Livemax Resort Hakone Ashinoko

Hotels
7.2
/10
Pleasant
131 reviews

What Guests Say About Their Stay

Jorge A

10.0
/ 10
We had the room with the private onsen. It was amazing. The quality of the service was great in every area that comes to mind. Both dining and breakfast buffet were incredibly good. Lots of options for every taste. Would definitely repeat and recommend to friends.

Shale

10.0
/ 10
It is difficult to find this place but the room I got is very large with bath tub

PhuongDuyen

10.0
/ 10
It’s a such a good place to have a quiet and relax vacation. I could only to stay one night, and wish I could stay longer. Highly recommend to book a room with private bath and all meals included.
In the Area
See Map
Motohakone 159-171, Ashigarashimo-gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0522

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Livemax Resort Hakone Ashinoko is located in area / city Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Livemax Resort Hakone Ashinoko

Motohakone 159-171, Ashigarashimo-gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0522
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Lobby Livemax Resort Hakone Ashinoko
Lobby 2 Livemax Resort Hakone Ashinoko

Discover More About Livemax Resort Hakone Ashinoko

General


In Hakone (Motohakone)

Location


Located in Hakone (Motohakone), Livemax Resort Hakone Ashinoko is within a 5-minute drive of Lake Ashi and Ōwakudani. This hotel is 3.8 mi (6.1 km) from Hakone Gora Park and 4.2 mi (6.7 km) from Hakone Kowakien Yunessun.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Sengokuhara Onsen - 0.1 km / 0.1 mi
Hakone Visitor Center - 0.9 km / 0.5 mi
Hakone Pirate Ship - 0.9 km / 0.6 mi
Lake Ashi - 1.7 km / 1 mi
Hakone Ropeway - 2.3 km / 1.4 mi
Ōwakudani - 2.5 km / 1.5 mi
Kuzuryu Shrine - 2.6 km / 1.6 mi
Daihakone Country Club - 2.8 km / 1.7 mi
Sengokuhara Susuki Prairie - 3.2 km / 2 mi
Hakone Komagatake Ropeway - 4.1 km / 2.5 mi
Hakone-en Aquarium - 4.3 km / 2.7 mi
Pola Museum of Art - 4.3 km / 2.7 mi
Hakonejinja Mototsumiya - 4.6 km / 2.9 mi
Lalique Museum Hakone - 4.7 km / 2.9 mi
Hakoneen Golf Course - 4.6 km / 2.9 mi

The nearest airports are:
Haneda Airport (HND) - 108.4 km / 67.3 mi
Narita Intl. Airport (NRT) - 174.9 km / 108.7 mi

Facilities


Take advantage of recreational opportunities offered, including hot springs, a sauna, and karaoke. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and barbecue grills.

Business Facilities


Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.

Dining


Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.

Rooms


Make yourself at home in one of the 27 air-conditioned rooms featuring private hot tubs and flat-screen televisions. Complimentary wireless internet access keeps you connected, while MP3 docking stations help you enjoy your music in the comfort of your room. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Livemax Resort Hakone Ashinoko

Entertainment Facility Livemax Resort Hakone Ashinoko
Entertainment Facility
Lobby Livemax Resort Hakone Ashinoko
Lobby
Accommodation Services Livemax Resort Hakone Ashinoko
Accommodation Services
Exterior Livemax Resort Hakone Ashinoko
Exterior
Others Livemax Resort Hakone Ashinoko
Others

Things to Do

  • Karaoke
  • Barbecue
  • Garden
  • Sauna

General

  • Parking
  • Terrace

Public Facilities

  • Coffee shop
  • Elevator

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Hotel Services

  • 24-hour Receptionist

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Livemax Resort Hakone Ashinoko

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00

Pets

Service Animals Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Unicode Support true, No rollaway/extra beds available, Cashless transactions are available
  • Fee for buffet breakfast: approximately JPY 1500.00 per person
  • Hosted evening meal: JPY 3000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Livemax Resort Hakone Ashinoko
27
Number of floors in Livemax Resort Hakone Ashinoko
1
Another facilities in Livemax Resort Hakone Ashinoko
Karaoke, Barbecue, Garden, Sauna, Terrace

