and sashimi to traditional hot pot dishes. Estimated price per person: PHP 3,000. Operating hours: 12:00 PM - 2:30 PM, 6:00 PM - 10:00 PM.
  • The Lounge Bar:

    A chic and relaxed setting perfect for enjoying expertly crafted cocktails, fine wines, and light snacks. Estimated price per person: PHP 1,000. Operating hours: 4:00 PM - 11:00 PM.

Imperial Hotel Osaka Nearby Attractions and Activities

Immerse yourself in the vibrant culture and attractions surrounding the Imperial Hotel Osaka.
  • Osaka Castle:

    A magnificent historical landmark offering a glimpse into Japan's feudal past and stunning city views from its observation deck.
  • Dotonbori:

    Osaka's most famous entertainment district, renowned for its dazzling neon lights, iconic Glico Running Man sign, and an endless array of street food and restaurants.
  • Shitennoji Temple:

    One of Japan's oldest Buddhist temples, providing a serene escape and a rich cultural experience.
  • Umeda Sky Building:

    An architectural marvel with an observatory offering breathtaking panoramic views of Osaka, especially at sunset.
  • Kuromon Ichiba Market:

    Known as "Osaka's Kitchen," this bustling market is a paradise for food lovers, offering fresh seafood, local produce, and delicious street snacks.
If you are looking for other activities around Imperial Hotel Osaka, check out the best deals on Traveloka: Recommended activities in Osaka!

How to Get to Imperial Hotel Osaka from the Airport

Navigating your way to the Imperial Hotel Osaka is straightforward, with several convenient options available. The airport transfer service of Imperial Hotel Osaka ensures a smooth transition from your arrival.
  • Airport Premium Buses:

    Direct bus services operate from Kansai International Airport (KIX) to major hubs in Osaka, with a short taxi or subway ride to the hotel. Estimated cost: PHP 1,500 - PHP 2,000.
  • Metered/Coupon Taxis:

    Taxis are readily available at the airport. The journey to the Imperial Hotel Osaka typically takes around 60-90 minutes, depending on traffic. Estimated cost: PHP 5,000 - PHP 7,000.
  • Local Transport Options:

    Utilize the efficient Japanese train system. Take the Nankai Line from Kansai International Airport to Namba Station, then transfer to the Osaka Metro Midosuji Line to Hommachi Station, which is a short walk from the hotel. Estimated cost: PHP 1,200 - PHP 1,500.
  • Hotel's Private Airport Transfer Service:

    For ultimate convenience and comfort, arrange for the Imperial Hotel Osaka's private airport transfer. This service offers a seamless door-to-door experience. Contact the hotel directly for rates and booking. You can also explore airport transfer services for pre-booking options.
Understanding how to get to Imperial Hotel Osaka will ensure your trip begins without a hitch.

Summary of Why You Should Choose to Stay at Imperial Hotel Osaka

The Imperial Hotel Osaka stands out as an exceptional choice for your next Kansai adventure, offering a perfect blend of luxury, convenience, and authentic Japanese hospitality.
  • Prime Location:

    Situated in the heart of Osaka, providing easy access to major attractions, business districts, and transportation links.
  • Exceptional Facilities:

    From a well-equipped fitness center and relaxing spa to versatile meeting spaces, every amenity is designed for your comfort and productivity.
  • Diverse Dining:

    Savor a world of flavors with on-site restaurants offering international buffets, authentic Japanese cuisine, and stylish lounge bar experiences.
  • Comfortable Accommodations:

    A variety of well-appointed rooms and suites ensure a restful stay, with options to suit solo travelers, couples, and families.
  • Impeccable Service:

    Experience the renowned Japanese hospitality with attentive staff dedicated to making your stay unforgettable.
Discover the best Room availability at Imperial Hotel Osaka and start planning your dream vacation. For seamless Booking Imperial Hotel Osaka, trust Traveloka to provide you with the best deals and a hassle-free booking experience. Book budget hotels in Kansai and experience the magic of this captivating region. Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in Imperial Hotel Osaka

Bar, Cafe and Lounge Imperial Hotel Osaka
Bar, Cafe and Lounge
Swimming Pool Imperial Hotel Osaka
Swimming Pool
Entertainment Facility Imperial Hotel Osaka
Entertainment Facility
Fitness Center Imperial Hotel Osaka
Fitness Center
Functional Hall Imperial Hotel Osaka
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Banquet
  • Ballroom
  • Reception hall
  • Parking

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Safety deposit box

Nearby Facilities

  • Gift shop
  • Shops
  • Grocery
  • Hair salon

Things to Do

  • Health club
  • Garden
  • Spa

Business Facilities

  • Business facilities
  • Business facilities
  • Computer station

Connectivity

  • Free WiFi
  • WiFi (surcharge)

