Shah Palace Hotel

Hotels
8.8
/10
Very Good
60 reviews

What Guests Say About Their Stay

Nicholas

10.0
/ 10
I did not avail the breakfast as breakfast did not start until 8am (until 10am) and I wished to dine at 6am.

Laura

10.0
/ 10
Very friendly staff and an excellent breakfast. The location is perfect, right near cafes and restaurants and shops. Air con could be a little stronger during the hot summer months, but overall a very pleasant stay

Paul

10.0
/ 10
Nice place to stay. The staff was friendly and helpful. The hotel is a little old but has a classic feel with huge rooms - very nice.
In the Area
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110 Koenkozova Street, Zhambyl District, Almaty Oblysy, Kazakhstan, 720033

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Shah Palace Hotel is a good choice when you are visiting Zhambyl District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shah Palace Hotel

110 Koenkozova Street, Zhambyl District, Almaty Oblysy, Kazakhstan, 720033
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Discover More About Shah Palace Hotel

Location


Staying at Shah Palace Hotel is a good choice when you are visiting Zhambyl District.

About Shah Palace Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Shah Palace Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shah Palace Hotel exclusively for you.

Shah Palace Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Shah Palace Hotel is the right place to stay.

All facilities in Shah Palace Hotel

Others Shah Palace Hotel
Others

Hotel Services

  • Express check-in
  • Tours
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Laundry service
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

General

  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Bar
  • Breakfast

Business Facilities

  • Meeting rooms
  • Business center

Things to Do

  • Sauna

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Shah Palace Hotel

Important Note
  • Airport shuttle fee: USD 15.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shah Palace Hotel
31
Number of floors in Shah Palace Hotel
5
Another facilities in Shah Palace Hotel
Express check-in, Tours, Luggage storage, Express check-out, 24-hour Receptionist

Frequently asked question in Shah Palace Hotel

What are available facilities at Shah Palace Hotel?
There are top facilites at Shah Palace Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Shah Palace Hotel?
The standard check-in time at Shah Palace Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Shah Palace Hotel provide breakfast?
Yes, Shah Palace Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shah Palace Hotel?
Shah Palace Hotel is a 3.0-star hotel.
How many floors does Shah Palace Hotel have?
Shah Palace Hotel has 5 floors.
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More Reviews from Other Guests in Shah Palace Hotel

8.8
Very Good
From 60 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Shah Palace Hotel

Number of reviews per page
20
40
Top reviews
Nicholas
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The location of the hotel was excellent (coffee bars/ restaurants/ squares nearby) - and the hotel was reasonable (friendly staff) - the breakfast was a little sub par. However, the room was only half cleaned each day. One day they made the bed but forgot to clean the bathroom, and the other days, they cleaned the bathroom but did not make the bed. The housekeepers need to be trained, I believe
Read More
Nicholas
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I did not avail the breakfast as breakfast did not start until 8am (until 10am) and I wished to dine at 6am.
Laura
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Very friendly staff and an excellent breakfast. The location is perfect, right near cafes and restaurants and shops. Air con could be a little stronger during the hot summer months, but overall a very pleasant stay
Paul
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Nice place to stay. The staff was friendly and helpful. The hotel is a little old but has a classic feel with huge rooms - very nice.
Abdulbosit
icon-Business
Business
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I booked the room but when I got there they say no room available. I showed my expedia booking confirmation. They said they had system problem. They said if cancel it I will get my refund. It has been 10 days and NO REFUND. I have back n forth emails with expedia team. They also tried but could not get any refund from the hotel management. Please dont book with this hotel. They are liars and never refund your money. If you dont trust me I have also the email screenshots with expedia. Yes, I contacted the hotel but no reply. HORRIBLE.
Read More
Paula
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Room was good. We didn’t explore much
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

I love the quiet location, but only about a five-minute walk from lots of restaurants and bars. Staff was very friendly and helpful.
Hakan
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Very central, walkable to all attractions.
Al Christopher
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Nice hotel. Good location to center of town. Older but clean rooms. Good breakfast.
Verified traveler
2.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Unfortunately not a good stay. The hotel is divided inti 2 parts family hotel and Turkiye hotel. The whole hotel had a smell of curry and was not clean. Was kept up all night die to a bamging sound. When i called the reception answered by Mr Sun i was advised yes they are aware about the noise as its an issue with the water pump. Unfortunately nothing was done about it. The bed sheets were stained and also the bathroom was full of mould. Thisbreally affected my breathing. Dont be fooled by the low price.
Read More
stephen
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great hotel located near the centre. 5 - 10 mins walk to bars and restaurants. Helpful staff and friendly English spoken
Francois
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

