Tabist THE GREEN OTARU

Check in was smooth and quick. Only downside was our hotel room’s toilet had a really awful smell which don’t go away. Also as our room located at the opposite second building and the access needs to pass by the restaurant which have strong cooking smell. So if you have plan to stay this hotel, remember to request at the main building or just simply just choose other hotel.

Was good location and clean, helpful service

The good -The onsen and sauna are great. Clean and excellent condition. The free coffee / espresso is quality. 2-3 short blocks to otaru station. The bed itself is reasonably comfortable. The large table in the common area of the lobby is appreciated. The bad - this is a run down hostel - even the main building is hostel style. We kind of thought the annex was a hostel andain building more of a hotel. But if you are expecting a hotel, it's not. Rooms are tiny. Carpet and walls in hallway and elevator are dirty. Window frame in room is chipped / worn. Cabinet appears from '70s. Bathroom is a pod and is cruise ship tiny. It just does not feel comfortable here. Breakfast is in the annex building across the street. We checked it out but 1800 yen for runny eggs, ham, and white buns w 3-4 Asian options - we took a pass and found the quality and selection at 7-11 was quite a bit better. All in all, the coffee and the onsen get 2 points each. And the bed gets a point. 5/10 feels too generous. If you can kind of turn a blind eye to some of the negatives I mentioned above and focus on the positive, you will likely enjoy the onsen and the coffee. If you are going to ski, you won't be able to beat the powder snow in Hokkaido.

Covering pretty much what I need. Staffs are nice. Locations good. Public bath is very good. The only thing is need education/guide how to use facility properly for people from over seas. Very nice bath facility but one day was very dirty water, and I was not able to use a large bath tub, so as other a few Japanese people same time in the bath.

So I believe this is just because I booked last minute but I cannot believe I paid 39,000¥ for a hostel not hotel! I must say the Douro was a good touch yet there was not locks on the rooms just a curtain & no standing room writhing the room just a bed & desk with a safe for valuables, if I paid 10,000¥ for this I wouldn’t be complaining yet when I almost paid quadruple that. This is a joke

Three blocks from the train station. Nothing to be upset about here for the price.

I believe prison cells are larger. Claustrophobic bathroom, couldn't be any tinier. Paper thin walls. Super loud cleaning staff. Overcooked, lukewarm fish for breakfast. No friendliness of staff, just a machine. This is not a 3 star hotel, at all.

Tabist the Green was great in terms of location. Other than that, the property was old and worn; the sentó was across the street (so not easily accessible); check in was confusing (the self check in screen indicated we would get two keys, but we only received one); the bathroom was tiny, even by Japanese standards, and they entire property smelled old and smoky.

5 stars

The room is very small especially the bath room, hard to move around. The wall is thin, can hear next room talking louder. But the location is really good. Walkable distance to otaru station, Otaru canal. Front staff is nice too. Help us to make a phone call to my next hotel in Niseko.

When I booked and paid, car parking and breakfast was included. But when I checked in, car parking and breakfast was not given and asked for extra charges. They are making fool

There is good customer service, but overall, the stay was average. There are multiple buildings for different rooms and it wasn't clear to many of the guests which building was theirs or how to even enter the hotel. The hotel was alright, but there was nothing outstanding about it. There is a soup curry restaurant on the first floor of one of the hotel buildings, but no free breakfast/dinner. The bathrooms are really small and the pillows are really lumpy. The fridge wasn't on and you had to turn it on yourself. There was no sign that even said you had to turn it on.

Good value for money. Very close to train station.

Very good location abt 5min walk from Otaru Station, near to Otaru Canal, bus to Tenguyama and Sakaimachi, basically near to everything.Breakfast is good and value for money, staff is courteous and helpful.

Good location but quite old, lobby smell smoke cigarettes.

The room was excellent and free coffee & tea in the lobby was a big plus.

budgeting hotel and good service accordingly. Near by the canal and markets arroung makes more convinient stay in the property

Just a old hotel but valuable for money. Go there without expectation is earlier for your acceptance.

Close to the train station. The price that we paid during the winter snow festival season is quite cheap. However, there is a little unpleasant smell in the toilet, and the hotel has changed name to “The Green” - so it can be misleading to find the “Smile Hotel”

It is near to the otaru canal and otaru harbour. You may also walk to the music box musuem. It took only 20 minutes. For me, it is very convenient.