Imperial Hotel Osaka

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9.5
/10
Exceptional
1,013 reviews

What Guests Say About Their Stay

Kathy

10.0
/ 10
Absolutely enjoyed our stay at the Imperial Hotel Osaka. The staff and amenities were excellent - highly recommend!

woody

10.0
/ 10
The room is clean and classic, the staff are so supportive when I lost my passport, find it out and get it back in four hours, the breakfast is so good, we definitely will come back in the future.

Diane

10.0
/ 10
The hotel and rooms were immaculate. All staff was friendly, helpful, and professional. Had a lovely room with a view of the river.
In the Area
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1-8-50 Temmabashi, Kita-ku, Osaka, Kansai, Japan, 530-0042

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Imperial Hotel Osaka is located in area / city Osaka. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Imperial Hotel Osaka

1-8-50 Temmabashi, Kita-ku, Osaka, Kansai, Japan, 530-0042
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Imperial Hotel Osaka Rates per Night

Looking for the best Imperial Hotel Osaka hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Imperial Hotel Osaka room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Imperial Hotel Osaka Location & Address

Imperial Hotel Osaka is located at 1-8-50 Temma, Kita-ku, Osaka 530-0042, Japan. It's situated in the Osaka area of Japan, near the Ogawa River, and is known for its elegant atmosphere and convenient access to local attractions. The hotel is approximately 4 km from the city center.

How to go to Imperial Hotel Osaka from Airport

Navigating your hotel transfer from airport to hotel can be a breeze with several options available. Whether you're looking for the fastest route or the most budget-friendly one, here's a breakdown to help you decide.
  • Taxi (Most Direct):

    A taxi from Kansai International Airport (KIX) to Imperial Hotel Osaka is the most direct option. The journey typically takes about 50-75 minutes, depending on traffic. However, it's also the most expensive, costing around ¥15,000 - ¥20,000 (approximately SGD 140 - SGD 185).
  • Airport Limousine Bus (Convenient):

    The Airport Limousine Bus offers a comfortable and convenient transfer. Buses run regularly from KIX to the Imperial Hotel Osaka. The journey takes about 60-70 minutes and costs around ¥1,600 (approximately SGD 15) per person.
  • Train (Affordable):

    Take the Nankai Airport Line from KIX to Namba Station, then transfer to the Osaka Metro Midosuji Line to Umeda Station. From Umeda, you can take a taxi or local bus to the hotel. The train journey takes about 70-80 minutes and costs around ¥1,200 (approximately SGD 11).
  • Ride Hailing (Alternative):

    Ride Hailing services are available in Osaka. However, they might be more expensive than a regular taxi, especially during peak hours.
Tips: For the most convenient route, consider the Airport Limousine Bus, which drops you directly at the hotel. If you're on a budget, the train is a good option, but be prepared for a bit of walking and transferring.

Imperial Hotel Osaka Reviews & Summary

Looking for all about hotel Imperial Hotel Osaka? Hotel reviews often highlight the exceptional service, luxurious accommodations, and convenient location. Guests consistently praise the hotel's attention to detail and the staff's dedication to making their stay memorable. What guests love about the hotel is its blend of modern amenities and traditional Japanese hospitality. The stunning views from the rooms, the impeccable cleanliness, and the variety of dining options are frequently mentioned. A standout feature is the hotel's beautiful gardens, providing a tranquil escape from the bustling city. Here's a short, positive review: "From the moment I arrived, I was treated like royalty. The staff went above and beyond to ensure my stay was perfect. The room was spacious and beautifully decorated, and the views were breathtaking. I highly recommend Imperial Hotel Osaka!"

Imperial Hotel Osaka Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Imperial Hotel Osaka offers a variety of categories of hotel rooms to suit every traveller's needs. Here's a breakdown of the different hotel bedroom types available:
  • Standard Room:

    Comfortable and well-appointed, these rooms offer a relaxing space with city views. Available in smoking and non-smoking options.
  • Superior Room:

    Slightly larger than the standard rooms, these offer enhanced amenities and better views. Some rooms feature bathtubs, while others have walk-in showers.
  • Deluxe Room:

    These rooms provide even more space and luxury, often with a separate seating area. Enjoy stunning views and premium amenities.
  • Executive Suite:

    Perfect for business travellers or those seeking extra space, these suites include a separate living area and workspace.
  • Imperial Suite:

    The most luxurious option, offering expansive living spaces, multiple bedrooms, and panoramic views.
Imperial Hotel Osaka is not generally pet-friendly. It's best to confirm directly with the hotel regarding any specific requirements or exceptions.

