Livemax Resort Hakone Ashinoko

Hotels
7.2
/10
Pleasant
131 reviews

What Guests Say About Their Stay

Jorge A

10.0
/ 10
We had the room with the private onsen. It was amazing. The quality of the service was great in every area that comes to mind. Both dining and breakfast buffet were incredibly good. Lots of options for every taste. Would definitely repeat and recommend to friends.

Shale

10.0
/ 10
It is difficult to find this place but the room I got is very large with bath tub

PhuongDuyen

10.0
/ 10
It’s a such a good place to have a quiet and relax vacation. I could only to stay one night, and wish I could stay longer. Highly recommend to book a room with private bath and all meals included.
In the Area
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Motohakone 159-171, Ashigarashimo-gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0522

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Livemax Resort Hakone Ashinoko is located in area / city Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Livemax Resort Hakone Ashinoko

Motohakone 159-171, Ashigarashimo-gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0522
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Lobby Livemax Resort Hakone Ashinoko
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Livemax Resort Hakone Ashinoko Rates per Night

Livemax Resort Hakone Ashinoko room rates start from ¥8,000 before tax per night, which becomes ¥8,800 after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Livemax Resort Hakone Ashinoko hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Livemax Resort Hakone Ashinoko Location & Address

Livemax Resort Hakone Ashinoko is located at 160-654 Sengokuhara, Hakone, Ashigarashimo District, Kanagawa 250-0631, Japan. It's situated in the Hakone area of Japan, known for its stunning natural beauty and hot springs. The hotel is approximately 15 km from the Hakone-Yumoto city center.

How to go to Livemax Resort Hakone Ashinoko from Airport

Planning your hotel transfer from the airport to Livemax Resort Hakone Ashinoko? Here's a breakdown of your options to ensure a smooth journey. Consider these routes for the most efficient and affordable hotel transfer.

  • (Taxi)

    The most direct option, a taxi from Narita (NRT) or Haneda (HND) Airport will take you straight to the hotel. However, it's also the most expensive.
  • (Train & Bus)

    Take the Narita Express or Limousine Bus to Tokyo Station or Shinjuku Station. From there, transfer to the Odakyu Romancecar train to Hakone-Yumoto Station. Finally, take a local bus to Sengokuhara, near the hotel. This is a more affordable option but involves multiple transfers.
  • (Airport Limousine Bus)

    A direct Limousine Bus from Narita (NRT) or Haneda (HND) to Hakone area is available. Check the schedule and drop-off points, as it might require a short taxi ride to the hotel.
  • (Ride Hailing)

    Ride Hailing is available, but it might be expensive for long distances from the airport.

Tips:

For the most convenient route, consider the Limousine Bus if available, as it minimizes transfers. If you're on a budget, the train and bus combination is a good option, but be prepared for a longer journey. Pre-booking your train tickets and checking bus schedules is highly recommended.

Livemax Resort Hakone Ashinoko Reviews & Summary

Looking for all about hotel Livemax Resort Hakone Ashinoko? Before you book, it's always a good idea to check out hotel reviews. This review hotel summary will give you a quick overview of what guests are saying about their experience.

Guests consistently praise the hotel's stunning location, offering breathtaking views of Lake Ashi and the surrounding mountains. The onsen (hot springs) are a particular highlight, providing a relaxing and authentic Japanese experience. Many reviewers also appreciate the friendly and helpful staff, who go above and beyond to ensure a comfortable stay. The hotel's proximity to popular attractions like the Hakone Open-Air Museum and the Hakone Ropeway is another major plus.

One standout feature is the traditional Japanese-style rooms, complete with tatami mats and futon beds. The hotel also offers a variety of dining options, including a restaurant serving delicious local cuisine. Here's a short, positive review: "Absolutely loved my stay at Livemax Resort Hakone Ashinoko! The views were incredible, the onsen was so relaxing, and the staff were fantastic. Highly recommend!"