I really enjoyed my stay!!! Very comfortable room. Nicely located near everything
Maryam
6.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Clean hotel. Good location. Basic amenities. Kind staff.
Alexandre
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The 2 ladies at the front desk were very kind and helpful. Thank you
Tolkyn
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

It’s good for its price, the staff was very friendly and welcoming. The hotel itself is not a luxury but it’s very comfy and has all of the accommodations including the kettle with the tea, blow dryer, toothbrush with a toothpaste, flippers, and of course anything that is supposed to be included.
Fokhrul
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Very friendly staff
Shawn
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Great place, wonderful breakfast hall & food. Somewhat walkable to some sights.
Claire
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Friendly staff who spoke good English and very large and comfortable room. Shower was a bit broken and there weren't enough pulg sockets. But it was well equipped otherwise with a fridge, kettle and the air con and WiFi worked well. We also got two complimentary bottles of water and they provided toothbrushes (if you needed them) and robes.
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Jude
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Good place to stay while in Bishkek. Clean room and bathroom with AC and wifi. Breakfast was also really good. Front reception was very professional.
Shahjahan
icon-Leisure
Leisure
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Clean hotel and nice breakfast and good staff
Number of reviews per page
20
40

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Others 4 Shah Palace Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 60 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shah Palace Hotel

Number of reviews per page
20
40
Top reviews
Nicholas
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The location of the hotel was excellent (coffee bars/ restaurants/ squares nearby) - and the hotel was reasonable (friendly staff) - the breakfast was a little sub par. However, the room was only half cleaned each day. One day they made the bed but forgot to clean the bathroom, and the other days, they cleaned the bathroom but did not make the bed. The housekeepers need to be trained, I believe
Read More
Nicholas
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I did not avail the breakfast as breakfast did not start until 8am (until 10am) and I wished to dine at 6am.
Laura
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Very friendly staff and an excellent breakfast. The location is perfect, right near cafes and restaurants and shops. Air con could be a little stronger during the hot summer months, but overall a very pleasant stay
Paul
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Nice place to stay. The staff was friendly and helpful. The hotel is a little old but has a classic feel with huge rooms - very nice.
Abdulbosit
icon-Business
Business
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I booked the room but when I got there they say no room available. I showed my expedia booking confirmation. They said they had system problem. They said if cancel it I will get my refund. It has been 10 days and NO REFUND. I have back n forth emails with expedia team. They also tried but could not get any refund from the hotel management. Please dont book with this hotel. They are liars and never refund your money. If you dont trust me I have also the email screenshots with expedia. Yes, I contacted the hotel but no reply. HORRIBLE.
Read More
Paula
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Room was good. We didn’t explore much
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

I love the quiet location, but only about a five-minute walk from lots of restaurants and bars. Staff was very friendly and helpful.
Hakan
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Very central, walkable to all attractions.
Al Christopher
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Nice hotel. Good location to center of town. Older but clean rooms. Good breakfast.
Verified traveler
2.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Unfortunately not a good stay. The hotel is divided inti 2 parts family hotel and Turkiye hotel. The whole hotel had a smell of curry and was not clean. Was kept up all night die to a bamging sound. When i called the reception answered by Mr Sun i was advised yes they are aware about the noise as its an issue with the water pump. Unfortunately nothing was done about it. The bed sheets were stained and also the bathroom was full of mould. Thisbreally affected my breathing. Dont be fooled by the low price.
Read More
stephen
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great hotel located near the centre. 5 - 10 mins walk to bars and restaurants. Helpful staff and friendly English spoken
Francois
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

I really enjoyed my stay!!! Very comfortable room. Nicely located near everything
Maryam
6.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Clean hotel. Good location. Basic amenities. Kind staff.
Alexandre
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The 2 ladies at the front desk were very kind and helpful. Thank you
Tolkyn
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

It’s good for its price, the staff was very friendly and welcoming. The hotel itself is not a luxury but it’s very comfy and has all of the accommodations including the kettle with the tea, blow dryer, toothbrush with a toothpaste, flippers, and of course anything that is supposed to be included.
Fokhrul
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Very friendly staff
Shawn
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Great place, wonderful breakfast hall & food. Somewhat walkable to some sights.
Claire
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Friendly staff who spoke good English and very large and comfortable room. Shower was a bit broken and there weren't enough pulg sockets. But it was well equipped otherwise with a fridge, kettle and the air con and WiFi worked well. We also got two complimentary bottles of water and they provided toothbrushes (if you needed them) and robes.
Read More
Jude
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Good place to stay while in Bishkek. Clean room and bathroom with AC and wifi. Breakfast was also really good. Front reception was very professional.
Shahjahan
icon-Leisure
Leisure
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Clean hotel and nice breakfast and good staff
Number of reviews per page
20
40