Hotel Facilities in Imperial Hotel Osaka

Imperial Hotel Osaka boasts a wide range of hotel facilities to ensure a comfortable and enjoyable stay. From relaxing amenities to fun activities, there's something for everyone.
  • Swimming Pool:

    Take a refreshing dip in the hotel's indoor swimming pool. Open from 6:00 AM to 10:00 PM.
  • Fitness Center:

    Stay active with state-of-the-art equipment. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Prices vary depending on the service.
  • Business Center:

    Stay connected with access to computers, printers, and meeting rooms.
  • Kids' Club:

    Keep the little ones entertained with supervised activities and games. Open from 9:00 AM to 6:00 PM.
  • Multiple Restaurants:

    Enjoy a variety of cuisines at the hotel's restaurants.
  • Concierge Service:

    Get assistance with travel arrangements, restaurant reservations, and more.

Hotel Buffet or Restaurant/Cafe in Imperial Hotel Osaka

Imperial Hotel Osaka offers a delightful array of dining options, from a lavish hotel buffet to elegant hotel restaurant experiences and cozy hotel cafe settings. Here's a taste of what you can expect:
  • Les Saisons:

    Indulge in exquisite French cuisine at this elegant restaurant. Open for lunch and dinner. Expect to pay around SGD 80-120 per person.
  • Kamoman:

    Savor authentic Japanese dishes, including sushi and tempura. Open for lunch and dinner. Prices range from SGD 60-100 per person.
  • The Park:

    Enjoy a casual dining experience with international cuisine and a delightful hotel buffet. The buffet is priced at approximately SGD 50 per person. Open for breakfast, lunch, and dinner.
  • Imperial Lounge Aqua:

    Relax with afternoon tea or evening cocktails in this stylish lounge. Prices for afternoon tea start at SGD 40 per person.
A special dish to try is the hotel's signature Imperial Cake, a decadent chocolate creation available at The Park.

Imperial Hotel Osaka Airport pickups and How to Book

Looking for hotels with airport shuttle services? Imperial Hotel Osaka offers a convenient hotel to airport transfer service for its guests. To book an airport pick-up, contact the hotel directly at least 48 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will arrange for a private car to pick you up from Kansai International Airport (KIX). The cost for the airport transfer is approximately ¥15,000 (approximately SGD 140). Confirm the exact price and booking steps with the hotel when you make your reservation.

Nearby MRT Station & Bus Stops

Navigating Osaka is easy with its efficient public transportation system. Here are some nearby MRT station options and bus stops nearby Imperial Hotel Osaka:
  • Ogimachi Station (Osaka Metro Sakaisuji Line):

    Approximately 1.2 km from the hotel.
  • Temma Station (JR Osaka Loop Line):

    Approximately 1.5 km from the hotel.
  • Sakuranomiya Station (JR Osaka Loop Line):

    Approximately 1.8 km from the hotel.
  • Bus Stop: Imperial Hotel Osaka Mae:

    Located directly in front of the hotel, serving multiple local bus routes.
You can purchase an ICOCA or Suica card for easy payment on trains and buses. These cards can be bought at most train stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities that are family and kid-friendly? Osaka offers a plethora of nearby places to go and nearby sightseeing places that will keep everyone entertained. Here are five attractions near Imperial Hotel Osaka:
  • Universal Studios Japan:

    A thrilling theme park with rides and shows based on popular movies and characters. Located approximately 10 km from the hotel. Entry price: Approximately SGD 100 per adult.
  • Osaka Aquarium Kaiyukan:

    One of the world's largest aquariums, featuring diverse marine life. Located approximately 6 km from the hotel. Entry price: Approximately SGD 30 per adult.
  • Osaka Castle:

    A historic landmark with beautiful gardens and a museum. Located approximately 3 km from the hotel. Entry price: Approximately SGD 7 per adult.
  • Kids Plaza Osaka:

    An interactive museum designed for children to learn through play. Located approximately 1 km from the hotel. Entry price: Approximately SGD 12 per child.
  • Nakanoshima Park:

    A beautiful park with rose gardens and walking paths. Located approximately 2 km from the hotel. Free entry.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Imperial Hotel Osaka (Osaka)

Exploring nearby dining options around Imperial Hotel Osaka is a treat, with a variety of local food and food eatiries near me. Here are some recommendations: Cafes/Restaurants:
  • Starbucks Coffee (Various Locations):

