Shimaya

Ryokans
9.0
/10
Exceptional
209 reviews

What Guests Say About Their Stay

Alexander
10.0
/ 10
Ichiro, the innkeeper, was very kind and even drove us to the snow money reserve and back free of charge. Nice to experience a traditional Japanese ryokan. Highly recommended.
See translation
steven
10.0
/ 10
The manager (owner?) and his wife were incredibly welcoming and pleasant. They take great pride in their hotel and it shows in every aspect of our stay.
greg
10.0
/ 10
Superb host offered great advice and dropped us off at the entrance to snow monkeys. Room was great traditional room. Ideal location if going to snow monkeys easy walk from the train station
In the Area
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Yudanaka Onsen, Nagano, Shimotakai-gun, Chubu, Japan, 381-0401

Main Facilities

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WiFi
Shimaya is a ryokan in a good neighborhood, which is located at Yamanochi-machi.
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What's around Shimaya

Yudanaka Onsen, Nagano, Shimotakai-gun, Chubu, Japan, 381-0401
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Location


Shimaya is a ryokan in a good neighborhood, which is located at Yamanochi-machi.

About Shimaya

Shimaya is a ryokan with great comfort and excellent service according to most ryokan's guests.

Shimaya is a wise choice for travelers visiting Yamanochi-machi.

All facilities in Shimaya

Others Shimaya
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Front desk

Transportation

  • Access to train station
  • Area shuttle

General

  • Smoking area
  • Parking

Public Facilities

  • Others
  • Safety deposit box

Things to Do

  • Karaoke

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Shimaya

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately JPY 1600 for adults and JPY 1600 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the public bathing facility
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

The front desk is open daily from 7 AM - 9:00 PM. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 21:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 15:00 - 21:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shimaya
12
Another facilities in Shimaya
Laundry service, Luggage storage, Front desk, Access to train station, Area shuttle

Frequently asked question in Shimaya

What are available facilities at Shimaya?
There are top facilites at Shimaya such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Shimaya?
The standard check-in time at Shimaya is starting from 15:00 - 21:00 while the latest check-out time is at Before 10:00
Does Shimaya provide breakfast?
Yes, Shimaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shimaya?
Shimaya is a 2.5-star hotel.
How many rooms are available at Shimaya?
Shimaya has 12 rooms in total.
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More Reviews from Other Guests in Shimaya

Overall Ratings & Reviews Shimaya

Traveloka (3)
Other sources (206)
9.0
Exceptional
From 206 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

9.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Shimaya

Number of reviews per page
20
40
Top reviews
Alexander
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Ichiro, the innkeeper, was very kind and even drove us to the snow money reserve and back free of charge. Nice to experience a traditional Japanese ryokan. Highly recommended.
Cheng
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Super friendly host that drives you to the snow monkey park for free and back. Wifi was not working for the entirety of the 3rd floor during my stay.
steven
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The manager (owner?) and his wife were incredibly welcoming and pleasant. They take great pride in their hotel and it shows in every aspect of our stay.
Sharon
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This hotel is 6-8 minutes walk from train station at gentle uphill. With a few days notice, you can arrange shuttle pick up. We did not. We stayed two nights in room 402. Room is large and clean with safe and fridge. It has a sitting area and small balcony. Traditional Japanese style room. Note hotel is very old and dated but after initial surprise, we grew to really like it. No elevator. Onsite onsen is very nice. They even have a small private one. Shuttle will drop you at monkey park entrance. We saw lots of monkeys and had at great dinner at Gion restaurant by the train station. In the summer the town is very quiet. Note you cannot visit most of the onsens in Shibu unless you’re staying right in the Shibu town and this hotel is a short walk away in neighboring town. For us the hotel’s onsen was just fine. Simple, affordable breakfast was offered. Would stay again
Read More
greg
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Superb host offered great advice and dropped us off at the entrance to snow monkeys. Room was great traditional room. Ideal location if going to snow monkeys easy walk from the train station
Miller
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This was a charming little spot. The host and staff really went above and beyond to make me feel at home. He took me and some other guests to a local festival that I never would have otherwise known about, and wound up being one of the highlights of the trip. If you want an authentic connection to what’s going on in Yudanaka, this place is for you. The hotel is super interesting, with a very nice Onsen. You also get access to some local Onsen that would otherwise be inaccessible to tourists. As someone who lived in Japan for several years, has travelled extensively in the country, and speaks the language, let me just reiterate other comments here: this is a really unique and cool place.
Read More
Kristina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We highly recommended a stay at Shimaya Ryokan for anyone visiting Yudanaka. The location, cleanliness & attention to detail were outstanding and host/owner Mr Yamuto (apologies if name is spelt incorrectly) went above and beyond to ensure we were comfortable and that all our needs were met… even driving us to Snow Monkey Park and providing us with maps for the next leg of our trip. A very positive and memorable experience.
Read More
Miriam
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We loved staying at Shimaya. The family run ryokan is clean and has only a few rooms. This meant that it was easy to book the private hotel onsen as a family and, later, my daughter and I had the larger women's hotel onsen to ourselves. The family was very helpful and kind, even driving our family to Snow Monkey Park, offering to drive us back, and suggesting a walking route back for exploring Shibu Onsen. They also provided various sized boots that allowed me, my husband, and our 10 year old daughter to have sturdy boots for the walk along the snowy and muddy path up to Snow Monkey Park. Our room was a perfect size for our family of three, including an enclosed balcony with a nice view of the mountains. It was also located a short walk from the train. While the ryokan only offered breakfast (which was great), there were many restaurants in Shibu Onsen and Yudanaka within walking distance. We had a wonderful time and will definitely return if we are able.
Read More
John
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

