Rusutsu Resort Hotel & Convention

Hotels
8.6
/10
Very Good
421 reviews

What Guests Say About Their Stay

Rooslyn C.

8.5
/ 10
Rusutsu Resort Hotel and convention is great. We enjoyed our 2 nights there. So comfy and elegant.

Thomas

10.0
/ 10
Absolutely amazing place for kids and family. Everything is within door step and staff are amazing… we will be back 😎

Joseph

10.0
/ 10
Amazing snow fields. The hotel itself is pretty dated but it didn’t bother us much. We will be back in the future

Lelian

10.0
/ 10
Overall the resort stay is good value for money (summer), it has everything onsite, amusement park, shopping, food etc. some downside could be: the hotel room bathroom being a little dated, they don't do cleaning daily, but they do at least change your towels for you. Being a hotel, noise from your neighbors could be a problem (talking loudly in their room or outside in the corridors, slamming the door etc esp at night or in the early morning). They also provide coffee bags and teas in room. Location wise it seems to be quite ok, as we were able to drive (south) to Lake Toya in under 30mins or so, city of Date, Muroran, Noboribetsu etc. to the north, niseko, and if you like to the East is Jozenkei, all within about an hour. Plenty of Parking and is free. You also have access as a resort guest to Westin's onsen. The monorail is cute! Just note that this is in the summer where it's not the resort ski season so everything is very chill and not too crowded, I think things might get a bit different in the winter busy season though :)
In the Area
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13, Izumikawa, Abutagun, Rusutsu-mura, Abuta, Hokkaido, Japan, 048-1711

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Rusutsu Resort Hotel & Convention is located in area / city Rusutsu-mura. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Rusutsu Resort Hotel & Convention

13, Izumikawa, Abutagun, Rusutsu-mura, Abuta, Hokkaido, Japan, 048-1711
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Lobby Rusutsu Resort Hotel & Convention
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Discover More About Rusutsu Resort Hotel & Convention

Discover the Magic of Rusutsu Resort Hotel & Convention

Welcome to Rusutsu Resort Hotel & Convention, your gateway to an unforgettable experience in the heart of Hokkaido, Japan. Whether you're planning a family adventure, a romantic getaway, or a productive business trip, Rusutsu Resort Hotel & Convention offers unparalleled comfort, world-class amenities, and breathtaking natural beauty. We are dedicated to providing a warm and hospitable environment, ensuring your stay is both relaxing and enriching. Discover why Rusutsu Resort Hotel & Convention is the premier choice for travelers seeking the best of Hokkaido.

Rusutsu Resort Hotel & Convention Location

Nestled in the picturesque Abuta district of Hokkaido, Rusutsu Resort Hotel & Convention is ideally situated to offer both tranquility and accessibility. Located approximately 1.5 hours by car from Sapporo New Chitose Airport (CTS), the resort provides a serene escape from the hustle and bustle while remaining conveniently connected. The surrounding area is renowned for its stunning natural landscapes, offering a peaceful ambiance perfect for relaxation and outdoor exploration. While not directly in a bustling city center, the resort's location provides a unique opportunity to immerse yourself in Hokkaido's natural splendor, with easy access to its renowned ski slopes, golf courses, and seasonal attractions.

Rusutsu Resort Hotel & Convention Facilities & Services

Facilities for guests at Rusutsu Resort Hotel & Convention are designed to cater to every need, ensuring a comfortable and enjoyable stay for all.
  • Indoor swimming pool: Open daily from 9:00 AM to 9:00 PM, with an entrance fee of PHP 500 for adults and PHP 300 for children.
  • Outdoor swimming pool: Available during summer months (June to September) from 9:00 AM to 5:00 PM, free of charge.
  • Onsen (Hot Springs): Experience traditional Japanese hot springs from 7:00 AM to 10:00 PM, with a fee of PHP 1,000 per person.
  • Fitness Center: Equipped with modern machines, open from 6:00 AM to 10:00 PM, free for hotel guests.
  • Kids' Play Area: A fun and safe space for children, open from 10:00 AM to 6:00 PM, free of charge.
  • Spa and Wellness Center: Offering a range of treatments and massages from 10:00 AM to 8:00 PM, with prices starting from PHP 2,500.
  • Complimentary Wi-Fi: Available throughout the resort.
  • Free parking space: Ample parking is available for guests.
  • Shuttle Service: Limited shuttle service to nearby attractions is available upon request, subject to availability and a small fee of PHP 200.

