What do past guests say about Marroad Hakone?

Marroad Hakone is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Marroad Hakone

Name: Marroad Hakone
Address: 1320, Goura, Hakone-machi, Ashigarashimo-gun, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0408, 1320, Goura, Hakone-machi, Kanto, 250-0408, Japan
Rating: 8.2

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8.2

/10

Very Good

348 reviews

What Guests Say About Their Stay

Nguyen K. D. H.

9.7

/ 10

The hotel will be enthusiastic and attentive and professional. If you have a chance to come here, you will definitely return to this hotel

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Anna

10.0

/ 10

Beautiful hotel in a serene location with an onsen and close to câble car. The shuttle driver got out bags from Gora station and so we can start exploring before 3p check in. Same for when we checked out and they delivered our bags at the Gora station. Such awesome service. Fine dining and we love the open bar at happy hour. Wow!

Jahnavi

10.0

/ 10

Great location!! Loved the view and ambience. The onsen hot bath was a wonderful experience. The rooms and amenities were clean. Loved our stay, we really wished we should have booked our stay for couple more days!!

James

10.0

/ 10

The breakfast and dinner was very good. Make sure that you sign up or they won't feed you! Also no transportation on Sunday except the train at Gora.

In the Area

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1320, Goura, Hakone-machi, Ashigarashimo-gun, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0408

Main Facilities

Parking

Elevator

Train station pickup

24-hour Receptionist

Staying at Marroad Hakone is a good choice when you are visiting Hakone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Marroad Hakone

1320, Goura, Hakone-machi, Ashigarashimo-gun, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0408

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Discover More About Marroad Hakone

Discover Marroad Hakone: Your Gateway to Kanto's Natural Beauty

Welcome to Marroad Hakone, a premier destination nestled in the heart of Kanto, Japan, offering an unforgettable experience for every traveler. Whether you're seeking a tranquil escape or an adventure-filled getaway, Marroad Hakone promises comfort, convenience, and a touch of Japanese elegance. Room rates at Marroad Hakone start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Marroad Hakone Location

Marroad Hakone is ideally situated in the picturesque town of Hakone, within Ashigarashimo-gun, Kanagawa Prefecture. This serene location offers a perfect blend of natural splendor and accessibility. While not in a bustling city center, it provides a peaceful retreat away from the urban rush, yet remains conveniently connected. The nearest major transit hub is Hakone-Yumoto Station, a short and scenic ride away, making it easy to explore the surrounding region. The atmosphere here is one of tranquility and natural beauty, with the hotel offering a serene environment that allows guests to truly unwind and connect with the stunning landscapes of Hakone.

Marroad Hakone Facilities & Services

Facilities for guests at Marroad Hakone are designed to enhance your stay and cater to your every need.

Enjoy a refreshing dip in the indoor swimming pool, open daily from 9:00 AM to 9:00 PM. (Entrance fee: PHP 500 per person)
Indulge in a rejuvenating experience at the on-site spa and wellness center, offering a range of treatments from 10:00 AM to 8:00 PM. (Massages start at PHP 2,000)
Families will appreciate the dedicated children's play area, available from 9:00 AM to 6:00 PM, ensuring entertainment for younger guests. (Complimentary)
Stay connected with complimentary Wi-Fi access throughout the hotel premises.
For guests arriving by car, Marroad Hakone offers ample free parking space.
A complimentary shuttle service is available to transport guests to and from Hakone-Yumoto Station during peak hours.

Marroad Hakone Room Types

Discover a variety of accommodations designed to suit your preferences with the diverse room types of Marroad Hakone.

Standard Twin Room: Offers a comfortable stay with garden views. Non-smoking.
Deluxe Double Room: A spacious room with city views, featuring a bathtub for added relaxation. Non-smoking.
Japanese-Style Room: Experience traditional Japanese living with tatami mats and futon bedding. Garden views. Non-smoking.
Family Suite: Ideal for larger groups, this suite provides ample space and amenities, often with a bathtub. City or garden views. Non-smoking.

Marroad Hakone does not currently offer pet-friendly rooms.

Marroad Hakone Dining & Restaurants

Savor exquisite culinary experiences at Marroad Hakone's dining establishments.

"Fuji" Restaurant: Offering a delightful breakfast buffet with a selection of Western and Japanese dishes. Operating hours: 7:00 AM - 10:00 AM. Estimated price per person: PHP 1,500.
"Lake Ashi" Dining Hall: Enjoy a traditional Japanese dinner set menu featuring seasonal ingredients. Operating hours: 6:00 PM - 9:00 PM. Estimated price per person: PHP 3,000.
"Hakone" Lounge Bar: Relax with a selection of local sake, Japanese whisky, and light snacks. Operating hours: 11:00 AM - 10:00 PM. Drinks start at PHP 500.

