Suiun

Ryokans
9.6
/10
Exceptional
89 reviews

What Guests Say About Their Stay

Daryn
10.0
/ 10
If you need to get away from it all and just unwind in an onsen then this is your place. Be mindful that no kids under 13 are allowed.
Peter
10.0
/ 10
A beautiful ryokan with exceptional service. Our family group of six (four adult children) stayed three nights half board in two Japanese Western Style Quad rooms, very large accommodation by Japanese standards with two x two-bed separate sleeping areas in each plus a living area. Food was delicious, particularly at dinner, with cheap reasonable wine and good beers. Meals are served in private areas commensurate with your group size. Our group of six had a brilliant private room. The lounge area downstairs is open bar with ramen served each night at 10pm. Staff were always polite and attentive, we had a wonderful waitress one night called Mochizuki who was a delight. You are a fairly steep uphill 5 -7 minute walk from Gora station (which we happily did many times) or you can take the cable car from Gora station for one stop and you are outside the front door. Could not recommend Suiun more highly (this is our third ryokan over the years). ps: if vegan is your thing, best to stay close to the inner city suburbs of Melbourne or L.A. This is rural, traditional Japan and not for you.
Amela
10.0
/ 10
Simply amazing experience - kind and friendly staff; delicious snacks/drinks; to-dream-of kind of breakfast; and hot spring baths (in-room, private, AND shared/sauna); selection of yukata; amenities just 5 out of 5. Did not feel like leaving and a huge thank you to the staff - made us feel very welcome and the entire experience completely surpassed my expectations.
In the Area
See Map
1300-61 Gora, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0408

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Suiun is located in area / city Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Suiun

1300-61 Gora, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0408
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Discover More About Suiun

Location


Suiun is located in area / city Hakone-machi.

About Suiun

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Suiun is a ryokan with great comfort and excellent service according to most ryokan's guests.

Enjoy luxurious treats and incomparable experience by staying at Suiun.

All facilities in Suiun

Others Suiun
Others

Things to Do

  • Spa
  • Garden
  • Sauna

Public Facilities

  • Others
  • Safety deposit box
  • Elevator

General

  • Parking
  • Smoking area

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Kaiseki meal

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Suiun

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Disposable personal items are available in the lobby.

Hotel only accepts guests with minimum age of 15

Check-in/Check-out Time

Check-in:
14:00 - 18:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 18:00 - to 11:00
Available rooms at Suiun
4
Another facilities in Suiun
Spa, Garden, Sauna, Others, Safety deposit box

Frequently asked question in Suiun

What are available facilities at Suiun?
There are top facilites at Suiun such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Suiun?
The standard check-in time at Suiun is starting from 14:00 - 18:00 while the latest check-out time is at Before 11:00
What is the star rating of Suiun?
Suiun is a 4.0-star hotel.
How many rooms are available at Suiun?
Suiun has 4 rooms in total.
Does Suiun provide parking?
Yes, Suiun provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Suiun

9.6
Exceptional
From 89 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Suiun

Number of reviews per page
20
40
Top reviews
Jessi
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Amazing! Great food, and spoke English.
Daryn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

If you need to get away from it all and just unwind in an onsen then this is your place. Be mindful that no kids under 13 are allowed.
ana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful rooms and private and public baths
Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

A beautiful ryokan with exceptional service. Our family group of six (four adult children) stayed three nights half board in two Japanese Western Style Quad rooms, very large accommodation by Japanese standards with two x two-bed separate sleeping areas in each plus a living area. Food was delicious, particularly at dinner, with cheap reasonable wine and good beers. Meals are served in private areas commensurate with your group size. Our group of six had a brilliant private room. The lounge area downstairs is open bar with ramen served each night at 10pm. Staff were always polite and attentive, we had a wonderful waitress one night called Mochizuki who was a delight. You are a fairly steep uphill 5 -7 minute walk from Gora station (which we happily did many times) or you can take the cable car from Gora station for one stop and you are outside the front door. Could not recommend Suiun more highly (this is our third ryokan over the years). ps: if vegan is your thing, best to stay close to the inner city suburbs of Melbourne or L.A. This is rural, traditional Japan and not for you.
Read More
Verified traveler
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The hotel was amazing, the onsen and the rooms were fantastic. The service was excellent. I would advise people NOT to get the food, it was not flavorful, it was weird and many courses. There are really good food options in Gora, so enjoy the hotel and eat out in the town instead.
Amela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Simply amazing experience - kind and friendly staff; delicious snacks/drinks; to-dream-of kind of breakfast; and hot spring baths (in-room, private, AND shared/sauna); selection of yukata; amenities just 5 out of 5. Did not feel like leaving and a huge thank you to the staff - made us feel very welcome and the entire experience completely surpassed my expectations.
Read More
Yuchen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

great japanese style hotel with friendly staff
Debbie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Excellent service! Amazing staff. Wonderful accommodations! So many great things offered here for free and such a lovely relaxing environment.
Mei Fan, Hongbing
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It’s a very special experience, the hotel’s location is perfect and it’s like a private setting. It’s very worthwhile.
Gerald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We loved this ryokan experience. Our room was spacious and beautifully designed. Staff were friendly and welcoming. Our room had its own onsen with hot spring water. We were given yukatas to wear throughout the hotel. Meals were excellent with personal service and kaiseki dinners. All in all, a great Japanese experience.
Kai Kei
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Excellent staffs and services, all areas are cleaned well, free flow of drinks and snacks, pillow choices, great dinner and breakfast.
Thuy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Beautiful property Breakfast and dinner amazing. Private onsen bath in the room is perfect and relaxing . Highly recommended.
Verified traveler
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Absolutely fabulous stay at Suiun - would highly recommend to anyone wishing to visit the Hakone region. The room was beautiful, the Kaiseki dinner was delicious and beautifully presented. The onsen was a great way to relax annd unwind after a busy few days travelling across Japan.
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I enjoyed my time at Suiun. Some of the staff speak English, which was helpful. I will book a room here if I visit Hakone again.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Loved the friendly people! So kind
Michael
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Extremely friendly & helpful. Lots of free drinks and snacks!
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