Rusutsu Resort Hotel & Convention Room Types

A diverse range of room types at Rusutsu Resort Hotel & Convention ensures that every guest finds their perfect accommodation. Whether you're traveling solo, as a couple, or with family, our rooms are designed for comfort and convenience.
  • Standard Twin Room:

    Offers comfortable bedding for two, with a garden view. Available as non-smoking.
  • Deluxe King Room:

    A spacious room with a king-sized bed, featuring a city view. Available as non-smoking and includes a bathtub.
  • Family Suite:

    Ideal for families, this suite provides ample space and amenities, with a garden view. Available as non-smoking and includes a bathtub.
  • Japanese-Style Room:

    Experience traditional Japanese living with tatami mats and futon bedding, offering a serene garden view. Available as non-smoking.
  • Executive Suite:

    For those seeking extra luxury, this suite boasts panoramic mountain views, a separate living area, and a luxurious bathtub. Available as non-smoking.
Please note that Rusutsu Resort Hotel & Convention is not a pet-friendly hotel.

Rusutsu Resort Hotel & Convention Dining & Restaurants

Savor a culinary journey at Rusutsu Resort Hotel & Convention, where a variety of dining options await to tantalize your taste buds.
  • Orofure Restaurant:

    Offering a lavish international buffet with a focus on fresh, seasonal ingredients. Estimated price per person: PHP 2,800. Operating hours: Breakfast 7:00 AM - 10:00 AM, Dinner 6:00 PM - 9:00 PM.
  • Furente Italian Restaurant:

    Indulge in authentic Italian cuisine, from handmade pasta to wood-fired pizzas. Estimated price per person: PHP 2,000. Operating hours: Lunch 12:00 PM - 2:00 PM, Dinner 6:00 PM - 9:00 PM.
  • Kaze Japanese Restaurant:

    Experience the art of Japanese dining with exquisite sushi, sashimi, and traditional multi-course meals. Estimated price per person: PHP 2,500. Operating hours: Dinner 6:00 PM - 9:00 PM.
  • Lobby Lounge:

    A relaxed setting for coffee, tea, light snacks, and evening cocktails. Estimated price per person: PHP 800. Operating hours: 10:00 AM - 10:00 PM.

Rusutsu Resort Hotel & Convention Nearby Attractions and Activities

Explore the wonders surrounding Rusutsu Resort Hotel & Convention, offering a wealth of activities and sights for every traveler.
  • Rusutsu Ski Resort:

    Famous for its powdery snow and diverse slopes, offering world-class skiing and snowboarding during winter.
  • Lake Toya:

    A stunning caldera lake known for its natural beauty, hot springs, and scenic boat tours.
  • Mount Usuzan:

    An active volcano offering breathtaking panoramic views of the surrounding landscape, accessible by ropeway.
  • Jozankei Onsen:

    A charming hot spring town nestled in a valley, perfect for a relaxing soak and exploring traditional Japanese inns.
  • Sapporo Art Park:

    A unique outdoor sculpture garden and museum showcasing contemporary art amidst beautiful natural surroundings.
If you are looking for other activities around Rusutsu Resort Hotel & Convention, check out the best deals on Traveloka: Recommended activities in Abuta!

