This hotel is a “hidden gem” in Nairobi. We have stayed here a number of times over the years. Very clean. Staff is helpful and kind. Breakfast is always excellent.

Great staff, always helpful and courteous.

Room was very clean and the staff very nice

Great staff and connection to the Fairview Hotel

The staff was helpful. Security was good. Nice clean place.

was okay, expensive food though

Room was hot as hell and the breakfast wasn’t that great and they charge you if you have a significant other.

Clean rooms, staff very helpful

Yes it was very clean

Great hotel and staff

Staff there are so welcoming and kind! Very accommodating, always helpful. Great area, quiet, good places to work. Would stay again!

Variety of foods served on breakfast and the stuff at the reception were very friendly and actually allow me to check out with added time I was so pleased by that.

great hospitality. friendly staff.

The room was too small and the bathroom flush did not work properly.

Clean room and good staff

The room didn't have minimum amenities like A/c, a small refrigerator, an electric iron. Not even a wash cloth provided. I got a room on the third floor, with no elevator. And had to climb the stairs 3 to 4 times a day. I booked the Hoel on Expedia which clearly showed that breakfast was included in the price. When I when for breakfast next morning I was told I have to pay for breakfast. First day and till evening 2nd day there was no hot water in the bath room.Altogether a very bad experience.

Great staff. Very clean and cozy.

All round Excellent

Yes all good

I booked on the platform for room and breakfast to get to the hotel to be told, breakfast was not part of my booking. That’s was not pleasing. And had to spend more than I budgeted for. I am highly disappointed.