.
Kathleen
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

charming - excellent service from hosts. as others have mentioned, they gave us a ride up to the monkey park, & to train station upon our departure, for which we were so grateful after a week’s trekking. as vegetarians, we were also super happy with the breakfast offerings. such sweet people, would stay again
Ryan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The staff were amazingly friendly and helpful. Absolutely made our stay feel like we were guests in their own home. The building is older and a bit worn but this adds to the experience of staying at a traditional guest house. It feels like it has a very rich history of welcoming guests. The house was spotless and immaculately kept. Our hosts generously offered to drive us to the monkey park gate nearby The monkey park experience was like no other! An absolute highlight of our family’s trip to Japan.
Read More
Andrew
icon-with Friends
with Friends
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Wonderful ryokan operated by a friendly couple - they went above and beyond to make our stay enjoyable by letting us borrow boots for the snow and driving us up to the Snow Monkey park.
Verified traveler
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Adorable, family owned place with big (for Japan) traditional rooms. The owners are extremely friendly and even drove us to the monkey park. The onsen is clean and very nice.
Brandon
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

We were treated extremely well by everyone at Shimaya. They went above and beyond to ensure that our travel plans worked out. Amazing customer service from very kind people!
Molly
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The property and surrounding areas were beautiful covered in snow during our Winter visit. The hotel provided boots so we could easily get around in the snow. The man who was at the front desk during our stay was knowledgeable of the area and kind. We had two rooms and both were clean and comfortable throughout our stay.
Jason
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

It was a decent comfy plac. large bedroom. Friendly helpful staff. The owner even gives people rides to Snow Monkey Park and to the train station! My only disappointment was the picture from their listing showed a large beautiful outdoor onsen with a view, and come to find out that Onsen is not on the property -- it's located ten minutes drive away and closed for winter. That picture was the main reason I picked this hotel, and wanted to show my partner, so we didn't get that nice luxury experience. Oh well. It was decent besides that, and the town is cute and has many onsen!
Read More
Holly
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