Food and Drinks

  • Breakfast

Transportation

  • Secure parking

Shuttle Service

  • Train station pickup

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Imperial Hotel Osaka

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • No visitors or unregistered guests are allowed in this property's executive lounge.
, If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Breakfast is not included for children ages 4 and older sharing existing bedding with an adult (breakfast available for a surcharge). There is no charge for breakfast for children age 3 and younger. Guests must be at least 18 years old to access the fitness facility, pool, sauna, and bath area. Fees are charged per entry. The pool and fitness facility are closed on the third Tuesday of every month. This property offers shuttle pickup and drop off service from JR Osaka station only. The name on the photo identification presented at check-in must match the name on the reservation.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Imperial Hotel Osaka
378
Number of floors in Imperial Hotel Osaka
24
Another facilities in Imperial Hotel Osaka
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in Imperial Hotel Osaka

What are available facilities at Imperial Hotel Osaka?
There are top facilites at Imperial Hotel Osaka such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Imperial Hotel Osaka?
The standard check-in time at Imperial Hotel Osaka is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Imperial Hotel Osaka provide breakfast?
Yes, Imperial Hotel Osaka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Imperial Hotel Osaka?
Imperial Hotel Osaka is a 5.0-star hotel.
How many floors does Imperial Hotel Osaka have?
Imperial Hotel Osaka has 24 floors.
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More Reviews from Other Guests in Imperial Hotel Osaka

Overall Ratings & Reviews Imperial Hotel Osaka

Traveloka (4)
Other sources (1,009)
9.6
Exceptional
From 1,009 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Imperial Hotel Osaka

Number of reviews per page
20
40
Top reviews
Hubert
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Imperial Hotel Osaka was nice but nothing stood out at this property. The breakfast buffet was nice l, but we had better ones during our trip. The rooms were nice, and the view of the river and cherry blossoms were a highlight of the stay. Service was good but again nothing stood out compared to the other hotels we stayed at.
Read More
Kathy
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Absolutely enjoyed our stay at the Imperial Hotel Osaka. The staff and amenities were excellent - highly recommend!
woody
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room is clean and classic, the staff are so supportive when I lost my passport, find it out and get it back in four hours, the breakfast is so good, we definitely will come back in the future.
Benjamin
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall pretty good, its high level, lots of staff, maybee too many. Sometimes feels like your being watched too often. Overall good, plenty of breakfast options, dont like seats been chosen for us, but its normal in Japan so no main issues. Some ammenities still require further fees and extra taxes once at the motel is not good.
Read More
Karen
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfect.
Goulfia
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful place, amazing food and customer service.
Diane
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel and rooms were immaculate. All staff was friendly, helpful, and professional. Had a lovely room with a view of the river.
Jeffery
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, great experience.
Andrew
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was incredible. The staff was very helpful and accommodating. Toma was excellent!
Touhid Haque
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location and staff
Marzi
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful stay. Very courteous staff. Great room.
Anurag
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel
Emily
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We upgraded to a junior suite and this included access to the lounge. Excellent service and room. If you are a gym person, be warned that the experience is weird. The gym is a members only gym as well so there are a lot of rules. After spending half an hour with the gym front desk person getting a tour of the facility, changing into my swim suit and finally going yo the pool area, I was told that no jewelry was allowed so I couldn’t swim since I didn’t want to take it all off Also, you can’t use the gym or pool if you have tattoos Yjis was not the case in the imperial in Tokyo which we also stayed at
Read More
Joe
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I can't recommend this hotel enough. The staff were fantastic, and the room and amenities were top-notch. One of the best hotels I've ever stayed at, and very reasonably priced for a 5-star hotel.
Aidan
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Best hot showers yet!
Arlene
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is a beautiful 5 star hotel. The property, sfaff and views were the best in all of the Japan properties we stayed. Highest value and best experience as well. Exceptional front desk staff concierge and bell staff. The rooms are very spacious and the river front view was the highlight after 2 weeks in Japan. So many small details with the room amenities were also greatly appreciated. Highly recommend the Imperial Hotel in Osaka.
Read More
Ricky
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The whole experience and stay was amazing, always had a clean room, fresh amenities, and very good and friendly staff, I had room service breakfast a few times and it was delicious too worth it
arnold
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The hotels was fantastic in every way especially the staff so helpful and friendly.
Victoria
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Overall, this is a classic five-star hotel with solid standards. Facilities are comprehensive, most staff are polite and attentive, and the rooms are clean and well maintained. However, we experienced a significant issue during our stay. Guests in the adjacent room frequently kept their door open and were traveling with a young child. There was constant loud talking, door slamming, and noise from the child. As we were staying on an executive floor, this level of disturbance was unexpected and unacceptable. After enduring this for two nights, we requested a room change. The hotel responded promptly and moved us farther away, which we appreciated. While the issue was resolved, it raises concerns about how the hotel manages guest behavior on executive floors. This is not about whether children are allowed, but about ensuring guests are clearly reminded not to disturb others—something expected at a five-star level. Another disappointment was breakfast on our final day. My husband requested an extra coffee, which was acknowledged but then forgotten as the staff member attended to others. By the time it arrived, we had to leave for our flight. Her attitude also felt cold, which contrasted with the generally excellent service we experienced elsewhere in Japan. Overall, a good hotel, but these service lapses affected our experience.
Read More
Aaron
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