Livemax Resort Hakone Ashinoko Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Livemax Resort Hakone Ashinoko offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel room types available:

  • Standard Room:

    A comfortable and well-equipped room with standard amenities. Available in smoking and non-smoking options.
  • Lake View Room:

    Enjoy stunning views of Lake Ashi from the comfort of your room. These rooms typically feature larger windows and a more spacious layout.
  • Japanese-Style Room:

    Experience traditional Japanese accommodation with tatami mats, futon beds, and a low table.
  • Family Room:

    Designed for families, these rooms offer more space and may include multiple beds or a separate living area.
  • Suite:

    The most luxurious option, suites offer ample space, separate living and sleeping areas, and enhanced amenities. Some suites may include a private onsen.

The hotel is not pet-friendly. Please check with the hotel directly for the most up-to-date information on room availability and specific amenities.

Hotel Facilities in Livemax Resort Hakone Ashinoko

Livemax Resort Hakone Ashinoko boasts a range of hotel facilities designed to enhance your stay. From relaxing onsen to convenient dining options, there's something for everyone. Here's a look at the hotel amenities available:

  • Onsen (Hot Springs):

    Enjoy the ultimate relaxation in the hotel's traditional Japanese hot springs. Separate onsen are available for men and women.
  • Restaurant:

    Savor delicious local cuisine at the hotel's restaurant. Open for breakfast and dinner.
  • Lounge:

    Relax and unwind in the hotel's comfortable lounge area.
  • Vending Machines:

    Convenient vending machines offering a variety of drinks and snacks.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • Parking:

    Free parking is available for guests.

The onsen is typically open from early morning until late evening. Check with the front desk for specific operating hours. There are no specific kid-friendly facilities.

Hotel Buffet or Restaurant/Cafe in Livemax Resort Hakone Ashinoko

Indulge in a culinary experience at Livemax Resort Hakone Ashinoko's hotel restaurant. Whether you're looking for a hearty breakfast or a delicious dinner, the hotel offers a variety of options. Here's what you can expect from the hotel restaurant:

  • Restaurant Name:

    The hotel restaurant does not have a specific name, but it serves Japanese cuisine.
  • Cuisine:

    The restaurant specializes in local Hakone cuisine, featuring fresh, seasonal ingredients.
  • Buffet:

    A breakfast buffet is available, offering a selection of Japanese and Western dishes. Expect to pay around SGD 30 per person.
  • Signature Dishes:

    Be sure to try the local specialties, such as Hakone soba noodles and fresh seafood dishes.

The restaurant is typically open for breakfast from 7:00 AM to 9:00 AM and for dinner from 6:00 PM to 8:00 PM. Prices vary depending on the menu selection.

Livemax Resort Hakone Ashinoko Airport pickups and How to Book

Need a hotel to airport transfer? Livemax Resort Hakone Ashinoko offers convenient airport pick-up services to make your arrival and departure as smooth as possible. Here's what you need to know about hotels with airport shuttle services:

The hotel offers airport pick-up services from Narita (NRT) and Haneda (HND) Airports. To book an airport transfer, contact the hotel directly at least 48 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will arrange for a driver to meet you at the airport and transport you directly to the hotel.

Nearby MRT Station & Bus Stops

Navigating Tokyo's public transport system is easy with the extensive network of MRT and bus stops nearby. Here's a guide to the nearest MRT station and bus stops nearby Livemax Resort Hakone Ashinoko:

  • Nearest MRT Station:

    There are no MRT stations nearby.
  • Nearest Bus Stop:

    The nearest bus stop is "Sengoku Annaijo-mae" bus stop, which is about a 5-minute walk from the hotel.