Marroad Hakone Nearby Attractions and Activities

Explore the enchanting surroundings of Marroad Hakone with these popular nearby attractions.

Hakone Open-Air Museum: A unique outdoor sculpture park set against the backdrop of the mountains.
Lake Ashi: Enjoy a scenic cruise on this iconic caldera lake, with views of Mount Fuji on clear days.
Hakone Ropeway: Experience breathtaking panoramic views as you ascend Mount Owakudani, an active volcanic valley.
Hakone Shrine: Visit this serene Shinto shrine, famous for its "Peace Gate" standing in Lake Ashi.
Hakone Gora Park: A beautiful French-style landscape park offering stunning floral displays and a craft house.

If you are looking for other activities around Marroad Hakone, check out the best deals on Traveloka: Recommended activities in Ashigarashimo-gun!

How to Get to Marroad Hakone from the Airport

Navigating your journey to Marroad Hakone is straightforward, with several convenient options available. Understanding how to get to Marroad Hakone from the airport ensures a smooth start to your vacation.

Airport Premium Bus: Direct bus services operate from major airports like Narita (NRT) and Haneda (HND) to Hakone-Yumoto Station. The journey takes approximately 2-3 hours and costs around PHP 3,000 - PHP 4,000 per person.
Train: Take the Narita Express or Limousine Bus to Shinjuku Station in Tokyo, then transfer to the Odakyu Romancecar for a direct and scenic ride to Hakone-Yumoto Station. This option typically costs around PHP 4,500 - PHP 5,500 and takes about 2.5-3 hours.
Taxi: Metered taxis are available from the airport, but this is the most expensive option, potentially costing upwards of PHP 20,000 for the journey to Hakone.
Marroad Hakone Airport Transfer Service: For ultimate convenience, inquire about the hotel's private airport transfer services. This service can be arranged in advance and offers a seamless door-to-door experience. Pricing varies based on vehicle type and distance, typically ranging from PHP 8,000 to PHP 15,000.

Summary of Why You Should Choose to Stay at Marroad Hakone

Marroad Hakone stands out as an exceptional choice for your Kanto adventure, offering a perfect blend of natural beauty, comfort, and convenience. With excellent Room availability at Marroad Hakone, you're sure to find the perfect accommodation for your needs.

Prime Location: Nestled in the serene and scenic Hakone region, offering a peaceful retreat.
Exceptional Facilities: From a relaxing spa to family-friendly amenities, every aspect of your stay is considered.
Diverse Dining Options: Savor authentic Japanese cuisine and international flavors at the on-site restaurants.
Proximity to Attractions: Easy access to Hakone's most famous natural wonders and cultural sites.
Convenient Transportation: Multiple options to reach the hotel, including dedicated airport transfer services.

Ready to experience the magic of Marroad Hakone? Booking Marroad Hakone is simple and rewarding. Secure your ideal room today and embark on an unforgettable journey. For more options, you can Book budget hotels in Kanto and Easily book domestic and international flights at low prices through Traveloka.

All facilities in Marroad Hakone

Entertainment Facility

Common Space

Accommodation Services

Exterior

Bedroom

Transportation

Limited parking

Food and Drinks

Breakfast

Connectivity

Free WiFi

General

Parking
Terrace

Shuttle Service

Train station pickup

Public Facilities

Smoke-free area
Elevator

Hotel Services

24-hour Receptionist
Newspaper in lobby

Accommodation Policy & General Information in Marroad Hakone

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests with dinner-inclusive plans must check in by 5 PM. Dinner will not be guaranteed after this time and guests will not be refunded. Any special requests for guests with food allergies will not be accommodated.

Pets

Service Animals Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 19:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Marroad Hakone	45
Another facilities in Marroad Hakone	Limited parking, Breakfast, Free WiFi, Parking, Terrace

Frequently asked question in Marroad Hakone

What is normal check-in & check-out time at Marroad Hakone?

The standard check-in time at Marroad Hakone is starting from 15:00 - 19:00 while the latest check-out time is at Before 11:00

Does Marroad Hakone provide breakfast?

Yes, Marroad Hakone provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Marroad Hakone?

Marroad Hakone is a 3.0-star hotel.