A beautiful quiet place to stay in a busy city.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Imperial Hotel Osaka

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Imperial Hotel Osaka

Traveloka (4)
Other sources (1,009)
9.6
Exceptional
From 1,009 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Imperial Hotel Osaka

Number of reviews per page
20
40
Top reviews
Hubert
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Imperial Hotel Osaka was nice but nothing stood out at this property. The breakfast buffet was nice l, but we had better ones during our trip. The rooms were nice, and the view of the river and cherry blossoms were a highlight of the stay. Service was good but again nothing stood out compared to the other hotels we stayed at.
Read More
Kathy
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Absolutely enjoyed our stay at the Imperial Hotel Osaka. The staff and amenities were excellent - highly recommend!
woody
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room is clean and classic, the staff are so supportive when I lost my passport, find it out and get it back in four hours, the breakfast is so good, we definitely will come back in the future.
Benjamin
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall pretty good, its high level, lots of staff, maybee too many. Sometimes feels like your being watched too often. Overall good, plenty of breakfast options, dont like seats been chosen for us, but its normal in Japan so no main issues. Some ammenities still require further fees and extra taxes once at the motel is not good.
Read More
Karen
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfect.
Goulfia
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful place, amazing food and customer service.
Diane
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel and rooms were immaculate. All staff was friendly, helpful, and professional. Had a lovely room with a view of the river.
Jeffery
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, great experience.
Andrew
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was incredible. The staff was very helpful and accommodating. Toma was excellent!
Touhid Haque
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location and staff
Marzi
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful stay. Very courteous staff. Great room.
Anurag
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel
Emily
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We upgraded to a junior suite and this included access to the lounge. Excellent service and room. If you are a gym person, be warned that the experience is weird. The gym is a members only gym as well so there are a lot of rules. After spending half an hour with the gym front desk person getting a tour of the facility, changing into my swim suit and finally going yo the pool area, I was told that no jewelry was allowed so I couldn’t swim since I didn’t want to take it all off Also, you can’t use the gym or pool if you have tattoos Yjis was not the case in the imperial in Tokyo which we also stayed at
Read More
Joe
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I can't recommend this hotel enough. The staff were fantastic, and the room and amenities were top-notch. One of the best hotels I've ever stayed at, and very reasonably priced for a 5-star hotel.
Aidan
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Best hot showers yet!
Arlene
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is a beautiful 5 star hotel. The property, sfaff and views were the best in all of the Japan properties we stayed. Highest value and best experience as well. Exceptional front desk staff concierge and bell staff. The rooms are very spacious and the river front view was the highlight after 2 weeks in Japan. So many small details with the room amenities were also greatly appreciated. Highly recommend the Imperial Hotel in Osaka.
Read More
Ricky
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The whole experience and stay was amazing, always had a clean room, fresh amenities, and very good and friendly staff, I had room service breakfast a few times and it was delicious too worth it
arnold
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The hotels was fantastic in every way especially the staff so helpful and friendly.
Victoria
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Overall, this is a classic five-star hotel with solid standards. Facilities are comprehensive, most staff are polite and attentive, and the rooms are clean and well maintained. However, we experienced a significant issue during our stay. Guests in the adjacent room frequently kept their door open and were traveling with a young child. There was constant loud talking, door slamming, and noise from the child. As we were staying on an executive floor, this level of disturbance was unexpected and unacceptable. After enduring this for two nights, we requested a room change. The hotel responded promptly and moved us farther away, which we appreciated. While the issue was resolved, it raises concerns about how the hotel manages guest behavior on executive floors. This is not about whether children are allowed, but about ensuring guests are clearly reminded not to disturb others—something expected at a five-star level. Another disappointment was breakfast on our final day. My husband requested an extra coffee, which was acknowledged but then forgotten as the staff member attended to others. By the time it arrived, we had to leave for our flight. Her attitude also felt cold, which contrasted with the generally excellent service we experienced elsewhere in Japan. Overall, a good hotel, but these service lapses affected our experience.
Read More
Aaron
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

A beautiful quiet place to stay in a busy city.
Number of reviews per page
20
40