To use the bus system, you can purchase a Suica or Pasmo card, which are rechargeable contactless cards that can be used on most public transport in Tokyo. These cards can be purchased at most train stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Tokyo offers a wealth of nearby places to go and nearby sightseeing places that are perfect for kids. Here are five family-friendly attractions near Livemax Resort Hakone Ashinoko:

  • Hakone Open-Air Museum (3 km from hotel):

    A unique outdoor museum featuring contemporary sculptures set against the backdrop of the Hakone mountains. Entry fee: SGD 20.
  • Hakone Ropeway (5 km from hotel):

    Enjoy breathtaking views of volcanic hot springs and Mount Fuji on this scenic ropeway. Round trip: SGD 35.
  • Lake Ashi Cruise (7 km from hotel):

    Take a relaxing cruise on Lake Ashi and admire the stunning scenery. Prices start from SGD 15.
  • Hakone Venetian Glass Museum (2 km from hotel):

    Discover a dazzling collection of Venetian glass art. Entry fee: SGD 18.
  • Little Prince Museum (2 km from hotel):

    A charming museum dedicated to the beloved children's book, "The Little Prince." Entry fee: SGD 16.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Livemax Resort Hakone Ashinoko (Tokyo)

Craving some delicious nearby dining options? Tokyo is a food lover's paradise, with a wide variety of local food and international cuisine to choose from. Here are some great places to eat near Livemax Resort Hakone Ashinoko:

Cafes/Restaurants:

  • Starbucks Coffee (Various locations):

    Enjoy your favorite coffee and snacks at this popular chain.
  • Denny's (Various locations):

    A family-friendly restaurant serving a variety of Western and Japanese dishes.
  • Gora Brewery & Grill (Near Gora Station):

    A local brewery and grill offering craft beers and delicious food.

Local Street Food:

  • Yakitori (grilled chicken skewers):

    A classic Japanese street food, perfect for a quick and tasty snack.
  • Ramen (noodle soup):

    A must-try in Japan, with countless regional variations.
  • Takoyaki (octopus balls):

    A savory snack made from batter, octopus, and various toppings.
  • Okonomiyaki (savory pancake):

    A customizable pancake filled with various ingredients, such as meat, vegetables, and seafood.
  • Dango (sweet rice dumplings):

    A sweet and chewy treat, often served with a variety of toppings.

Shopping places near Livemax Resort Hakone Ashinoko (Tokyo)

Looking for some retail therapy? Tokyo offers a wide range of nearby shopping destinations, from department stores to trendy boutiques. Here are some great shopping places near Livemax Resort Hakone Ashinoko:

  • Gotemba Premium Outlets (Approximately 30 minutes by car):

    A large outlet mall featuring a wide variety of international and Japanese brands.
  • Hakone Yuryo (Souvenir Shop):

    A shop selling local crafts and souvenirs.
  • Odakyu Hakone Lake Hotel Shop:

    A shop selling local crafts and souvenirs.

Other Places to Stay Near Livemax Resort Hakone Ashinoko

If Livemax Resort Hakone Ashinoko is fully booked, or you're simply looking for alternative accommodations, there are plenty of other great options nearby. Here's a selection of affordable hotels nearby to suit different budgets and preferences:

Luxury/5–6 Star Hotels Nearby:

  • Park Hyatt Tokyo (Shinjuku):

    An iconic luxury hotel offering stunning city views.
  • Aman Tokyo (Otemachi):

    A serene and luxurious hotel in the heart of Tokyo.
  • The Ritz-Carlton, Tokyo (Roppongi):

    A sophisticated hotel with exceptional service and amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

Four-Star Hotels Nearby:

  • Keio Plaza Hotel Tokyo (Shinjuku):

    A well-established hotel with a variety of dining options and convenient access to public transport.
  • Hotel Gracery Shinjuku (Shinjuku):

    Known for its Godzilla head, this hotel offers comfortable rooms and a unique experience.
  • Hilton Tokyo (Shinjuku):

    A modern hotel with excellent facilities and a central location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

Three-Star Hotels Nearby:

  • Hotel Sunroute Plaza Shinjuku (Shinjuku):

    A budget-friendly option with clean and comfortable rooms.
  • Shinjuku Granbell Hotel (Shinjuku):

    A stylish hotel with a rooftop bar and convenient location.
  • Citadines Shinjuku Tokyo (Shinjuku):

    A serviced apartment hotel with kitchenettes in each room.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Livemax Resort Hakone Ashinoko offers a fantastic base for exploring the beautiful Hakone region. With its stunning location, relaxing onsen, and comfortable accommodations, it's the perfect choice for a memorable getaway. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to experience the best of Hakone. Book your stay at Livemax Resort Hakone Ashinoko through Traveloka for the best deals and a seamless booking experience. Start planning your dream vacation now! book cheap hotels in Japan and find cheap hotels nearby.

