Matsue New Urban Hotel

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8.4
Very Good
481 reviews

What Guests Say About Their Stay

Chizuru

10.0
/ 10
The room has a little smell of smoke. I don’t know if it was from old time cigarettes odour. Besides that everything was great.

Duan

10.0
/ 10
I was in love with this hotel the first time and subsequently stayed 2 more times for a total of 4 nights. My first room was a corner Japanese style room with lake view. I haven’t seen a more fully staffed hotel, it even has 2 parking staff directing traffic for 30 lots. The hotel has facilities like onsen, laundry, and a convenience store. My favorite is the amenities counter which is practically a buffet with things that I’ve never seen before at hotels, including cool wipes, salt tablets, shoe fresheners and toe pads. Only gripe is it is not near the station so it’s a 10 minute bus ride and 5 min walk.

Gordon

10.0
/ 10
I speak Japanese and so did not rely on internet advice and discovered many shops and food and local information. I was on business but would like to return for a holiday as it has lots to offer without the crowds. Only bad point is matsue has a taxi shortage in the morning and evenings due to cummuter rush.
In the Area
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40-1 Nishicha-machi, Shimane, Matsue, Chugoku, Japan, 690-0845

Main Facilities

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Elevator
Restaurant
Matsue New Urban Hotel is a 3.5-star hotels. Matsue New Urban Hotel is part of Independent under Independent. There are 101 rooms spread across 1 floors.
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What's around Matsue New Urban Hotel

40-1 Nishicha-machi, Shimane, Matsue, Chugoku, Japan, 690-0845
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Lobby Matsue New Urban Hotel
Lobby 2 Matsue New Urban Hotel

Discover More About Matsue New Urban Hotel

General Information

Matsue New Urban Hotel is a 3.5-star hotels. Matsue New Urban Hotel is part of Independent under Independent. There are 101 rooms spread across 1 floors.

Location

Located at 40-1 Nishicha-machi in Matsue, Japan. Those looking to explore will find Izumo Grand Shrine, Umi Shrine, and Hirata Honjin Memorial Museum nearby.

Facilities & Amenities

Matsue New Urban Hotel has Laundry service, Luggage storage, Elevator, ATM/Banking, _24_HOUR_FRONT_DESK, and more.

Business Facilities

For guests traveling for work, Matsue New Urban Hotel has Conference rooms available on-site.

Dining

Guests can stop by the café.

Contact

Phone number: 81 852-230003

All facilities in Matsue New Urban Hotel

Common Space Matsue New Urban Hotel
Common Space
Lobby Matsue New Urban Hotel
Lobby
Accommodation Services Matsue New Urban Hotel
Accommodation Services
Exterior Matsue New Urban Hotel
Exterior
Bedroom Matsue New Urban Hotel
Bedroom

Hotel Services

  • Laundry service
  • _24_HOUR_FRONT_DESK
  • Luggage storage
  • CONCIERGE_SERVICES

General

  • SELF_PARKING
  • Smoking area
  • BANQUET_HALL

Public Facilities

  • Elevator
  • SAFE_DEPOSIT_AT_FRONT_DESK
  • Coffee shop

Food and Drinks

  • BREAKFAST_AVAILABLE

Connectivity

  • WIFI_ACCESS
    TEXT
  • WIRED_INTERNET_ACCESS
    TEXT

Nearby Facilities

  • Gift shop
  • ATM/Banking

Transportation

  • BICYCLE_RENT_ONSITE

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Matsue New Urban Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT_NOTICE

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Minimum Age Policy

18
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General Information

Popular Facilities
Elevator, Restaurant
Check-In / Check-Out Time
From 15:00 - 00:00 - to 10:00
Available rooms at Matsue New Urban Hotel
101
Number of floors in Matsue New Urban Hotel
1
Another facilities in Matsue New Urban Hotel
Laundry service, _24_HOUR_FRONT_DESK, Luggage storage, CONCIERGE_SERVICES, SELF_PARKING

Frequently asked question in Matsue New Urban Hotel

What are available facilities at Matsue New Urban Hotel?
There are top facilites at Matsue New Urban Hotel such as Elevator, Restaurant. (some may require extra charges)
What is normal check-in & check-out time at Matsue New Urban Hotel?
The standard check-in time at Matsue New Urban Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 10:00
What is the star rating of Matsue New Urban Hotel?
Matsue New Urban Hotel is a 3.5-star hotel.
How many floors does Matsue New Urban Hotel have?
Matsue New Urban Hotel has 1 floors.
How many rooms are available at Matsue New Urban Hotel?
Matsue New Urban Hotel has 101 rooms in total.
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More Reviews from Other Guests in Matsue New Urban Hotel

8.4
Very Good
From 481 reviews
Cleanliness

8.6

Room Comfort

7.8

Location

8.0

Service and Facilites

8.6

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Traveler Reviews Matsue New Urban Hotel