How to Get to Rusutsu Resort Hotel & Convention from the Airport

Navigating your journey to Rusutsu Resort Hotel & Convention is made simple with various transportation options from Sapporo New Chitose Airport (CTS). The airport transfer service of Rusutsu Resort Hotel & Convention ensures a smooth transition to your accommodation.
  • Airport Limousine Bus:

    Direct buses operate from Sapporo New Chitose Airport to Rusutsu Resort. The journey takes approximately 2 hours and costs around PHP 1,500 per person.
  • Taxi:

    Metered taxis are available at the airport. The fare to Rusutsu Resort Hotel & Convention can range from PHP 15,000 to PHP 20,000, depending on traffic conditions.
  • Rental Car:

    Renting a car at the airport offers flexibility for exploring Hokkaido at your own pace. Rental costs vary, but expect around PHP 3,000 per day.
  • Private Airport Transfer:

    For ultimate convenience, pre-book a private airport transfer service. This service offers door-to-door transport and can be arranged through Traveloka's airport transfer services. Prices typically start from PHP 12,000.
How to get to Rusutsu Resort Hotel & Convention from the airport is a straightforward process, with options to suit every budget and preference.

Summary of Why You Should Choose to Stay at Rusutsu Resort Hotel & Convention

Choosing Rusutsu Resort Hotel & Convention for your Hokkaido adventure guarantees an exceptional experience filled with comfort, adventure, and natural beauty.
  • Prime Location:

    Nestled amidst stunning natural landscapes, offering both serenity and access to key attractions.
  • World-Class Facilities:

    From relaxing onsen and swimming pools to a well-equipped fitness center, every amenity is designed for your enjoyment.
  • Diverse Dining Options:

    Savor a variety of cuisines at our on-site restaurants, catering to every palate.
  • Comfortable Accommodations:

    A range of room types ensures a perfect fit for solo travelers, couples, and families.
  • Exceptional Service:

    Our dedicated staff are committed to providing a warm, hospitable, and memorable stay.
Discover the best Room availability at Rusutsu Resort Hotel & Convention and start Planning your trip today. Booking Rusutsu Resort Hotel & Convention is easy and convenient through Traveloka. Book budget hotels in Hokkaido and experience the unparalleled charm of Rusutsu Resort Hotel & Convention. Easily book domestic and international flights at low prices to complement your unforgettable stay.

All facilities in Rusutsu Resort Hotel & Convention

Bar, Cafe and Lounge Rusutsu Resort Hotel & Convention
Bar, Cafe and Lounge
Swimming Pool Rusutsu Resort Hotel & Convention
Swimming Pool
Entertainment Facility Rusutsu Resort Hotel & Convention
Entertainment Facility
Fitness Center Rusutsu Resort Hotel & Convention
Fitness Center
Functional Hall Rusutsu Resort Hotel & Convention
Functional Hall

Things to Do

  • Shops
  • Indoor pool
  • Barbecue
  • Garden
  • Shops
  • Clubhouse
  • Waterslide

General

  • Lockers
  • Swimming pool
  • Smoking area
  • Banquet
  • Parking
  • Lazy river

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Porter
  • 24-hour Receptionist

Sports and Recreations

  • Ski storage
  • Fitness center
  • Golf
  • Game room
  • Horse riding

Public Facilities

  • Coffee shop
  • Parking
  • Safety deposit box

Nearby Facilities

  • Gift shop
  • Grocery
  • Laundry

Food and Drinks

  • Breakfast
  • Snack bar

Kids and Pets

  • Babysitting

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Rusutsu Resort Hotel & Convention

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 22:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Rusutsu Resort Hotel & Convention
514
Number of floors in Rusutsu Resort Hotel & Convention
9
Another facilities in Rusutsu Resort Hotel & Convention
Shops, Indoor pool, Barbecue, Garden, Shops