All facilities in Livemax Resort Hakone Ashinoko

Entertainment Facility Livemax Resort Hakone Ashinoko
Entertainment Facility
Lobby Livemax Resort Hakone Ashinoko
Lobby
Accommodation Services Livemax Resort Hakone Ashinoko
Accommodation Services
Exterior Livemax Resort Hakone Ashinoko
Exterior
Others Livemax Resort Hakone Ashinoko
Others

Things to Do

  • Karaoke
  • Barbecue
  • Garden
  • Sauna

General

  • Parking
  • Terrace

Public Facilities

  • Coffee shop
  • Elevator

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Hotel Services

  • 24-hour Receptionist

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Livemax Resort Hakone Ashinoko

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00

Pets

Service Animals Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Unicode Support true, No rollaway/extra beds available, Cashless transactions are available
  • Fee for buffet breakfast: approximately JPY 1500.00 per person
  • Hosted evening meal: JPY 3000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Livemax Resort Hakone Ashinoko
27
Number of floors in Livemax Resort Hakone Ashinoko
1
Another facilities in Livemax Resort Hakone Ashinoko
Karaoke, Barbecue, Garden, Sauna, Terrace

Frequently asked question in Livemax Resort Hakone Ashinoko

Is Livemax Resort Hakone Ashinoko parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests at Livemax Resort Hakone Ashinoko. We don't currently offer valet parking services, however, ample self-parking is available.
Does Livemax Resort Hakone Ashinoko offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including specific hotel policies like those regarding smoking. To find out whether Livemax Resort Hakone Ashinoko offers hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly. Their contact details should be readily available online.
Does Livemax Resort Hakone Ashinoko offer free hotel Wi-Fi for guests during their stay?
Yes, Livemax Resort Hakone Ashinoko provides complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless internet access during your visit, allowing you to stay connected and share your Hakone experience. This free hotel wifi is readily available for your convenience.
Where is the nearest MRT station or bus stops nearby Livemax Resort Hakone Ashinoko? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Livemax Resort Hakone Ashinoko; there isn't an MRT station nearby. Hakone Ropeway and Lake Ashi are among the top visitor attractions close to the hotel, offering stunning views and things to do nearby. Check local bus timetables for convenient transport to other attractions.
Is Livemax Resort Hakone Ashinoko a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels like Livemax Resort Hakone Ashinoko. To find out if it's a pet-friendly hotel or offers animal-friendly accommodation, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
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More Reviews from Other Guests in Livemax Resort Hakone Ashinoko

7.2
Pleasant
From 131 reviews
Cleanliness

7.0

Room Comfort

8.4

Location

10.0

Service and Facilites

7.6

Sort by
Most Relevant
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Traveler Reviews Livemax Resort Hakone Ashinoko

Number of reviews per page
20
40
Top reviews
Jorge A
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We had the room with the private onsen. It was amazing. The quality of the service was great in every area that comes to mind. Both dining and breakfast buffet were incredibly good. Lots of options for every taste. Would definitely repeat and recommend to friends.
Brianna
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Hotel falling apart with black mold and water damage everywhere. False advertising of room quality. We left soon after checking in.
brittany
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The pictures online don’t do the surrounding area justice. It’s tucked in a beautiful woodsy area. The staff was okay. Their attitude was a bit underwhelming. We knew we couldn’t go to them if we needed something or had questions. There was definitely a huge language barrier which made it hard to understand the amenities. We were very confused about how the women and men’s baths worked. We understood that from a certain time in the morning women were allowed and then men after?? So we thought it was a unisex bath?? I don’t really know it wasn’t explained well and we didn’t know if tattoos were excepted. We ended up just using our private one in our room which was nice. The room and hotel itself seems a bit old and run down. Also, we had a huge room and the bathroom was SUPER small. The smallest we’ve seen since our stay here in Japan. It was nice for a night but I wouldn’t spend the money on more than one night here. I think it’s something to experience just for the private bath in the room for a night maybe two.
Read More
Ignacio
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