Number of reviews per page
20
40
Top reviews
Chizuru
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room has a little smell of smoke. I don’t know if it was from old time cigarettes odour. Besides that everything was great.
Duan
icon-
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

I was in love with this hotel the first time and subsequently stayed 2 more times for a total of 4 nights. My first room was a corner Japanese style room with lake view. I haven’t seen a more fully staffed hotel, it even has 2 parking staff directing traffic for 30 lots. The hotel has facilities like onsen, laundry, and a convenience store. My favorite is the amenities counter which is practically a buffet with things that I’ve never seen before at hotels, including cool wipes, salt tablets, shoe fresheners and toe pads. Only gripe is it is not near the station so it’s a 10 minute bus ride and 5 min walk.
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Gordon
icon-Business
Business
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

I speak Japanese and so did not rely on internet advice and discovered many shops and food and local information. I was on business but would like to return for a holiday as it has lots to offer without the crowds. Only bad point is matsue has a taxi shortage in the morning and evenings due to cummuter rush.
Hyeonjun
icon-
8.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

뷰도 너무 좋았고 직원 분들도 친절했어요. 아침 조삭에 토산품이 있어서 더욱 기억에 남네요.
Brian
icon-with Partner
with Partner
8.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Everything was ok, except that the size of the room was very small. The pictures on the website is a bit misleading.
Guillaume
icon-Leisure
Leisure
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

/
Mai
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

チェックインもチェックアウトもスムーズで、温泉も良かったし、朝食も美味しかったです。お部屋も綺麗でスタッフの方々も親切で助かりました。バス停や駅から歩ける距離だったのも良かった。本当にありがとうございました。
Gene
icon-
10.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

Great lakefront hotel with excellent service. Room was spacious with a lake view. They will hold your luggage even after checkout, which was handy for me to be able to visit sites closeby, such as Matsue Castle which is only a ten minute walk north.
Ryan
icon-
10.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

I had a great stay at Matsue New Urban Hotel. The location was convenient and I really liked their systems in place for the amenities in the lobby. In addition, the hotel room looked brilliant and the staff were very kind.
TIMOTHY
icon-Leisure
Leisure
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Great location and nice lake views. Convenient for the Castle, loop bus and a nice lakeside walk to the Shimane Art Museum
TIMOTHY
icon-Leisure
Leisure
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Great location in Shinjiko Onsen area and great views over the lake. Really convenient for evening walks by the lake to enjoy the sunset from the prefectural art museum.
Willy
icon-Leisure
Leisure
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Amenities 5 star with many varieties of items. Breakfast is delicious and room is newly renovated.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

For international travelers who are not used to Japanese hotel accommodations outside the major tourist centers of Tokyo, Kyoto, and Osaka, you may find the basic amenities and older construction to be somewhat underwhelming, but as a base for tourism in Matsue city proper, the central location is quite beneficial, being only an 8 minute walk from Matsue Castle. I would caution that the hotel is somewhat distant from the main Matsue Station (JR trains), requiring a bus ride or taxi (or a ~25 minute walk), which can be daunting for those who do not speak Japanese.
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CHARLES
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 389 week(s) ago

Expedia Group verified review

Convenient location and within walking distance to major tourist attractions & dining area. Property is a bit rundown. Room space is barely sufficient. The public onsen at the top floor is not attractive and brings "outsiders" to the hotel who crowd the bath area and the elevators. Room rate is a bit high considering the city the hotel situated. There is an overnight parking fee, however, the front desk is nice to allow me to park the car beyond the checkout time till 1pm.
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Verified traveler
icon-Family
Family
4.0
/10
Reviewed 708 week(s) ago

Expedia Group verified review

Even by Japanese standards, the rooms were small. We reserved two rooms for our family, and the staff would not accommodate us to have the rooms on the same floor. Great location: on the lake and next door to a shrine; a bathhouse (onsen) on the 3rd floor; and a convenience store reachable through the annex lobby. However, overall we were disappointed with the accommodations and did not spend a sufficiently restful night there. Parking was also limited, and we didn't appreciate the requirement that we leave our car key with the front desk (presumably, so they could move cars around, as necessary.)
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Ichiho
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

対応してくださった全てのスタッフさんがとても親切丁寧で感動しました!
toshihiko
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

何度も出入りするのに、メインエントランスからいつも遠く離れた駐車スペースを指定された。 全く混んでいないのに。
KENICHI
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

ビジネスホテル
Daisuke
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

便利な立地  スタッフが親切 本館はパッとしない
CHAO-TIEN
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

客房舒適、乾淨,服務人員態度非常親切,早餐新鮮好吃。
Number of reviews per page
20
40

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Exterior 4 Matsue New Urban Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.