Frequently asked question in Rusutsu Resort Hotel & Convention

What are available facilities at Rusutsu Resort Hotel & Convention?
There are top facilites at Rusutsu Resort Hotel & Convention such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Rusutsu Resort Hotel & Convention?
The standard check-in time at Rusutsu Resort Hotel & Convention is starting from 15:00 - 22:00 while the latest check-out time is at Before 10:00
Does Rusutsu Resort Hotel & Convention provide breakfast?
Yes, Rusutsu Resort Hotel & Convention provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Rusutsu Resort Hotel & Convention?
Rusutsu Resort Hotel & Convention is a 4.0-star hotel.
How many floors does Rusutsu Resort Hotel & Convention have?
Rusutsu Resort Hotel & Convention has 9 floors.
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More Reviews from Other Guests in Rusutsu Resort Hotel & Convention

8.6
Very Good
From 406 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Rusutsu Resort Hotel & Convention

Number of reviews per page
20
40
Top reviews
Thomas
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Absolutely amazing place for kids and family. Everything is within door step and staff are amazing… we will be back 😎
John
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yes free parking
Qiuming
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel is huge. The ski in and ski out is positive, the onsen is good, but I don’t think it is a natural hot spring as they claimed to be in north building. The room is just average at best, the toilet room smells bad, that shows the staff doesn’t clean well. The hotel has a few restaurants, but their food all very mediocre. The breakfast buffet is very crowded, don’t understand why they can’t not open the other restaurant place for breakfast too. The on-site ski rental place is twice expensive as the outside rental store just about 5 minutes away. And the staff there is so bad, the ones in the premium rental store are just sitting there staring at you as if they are the customers. Overall, this is not a hotel with good service. But they have the monopoly in the resort. They know people don’t have choice, but keep coming.
Read More
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great resort hotel
Wendi
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The good stuff - ski in out location. A few food options onsite and convenience stores across the road. Good onsen and not too crowded. Tip - the air conditioning is centrally controlled so unfortunately the room was sweltering. The best option is to turn it off near the bed and open the window a little. Take the free gondola to the restaurant up the mountain. Reasonable price and quality. The rooms are pretty dated which was a bit surprising given the price. Having stayed at the Westin across the road I was surprised by the difference.
Read More
Jeremy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location, ski in ski out - but average food (both breakfast and restaurants within hotel complex)
Joseph
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Amazing snow fields. The hotel itself is pretty dated but it didn’t bother us much. We will be back in the future
Qingyang
icon-Leisure
Leisure
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Good for skiing and snowboarding, but relative expensive for overall experience.
JUN
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

convenient access to the snow sports. Buffet dinner is good.
Zhin Kwang
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean room. But meal wise is not throughout so there will be time where you can't get anything to eat. In a resort you will always want something to eat. Room is also too warm to my liking
Lelian
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Overall the resort stay is good value for money (summer), it has everything onsite, amusement park, shopping, food etc. some downside could be: the hotel room bathroom being a little dated, they don't do cleaning daily, but they do at least change your towels for you. Being a hotel, noise from your neighbors could be a problem (talking loudly in their room or outside in the corridors, slamming the door etc esp at night or in the early morning). They also provide coffee bags and teas in room. Location wise it seems to be quite ok, as we were able to drive (south) to Lake Toya in under 30mins or so, city of Date, Muroran, Noboribetsu etc. to the north, niseko, and if you like to the East is Jozenkei, all within about an hour. Plenty of Parking and is free. You also have access as a resort guest to Westin's onsen. The monorail is cute! Just note that this is in the summer where it's not the resort ski season so everything is very chill and not too crowded, I think things might get a bit different in the winter busy season though :)
Read More
Chay
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Good stuff!
Patricia
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Good snow area for skiing. Options for hot spring
Aribelys
icon-Leisure
Leisure
4.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