We weren’t allowed to use the public onsen because our tatttoos, which is common, but still annoying. The private onsen was nice, but the room’s drain was gooey and there was a band-aid left by the tub. Not the end of the world, and still worth it for the price and the nice spring waters.
Hermanas
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

A bit difficult to reach on foot, mostly suited for driving residents. Nice onsen and food.
Johnathan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Good rooms with a nice staff just an old building and limited transportation options
Nicola
icon-Leisure
Leisure
2.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Black mold everywhere, dirty carpets, and a very unpleasant smell throughout the hotel.
Shale
icon-
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

It is difficult to find this place but the room I got is very large with bath tub
Andres
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Getting to the hotel was quite hard and options for eating outside of the hotel offering were nonexistent. The room was spacious and offered everything promised but it was located on an area of the hotel that didn't have elevators, the public spaces all had a really strong humid odor. It was an ok experience, but not sure it was worth the price
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Jeff
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

This place was dirty and falling apart. Water soaked floors and wallpaper everywhere. The carpets in the entire hotel were stained and dirty. First room we were offered was so dirty I had to request a new one. Second room was on the 3rd floor (no elevator). Staff was kind but obviously stretched way too thin (front desk employees double as waiters/buffet attendants). The resort is quite remote and there are no amenities or stores near by. Personal onsen in room was DIRTY to the MAX, so was the comforter.
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Jeff
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

This place seems on the cusp of closure. Almost as though it’s been forgotten. Crusty. Mold. Water soaked floors a wallpaper everywhere. The carpets in the entire hotel were stained and dirty. First room we were offered was so dirty I had to request a new one. Second room was on the 3rd floor (no elevator) and my dad is 73. Staff was kind but obviously stretched way too thin (front desk employees double as waiters/buffet attendants). It’s not close to anything so you’re at the mercy of the breakfast and dinner served on site. Personal onsen in room was DIRTY to the MAX, so was the comforter. Honestly would have left this hotel if I wasn’t so tired. But do consider that the entire area seems just as run down as this hotel. But the ropeway and pirate ship were nice.
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PhuongDuyen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

It’s a such a good place to have a quiet and relax vacation. I could only to stay one night, and wish I could stay longer. Highly recommend to book a room with private bath and all meals included.
nicola
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

The carpet in the halls was dirty and stained. In the room there was dust over a lot of stuff.
Soryn
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Not much around the property (food/dining), a bit difficult to get too.
Jason
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

