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The Ritz-Carlton, Almaty
Hotels
9.6
/10
Exceptional
74 reviews
What Guests Say About Their Stay
Kevin
10.0
/ 10
If you’re searching for a hotel to stay in Almaty but you’re put off by the room rates at the Ritz-Carlton, my advice is get a temporary second job to increase your budget because this hotel, their staff and the facilities are worth every penny of the cost.
The staff are second to none in their attention to detail, their anticipation of your requirements and going the extra mile to make your stay not just good but verging on the magical!
The management deserve an accolade for achieving such a high standard of service from every member of staff in all departments of this hotel.
Bravissimo!
Saied Sokhail
10.0
/ 10
A very comfortable stay I had, the view and amenities in the hotel were great. Stuff was just incredible. Price was a bit higher.
Jeremy
10.0
/ 10
It was an excellent experience. From the services to the food and the views.
In the Area
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Esentai Tower, 77/7 Al Farabi Avenue, Almaty Qalasy, Kazakhstan, 050040
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in The Ritz-Carlton, Almaty
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What's around The Ritz-Carlton, Almaty
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Esentai Tower, 77/7 Al Farabi Avenue, Almaty Qalasy, Kazakhstan, 050040
Discover More About The Ritz-Carlton, Almaty
Location
The Ritz-Carlton, Almaty is located in area / city Almaty.
About The Ritz-Carlton, Almaty
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Ritz-Carlton, Almaty exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at The Ritz-Carlton, Almaty.
All facilities in The Ritz-Carlton, Almaty
Others
Things to Do
- Romantic proposal packages
- Indoor pool
- Garden
- Shops
- Library
- Turkish bath
- Spa
- Sauna
- Steam room
- Pool sun loungers
Hotel Services
- Tours
- Multilingual staff
- Laundry service
- Newspaper in lobby
- Wedding service
- Luggage storage
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Conference center
- Business center
- Conference room
- Meeting rooms
- Conference rooms
- Computer station
General
- Parking
- Banquet
- Ballroom
- Terrace
- Swimming pool
Food and Drinks
- Bar
- Breakfast
- Snack bar
Transportation
- Access to train station (surcharge)
- Limo or town car service
- Valet parking (surcharge)
Connectivity
- LAN Internet
- Free WiFi
Sports and Recreations
- Ski storage
- Fitness center
Accessibilty
- Accessible parking
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in The Ritz-Carlton, Almaty
Important Note
- Fee for full breakfast: approximately KZT 25500 per person
- Valet parking fee: KZT 5000 per stay
- Pet fee: KZT 50400 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: KZT 15000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a smoke detector and a security system
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Ritz-Carlton, Almaty | 145 |
Number of floors in The Ritz-Carlton, Almaty | 38 |
Another facilities in The Ritz-Carlton, Almaty | Romantic proposal packages, Indoor pool, Garden, Shops, Library |
Frequently asked question in The Ritz-Carlton, Almaty
What are available facilities at The Ritz-Carlton, Almaty?
There are top facilites at The Ritz-Carlton, Almaty such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton, Almaty?
The standard check-in time at The Ritz-Carlton, Almaty is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Ritz-Carlton, Almaty provide breakfast?
Yes, The Ritz-Carlton, Almaty provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Ritz-Carlton, Almaty
Other sources (74)
9.6
Exceptional
From 74 reviews
Cleanliness
9.4
Room Comfort
9.6
Location
10.0
Service and Facilites
9.6
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Traveler Reviews The Ritz-Carlton, Almaty
Number of reviews per page
20
40
Top reviews
Mark
Leisure with Partner
8.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Very nice hotel with excellent staff!
The rooms are nice but starting to show their age. Breakfast buffet is great but the restaurants could be better ( for the $ ).
Yevgeniy
8.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Quiet
Kevin
Business and Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
If you’re searching for a hotel to stay in Almaty but you’re put off by the room rates at the Ritz-Carlton, my advice is get a temporary second job to increase your budget because this hotel, their staff and the facilities are worth every penny of the cost.