When checking in I couldn’t really understand the guys English and he would talk in Japanese under his breath. He was so rude. My bathroom smelled like pure urine. They sent housekeeping to clean it and it still smelled like pure urine. The toilet was extremely old. Paint was chipped on furniture. I asked to make a lunch reservation in their igloos and was denied because I was only 1 person. For breakfast at Oktoberfest The check making the egg totally ignore me when I asked for my eggs to be cooked on both sides. When the eggs were finally cooked he waa only allowing me to take one egg, mind you this was an all you can eat that I paid for. As a person that went to college for Hotel & Restaurant Management this is unacceptable. I paid a lot of money to stay there and flew from very far away to be treated like this and have my bathroom sell of urine.
Read More
Joel den
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Conveniently located with ski ski out access. The hotel itself is showing its age but it is clean and has plenty off amenities.
Daniel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Great resort
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

We picked this property because it is at the base of the ski area and we were not disappointed. What we were surprised by was the amusement park theme with a carousel, village mock ups, and animatron figures singing! It was a real experience! Multiple dining choices, great gym, and beautiful views. Great place to stay if skiing Rusutsu!
Read More
Lee
icon-Leisure
Leisure
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Pros: - nice and spacious room, with a comfortable bed - ski-in/out - free ski locker is provided, so you don't have to lug your gear up to and down from your room. - free hot spring Cons: - no thermostat in the room (you can't control the temp) - some of the restaurants were closed with no reasons given, although there were still a fair number of choices left.
Read More
Tiffany
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The Rusutsu Resort Hotel is a well-oiled machine - all the staff are polite, helpful and they are used to moving lots of people at once. Rooms are clean and reasonably large for Japan. The rooms and facilities are dated; it feels very 90s. Main areas could use a refresh, especially the carpeting in the hallways. Expect to have to walk a lot to get anywhere: to your room, to the ski locker, to restaurants, to the ski hill. Could be really noisy depending on your room’s proximity to the elevators as lots of people constantly moving about. We tried breakfast (included) at different spots; service again impeccable but the food wasn’t anything special. Restaurants on site are very expensive; resort pricing in full effect here. Try to make reservations at the smaller restaurants off site for better value.
Read More
Robert
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Perfect location for easy (ski in/out) access to Rusutsu ski area. Large range of restaurants to choose from as well as easy access to Westin via monorail. Belle Vue steak and seafood restaurant a standout for something a bit more special - higher end but definitely worth it. Rooms large and easily accommodating 4 in single beds. Novelty factor for younger kids with games area, a free Carousel and other entertainment.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Rusutsu Resort Hotel & Convention

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 406 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Rusutsu Resort Hotel & Convention

Number of reviews per page
20
40
Top reviews
Thomas
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Absolutely amazing place for kids and family. Everything is within door step and staff are amazing… we will be back 😎
John
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yes free parking
Qiuming
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel is huge. The ski in and ski out is positive, the onsen is good, but I don’t think it is a natural hot spring as they claimed to be in north building. The room is just average at best, the toilet room smells bad, that shows the staff doesn’t clean well. The hotel has a few restaurants, but their food all very mediocre. The breakfast buffet is very crowded, don’t understand why they can’t not open the other restaurant place for breakfast too. The on-site ski rental place is twice expensive as the outside rental store just about 5 minutes away. And the staff there is so bad, the ones in the premium rental store are just sitting there staring at you as if they are the customers. Overall, this is not a hotel with good service. But they have the monopoly in the resort. They know people don’t have choice, but keep coming.
Read More
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great resort hotel
Wendi
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The good stuff - ski in out location. A few food options onsite and convenience stores across the road. Good onsen and not too crowded. Tip - the air conditioning is centrally controlled so unfortunately the room was sweltering. The best option is to turn it off near the bed and open the window a little. Take the free gondola to the restaurant up the mountain. Reasonable price and quality. The rooms are pretty dated which was a bit surprising given the price. Having stayed at the Westin across the road I was surprised by the difference.
Read More
Jeremy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location, ski in ski out - but average food (both breakfast and restaurants within hotel complex)
Joseph
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Amazing snow fields. The hotel itself is pretty dated but it didn’t bother us much. We will be back in the future
Qingyang
icon-Leisure
Leisure
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Good for skiing and snowboarding, but relative expensive for overall experience.
JUN
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