This property was amazing for the price, the staff were friendly and the private onsen was great!
Charles
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Dirty spiders in the room in room Onsen not very hot and the recirculating pump to keep the water hot was not working steep dangerous stairs. No elevator to the third floor and had to carry heavy bags up t the third floor. For an international hotel many of the staff didn’t speak English or even attempt to. un advised extra charge for the use of the in room Onsen that we paid a higher room fee for. Only one microwave for everyone in the hotel to use and yes it’s on the first floor for guests staying on the third floor not convenient.
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Juliana
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Never again. It was the worst hotel in Japan I’ve ever seen. Don’t even know where to start. Perhaps, that we were accommodated in the room with broken and leaking onsen. On reception we were told “once you take a bath, don’t let out water”. Well, thats interesting. We are curious and tried to do so and onsen was leaking badly. Obviously, because of bath full of water overnight and sewage system not working properly, the smell in the room was SO bad, we all felt sick immediately. To open windows, we needed to ask reception staff to help as they were opening from behind of the bath so you need to step ON the bath and open. Ridiculous 😅 Beside of the smell, the room is super worn. Two spots on the wall were just painted on with white paint. We felt like living in the abandoned room. Moreover, there were spiders. Not just one tiny spider but a bunch of huge creatures coming to visit us one by one and in pairs. My child could not properly sleep all night as was terrified. To be honest, me too. And well. The staff. Not helping, not professional. For all comments they could only say “sorry mam” and smile. Not making a tiny effort to improve the situation. Moreover, the property does not have an elevator. And our room was second floor. I’d expect someone to help with luggage but not in this place. Just watching with wonder how we were taking suitcase to the room. Hope this will give an idea of what this hotel is like. I wish I could read this kind of review before booking. It was m
Read More
Julia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Absolutely gorgeous property. Not too difficult or expensive to access via a bus from the Odawara shinkansen station. The rooms are huge, there are a million places to sit and relax, the hot tubs are amazing and fill pretty quickly, the public bath is spectacularly peaceful and gorgeous and is also pretty big. The dining options were plentiful too.
Read More
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 125 week(s) ago

Hotels.com verified review

I was very pleased with our room, and in-room hot tub. The room was clean and spacious, and most importantly in 0° weather - warm upon arrival. The front desk was very courteous. You may want to bring your own sodas and/or beverages as their vending machine in the lobby is limited.
Fiona
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Not easy to get to. Food is terrible. Onsen very small. Facility is dated and not clean.
Number of reviews per page
20
40

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Exterior 4 Livemax Resort Hakone Ashinoko

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.2
Pleasant
From 131 reviews
Cleanliness

7.0

Room Comfort

8.4

Location

10.0

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Livemax Resort Hakone Ashinoko

Number of reviews per page
20
40
Top reviews
Jorge A
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We had the room with the private onsen. It was amazing. The quality of the service was great in every area that comes to mind. Both dining and breakfast buffet were incredibly good. Lots of options for every taste. Would definitely repeat and recommend to friends.
Brianna
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Hotel falling apart with black mold and water damage everywhere. False advertising of room quality. We left soon after checking in.
brittany
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The pictures online don’t do the surrounding area justice. It’s tucked in a beautiful woodsy area. The staff was okay. Their attitude was a bit underwhelming. We knew we couldn’t go to them if we needed something or had questions. There was definitely a huge language barrier which made it hard to understand the amenities. We were very confused about how the women and men’s baths worked. We understood that from a certain time in the morning women were allowed and then men after?? So we thought it was a unisex bath?? I don’t really know it wasn’t explained well and we didn’t know if tattoos were excepted. We ended up just using our private one in our room which was nice. The room and hotel itself seems a bit old and run down. Also, we had a huge room and the bathroom was SUPER small. The smallest we’ve seen since our stay here in Japan. It was nice for a night but I wouldn’t spend the money on more than one night here. I think it’s something to experience just for the private bath in the room for a night maybe two.
Read More
Ignacio
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

We weren’t allowed to use the public onsen because our tatttoos, which is common, but still annoying. The private onsen was nice, but the room’s drain was gooey and there was a band-aid left by the tub. Not the end of the world, and still worth it for the price and the nice spring waters.
Hermanas
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

A bit difficult to reach on foot, mostly suited for driving residents. Nice onsen and food.
Johnathan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Good rooms with a nice staff just an old building and limited transportation options
Nicola
icon-Leisure
Leisure
2.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Black mold everywhere, dirty carpets, and a very unpleasant smell throughout the hotel.
Shale
icon-
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

It is difficult to find this place but the room I got is very large with bath tub
Andres
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Getting to the hotel was quite hard and options for eating outside of the hotel offering were nonexistent. The room was spacious and offered everything promised but it was located on an area of the hotel that didn't have elevators, the public spaces all had a really strong humid odor. It was an ok experience, but not sure it was worth the price
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Jeff
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