How many rooms are available at Marroad Hakone?

Marroad Hakone has 45 rooms in total.

Does Marroad Hakone provide parking?

Yes, Marroad Hakone provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Marroad Hakone

Overall Ratings & Reviews Marroad Hakone

Traveloka (5)

Other sources (343)

8.2

Very Good

From 343 reviews

Cleanliness

8.4

Room Comfort

8.0

Location

8.0

Service and Facilites

8.4

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Traveler Reviews Marroad Hakone

Number of reviews per page

Top reviews

Anna

Family

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Jahnavi

with Children

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Vsevolod

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

onsen was very nice. the breakfest was western style and not buffet. the parking is free and can fit a large car. the building is very old but it is kept very clean it is very nice. they also had a good TV that offered netflix which is hard to find. we also got a massage, and it was fantastic.

Ho Fai

with Children

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Breakfast and onsen is great!

Caroline

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Has a shuttle to and from Gora station.

Devon

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Clean room, staff was excellent. View was beautiful

James

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

The breakfast and dinner was very good. Make sure that you sign up or they won't feed you! Also no transportation on Sunday except the train at Gora.

Albert

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Clean and spatious

Anita

with Partner

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Happy hour bar is good . Absolutely need hotel shuttle to get to town station because the hills are steep.

mark

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Staff was amazing. Location was a hike and that’s on Expedia for not say free hotel transfer. Onsen was breath taking. Had dinner at the Gora brewery and it’s not brewery food. They collab with Nobu and it was great. Beer ehhhh! All in all-AMAZING!

Joshua

Friends and family Family

4.0

/10

Reviewed 46 week(s) ago

Hotels.com verified review

We stayed in a Deluxe Room which was fantastic—apparently recently renovated, and the new touches were excellent. We also appreciated the arrival Happy Hour with unlimited drinks and light snacks. Unfortunately, the positives ended there. The service was deeply disappointing. The staff seemed completely bothered by our presence and rushed us through interactions, including breakfast orders. The low point was dinner: we were told the restaurant was 'full' and had to find food elsewhere, despite seeing only about five people dining inside all night. Since the hotel is isolated up a mountain (a 30-minute walk to the nearest conbini) and they offer no room service, we were left stranded with no alternatives provided by the staff. Note to travelers: We luckily found Bombay Hakone, an Indian restaurant that delivered excellent food up the twisty mountain roads in the rain—major kudos to them. As for the facilities, the onsens were nice but small, and the outdoor roof leaked, dripping ice-cold rain on us while trying to relax. I have stayed at many ryokans and hotels in the Hakone area; this was my first and last visit to Hotel Marroad.

Donna

Leisure Family

8.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

Rooms were s!all but clean. Happy hour offered with free drinks.

Richard

with Partner

10.0

/10

Reviewed 50 week(s) ago

Hotels.com verified review

Very clean room, with fabulous view. Very comfortable bed. Breakfast was waiter service, very efficient, and delicious food.

Andrea

Leisure

10.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

I had an amazing stay at Marroad. On the outside, it looks a bit outdated, but the interiors are well maintained. I absolutely loved my room — it had been renovated, everything looked new, and it was both spacious and cozy. The staff were very kind and attentive. Another nice thing to mention is that they offer a free shuttle service from Gora Station to the hotel; you just have to call upon arrival.

Dong Yan

Friends and family with Friends

8.0

/10

Reviewed 55 week(s) ago

Hotels.com verified review

Breakfast no outdoor siting is a wasted

Scott J

10.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

Close things we wanted to see and property has a nice onsen.

HEAVEN

10.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

Hakone is beautiful, we loved our stay here. Felt a bit more quaint and cozy then I imagine maybe some other options or that is just generally the vibe for a small town in the mountains. The alcohol amenity and bar snacks were a lovely touch. The onsen was small but never crowded so it didn’t feel that way. Would absolutely stay here again if my luck brings me back to this place.

Edison

Leisure with Children

8.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

Property doesn't have any laundry and staff doesn't respond to any email. Otherwise, hotel is clean and staff is friendly and helpful.

Alexis

Leisure Family

10.0

/10

Reviewed 75 week(s) ago

Expedia Group verified review

The staff was very hospitable and welcoming. They were ready to assist with anything we needed. The French cuisine was delicious, and the service in the restaurant was top tier. Great property, I’d stay again if I visit Hakone.

Sheri

Leisure Family

10.0

/10

Reviewed 75 week(s) ago

Expedia Group verified review

The view, how quiet, and clean it was

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.