We absolutely loved our stay. We only stayed one night during our two weeks in Japan, but it was by far our best stay. Our room was perfect with a great view, the in-room onsen was so relaxing, as were the private onsens outside. The staff was also so kind and helpful. We’ll definitely be recommending them to friends and family!
Read More
Heather
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The Onsen had both private and public baths, as well as an open air bath attached to your room. We also enjoyed a massage that was very relaxing. The food was very good as well.
Mutsa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Loved our stay! Helpful and friendly staff. The property also has amazing amenities
Lakshmi
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Staff from Manager to all levels were a bit clueless to take care of customers with different needs such as vegetarian food. We went without dinner. Staff couldn’t arrange a taxi for us. We paid 4* price but the experience we got felt like a youth hostel. Morning coffee was from a vending machine, no unman being any where to service. All in all will not recommend this place.
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Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Suiun

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 89 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Suiun

Number of reviews per page
20
40
Top reviews
Jessi
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Amazing! Great food, and spoke English.
Daryn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

If you need to get away from it all and just unwind in an onsen then this is your place. Be mindful that no kids under 13 are allowed.
ana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful rooms and private and public baths
Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

A beautiful ryokan with exceptional service. Our family group of six (four adult children) stayed three nights half board in two Japanese Western Style Quad rooms, very large accommodation by Japanese standards with two x two-bed separate sleeping areas in each plus a living area. Food was delicious, particularly at dinner, with cheap reasonable wine and good beers. Meals are served in private areas commensurate with your group size. Our group of six had a brilliant private room. The lounge area downstairs is open bar with ramen served each night at 10pm. Staff were always polite and attentive, we had a wonderful waitress one night called Mochizuki who was a delight. You are a fairly steep uphill 5 -7 minute walk from Gora station (which we happily did many times) or you can take the cable car from Gora station for one stop and you are outside the front door. Could not recommend Suiun more highly (this is our third ryokan over the years). ps: if vegan is your thing, best to stay close to the inner city suburbs of Melbourne or L.A. This is rural, traditional Japan and not for you.
Read More
Verified traveler
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The hotel was amazing, the onsen and the rooms were fantastic. The service was excellent. I would advise people NOT to get the food, it was not flavorful, it was weird and many courses. There are really good food options in Gora, so enjoy the hotel and eat out in the town instead.
Amela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Simply amazing experience - kind and friendly staff; delicious snacks/drinks; to-dream-of kind of breakfast; and hot spring baths (in-room, private, AND shared/sauna); selection of yukata; amenities just 5 out of 5. Did not feel like leaving and a huge thank you to the staff - made us feel very welcome and the entire experience completely surpassed my expectations.
Read More
Yuchen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

great japanese style hotel with friendly staff
Debbie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Excellent service! Amazing staff. Wonderful accommodations! So many great things offered here for free and such a lovely relaxing environment.
Mei Fan, Hongbing
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It’s a very special experience, the hotel’s location is perfect and it’s like a private setting. It’s very worthwhile.
Gerald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We loved this ryokan experience. Our room was spacious and beautifully designed. Staff were friendly and welcoming. Our room had its own onsen with hot spring water. We were given yukatas to wear throughout the hotel. Meals were excellent with personal service and kaiseki dinners. All in all, a great Japanese experience.
Kai Kei
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Excellent staffs and services, all areas are cleaned well, free flow of drinks and snacks, pillow choices, great dinner and breakfast.
Thuy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Beautiful property Breakfast and dinner amazing. Private onsen bath in the room is perfect and relaxing . Highly recommended.
Verified traveler
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Absolutely fabulous stay at Suiun - would highly recommend to anyone wishing to visit the Hakone region. The room was beautiful, the Kaiseki dinner was delicious and beautifully presented. The onsen was a great way to relax annd unwind after a busy few days travelling across Japan.
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I enjoyed my time at Suiun. Some of the staff speak English, which was helpful. I will book a room here if I visit Hakone again.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Loved the friendly people! So kind
Michael
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Extremely friendly & helpful. Lots of free drinks and snacks!
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

We absolutely loved our stay. We only stayed one night during our two weeks in Japan, but it was by far our best stay. Our room was perfect with a great view, the in-room onsen was so relaxing, as were the private onsens outside. The staff was also so kind and helpful. We’ll definitely be recommending them to friends and family!
Read More
Heather
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The Onsen had both private and public baths, as well as an open air bath attached to your room. We also enjoyed a massage that was very relaxing. The food was very good as well.
Mutsa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Loved our stay! Helpful and friendly staff. The property also has amazing amenities
Lakshmi
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Staff from Manager to all levels were a bit clueless to take care of customers with different needs such as vegetarian food. We went without dinner. Staff couldn’t arrange a taxi for us. We paid 4* price but the experience we got felt like a youth hostel. Morning coffee was from a vending machine, no unman being any where to service. All in all will not recommend this place.
Read More
Number of reviews per page
20
40