This place was dirty and falling apart. Water soaked floors and wallpaper everywhere. The carpets in the entire hotel were stained and dirty. First room we were offered was so dirty I had to request a new one. Second room was on the 3rd floor (no elevator). Staff was kind but obviously stretched way too thin (front desk employees double as waiters/buffet attendants). The resort is quite remote and there are no amenities or stores near by. Personal onsen in room was DIRTY to the MAX, so was the comforter.
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Jeff
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

This place seems on the cusp of closure. Almost as though it’s been forgotten. Crusty. Mold. Water soaked floors a wallpaper everywhere. The carpets in the entire hotel were stained and dirty. First room we were offered was so dirty I had to request a new one. Second room was on the 3rd floor (no elevator) and my dad is 73. Staff was kind but obviously stretched way too thin (front desk employees double as waiters/buffet attendants). It’s not close to anything so you’re at the mercy of the breakfast and dinner served on site. Personal onsen in room was DIRTY to the MAX, so was the comforter. Honestly would have left this hotel if I wasn’t so tired. But do consider that the entire area seems just as run down as this hotel. But the ropeway and pirate ship were nice.
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PhuongDuyen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

It’s a such a good place to have a quiet and relax vacation. I could only to stay one night, and wish I could stay longer. Highly recommend to book a room with private bath and all meals included.
nicola
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

The carpet in the halls was dirty and stained. In the room there was dust over a lot of stuff.
Soryn
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Not much around the property (food/dining), a bit difficult to get too.
Jason
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

This property was amazing for the price, the staff were friendly and the private onsen was great!
Charles
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Dirty spiders in the room in room Onsen not very hot and the recirculating pump to keep the water hot was not working steep dangerous stairs. No elevator to the third floor and had to carry heavy bags up t the third floor. For an international hotel many of the staff didn’t speak English or even attempt to. un advised extra charge for the use of the in room Onsen that we paid a higher room fee for. Only one microwave for everyone in the hotel to use and yes it’s on the first floor for guests staying on the third floor not convenient.
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Juliana
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Never again. It was the worst hotel in Japan I’ve ever seen. Don’t even know where to start. Perhaps, that we were accommodated in the room with broken and leaking onsen. On reception we were told “once you take a bath, don’t let out water”. Well, thats interesting. We are curious and tried to do so and onsen was leaking badly. Obviously, because of bath full of water overnight and sewage system not working properly, the smell in the room was SO bad, we all felt sick immediately. To open windows, we needed to ask reception staff to help as they were opening from behind of the bath so you need to step ON the bath and open. Ridiculous 😅 Beside of the smell, the room is super worn. Two spots on the wall were just painted on with white paint. We felt like living in the abandoned room. Moreover, there were spiders. Not just one tiny spider but a bunch of huge creatures coming to visit us one by one and in pairs. My child could not properly sleep all night as was terrified. To be honest, me too. And well. The staff. Not helping, not professional. For all comments they could only say “sorry mam” and smile. Not making a tiny effort to improve the situation. Moreover, the property does not have an elevator. And our room was second floor. I’d expect someone to help with luggage but not in this place. Just watching with wonder how we were taking suitcase to the room. Hope this will give an idea of what this hotel is like. I wish I could read this kind of review before booking. It was m
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Julia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Absolutely gorgeous property. Not too difficult or expensive to access via a bus from the Odawara shinkansen station. The rooms are huge, there are a million places to sit and relax, the hot tubs are amazing and fill pretty quickly, the public bath is spectacularly peaceful and gorgeous and is also pretty big. The dining options were plentiful too.
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Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 125 week(s) ago

Hotels.com verified review

I was very pleased with our room, and in-room hot tub. The room was clean and spacious, and most importantly in 0° weather - warm upon arrival. The front desk was very courteous. You may want to bring your own sodas and/or beverages as their vending machine in the lobby is limited.
Fiona
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Not easy to get to. Food is terrible. Onsen very small. Facility is dated and not clean.
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