Best Western Premier Westlands

Hotels
9.2
/10
Exceptional
197 reviews

What Guests Say About Their Stay

Elaine

10.0
/ 10
Staff were friendly and professional. Mall was nearby for shopping with a variety of different restaurants.

Amos

10.0
/ 10
Great place to stay as always. Amazing staff with great attitude. BF is delicious with variety

Dan

10.0
/ 10
Impeccable service and hospitality, from the top to the bottom. Wonderful staff. The moment I arrived, I was greeted by the security, and they were so kind, friendly and professional. It set the tone for my entire trip to Kenya. This hotel is very well managed. The food at their restaurant is delicious, and the executive chef is very active with the guests inside and outside of the restaurant. 10 out of 10. I will definitely return
In the Area
See Map
Karuna Road, behind Sarit Center, Westlands, Parklands/Highridge, Westlands, Nairobi, Kenya, 00606

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
In Nairobi (Highridge)
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What's around Best Western Premier Westlands

Karuna Road, behind Sarit Center, Westlands, Parklands/Highridge, Westlands, Nairobi, Kenya, 00606
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Lobby Best Western Premier Westlands
Exterior 2 Best Western Premier Westlands

Discover More About Best Western Premier Westlands

General


In Nairobi (Highridge)

Location


With a stay at Best Western Premier Westlands in Nairobi (Highridge), you'll be steps from Sarit Centre and 7 minutes by foot from Westgate Shopping Mall. This spa hotel is 2.6 mi (4.2 km) from Uhuru Park and 3 mi (4.8 km) from Kenyatta International Convention Centre.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Sarit Centre - 0.3 km / 0.2 mi
Westgate Shopping Mall - 0.6 km / 0.4 mi
Oshwal Religious Centre - 1 km / 0.6 mi
UNHCR Kenya - 1.1 km / 0.7 mi
Arboretum - 2.6 km / 1.6 mi
Nairobi National Museum - 2.7 km / 1.7 mi
Diamond Plaza II - 2.7 km / 1.7 mi
University of Nairobi - 2.8 km / 1.8 mi
ABC Place - 3 km / 1.9 mi
Kenya National Theatre - 3.2 km / 2 mi
Chandaria Centre for Performing Arts - 3.2 km / 2 mi
Aga Khan University Nairobi - 3.3 km / 2 mi
Jeevanjee Gardens - 3.6 km / 2.3 mi
The Aga Khan University Hospital - 3.7 km / 2.3 mi
Central Park - 3.7 km / 2.3 mi

The nearest airports are:
Nairobi (WIL-Wilson) - 8.5 km / 5.3 mi
Jomo Kenyatta Intl. Airport (NBO) - 20.3 km / 12.6 mi

Facilities


Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find a health club and a steam room. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities


Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 7 meeting rooms. Free self parking is available onsite.

Dining


Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee. Children aged 6 and younger eat free breakfast.

Rooms


Make yourself at home in one of the 99 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

All facilities in Best Western Premier Westlands

Bar, Cafe and Lounge Best Western Premier Westlands
Bar, Cafe and Lounge
Entertainment Facility Best Western Premier Westlands
Entertainment Facility
Fitness Center Best Western Premier Westlands
Fitness Center
Functional Hall Best Western Premier Westlands
Functional Hall
Lobby Best Western Premier Westlands
Lobby

Things to Do

  • Romantic proposal packages
  • Fitness center
  • Outdoor facilities
  • Spa
  • Health club
  • Steam room

Hotel Services

  • Multilingual staff
  • Express check-in
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Business facilities
  • Business center

General

  • Smoking area
  • Banquet
  • Parking

Food and Drinks

  • Vegetarian meal
  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer

Public Facilities

  • Elevator

Accommodation Policy & General Information in Best Western Premier Westlands

Important Note
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-out is available.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately KES 2600 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 6500.0 per night
  • Spa fee: KES 7000 per person per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western), Contactless check-out is available, Cashless transactions are available, Essential workers only - NO

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Premier Westlands
99
Number of floors in Best Western Premier Westlands
11
Another facilities in Best Western Premier Westlands
Romantic proposal packages, Fitness center, Outdoor facilities, Spa, Health club

Frequently asked question in Best Western Premier Westlands

What are available facilities at Best Western Premier Westlands?
There are top facilites at Best Western Premier Westlands such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Premier Westlands?
The standard check-in time at Best Western Premier Westlands is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Best Western Premier Westlands provide breakfast?
Yes, Best Western Premier Westlands provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Premier Westlands?
Best Western Premier Westlands is a 4.0-star hotel.
How many floors does Best Western Premier Westlands have?
Best Western Premier Westlands has 11 floors.
See All