We stayed 1 night at Shimaya with my family in a Japanese style room. The hotel picked us up from the train station and also gave us a ride to the Snow Monkey Park the next day. The room was comfortable, but old and the washroom had a terrible smell. I could not find the toilet until I asked a fellow guest who said it was out on the balcony. We also had trouble finding the private onsen and couldn’t find anyone who spoke English, so gave up on that. The breakfast was just ok with boiled eggs, toast and cereal. Overall it was a bit disappointing as I was looking forward to the onsen. But it was good for a simple night stay in Yudanaka.
Read More
Gregory
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Mr. Yamoto was great as was his wife. If you are looking for a place to sleep for the night on your way to the snow monkeys, this traditional hotel is great. They will take you to the monkeys and provide you with galoshes for the hike. The property is dated though, with some features in disrepair. The town is absolutely dead mid week with basically no dining options so bring food or be prepared to eat what you can find at the local minimart. The restaurants that are open are booked up by guided tours.
Read More
Jordan
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Very quiet and relaxing Ryokan in Yamanouchi Onsen Town. I think I was the only person staying here at the time. I had the Onsen all to myself for the night I was there and I wish I had booked one extra night because the Onsen was very relaxing. The staff/owners are super sweet and wonderful people. They even offered me a ride up to the snow monkey park entrance when I arrived. The rooms have an excellent view of the mountains. Hot water and tea cups are waiting in your room when you arrive. The thermos' last a long time because I still had hot water in the morning for a tea on the balcony to watch the sunrise. Breakfast is basic continental. The fruits were super delicious and the bread for toast was fresh baked. The mattress was comfy and cozy, I fell asleep within minutes of laying down. Highly recommend staying here for a night or two if you're looking for a quiet and relaxing getaway in a cute mountain town.
Read More
Kyle
icon-Leisure
Leisure
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

My stay at Shimaya was great. The owner and his Son? Were very helpful and warm hearted. My room was very traditional and I loved it! The facility itself is a little run down, but clean and it has everything you need.
Number of reviews per page
20
40

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Others 4 Shimaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Shimaya

Traveloka (3)
Other sources (206)
9.0
Exceptional
From 206 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

9.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shimaya

Number of reviews per page
20
40
Top reviews
Alexander
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Ichiro, the innkeeper, was very kind and even drove us to the snow money reserve and back free of charge. Nice to experience a traditional Japanese ryokan. Highly recommended.
Cheng
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Super friendly host that drives you to the snow monkey park for free and back. Wifi was not working for the entirety of the 3rd floor during my stay.
steven
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The manager (owner?) and his wife were incredibly welcoming and pleasant. They take great pride in their hotel and it shows in every aspect of our stay.
Sharon
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This hotel is 6-8 minutes walk from train station at gentle uphill. With a few days notice, you can arrange shuttle pick up. We did not. We stayed two nights in room 402. Room is large and clean with safe and fridge. It has a sitting area and small balcony. Traditional Japanese style room. Note hotel is very old and dated but after initial surprise, we grew to really like it. No elevator. Onsite onsen is very nice. They even have a small private one. Shuttle will drop you at monkey park entrance. We saw lots of monkeys and had at great dinner at Gion restaurant by the train station. In the summer the town is very quiet. Note you cannot visit most of the onsens in Shibu unless you’re staying right in the Shibu town and this hotel is a short walk away in neighboring town. For us the hotel’s onsen was just fine. Simple, affordable breakfast was offered. Would stay again
Read More
greg
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Superb host offered great advice and dropped us off at the entrance to snow monkeys. Room was great traditional room. Ideal location if going to snow monkeys easy walk from the train station
Miller
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This was a charming little spot. The host and staff really went above and beyond to make me feel at home. He took me and some other guests to a local festival that I never would have otherwise known about, and wound up being one of the highlights of the trip. If you want an authentic connection to what’s going on in Yudanaka, this place is for you. The hotel is super interesting, with a very nice Onsen. You also get access to some local Onsen that would otherwise be inaccessible to tourists. As someone who lived in Japan for several years, has travelled extensively in the country, and speaks the language, let me just reiterate other comments here: this is a really unique and cool place.
Read More
Kristina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We highly recommended a stay at Shimaya Ryokan for anyone visiting Yudanaka. The location, cleanliness & attention to detail were outstanding and host/owner Mr Yamuto (apologies if name is spelt incorrectly) went above and beyond to ensure we were comfortable and that all our needs were met… even driving us to Snow Monkey Park and providing us with maps for the next leg of our trip. A very positive and memorable experience.
Read More
Miriam
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We loved staying at Shimaya. The family run ryokan is clean and has only a few rooms. This meant that it was easy to book the private hotel onsen as a family and, later, my daughter and I had the larger women's hotel onsen to ourselves. The family was very helpful and kind, even driving our family to Snow Monkey Park, offering to drive us back, and suggesting a walking route back for exploring Shibu Onsen. They also provided various sized boots that allowed me, my husband, and our 10 year old daughter to have sturdy boots for the walk along the snowy and muddy path up to Snow Monkey Park. Our room was a perfect size for our family of three, including an enclosed balcony with a nice view of the mountains. It was also located a short walk from the train. While the ryokan only offered breakfast (which was great), there were many restaurants in Shibu Onsen and Yudanaka within walking distance. We had a wonderful time and will definitely return if we are able.
Read More
John
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

