Toyoko Inn Odawara Station

I recently stayed at the hotel, while several aspects of the experience were satisfactory, I feel it's important to address a significant issue that affected my stay: the misleading claim of "free parking available." Prior to booking, one of the key reasons I chose this hotel was the advertised free parking. Upon arrival, I found that although the hotel had its own parking lot with visible empty spaces, guests were not allowed to park there. Instead, I was directed to use an external paid parking facility. This external parking came with a "discount," but it was still not free, as advertised. Furthermore, the parking ticket only allowed a **single exit**, which is highly inconvenient for guests who may need to use their vehicle more than once during their stay. This felt deceptive and left a negative impression. If the hotel does not offer actual free parking to guests, it should not advertise it as such. A more honest description would help travelers make informed decisions and avoid unnecessary frustration. I hope the hotel updates its policies or at least clarifies its parking terms to reflect reality. Transparency is key to trust.

This is a smoking hotel. Our room and the hallway had a very strong cigarette smell. When we asked to move the front desk told us all rooms were smoking. Also the beds were extremely hard.

Unfortunately booked a smoking room by mistake and unable to change. Room had a strong smell of smoke. Good breakfast and rooms comfortable

Looks like we can never get parking on site- that’s the only negative

Good spread of breakfast. A to go container is a great idea and bonus. Bed is just right, not too firm and not to soft.

Food was not tasty, but employees were well trained.

今回、3箇所同じ条件で東横INNホテルに泊まりましたが、どこも駅から近くて清潔。 ただ小田原が一番狭かったです。 でも朝食に小田原おでんやかまぼこがあるなど特色があり、美味しかったです。

Great budget hotel right beside the train station. Rooms are small but clean and nice.

All was perfect

I want to stay again

Stuff is very nice and helpful. I had issue with my booking. The staff was able to resolve it for me. Free breakfast is really good. Our family enjoyed staying at the hotel. The only reason I didn’t give a 5 start is the beds are pretty hard. If you are someone who likes harder bed, you will enjoy the hotel more.

The hotel is at a nice location in Odawara. Close to the Odawara station and restaurants. Staff is super friendly and helpful. They work hard to help your stay be an enjoyable visit.

Nice and clean rooms with firm beds. Excellent breakfast included. Had a good stay with family before heading into Hakone the next morning.

아늑했고, 아침메뉴가 너무 맛있었어요. 아주 친절하셨고, 기차역에서도 가깝고. 조용했습니다. 너무 만족스러운 2박3일이었습니다.

The hotel was OK, but it was the least gracious and had the least appealing breakfast of all of the hotel stays we did in April-May 2025 in Japan (a total of 6 hotels in various cities). I would describe it as adequate, clean and safe, with its major advantage being its proximity to both the train station and Odawara Castle.

The room was well kept and clean. Very close to the train station and the breakfast was excellent!

Great value comfortable hotel

Friendly and helpful staff. Awesome breakfast, home cooking style. Excellent for simple, budget travel. 5 minutes to Odawara castle complex. 5 minutes to train station and bus stops. 5 minutes to many restaurants. Happy to have stayed here.

Great location, super yummy breakfast, amazing staff, clean rooms.

The staff were helpful & friendly. The room was small yet met our needs. The hotel is closer to the Takebashi station than it is to the Kudanshita station, which is useful information for travelers. Breakfast is basic but good for getting out early.