The Ritz-Carlton, Almaty

Hotels
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9.6
Exceptional
85 reviews

What Guests Say About Their Stay

Owen

10.0
/ 10
Great experience and amazing hospitality by the staff. Made my wife and me feel very welcome.

Kevin

10.0
/ 10
If you’re searching for a hotel to stay in Almaty but you’re put off by the room rates at the Ritz-Carlton, my advice is get a temporary second job to increase your budget because this hotel, their staff and the facilities are worth every penny of the cost. The staff are second to none in their attention to detail, their anticipation of your requirements and going the extra mile to make your stay not just good but verging on the magical! The management deserve an accolade for achieving such a high standard of service from every member of staff in all departments of this hotel. Bravissimo!

Saied Sokhail

10.0
/ 10
A very comfortable stay I had, the view and amenities in the hotel were great. Stuff was just incredible. Price was a bit higher.
In the Area
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Esentai Tower, 77/7 Al Farabi Avenue, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, 050040

Main Facilities

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Express check-out
Multilingual staff
Money changer
The Ritz-Carlton, Almaty is a 5-star hotels that has been welcoming guests since 2013. The Ritz-Carlton, Almaty is part of Ritz-Carlton under Marriott. There are 145 rooms spread across 38 floors.
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What's around The Ritz-Carlton, Almaty

Esentai Tower, 77/7 Al Farabi Avenue, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, 050040
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Lobby The Ritz-Carlton, Almaty
Lobby 2 The Ritz-Carlton, Almaty

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Discover Luxury at The Ritz-Carlton, Almaty

Welcome to The Ritz-Carlton, Almaty, a beacon of sophisticated luxury nestled in the vibrant heart of Almaty Qalasy, Kazakhstan. This exquisite hotel offers an unparalleled experience for discerning travelers seeking comfort, elegance, and impeccable service. Whether you're visiting for business or leisure, The Ritz-Carlton, Almaty promises a memorable stay, blending world-class amenities with breathtaking views and a prime location. Room rates at The Ritz-Carlton, Almaty start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Ritz-Carlton, Almaty Location

The Ritz-Carlton, Almaty is strategically situated in the prestigious Esentai district, a dynamic and modern area of Almaty Qalasy. Located at Esentai Tower, 77/7 Al Farabi Avenue, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, 050040, the hotel offers convenient access to the city's premier business, shopping, and entertainment hubs. It is approximately a 30-minute drive from the city center, providing a serene escape while remaining connected to the urban pulse. The hotel's elevated position offers stunning panoramic views of the surrounding Tian Shan Mountains, creating a picturesque backdrop for your stay. The atmosphere here is one of refined tranquility, perfect for those seeking a luxurious retreat away from the everyday hustle.

The Ritz-Carlton, Almaty Facilities & Services

Facilities for guests at The Ritz-Carlton, Almaty are designed to cater to every need, ensuring a seamless and indulgent experience.
  • Luxurious indoor swimming pool with panoramic city views.
  • A state-of-the-art fitness center equipped with the latest exercise machines, open 24 hours.
  • The Ritz-Carlton Spa, offering a sanctuary of relaxation with a range of rejuvenating treatments, open from 9:00 AM to 10:00 PM.
  • Dedicated concierge services to assist with reservations, tours, and any special requests.
  • Complimentary Wi-Fi access throughout the hotel.
  • Business center facilities for corporate travelers.
  • Valet parking and self-parking options are available, with fees applicable.
  • A sophisticated lounge offering refreshments and a quiet space to unwind.

The Ritz-Carlton, Almaty Room Types

The Ritz-Carlton, Almaty presents a diverse selection of elegantly appointed accommodations, ensuring a perfect fit for every guest's preferences. The room types of The Ritz-Carlton, Almaty include:
  • Deluxe King/Twin Room: Offering spacious interiors with either a king-sized bed or two twin beds. Available with city views or mountain views. Non-smoking rooms are standard. Bathtub available in most rooms.
  • Executive Suite: A larger, more opulent option featuring a separate living area, ideal for extended stays or those desiring extra space. City or mountain views. Non-smoking. Bathtub included.
  • Club Suite: These suites provide access to the exclusive Club Lounge, offering enhanced services and amenities. Non-smoking. Bathtub included.
  • Presidential Suite: The pinnacle of luxury, offering expansive living spaces, premium furnishings, and unparalleled views. Non-smoking. Bathtub included.
The hotel does not currently offer pet-friendly rooms.