Frequently asked question in Livemax Resort Hakone Ashinoko

What are available facilities at Livemax Resort Hakone Ashinoko?
There are top facilites at Livemax Resort Hakone Ashinoko such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Livemax Resort Hakone Ashinoko?
The standard check-in time at Livemax Resort Hakone Ashinoko is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
Does Livemax Resort Hakone Ashinoko provide breakfast?
Yes, Livemax Resort Hakone Ashinoko provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Livemax Resort Hakone Ashinoko?
Livemax Resort Hakone Ashinoko is a 3.5-star hotel.
How many floors does Livemax Resort Hakone Ashinoko have?
Livemax Resort Hakone Ashinoko has 1 floors.
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More Reviews from Other Guests in Livemax Resort Hakone Ashinoko

7.2
Pleasant
From 131 reviews
Cleanliness

7.0

Room Comfort

8.4

Location

10.0

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Livemax Resort Hakone Ashinoko

Number of reviews per page
20
40
Top reviews
Jorge A
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We had the room with the private onsen. It was amazing. The quality of the service was great in every area that comes to mind. Both dining and breakfast buffet were incredibly good. Lots of options for every taste. Would definitely repeat and recommend to friends.
Brianna
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Hotel falling apart with black mold and water damage everywhere. False advertising of room quality. We left soon after checking in.
brittany
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The pictures online don’t do the surrounding area justice. It’s tucked in a beautiful woodsy area. The staff was okay. Their attitude was a bit underwhelming. We knew we couldn’t go to them if we needed something or had questions. There was definitely a huge language barrier which made it hard to understand the amenities. We were very confused about how the women and men’s baths worked. We understood that from a certain time in the morning women were allowed and then men after?? So we thought it was a unisex bath?? I don’t really know it wasn’t explained well and we didn’t know if tattoos were excepted. We ended up just using our private one in our room which was nice. The room and hotel itself seems a bit old and run down. Also, we had a huge room and the bathroom was SUPER small. The smallest we’ve seen since our stay here in Japan. It was nice for a night but I wouldn’t spend the money on more than one night here. I think it’s something to experience just for the private bath in the room for a night maybe two.
Read More
Ignacio
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

We weren’t allowed to use the public onsen because our tatttoos, which is common, but still annoying. The private onsen was nice, but the room’s drain was gooey and there was a band-aid left by the tub. Not the end of the world, and still worth it for the price and the nice spring waters.
Hermanas
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

A bit difficult to reach on foot, mostly suited for driving residents. Nice onsen and food.
Johnathan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Good rooms with a nice staff just an old building and limited transportation options
Nicola
icon-Leisure
Leisure
2.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Black mold everywhere, dirty carpets, and a very unpleasant smell throughout the hotel.
Shale
icon-
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

It is difficult to find this place but the room I got is very large with bath tub
Andres
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Getting to the hotel was quite hard and options for eating outside of the hotel offering were nonexistent. The room was spacious and offered everything promised but it was located on an area of the hotel that didn't have elevators, the public spaces all had a really strong humid odor. It was an ok experience, but not sure it was worth the price
Read More
Jeff
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

This place was dirty and falling apart. Water soaked floors and wallpaper everywhere. The carpets in the entire hotel were stained and dirty. First room we were offered was so dirty I had to request a new one. Second room was on the 3rd floor (no elevator). Staff was kind but obviously stretched way too thin (front desk employees double as waiters/buffet attendants). The resort is quite remote and there are no amenities or stores near by. Personal onsen in room was DIRTY to the MAX, so was the comforter.
Read More
Jeff
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

This place seems on the cusp of closure. Almost as though it’s been forgotten. Crusty. Mold. Water soaked floors a wallpaper everywhere. The carpets in the entire hotel were stained and dirty. First room we were offered was so dirty I had to request a new one. Second room was on the 3rd floor (no elevator) and my dad is 73. Staff was kind but obviously stretched way too thin (front desk employees double as waiters/buffet attendants). It’s not close to anything so you’re at the mercy of the breakfast and dinner served on site. Personal onsen in room was DIRTY to the MAX, so was the comforter. Honestly would have left this hotel if I wasn’t so tired. But do consider that the entire area seems just as run down as this hotel. But the ropeway and pirate ship were nice.
Read More
PhuongDuyen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

It’s a such a good place to have a quiet and relax vacation. I could only to stay one night, and wish I could stay longer. Highly recommend to book a room with private bath and all meals included.
nicola
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

The carpet in the halls was dirty and stained. In the room there was dust over a lot of stuff.
Soryn
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Not much around the property (food/dining), a bit difficult to get too.
Jason
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

