箱根强罗温泉雪月花别邸翠云

食物及設施對得起價錢

整體相當的好，免費索取的東西也都不馬虎，一泊二食的餐點也很美味，建議可住兩晚以上，更能放鬆享受，下次必定會再訪

Very good

Overall very good

酒店位於強羅, 如果由強羅站到酒店, 需要走一條很長的斜坡。到check out之後才知道原來可以聯絡酒店安排強羅站接送的。如果乘登山纜車, 應該在公園下站下車步行去酒店會比較舒服, 不用走那長長的斜坡。進入酒店時會被要求脫去鞋子, 鞋子會待check out時才可穿回, 酒店內全程只可以穿襪子(酒店有提供)。酒店的職員大部分英語水平一般, 不是每個職員可以跟客人用英語對答。不過服務一流, 也很有禮貌。酒店地庫有24小時供應免費啤酒,汽水,咖啡跟零食, 晚上十時至十時半期間還有免費拉麵(味道一般)。房間有私人風呂, 很舒適... 一泊兩食晚餐是懷石料理, 早餐可選洋食或和食。很精緻, 份量足夠。另外酒店除了有男湯女湯大浴場外, 還有3個免費貸切風呂, 只要沒人使用就可以去用, 不過由於入面沒有沐浴設備, 要先沐浴才去可以使用。

整體感覺非常良好，值得推介！服務十分滿意，所有職員都十分有禮貌。房間很大及房內有私人溫泉風呂。亦可同時走到戶外三個獨立的私人風呂。 由於是次入住2晚，一泊二食的食物內容，兩天也不一樣。感覺到酒店是專登安排給我們的，可以嘗試不同美食。食物質素很好。夜晚還有拉麵提供。 性價比很高，值得推介！

I must visit this hotel again next time.

Amazing! Great food, and spoke English.

値段以上の価値のある旅館だと思う。宿泊客の事をよく考えてくれている。設備もサービスも申し分なかった。またいきたい。

チェックインからチェックアウトまで、ゆったりと過ごすことが出来ました。 飲み物やちょっとしたお菓子などが無料でもらえたりと、欲しいけど買うほどでは無い、というような、痒いところに手が届くサービスが多々あり、快適に過ごせました。 部屋付き露天風呂なども良かったです。

とても素敵な宿でした。

Ce ryokan est vraiment authentique. Nous avions pris 2 chambres avec onsen privatif. Cadre paisible, proche des fumerolles, du lac ashi et du musée plein air. Bien prendre le funiculaire depuis la gare car il n'y a plus qu'à descendre 250m avec les valises. Pris un peu élevé. Pour moi, il manquait juste un micro-ondes dans la chambre

If you need to get away from it all and just unwind in an onsen then this is your place. Be mindful that no kids under 13 are allowed.

スタッフも若い方が多く、特に大きな問題はありません。 しかし、チェックイン時や食事の際の説明が少し足りないことがあるような気がしました。 例)・食事のベルの存在

Beautiful rooms and private and public baths

A beautiful ryokan with exceptional service. Our family group of six (four adult children) stayed three nights half board in two Japanese Western Style Quad rooms, very large accommodation by Japanese standards with two x two-bed separate sleeping areas in each plus a living area. Food was delicious, particularly at dinner, with cheap reasonable wine and good beers. Meals are served in private areas commensurate with your group size. Our group of six had a brilliant private room. The lounge area downstairs is open bar with ramen served each night at 10pm. Staff were always polite and attentive, we had a wonderful waitress one night called Mochizuki who was a delight. You are a fairly steep uphill 5 -7 minute walk from Gora station (which we happily did many times) or you can take the cable car from Gora station for one stop and you are outside the front door. Could not recommend Suiun more highly (this is our third ryokan over the years). ps: if vegan is your thing, best to stay close to the inner city suburbs of Melbourne or L.A. This is rural, traditional Japan and not for you.

The hotel was amazing, the onsen and the rooms were fantastic. The service was excellent. I would advise people NOT to get the food, it was not flavorful, it was weird and many courses. There are really good food options in Gora, so enjoy the hotel and eat out in the town instead.

Simply amazing experience - kind and friendly staff; delicious snacks/drinks; to-dream-of kind of breakfast; and hot spring baths (in-room, private, AND shared/sauna); selection of yukata; amenities just 5 out of 5. Did not feel like leaving and a huge thank you to the staff - made us feel very welcome and the entire experience completely surpassed my expectations.

great japanese style hotel with friendly staff

無料ドリンクなど、サービスが良かった。