The Ritz-Carlton, Almaty Dining & Restaurants

Indulge your palate with the exceptional culinary offerings at The Ritz-Carlton, Almaty. The hotel boasts several dining venues, each providing a unique gastronomic journey.
  • Sky Bar: Located on the top floor, this chic bar offers breathtaking panoramic views of the city and mountains, alongside expertly crafted cocktails and light snacks. Open from 5:00 PM to 2:00 AM. Estimated price per person: 15,000 KZT.
  • LT Bar & Grill: A sophisticated restaurant offering a modern European menu with a focus on grilled specialties and fresh, seasonal ingredients. Open for breakfast, lunch, and dinner. Breakfast: 7:00 AM - 10:30 AM. Lunch: 12:00 PM - 3:00 PM. Dinner: 6:00 PM - 11:00 PM. Estimated price per person: 20,000 KZT.
  • Afternoon Tea Lounge: Experience the timeless tradition of afternoon tea in an elegant setting, featuring a selection of fine teas, pastries, and sandwiches. Open from 2:00 PM to 5:00 PM. Estimated price per person: 10,000 KZT.

The Ritz-Carlton, Almaty Nearby Attractions and Activities

The Ritz-Carlton, Almaty serves as an ideal base for exploring the captivating attractions of Almaty and its surroundings.
  • Kok Tobe Hill: A popular entertainment center offering panoramic city views, a Ferris wheel, and various attractions. Easily accessible via cable car or road.
  • Central State Museum of Kazakhstan: Immerse yourself in the rich history and culture of Kazakhstan through extensive exhibits.
  • Panfilov Park: A beautiful urban park, home to the Ascension Cathedral and the Museum of Musical Instruments.
  • Medeu Skating Rink: The world's highest-altitude ice skating rink, offering stunning mountain scenery and recreational activities.
  • Big Almaty Lake: A natural alpine lake renowned for its turquoise waters and breathtaking mountain vistas, a popular spot for nature lovers.
If you are looking for other activities around The Ritz-Carlton, Almaty, check out the best deals on Traveloka: Recommended activities in Almaty Qalasy!

How to Get to The Ritz-Carlton, Almaty from the Airport

Navigating your journey to The Ritz-Carlton, Almaty is straightforward, with several convenient options available. The airport transfer service of The Ritz-Carlton, Almaty can be arranged for a seamless arrival.
  • Hotel Private Airport Transfer: The most convenient option, offering a direct and comfortable transfer from Almaty International Airport (ALA) directly to the hotel. Prices start from approximately 25,000 KZT. You can pre-book this service through the hotel.
  • Taxi: Metered taxis are readily available at the airport. Ensure the meter is used or agree on a fare beforehand. The journey to the hotel typically takes 30-45 minutes, depending on traffic. Estimated cost: 5,000 - 8,000 KZT.
  • Ride-hailing Service: Popular ride-hailing applications operate in Almaty and can be a cost-effective option. Pick-up points are usually designated outside the arrivals hall. Estimated cost: 4,000 - 7,000 KZT.
For pre-arranged and reliable transportation, consider booking airport transfer services.

Summary of Why You Should Choose to Stay at The Ritz-Carlton, Almaty

The Ritz-Carlton, Almaty stands out as a premier choice for an unforgettable stay in Kazakhstan, offering a perfect blend of luxury, comfort, and convenience.
  • Unrivaled Luxury: Experience world-class service and elegant accommodations that define the Ritz-Carlton standard.
  • Prime Location: Situated in the vibrant Esentai district with stunning mountain views and easy access to city attractions.
  • Exceptional Dining: Savor exquisite culinary creations at the hotel's sophisticated restaurants and bars.
  • Comprehensive Facilities: Enjoy a range of amenities including a spa, fitness center, and swimming pool designed for relaxation and rejuvenation.
  • Breathtaking Views: Wake up to spectacular vistas of the Tian Shan Mountains from your room or the hotel's public spaces.
Discover exceptional Room availability at The Ritz-Carlton, Almaty and make your reservation today. Booking The Ritz-Carlton, Almaty is simple and rewarding when you choose Traveloka. Book budget hotels in Almaty Qalasy and experience the best of Kazakhstan. Easily book domestic and international flights at low prices for your journey.

All facilities in The Ritz-Carlton, Almaty

Fitness Center The Ritz-Carlton, Almaty
Fitness Center
Functional Hall The Ritz-Carlton, Almaty
Functional Hall
Lobby The Ritz-Carlton, Almaty
Lobby
Others The Ritz-Carlton, Almaty
Others
Restaurant The Ritz-Carlton, Almaty
Restaurant

Guest Services

  • Multilingual staff
  • Newspaper in lobby
  • Currency exchange
  • Express check-in
  • Express check-out
  • 24-hour front desk

Public Facilities

  • Room service
  • Safety deposit box
  • Coffee shop

Transportation

  • Car hire
  • Valet parking

Accommodation Policy & General Information in The Ritz-Carlton, Almaty

IMPORTANT_NOTICE

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Minimum Age Policy

18
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to
Available rooms at The Ritz-Carlton, Almaty
125
Number of floors in The Ritz-Carlton, Almaty
10
Another facilities in The Ritz-Carlton, Almaty
Multilingual staff, Newspaper in lobby, Currency exchange, Express check-in, Express check-out