This property was amazing for the price, the staff were friendly and the private onsen was great!
Charles
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Dirty spiders in the room in room Onsen not very hot and the recirculating pump to keep the water hot was not working steep dangerous stairs. No elevator to the third floor and had to carry heavy bags up t the third floor. For an international hotel many of the staff didn’t speak English or even attempt to. un advised extra charge for the use of the in room Onsen that we paid a higher room fee for. Only one microwave for everyone in the hotel to use and yes it’s on the first floor for guests staying on the third floor not convenient.
Read More
Juliana
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Never again. It was the worst hotel in Japan I’ve ever seen. Don’t even know where to start. Perhaps, that we were accommodated in the room with broken and leaking onsen. On reception we were told “once you take a bath, don’t let out water”. Well, thats interesting. We are curious and tried to do so and onsen was leaking badly. Obviously, because of bath full of water overnight and sewage system not working properly, the smell in the room was SO bad, we all felt sick immediately. To open windows, we needed to ask reception staff to help as they were opening from behind of the bath so you need to step ON the bath and open. Ridiculous 😅 Beside of the smell, the room is super worn. Two spots on the wall were just painted on with white paint. We felt like living in the abandoned room. Moreover, there were spiders. Not just one tiny spider but a bunch of huge creatures coming to visit us one by one and in pairs. My child could not properly sleep all night as was terrified. To be honest, me too. And well. The staff. Not helping, not professional. For all comments they could only say “sorry mam” and smile. Not making a tiny effort to improve the situation. Moreover, the property does not have an elevator. And our room was second floor. I’d expect someone to help with luggage but not in this place. Just watching with wonder how we were taking suitcase to the room. Hope this will give an idea of what this hotel is like. I wish I could read this kind of review before booking. It was m
Read More
Julia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Absolutely gorgeous property. Not too difficult or expensive to access via a bus from the Odawara shinkansen station. The rooms are huge, there are a million places to sit and relax, the hot tubs are amazing and fill pretty quickly, the public bath is spectacularly peaceful and gorgeous and is also pretty big. The dining options were plentiful too.
Read More
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 125 week(s) ago

Hotels.com verified review

I was very pleased with our room, and in-room hot tub. The room was clean and spacious, and most importantly in 0° weather - warm upon arrival. The front desk was very courteous. You may want to bring your own sodas and/or beverages as their vending machine in the lobby is limited.
Fiona
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Not easy to get to. Food is terrible. Onsen very small. Facility is dated and not clean.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Livemax Resort Hakone Ashinoko

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.2
Pleasant
From 131 reviews
Cleanliness

7.0

Room Comfort

8.4

Location

10.0

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Livemax Resort Hakone Ashinoko

Number of reviews per page
20
40
Top reviews
Jorge A
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We had the room with the private onsen. It was amazing. The quality of the service was great in every area that comes to mind. Both dining and breakfast buffet were incredibly good. Lots of options for every taste. Would definitely repeat and recommend to friends.
Brianna
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Hotel falling apart with black mold and water damage everywhere. False advertising of room quality. We left soon after checking in.
brittany
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The pictures online don’t do the surrounding area justice. It’s tucked in a beautiful woodsy area. The staff was okay. Their attitude was a bit underwhelming. We knew we couldn’t go to them if we needed something or had questions. There was definitely a huge language barrier which made it hard to understand the amenities. We were very confused about how the women and men’s baths worked. We understood that from a certain time in the morning women were allowed and then men after?? So we thought it was a unisex bath?? I don’t really know it wasn’t explained well and we didn’t know if tattoos were excepted. We ended up just using our private one in our room which was nice. The room and hotel itself seems a bit old and run down. Also, we had a huge room and the bathroom was SUPER small. The smallest we’ve seen since our stay here in Japan. It was nice for a night but I wouldn’t spend the money on more than one night here. I think it’s something to experience just for the private bath in the room for a night maybe two.
Read More
Ignacio
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

We weren’t allowed to use the public onsen because our tatttoos, which is common, but still annoying. The private onsen was nice, but the room’s drain was gooey and there was a band-aid left by the tub. Not the end of the world, and still worth it for the price and the nice spring waters.
Hermanas
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

A bit difficult to reach on foot, mostly suited for driving residents. Nice onsen and food.
Johnathan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Good rooms with a nice staff just an old building and limited transportation options
Nicola
icon-Leisure
Leisure
2.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Black mold everywhere, dirty carpets, and a very unpleasant smell throughout the hotel.
Shale
icon-
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