.
Kathleen
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

charming - excellent service from hosts. as others have mentioned, they gave us a ride up to the monkey park, & to train station upon our departure, for which we were so grateful after a week’s trekking. as vegetarians, we were also super happy with the breakfast offerings. such sweet people, would stay again
Ryan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The staff were amazingly friendly and helpful. Absolutely made our stay feel like we were guests in their own home. The building is older and a bit worn but this adds to the experience of staying at a traditional guest house. It feels like it has a very rich history of welcoming guests. The house was spotless and immaculately kept. Our hosts generously offered to drive us to the monkey park gate nearby The monkey park experience was like no other! An absolute highlight of our family’s trip to Japan.
Read More
Andrew
icon-with Friends
with Friends
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Wonderful ryokan operated by a friendly couple - they went above and beyond to make our stay enjoyable by letting us borrow boots for the snow and driving us up to the Snow Monkey park.
Verified traveler
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Adorable, family owned place with big (for Japan) traditional rooms. The owners are extremely friendly and even drove us to the monkey park. The onsen is clean and very nice.
Brandon
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

We were treated extremely well by everyone at Shimaya. They went above and beyond to ensure that our travel plans worked out. Amazing customer service from very kind people!
Molly
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The property and surrounding areas were beautiful covered in snow during our Winter visit. The hotel provided boots so we could easily get around in the snow. The man who was at the front desk during our stay was knowledgeable of the area and kind. We had two rooms and both were clean and comfortable throughout our stay.
Jason
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

It was a decent comfy plac. large bedroom. Friendly helpful staff. The owner even gives people rides to Snow Monkey Park and to the train station! My only disappointment was the picture from their listing showed a large beautiful outdoor onsen with a view, and come to find out that Onsen is not on the property -- it's located ten minutes drive away and closed for winter. That picture was the main reason I picked this hotel, and wanted to show my partner, so we didn't get that nice luxury experience. Oh well. It was decent besides that, and the town is cute and has many onsen!
Read More
Holly
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

We stayed 1 night at Shimaya with my family in a Japanese style room. The hotel picked us up from the train station and also gave us a ride to the Snow Monkey Park the next day. The room was comfortable, but old and the washroom had a terrible smell. I could not find the toilet until I asked a fellow guest who said it was out on the balcony. We also had trouble finding the private onsen and couldn’t find anyone who spoke English, so gave up on that. The breakfast was just ok with boiled eggs, toast and cereal. Overall it was a bit disappointing as I was looking forward to the onsen. But it was good for a simple night stay in Yudanaka.
Read More
Gregory
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Mr. Yamoto was great as was his wife. If you are looking for a place to sleep for the night on your way to the snow monkeys, this traditional hotel is great. They will take you to the monkeys and provide you with galoshes for the hike. The property is dated though, with some features in disrepair. The town is absolutely dead mid week with basically no dining options so bring food or be prepared to eat what you can find at the local minimart. The restaurants that are open are booked up by guided tours.
Read More
Jordan
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Very quiet and relaxing Ryokan in Yamanouchi Onsen Town. I think I was the only person staying here at the time. I had the Onsen all to myself for the night I was there and I wish I had booked one extra night because the Onsen was very relaxing. The staff/owners are super sweet and wonderful people. They even offered me a ride up to the snow monkey park entrance when I arrived. The rooms have an excellent view of the mountains. Hot water and tea cups are waiting in your room when you arrive. The thermos' last a long time because I still had hot water in the morning for a tea on the balcony to watch the sunrise. Breakfast is basic continental. The fruits were super delicious and the bread for toast was fresh baked. The mattress was comfy and cozy, I fell asleep within minutes of laying down. Highly recommend staying here for a night or two if you're looking for a quiet and relaxing getaway in a cute mountain town.
Read More
Kyle
icon-Leisure
Leisure
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

My stay at Shimaya was great. The owner and his Son? Were very helpful and warm hearted. My room was very traditional and I loved it! The facility itself is a little run down, but clean and it has everything you need.
Number of reviews per page
20
40