Frequently asked question in The Ritz-Carlton, Almaty

What is normal check-in & check-out time at The Ritz-Carlton, Almaty?
The standard check-in time at The Ritz-Carlton, Almaty is starting from From 15:00 while the latest check-out time is at
What is the star rating of The Ritz-Carlton, Almaty?
The Ritz-Carlton, Almaty is a 0.0-star hotel.
How many floors does The Ritz-Carlton, Almaty have?
The Ritz-Carlton, Almaty has 10 floors.
How many rooms are available at The Ritz-Carlton, Almaty?
The Ritz-Carlton, Almaty has 125 rooms in total.
What do past guests say about The Ritz-Carlton, Almaty?
The Ritz-Carlton, Almaty is well-known for its Location, Room Comfort, Cleanliness, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in The Ritz-Carlton, Almaty

9.6
Exceptional
From 85 reviews
Cleanliness

9.6

Room Comfort

9.8

Location

10.0

Service and Facilites

9.6

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Traveler Reviews The Ritz-Carlton, Almaty

Number of reviews per page
20
40
Top reviews
Owen
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Great experience and amazing hospitality by the staff. Made my wife and me feel very welcome.
juan
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Amazing place, very convenient.
Mark
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Very nice hotel with excellent staff! The rooms are nice but starting to show their age. Breakfast buffet is great but the restaurants could be better ( for the $ ).
Yevgeniy
8.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Quiet
Kevin
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

If you’re searching for a hotel to stay in Almaty but you’re put off by the room rates at the Ritz-Carlton, my advice is get a temporary second job to increase your budget because this hotel, their staff and the facilities are worth every penny of the cost. The staff are second to none in their attention to detail, their anticipation of your requirements and going the extra mile to make your stay not just good but verging on the magical! The management deserve an accolade for achieving such a high standard of service from every member of staff in all departments of this hotel. Bravissimo!
Read More
Maxim
icon-Leisure
Leisure
10.0
/10
Reviewed 220 week(s) ago

Expedia Group verified review

Simply the best option there.
Saied Sokhail
icon-Business
Business
10.0
/10
Reviewed 237 week(s) ago

Hotels.com verified review

A very comfortable stay I had, the view and amenities in the hotel were great. Stuff was just incredible. Price was a bit higher.
Nurbek
icon-Business
Business
8.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

Nice hotel. Most rooms are with an incredible view. Breakfast was varied.
Hyung Geun
icon-with Partner
with Partner
6.0
/10
Reviewed 356 week(s) ago

Hotels.com verified review

inconvenient location away from the city, chose as looked close"er" to Shymbulak but not much difference at the end of the day. Concierge gave us wrong information on several occasions, room cleaning needed reminding.
Verified traveler
icon-
8.0
/10
Reviewed 357 week(s) ago

Hotels.com verified review

The hotel is beautiful with a useful car park. Do remember to make sure that you go all the way up to the 30th floor to find the reception. Breakfast is on the 30th floor and then the rooms are situated below that. There are beautiful views of the mountains from all windows. Reception is stunning with plenty of seating.
Jeremy
icon-Business
Business
10.0
/10
Reviewed 370 week(s) ago

Expedia Group verified review

It was an excellent experience. From the services to the food and the views.
Verified traveler
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

We were definitely disappointed about this property. There is NO 5 stars hotel, especially The Ritz-Carlton!
Healy
10.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

Amazing!! Will be back!
Felix
10.0
/10
Reviewed 389 week(s) ago

Hotels.com verified review

Great Hotel. Awesome location and service.
Verified traveler
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 392 week(s) ago

Expedia Group verified review

Comfort, view, location and staff!! Cannot fault anything - absolutely loved our time at the Ritz!
Verified traveler
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 395 week(s) ago

Expedia Group verified review

Great service, impecable room. I will cao.e back again
Jessica
10.0
/10
Reviewed 396 week(s) ago

Hotels.com verified review

The hotel was really nice. Not very central but it had a great mall next door with shops, a small supermarket and some restaurants.
Nicoleta
10.0
/10
Reviewed 399 week(s) ago

Hotels.com verified review

great location for business, loved the gym and the pool
John
icon-with Partner
with Partner
8.0
/10
Reviewed 399 week(s) ago

Hotels.com verified review

Staff were very good and efficient, with very fast response time. Good location. Food was average even though prices were high and I expected more from a Ritz Carlton on the good front. Disappointed that there was not a pillow menu since the pillows were too soft. Hot tub was not hot and this would have been nice after a day skiing. Sauna and steam were good. Nice lobby atmosphere but restaurants lacked atmosphere, variety, people and prices were expensive for what you got.
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Larissa
icon-with Friends
with Friends
10.0
/10
Reviewed 413 week(s) ago

Hotels.com verified review

Great beautiful hotel, attention to detail, very nice spa area. Just one recommendation is to increase the variety of food for breakfast including adding fresh juices.
Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.