The staff are second to none in their attention to detail, their anticipation of your requirements and going the extra mile to make your stay not just good but verging on the magical!
The management deserve an accolade for achieving such a high standard of service from every member of staff in all departments of this hotel.
Bravissimo!
Read More
Maxim
Leisure
10.0
/10
Reviewed 153 week(s) ago
Expedia Group verified review
Simply the best option there.
Saied Sokhail
Business
10.0
/10
Reviewed 171 week(s) ago
Hotels.com verified review
A very comfortable stay I had, the view and amenities in the hotel were great. Stuff was just incredible. Price was a bit higher.
Nurbek
Business
8.0
/10
Reviewed 281 week(s) ago
Expedia Group verified review
Nice hotel. Most rooms are with an incredible view.
Breakfast was varied.
Hyung Geun
6.0
/10
Reviewed 289 week(s) ago
Hotels.com verified review
inconvenient location away from the city, chose as looked close"er" to Shymbulak but not much difference at the end of the day.
Concierge gave us wrong information on several occasions, room cleaning needed reminding.
Verified traveler
8.0
/10
Reviewed 290 week(s) ago
Hotels.com verified review
The hotel is beautiful with a useful car park. Do remember to make sure that you go all the way up to the 30th floor to find the reception. Breakfast is on the 30th floor and then the rooms are situated below that. There are beautiful views of the mountains from all windows. Reception is stunning with plenty of seating.
Jeremy
Business
10.0
/10
Reviewed 303 week(s) ago
Expedia Group verified review
It was an excellent experience. From the services to the food and the views.
Verified traveler
Business with Partner
6.0
/10
Reviewed 314 week(s) ago
Expedia Group verified review
We were definitely disappointed about this property.
There is NO 5 stars hotel, especially The Ritz-Carlton!
Healy
10.0
/10
Reviewed 318 week(s) ago
Hotels.com verified review
Amazing!! Will be back!
Felix
10.0
/10
Reviewed 322 week(s) ago
Hotels.com verified review
Great Hotel. Awesome location and service.
Verified traveler
Friends and Family with Partner
10.0
/10
Reviewed 325 week(s) ago
Expedia Group verified review
Comfort, view, location and staff!! Cannot fault anything - absolutely loved our time at the Ritz!
Verified traveler
Business with Partner
10.0
/10
Reviewed 329 week(s) ago
Expedia Group verified review
Great service, impecable room. I will cao.e back again
Jessica
10.0
/10
Reviewed 329 week(s) ago
Hotels.com verified review
The hotel was really nice. Not very central but it had a great mall next door with shops, a small supermarket and some restaurants.
Nicoleta
10.0
/10
Reviewed 332 week(s) ago
Hotels.com verified review
great location for business, loved the gym and the pool
John
8.0
/10
Reviewed 332 week(s) ago
Hotels.com verified review
Staff were very good and efficient, with very fast response time. Good location. Food was average even though prices were high and I expected more from a Ritz Carlton on the good front. Disappointed that there was not a pillow menu since the pillows were too soft. Hot tub was not hot and this would have been nice after a day skiing. Sauna and steam were good. Nice lobby atmosphere but restaurants lacked atmosphere, variety, people and prices were expensive for what you got.
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Larissa
10.0
/10
Reviewed 346 week(s) ago
Hotels.com verified review
Great beautiful hotel, attention to detail, very nice spa area. Just one recommendation is to increase the variety of food for breakfast including adding fresh juices.
Verified traveler
10.0
/10
Reviewed 353 week(s) ago
Expedia Group verified review
Expensive but best service, best hotel in the city.
Didem
8.0
/10
Reviewed 357 week(s) ago
Expedia Group verified review
Very lovely staff who try hard but have poor English skills overall. Beautiful hotel but access to rooms via elevator switch is time consuming. Final note, classic RC air freshener scent is a bit heavy.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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