It is difficult to find this place but the room I got is very large with bath tub
Andres
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Getting to the hotel was quite hard and options for eating outside of the hotel offering were nonexistent. The room was spacious and offered everything promised but it was located on an area of the hotel that didn't have elevators, the public spaces all had a really strong humid odor. It was an ok experience, but not sure it was worth the price
Read More
Jeff
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

This place was dirty and falling apart. Water soaked floors and wallpaper everywhere. The carpets in the entire hotel were stained and dirty. First room we were offered was so dirty I had to request a new one. Second room was on the 3rd floor (no elevator). Staff was kind but obviously stretched way too thin (front desk employees double as waiters/buffet attendants). The resort is quite remote and there are no amenities or stores near by. Personal onsen in room was DIRTY to the MAX, so was the comforter.
Read More
Jeff
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

This place seems on the cusp of closure. Almost as though it’s been forgotten. Crusty. Mold. Water soaked floors a wallpaper everywhere. The carpets in the entire hotel were stained and dirty. First room we were offered was so dirty I had to request a new one. Second room was on the 3rd floor (no elevator) and my dad is 73. Staff was kind but obviously stretched way too thin (front desk employees double as waiters/buffet attendants). It’s not close to anything so you’re at the mercy of the breakfast and dinner served on site. Personal onsen in room was DIRTY to the MAX, so was the comforter. Honestly would have left this hotel if I wasn’t so tired. But do consider that the entire area seems just as run down as this hotel. But the ropeway and pirate ship were nice.
Read More
PhuongDuyen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

It’s a such a good place to have a quiet and relax vacation. I could only to stay one night, and wish I could stay longer. Highly recommend to book a room with private bath and all meals included.
nicola
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

The carpet in the halls was dirty and stained. In the room there was dust over a lot of stuff.
Soryn
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Not much around the property (food/dining), a bit difficult to get too.
Jason
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

This property was amazing for the price, the staff were friendly and the private onsen was great!
Charles
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Dirty spiders in the room in room Onsen not very hot and the recirculating pump to keep the water hot was not working steep dangerous stairs. No elevator to the third floor and had to carry heavy bags up t the third floor. For an international hotel many of the staff didn’t speak English or even attempt to. un advised extra charge for the use of the in room Onsen that we paid a higher room fee for. Only one microwave for everyone in the hotel to use and yes it’s on the first floor for guests staying on the third floor not convenient.
Read More
Juliana
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Never again. It was the worst hotel in Japan I’ve ever seen. Don’t even know where to start. Perhaps, that we were accommodated in the room with broken and leaking onsen. On reception we were told “once you take a bath, don’t let out water”. Well, thats interesting. We are curious and tried to do so and onsen was leaking badly. Obviously, because of bath full of water overnight and sewage system not working properly, the smell in the room was SO bad, we all felt sick immediately. To open windows, we needed to ask reception staff to help as they were opening from behind of the bath so you need to step ON the bath and open. Ridiculous 😅 Beside of the smell, the room is super worn. Two spots on the wall were just painted on with white paint. We felt like living in the abandoned room. Moreover, there were spiders. Not just one tiny spider but a bunch of huge creatures coming to visit us one by one and in pairs. My child could not properly sleep all night as was terrified. To be honest, me too. And well. The staff. Not helping, not professional. For all comments they could only say “sorry mam” and smile. Not making a tiny effort to improve the situation. Moreover, the property does not have an elevator. And our room was second floor. I’d expect someone to help with luggage but not in this place. Just watching with wonder how we were taking suitcase to the room. Hope this will give an idea of what this hotel is like. I wish I could read this kind of review before booking. It was m
Read More
Julia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Absolutely gorgeous property. Not too difficult or expensive to access via a bus from the Odawara shinkansen station. The rooms are huge, there are a million places to sit and relax, the hot tubs are amazing and fill pretty quickly, the public bath is spectacularly peaceful and gorgeous and is also pretty big. The dining options were plentiful too.
Read More
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 125 week(s) ago

Hotels.com verified review

I was very pleased with our room, and in-room hot tub. The room was clean and spacious, and most importantly in 0° weather - warm upon arrival. The front desk was very courteous. You may want to bring your own sodas and/or beverages as their vending machine in the lobby is limited.
Fiona
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Not easy to get to. Food is terrible. Onsen very small. Facility is dated and not clean.
Number of reviews per page
20
40