SuperHotel Saitama Kawagoe

Clean room. Good staff. However, only 1 elevator so takes time to access and there is no non emergency stairs as an alternative.

Room is super small. Have to check out at 10am and the carparking is limited. Have to park like 200m away.

Ok

Nice people and location. Very dark room and bathroom was a bit smelly but clean

The onsen was a good feature.

Has onsen(hot spring) on second floor of hotel. Excellent breakfast. Close to tourist attractions of kawagoe

The staff is very accommodating. Area around the hotel is clean and organized.

Clean,convenient area Car park is slightly narrow but it is ok.

It was a nice stay

Convenient location. No frills. Very small rooms

Good place to crash for a night

Good breakfast for a short stay. Arrived at 6pm and took the last parking spot so try to check in early as shops close early as well.

The rooms were small. Very small. You can’t move around in there. Good thing we only stayed for 1 night. We stayed there to check out the old town. Waste of time. It’s basically about 2 blocks of stores and food was really bad. We tried the dango from 2 vendors and the ones at 7-11 are much better. Stay way from this area. We wasted a day here.

Absolutely amazing hotel. Front desk knew enough english to explain everything and included an English brochure to explain the hotel. The onsen was very nice and easy to access from the hotel. Breakfast was absolutely delicious. Overall amazing experience for the value and would highly recommend going there. 10/10 I would come again

The hotel is clean and well managed. The location looks a little odd at first but it is actually between the 2 main rail stations, and there are restaurants and even a shopping mall nearby. I always enjoy staying at SuperHotel and this one didn't disappoint.

The hotel has a fresh, clean but cool vibe with its eco-friendly theme. The evening male receptionist was nice and efficient. The room had everything I needed to have a comfortable stay, the multi-plug adapter was a big help. A dip in the relaxing onsen was a great way to end a fun day exploring the little Edo town. Breakfast was superb! The staff observed all safety protocols to ensure that guests are protected. Over-all, I had a wonderful time. I will choose this hotel when I come back.

Excelente lugar con locación conveniente cerca de 2 estaciones de tren y mucho comercio alrededor . El personal muy amable y la comida muy sabrosa .Volvería.

Reasonably priced, conveniently located, included complimentary onsen and breakfast! Would definitely stay here again.

室内着が、匂いがしました。消臭剤を使用したら、気になりませんでしたが、これがあって星一つ減らしました。

スタッフの方が大変親切丁寧で感動しました！