Best Western Nairobi Upper Hill

Hotels
9.2
/10
Exceptional
295 reviews

What Guests Say About Their Stay

Fred

10.0
/ 10
This hotel is a “hidden gem” in Nairobi. We have stayed here a number of times over the years. Very clean. Staff is helpful and kind. Breakfast is always excellent.

Dativa

10.0
/ 10
Staff there are so welcoming and kind! Very accommodating, always helpful. Great area, quiet, good places to work. Would stay again!

Timothy Kisakye

10.0
/ 10
Variety of foods served on breakfast and the stuff at the reception were very friendly and actually allow me to check out with added time I was so pleased by that.
In the Area
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2nd Ngong Avenue, Kilimani, Dagoretti North, Nairobi, Kenya

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Best Western Nairobi Upper Hill is a good choice when you are visiting Kilimani. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Best Western Nairobi Upper Hill

2nd Ngong Avenue, Kilimani, Dagoretti North, Nairobi, Kenya
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General


In Nairobi (Kilimani)

Location


With a stay at Best Western Nairobi Upper Hill in Nairobi (Kilimani), you'll be within a 15-minute drive of Nairobi National Park and United Nations Office at Nairobi. This hotel is 8.8 mi (14.2 km) from Thika Road Mall and 0.6 mi (0.9 km) from Uhuru Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Uhuru Park - 0.9 km / 0.6 mi
Nairobi Hospital - 1 km / 0.6 mi
Kenya Railway Golf Club - 1.2 km / 0.7 mi
Central Park - 1.6 km / 1 mi
Nairobi Railway Museum - 1.7 km / 1 mi
National Assembly Building - 1.8 km / 1.1 mi
Parliament Building - 1.9 km / 1.2 mi
Times Tower - 2 km / 1.2 mi
Nairobi Gallery - 2.1 km / 1.3 mi
Kenyatta Mausoleum - 2.1 km / 1.3 mi
University of Nairobi - 2.2 km / 1.3 mi
Kenyatta International Convention Centre - 2.2 km / 1.4 mi
Royal Nairobi Golf Club - 2.3 km / 1.4 mi
City Square - 2.3 km / 1.4 mi
August 7th Memorial Park - 2.3 km / 1.4 mi

The nearest airports are:
Nairobi (WIL-Wilson) - 5.3 km / 3.3 mi
Jomo Kenyatta Intl. Airport (NBO) - 17.2 km / 10.7 mi

Facilities


Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities


Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Nairobi? This hotel has 624 square feet (58 square meters) of space consisting of conference space and 3 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Grab a bite at one of the hotel's 4 restaurants, or stay in and take advantage of the room service. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 84 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Best Western Nairobi Upper Hill

Bar, Cafe and Lounge Best Western Nairobi Upper Hill
Bar, Cafe and Lounge
Fitness Center Best Western Nairobi Upper Hill
Fitness Center
Functional Hall Best Western Nairobi Upper Hill
Functional Hall
Common Space Best Western Nairobi Upper Hill
Common Space
Lobby Best Western Nairobi Upper Hill
Lobby

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Accessible parking

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast
  • Snack bar

Business Facilities

  • Meeting rooms
  • Conference rooms

Transportation

  • Airport transfer

Things to Do

  • Garden

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Best Western Nairobi Upper Hill

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
12:00 - 18:00
Check-out:
Before 10:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Contactless check-in is available, Essential workers only - NO, Guest will receive an email before arrival 24 hours, Guests will receive an email with special check-in instructions
  • Fee for buffet breakfast: approximately USD 10 to 15 for adults, and USD 8 to 12 for children
  • Airport shuttle fee: USD 25 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 12:00 - 18:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Nairobi Upper Hill
84
Number of floors in Best Western Nairobi Upper Hill
4
Another facilities in Best Western Nairobi Upper Hill
Laundry service, Luggage storage, Express check-out, 24-hour Receptionist, Concierge

Frequently asked question in Best Western Nairobi Upper Hill

What are available facilities at Best Western Nairobi Upper Hill?
There are top facilites at Best Western Nairobi Upper Hill such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Nairobi Upper Hill?
The standard check-in time at Best Western Nairobi Upper Hill is starting from 12:00 - 18:00 while the latest check-out time is at Before 10:00
Does Best Western Nairobi Upper Hill provide breakfast?
Yes, Best Western Nairobi Upper Hill provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Nairobi Upper Hill?
Best Western Nairobi Upper Hill is a 3.5-star hotel.
How many floors does Best Western Nairobi Upper Hill have?
Best Western Nairobi Upper Hill has 4 floors.
See All