    A familiar favorite for coffee and light snacks.
  • McDonald's (Various Locations):

    Quick and easy meals for the whole family.
  • Hard Rock Cafe Osaka:

    Enjoy American cuisine and rock 'n' roll memorabilia.
Local Street Food:
  • Takoyaki (Octopus Balls):

    A must-try Osaka specialty, available at street stalls throughout the city.
  • Okonomiyaki (Savory Pancake):

    A delicious and customizable pancake filled with various ingredients.
  • Kushikatsu (Deep-Fried Skewers):

    Skewered meats and vegetables, deep-fried and served with a special sauce.
  • Ramen:

    A comforting noodle soup with various toppings, found in countless ramen shops.
  • Yakitori (Grilled Chicken Skewers):

    Grilled chicken skewers seasoned with various sauces and spices.

Shopping places near Imperial Hotel Osaka (Osaka)

Looking for nearby shopping options near Imperial Hotel Osaka? Osaka offers a variety of dept stores near me and shops near me, from malls near hotel to department stores and markets. Here are some popular shopping destinations:
  • Umeda:

    A major shopping district with department stores like Hankyu and Hanshin, as well as the Umeda Sky Building.
  • Shinsaibashi:

    A vibrant shopping street with a mix of high-end boutiques, trendy shops, and department stores like Daimaru.
  • Namba:

    Another popular shopping area with a mix of department stores, boutiques, and entertainment options.

Other Places to Stay Near Imperial Hotel Osaka

If you're looking for alternative accommodations, here are some other places to stay near Imperial Hotel Osaka, offering a range of options from luxury to affordable hotels nearby. 3 luxury/5–6 star hotels nearby:
  • The Ritz-Carlton, Osaka:

    Known for its impeccable service and luxurious amenities.
  • St. Regis Hotel Osaka:

    Offers stunning city views and world-class dining.
  • InterContinental Osaka:

    Features modern design and a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

3 four-star hotels nearby:
  • Hotel Granvia Osaka:

    Directly connected to Osaka Station, offering convenience and comfort.
  • Osaka Marriott Miyako Hotel:

    Located in the Abeno Harukas building, with panoramic city views.
  • Cross Hotel Osaka:

    A stylish hotel in the heart of Namba, close to shopping and dining.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

3 three-star hotels nearby:
  • Hotel Monterey Osaka:

    A charming hotel with a European-style design.
  • Best Western Hotel Fino Osaka Shinsaibashi:

    Offers comfortable accommodations at an affordable price.
  • Hotel Vista Osaka Umeda:

    A modern hotel with a convenient location near Umeda Station.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Planning your trip to Osaka and looking for the perfect place to stay? Consider Imperial Hotel Osaka for a luxurious and convenient experience. With its excellent location, top-notch amenities, and exceptional service, it's an ideal choice for both business and leisure travellers. Check hotel availability and make your hotel reservations today! Don't miss out on the opportunity to experience the best of Osaka. Book your room booking now through Traveloka and enjoy exclusive deals and discounts. Start planning your unforgettable trip to Osaka today! book cheap hotels in Japan cheap hotels nearby

All facilities in Imperial Hotel Osaka

Bar, Cafe and Lounge Imperial Hotel Osaka
Bar, Cafe and Lounge
Swimming Pool Imperial Hotel Osaka
Swimming Pool
Entertainment Facility Imperial Hotel Osaka
Entertainment Facility
Fitness Center Imperial Hotel Osaka
Fitness Center
Functional Hall Imperial Hotel Osaka
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Banquet
  • Ballroom
  • Reception hall
  • Parking

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Safety deposit box

Nearby Facilities

  • Gift shop
  • Shops
  • Grocery
  • Hair salon

Things to Do

  • Health club
  • Garden
  • Spa

Business Facilities

  • Business facilities
  • Business facilities
  • Computer station

Connectivity

  • Free WiFi
  • WiFi (surcharge)

Food and Drinks

  • Breakfast

Transportation

  • Secure parking

Shuttle Service

  • Train station pickup

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Imperial Hotel Osaka

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • No visitors or unregistered guests are allowed in this property's executive lounge.
, If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Breakfast is not included for children ages 4 and older sharing existing bedding with an adult (breakfast available for a surcharge). There is no charge for breakfast for children age 3 and younger. Guests must be at least 18 years old to access the fitness facility, pool, sauna, and bath area. Fees are charged per entry. The pool and fitness facility are closed on the third Tuesday of every month. This property offers shuttle pickup and drop off service from JR Osaka station only. The name on the photo identification presented at check-in must match the name on the reservation.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Imperial Hotel Osaka
378
Number of floors in Imperial Hotel Osaka
24
Another facilities in Imperial Hotel Osaka
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in Imperial Hotel Osaka

