Toyoko Inn Odawara Station

I recently stayed at the hotel, while several aspects of the experience were satisfactory, I feel it's important to address a significant issue that affected my stay: the misleading claim of "free parking available." Prior to booking, one of the key reasons I chose this hotel was the advertised free parking. Upon arrival, I found that although the hotel had its own parking lot with visible empty spaces, guests were not allowed to park there. Instead, I was directed to use an external paid parking facility. This external parking came with a "discount," but it was still not free, as advertised. Furthermore, the parking ticket only allowed a **single exit**, which is highly inconvenient for guests who may need to use their vehicle more than once during their stay. This felt deceptive and left a negative impression. If the hotel does not offer actual free parking to guests, it should not advertise it as such. A more honest description would help travelers make informed decisions and avoid unnecessary frustration. I hope the hotel updates its policies or at least clarifies its parking terms to reflect reality. Transparency is key to trust.

ホテルのお部屋も綺麗で良かったです。喫煙の部屋にしてしまったので、かなりタバコ臭さが残っていました。禁煙のお部屋もあったのでしょうか？空気清浄器があるともっと良かったです。でも、朝食付きでこのお値段はコスパが良いと思います。

いきなり決めた小田原旅行でしたが、お部屋も清潔感があり、周辺もレストランやスーパー銭湯まであり大満足です。 小田原城へも徒歩ですぐ行ける距離です。

This is a smoking hotel. Our room and the hallway had a very strong cigarette smell. When we asked to move the front desk told us all rooms were smoking. Also the beds were extremely hard.

Unfortunately booked a smoking room by mistake and unable to change. Room had a strong smell of smoke. Good breakfast and rooms comfortable

良かったです。

スタッフはとても親切でした。特に駐車場の誘導の方は特に素晴らしく。 朝食も想定以上の内容。 貸し出しの爪切りがないのが残念でした。

2年連続で盆休みで宿泊　室内はシンプルで清掃もしっかり出来ており快適に過ごせました チェックイン、チェックアウトは自分で機械操作になりますが簡単に出来ます ホテル内の駐車場は数が少ないので　近くの駐車場に停める形になりますがサービス券を発行してくれます 。今回一日目は近くの駐車場でしたが　フロントの方が駐車場の空き状況を調べて下さり　2日目はホテル内の駐車場を予約とってくださり(¥1000かかります)帰りが楽でした。 朝食を取るスペースが少し狭いかなという位で　後は快適に過ごせました エレベーターで上がる際　部屋のカードキーをかざす所があるので　それをやらないと運良く人が降りて来ないと延々と待ってしまうのでお忘れなく

隣の部屋などの音が聞こえないので、とても良い

とても清潔な部屋で快適でした！ また利用したいと思います。

快適でした

スタッフの方の対応がとてもよかったです。

朝食良かったです

Looks like we can never get parking on site- that’s the only negative

Good spread of breakfast. A to go container is a great idea and bonus. Bed is just right, not too firm and not to soft.

楽しめました。

Comfortable room, near station but breakfast is not tasty

スタッフさんの丁寧な対応が良かった

住みやすい

Food was not tasty, but employees were well trained.