More Reviews from Other Guests in Best Western Nairobi Upper Hill

9.2
Exceptional
From 295 reviews
Cleanliness

9.6

Room Comfort

9.0

Location

10.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Nairobi Upper Hill

Number of reviews per page
20
40
Top reviews
Fred
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel is a “hidden gem” in Nairobi. We have stayed here a number of times over the years. Very clean. Staff is helpful and kind. Breakfast is always excellent.
Jonathan
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff, always helpful and courteous.
Kevin
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was very clean and the staff very nice
Dean
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great staff and connection to the Fairview Hotel
Dorothy
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was helpful. Security was good. Nice clean place.
George William
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

was okay, expensive food though
eric d
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was hot as hell and the breakfast wasn’t that great and they charge you if you have a significant other.
Cherylee
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean rooms, staff very helpful
obai
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Yes it was very clean
Dean
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great hotel and staff
Dativa
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff there are so welcoming and kind! Very accommodating, always helpful. Great area, quiet, good places to work. Would stay again!
Timothy Kisakye
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Variety of foods served on breakfast and the stuff at the reception were very friendly and actually allow me to check out with added time I was so pleased by that.
Calvin
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

great hospitality. friendly staff.
Nawal
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was too small and the bathroom flush did not work properly.
Ruchith
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean room and good staff
VARKEY
icon-Business
Business
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room didn't have minimum amenities like A/c, a small refrigerator, an electric iron. Not even a wash cloth provided. I got a room on the third floor, with no elevator. And had to climb the stairs 3 to 4 times a day. I booked the Hoel on Expedia which clearly showed that breakfast was included in the price. When I when for breakfast next morning I was told I have to pay for breakfast. First day and till evening 2nd day there was no hot water in the bath room.Altogether a very bad experience.
Read More
AMISA
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great staff. Very clean and cozy.
ROSEMARY
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

All round Excellent
Robert
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Yes all good
Agudor Kwaku
icon-Business
Business
2.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

I booked on the platform for room and breakfast to get to the hotel to be told, breakfast was not part of my booking. That’s was not pleasing. And had to spend more than I budgeted for. I am highly disappointed.
Number of reviews per page
20
40

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Lobby 4 Best Western Nairobi Upper Hill

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 295 reviews
Cleanliness

9.6

Room Comfort

9.0

Location

10.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Nairobi Upper Hill

Number of reviews per page
20
40
Top reviews
Fred
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel is a “hidden gem” in Nairobi. We have stayed here a number of times over the years. Very clean. Staff is helpful and kind. Breakfast is always excellent.
Jonathan
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff, always helpful and courteous.
Kevin
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was very clean and the staff very nice
Dean
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great staff and connection to the Fairview Hotel
Dorothy
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was helpful. Security was good. Nice clean place.
George William
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

was okay, expensive food though
eric d
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was hot as hell and the breakfast wasn’t that great and they charge you if you have a significant other.
Cherylee
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean rooms, staff very helpful
obai
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Yes it was very clean
Dean
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great hotel and staff
Dativa
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff there are so welcoming and kind! Very accommodating, always helpful. Great area, quiet, good places to work. Would stay again!
Timothy Kisakye
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Variety of foods served on breakfast and the stuff at the reception were very friendly and actually allow me to check out with added time I was so pleased by that.
Calvin
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

great hospitality. friendly staff.
Nawal
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was too small and the bathroom flush did not work properly.
Ruchith
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean room and good staff
VARKEY
icon-Business
Business
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room didn't have minimum amenities like A/c, a small refrigerator, an electric iron. Not even a wash cloth provided. I got a room on the third floor, with no elevator. And had to climb the stairs 3 to 4 times a day. I booked the Hoel on Expedia which clearly showed that breakfast was included in the price. When I when for breakfast next morning I was told I have to pay for breakfast. First day and till evening 2nd day there was no hot water in the bath room.Altogether a very bad experience.
Read More
AMISA
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great staff. Very clean and cozy.
ROSEMARY
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

All round Excellent
Robert
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Yes all good
Agudor Kwaku
icon-Business
Business
2.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

I booked on the platform for room and breakfast to get to the hotel to be told, breakfast was not part of my booking. That’s was not pleasing. And had to spend more than I budgeted for. I am highly disappointed.
Number of reviews per page
20
40