What are available facilities at Imperial Hotel Osaka?
There are top facilites at Imperial Hotel Osaka such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Imperial Hotel Osaka?
The standard check-in time at Imperial Hotel Osaka is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Imperial Hotel Osaka provide breakfast?
Yes, Imperial Hotel Osaka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Imperial Hotel Osaka
Imperial Hotel Osaka has a 5.0-star rating.
How many floors does Imperial Hotel Osaka have?
Imperial Hotel Osaka has 24.
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More Reviews from Other Guests in Imperial Hotel Osaka

Overall Ratings & Reviews Imperial Hotel Osaka

Traveloka (4)
Other sources (1,009)
9.6
Exceptional
From 1,009 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Imperial Hotel Osaka

Number of reviews per page
20
40
Top reviews
Hubert
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Imperial Hotel Osaka was nice but nothing stood out at this property. The breakfast buffet was nice l, but we had better ones during our trip. The rooms were nice, and the view of the river and cherry blossoms were a highlight of the stay. Service was good but again nothing stood out compared to the other hotels we stayed at.
Read More
Kathy
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Absolutely enjoyed our stay at the Imperial Hotel Osaka. The staff and amenities were excellent - highly recommend!
woody
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room is clean and classic, the staff are so supportive when I lost my passport, find it out and get it back in four hours, the breakfast is so good, we definitely will come back in the future.
Benjamin
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall pretty good, its high level, lots of staff, maybee too many. Sometimes feels like your being watched too often. Overall good, plenty of breakfast options, dont like seats been chosen for us, but its normal in Japan so no main issues. Some ammenities still require further fees and extra taxes once at the motel is not good.
Read More
Karen
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfect.
Goulfia
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful place, amazing food and customer service.
Diane
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel and rooms were immaculate. All staff was friendly, helpful, and professional. Had a lovely room with a view of the river.
Jeffery
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, great experience.
Andrew
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was incredible. The staff was very helpful and accommodating. Toma was excellent!
Touhid Haque
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location and staff
Marzi
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful stay. Very courteous staff. Great room.
Anurag
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel
Emily
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We upgraded to a junior suite and this included access to the lounge. Excellent service and room. If you are a gym person, be warned that the experience is weird. The gym is a members only gym as well so there are a lot of rules. After spending half an hour with the gym front desk person getting a tour of the facility, changing into my swim suit and finally going yo the pool area, I was told that no jewelry was allowed so I couldn’t swim since I didn’t want to take it all off Also, you can’t use the gym or pool if you have tattoos Yjis was not the case in the imperial in Tokyo which we also stayed at
Read More
Joe
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I can't recommend this hotel enough. The staff were fantastic, and the room and amenities were top-notch. One of the best hotels I've ever stayed at, and very reasonably priced for a 5-star hotel.
Aidan
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Best hot showers yet!
Arlene
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is a beautiful 5 star hotel. The property, sfaff and views were the best in all of the Japan properties we stayed. Highest value and best experience as well. Exceptional front desk staff concierge and bell staff. The rooms are very spacious and the river front view was the highlight after 2 weeks in Japan. So many small details with the room amenities were also greatly appreciated. Highly recommend the Imperial Hotel in Osaka.
Read More
Ricky
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The whole experience and stay was amazing, always had a clean room, fresh amenities, and very good and friendly staff, I had room service breakfast a few times and it was delicious too worth it
arnold
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The hotels was fantastic in every way especially the staff so helpful and friendly.
Victoria
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Overall, this is a classic five-star hotel with solid standards. Facilities are comprehensive, most staff are polite and attentive, and the rooms are clean and well maintained. However, we experienced a significant issue during our stay. Guests in the adjacent room frequently kept their door open and were traveling with a young child. There was constant loud talking, door slamming, and noise from the child. As we were staying on an executive floor, this level of disturbance was unexpected and unacceptable. After enduring this for two nights, we requested a room change. The hotel responded promptly and moved us farther away, which we appreciated. While the issue was resolved, it raises concerns about how the hotel manages guest behavior on executive floors. This is not about whether children are allowed, but about ensuring guests are clearly reminded not to disturb others—something expected at a five-star level. Another disappointment was breakfast on our final day. My husband requested an extra coffee, which was acknowledged but then forgotten as the staff member attended to others. By the time it arrived, we had to leave for our flight. Her attitude also felt cold, which contrasted with the generally excellent service we experienced elsewhere in Japan. Overall, a good hotel, but these service lapses affected our experience.
Read More
Aaron
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