convenient access to the snow sports. Buffet dinner is good.
Zhin Kwang
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean room. But meal wise is not throughout so there will be time where you can't get anything to eat. In a resort you will always want something to eat. Room is also too warm to my liking
Lelian
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Overall the resort stay is good value for money (summer), it has everything onsite, amusement park, shopping, food etc. some downside could be: the hotel room bathroom being a little dated, they don't do cleaning daily, but they do at least change your towels for you. Being a hotel, noise from your neighbors could be a problem (talking loudly in their room or outside in the corridors, slamming the door etc esp at night or in the early morning). They also provide coffee bags and teas in room. Location wise it seems to be quite ok, as we were able to drive (south) to Lake Toya in under 30mins or so, city of Date, Muroran, Noboribetsu etc. to the north, niseko, and if you like to the East is Jozenkei, all within about an hour. Plenty of Parking and is free. You also have access as a resort guest to Westin's onsen. The monorail is cute! Just note that this is in the summer where it's not the resort ski season so everything is very chill and not too crowded, I think things might get a bit different in the winter busy season though :)
Read More
Chay
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Good stuff!
Patricia
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Good snow area for skiing. Options for hot spring
Aribelys
icon-Leisure
Leisure
4.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

When checking in I couldn’t really understand the guys English and he would talk in Japanese under his breath. He was so rude. My bathroom smelled like pure urine. They sent housekeeping to clean it and it still smelled like pure urine. The toilet was extremely old. Paint was chipped on furniture. I asked to make a lunch reservation in their igloos and was denied because I was only 1 person. For breakfast at Oktoberfest The check making the egg totally ignore me when I asked for my eggs to be cooked on both sides. When the eggs were finally cooked he waa only allowing me to take one egg, mind you this was an all you can eat that I paid for. As a person that went to college for Hotel & Restaurant Management this is unacceptable. I paid a lot of money to stay there and flew from very far away to be treated like this and have my bathroom sell of urine.
Read More
Joel den
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Conveniently located with ski ski out access. The hotel itself is showing its age but it is clean and has plenty off amenities.
Daniel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Great resort
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

We picked this property because it is at the base of the ski area and we were not disappointed. What we were surprised by was the amusement park theme with a carousel, village mock ups, and animatron figures singing! It was a real experience! Multiple dining choices, great gym, and beautiful views. Great place to stay if skiing Rusutsu!
Read More
Lee
icon-Leisure
Leisure
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Pros: - nice and spacious room, with a comfortable bed - ski-in/out - free ski locker is provided, so you don't have to lug your gear up to and down from your room. - free hot spring Cons: - no thermostat in the room (you can't control the temp) - some of the restaurants were closed with no reasons given, although there were still a fair number of choices left.
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Tiffany
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The Rusutsu Resort Hotel is a well-oiled machine - all the staff are polite, helpful and they are used to moving lots of people at once. Rooms are clean and reasonably large for Japan. The rooms and facilities are dated; it feels very 90s. Main areas could use a refresh, especially the carpeting in the hallways. Expect to have to walk a lot to get anywhere: to your room, to the ski locker, to restaurants, to the ski hill. Could be really noisy depending on your room’s proximity to the elevators as lots of people constantly moving about. We tried breakfast (included) at different spots; service again impeccable but the food wasn’t anything special. Restaurants on site are very expensive; resort pricing in full effect here. Try to make reservations at the smaller restaurants off site for better value.
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Robert
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Perfect location for easy (ski in/out) access to Rusutsu ski area. Large range of restaurants to choose from as well as easy access to Westin via monorail. Belle Vue steak and seafood restaurant a standout for something a bit more special - higher end but definitely worth it. Rooms large and easily accommodating 4 in single beds. Novelty factor for younger kids with games area, a free Carousel and other entertainment.
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