A beautiful quiet place to stay in a busy city.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Imperial Hotel Osaka

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Imperial Hotel Osaka

Traveloka (4)
Other sources (1,009)
9.6
Exceptional
From 1,009 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Imperial Hotel Osaka

Number of reviews per page
20
40
Top reviews
Hubert
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Imperial Hotel Osaka was nice but nothing stood out at this property. The breakfast buffet was nice l, but we had better ones during our trip. The rooms were nice, and the view of the river and cherry blossoms were a highlight of the stay. Service was good but again nothing stood out compared to the other hotels we stayed at.
Read More
Kathy
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Absolutely enjoyed our stay at the Imperial Hotel Osaka. The staff and amenities were excellent - highly recommend!
woody
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room is clean and classic, the staff are so supportive when I lost my passport, find it out and get it back in four hours, the breakfast is so good, we definitely will come back in the future.
Benjamin
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall pretty good, its high level, lots of staff, maybee too many. Sometimes feels like your being watched too often. Overall good, plenty of breakfast options, dont like seats been chosen for us, but its normal in Japan so no main issues. Some ammenities still require further fees and extra taxes once at the motel is not good.
Read More
Karen
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfect.
Goulfia
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful place, amazing food and customer service.
Diane
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel and rooms were immaculate. All staff was friendly, helpful, and professional. Had a lovely room with a view of the river.
Jeffery
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, great experience.
Andrew
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was incredible. The staff was very helpful and accommodating. Toma was excellent!
Touhid Haque
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location and staff
Marzi
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful stay. Very courteous staff. Great room.
Anurag
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel
Emily
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We upgraded to a junior suite and this included access to the lounge. Excellent service and room. If you are a gym person, be warned that the experience is weird. The gym is a members only gym as well so there are a lot of rules. After spending half an hour with the gym front desk person getting a tour of the facility, changing into my swim suit and finally going yo the pool area, I was told that no jewelry was allowed so I couldn’t swim since I didn’t want to take it all off Also, you can’t use the gym or pool if you have tattoos Yjis was not the case in the imperial in Tokyo which we also stayed at
Read More
Joe
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I can't recommend this hotel enough. The staff were fantastic, and the room and amenities were top-notch. One of the best hotels I've ever stayed at, and very reasonably priced for a 5-star hotel.
Aidan
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Best hot showers yet!
Arlene
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is a beautiful 5 star hotel. The property, sfaff and views were the best in all of the Japan properties we stayed. Highest value and best experience as well. Exceptional front desk staff concierge and bell staff. The rooms are very spacious and the river front view was the highlight after 2 weeks in Japan. So many small details with the room amenities were also greatly appreciated. Highly recommend the Imperial Hotel in Osaka.
Read More
Ricky
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The whole experience and stay was amazing, always had a clean room, fresh amenities, and very good and friendly staff, I had room service breakfast a few times and it was delicious too worth it
arnold
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The hotels was fantastic in every way especially the staff so helpful and friendly.
Victoria
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Overall, this is a classic five-star hotel with solid standards. Facilities are comprehensive, most staff are polite and attentive, and the rooms are clean and well maintained. However, we experienced a significant issue during our stay. Guests in the adjacent room frequently kept their door open and were traveling with a young child. There was constant loud talking, door slamming, and noise from the child. As we were staying on an executive floor, this level of disturbance was unexpected and unacceptable. After enduring this for two nights, we requested a room change. The hotel responded promptly and moved us farther away, which we appreciated. While the issue was resolved, it raises concerns about how the hotel manages guest behavior on executive floors. This is not about whether children are allowed, but about ensuring guests are clearly reminded not to disturb others—something expected at a five-star level. Another disappointment was breakfast on our final day. My husband requested an extra coffee, which was acknowledged but then forgotten as the staff member attended to others. By the time it arrived, we had to leave for our flight. Her attitude also felt cold, which contrasted with the generally excellent service we experienced elsewhere in Japan. Overall, a good hotel, but these service lapses affected our experience.
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Aaron
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Friends and Family with Friends
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

A beautiful quiet place to stay in a busy city.
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