More Reviews from Other Guests in Best Western Premier Westlands

9.2
Exceptional
From 197 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Premier Westlands

Number of reviews per page
20
40
Top reviews
Elaine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff were friendly and professional. Mall was nearby for shopping with a variety of different restaurants.
ANGEL
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent
Sean
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice comfortable and clean room
Amos
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place to stay as always. Amazing staff with great attitude. BF is delicious with variety
mark
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No USB charger points in room. Majority of TV channels unavailable. No indoor or outdoor pool.
Dan
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Impeccable service and hospitality, from the top to the bottom. Wonderful staff. The moment I arrived, I was greeted by the security, and they were so kind, friendly and professional. It set the tone for my entire trip to Kenya. This hotel is very well managed. The food at their restaurant is delicious, and the executive chef is very active with the guests inside and outside of the restaurant. 10 out of 10. I will definitely return
Read More
Reuben
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean room and facility in general, great variety of offerings for breakfsst, Asiatic restaurant was good too, nice and friendly staff…also liked how walkable the area around the hotel is and proximity to lots of shopping, restaurants, and entertainment
Mark
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very friendly staff
Reuben
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean and spacious room, great breakfast spread at the Craft, the Asiatic rooftop bar and restaurant has a decent food and drinks menu, and a nice view from the 11th floor. All staff I interacted (management, front desk, housekeeping, kitchen, security) were welcoming, helpful and friendly. It is within walking distance of dining, entertainment and shopping options.
Read More
Stacy
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

We had an excellent stay and were genuinely surprised by the décor, ambience, and overall quality of the hotel—especially since my only previous experience with a Best Western (not a premier) in the U.S. felt more like a pay-by-the-hour motel, so I was very apprehensive going in. This property completely changed my perception. The hotel is beautifully designed: modern, stylish, and thoughtfully put together. The rooms are spacious, the pillows incredibly comfortable, and the towels wonderfully soft. Breakfast opens early, which was perfect for our schedule, and the spread was generous and tasty. The staff were fantastic across the board. A special thank-you to Effie at the tourist desk, who helped us book the perfect two-day safari at a great price. She was friendly, knowledgeable, and made the process seamless. We also want to give a shoutout to all the front desk staff and everyone throughout the hotel for their warmth and professionalism. We also really appreciated the hotel’s eco-friendly approach—glass water bottles, refillable toiletries, and minimal plastic use. I also loved that they not only provide soap and shampoo, but also lotion, hair conditioner and cotton buds! It’s clear they’ve made a thoughtful effort toward sustainability. Overall, we had a wonderful stay and would gladly return (well, we actually did).
Read More
Daniel
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Front desk staff was great
Rita
icon-with Friends
with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff are outstanding - they will go out of their way to accommodate any reasonable request. I also appreciate the security measures the property takes to ensure the safety of its guests and staff. Be sure to check out the bar and restaurant on the 11th floor. And say hi to Fidel, bartender extroirdinaire.
Lyle
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff were all extremely friendly and helpful. Hotel was modern and very clean. Breakfast menu was varied and delicious. Rooms were a good size. Colleagues staying at a nearby equivalent value hotel had much smaller rooms. Very easy access (1 block away) to Sarit Center and shopping mall.
Rita
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very friendly and helpful staff. Good food with a lot of variety. Excellent security. Walking distance to shopping. My only suggestions are to do occasional deep cleaning to maintain areas like the shower grout, and that the restaurant bring the food and drinks more quickly. Overall, an excellent place to stay.
Freida
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Loved my stay at this hotel.
Diane
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The hotel is okay for what it is. The rug in our room pretty much needs replacing. The shower sprays directly on the door and it leaks on the floor outside the shower into the sleeping area. Staff was excellent and friendly.
Ricky
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great staff. Great bfast buffet.
alnoor
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Friendly staff!
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The stay was amazing.
Shrimai
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Safe location and excellent service.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Best Western Premier Westlands

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 197 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Premier Westlands

Number of reviews per page
20
40
Top reviews
Elaine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff were friendly and professional. Mall was nearby for shopping with a variety of different restaurants.
ANGEL
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent
Sean
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice comfortable and clean room
Amos
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place to stay as always. Amazing staff with great attitude. BF is delicious with variety
mark
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No USB charger points in room. Majority of TV channels unavailable. No indoor or outdoor pool.
Dan
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Impeccable service and hospitality, from the top to the bottom. Wonderful staff. The moment I arrived, I was greeted by the security, and they were so kind, friendly and professional. It set the tone for my entire trip to Kenya. This hotel is very well managed. The food at their restaurant is delicious, and the executive chef is very active with the guests inside and outside of the restaurant. 10 out of 10. I will definitely return
Read More
Reuben
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean room and facility in general, great variety of offerings for breakfsst, Asiatic restaurant was good too, nice and friendly staff…also liked how walkable the area around the hotel is and proximity to lots of shopping, restaurants, and entertainment
Mark
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very friendly staff
Reuben
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean and spacious room, great breakfast spread at the Craft, the Asiatic rooftop bar and restaurant has a decent food and drinks menu, and a nice view from the 11th floor. All staff I interacted (management, front desk, housekeeping, kitchen, security) were welcoming, helpful and friendly. It is within walking distance of dining, entertainment and shopping options.
Read More
Stacy
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

We had an excellent stay and were genuinely surprised by the décor, ambience, and overall quality of the hotel—especially since my only previous experience with a Best Western (not a premier) in the U.S. felt more like a pay-by-the-hour motel, so I was very apprehensive going in. This property completely changed my perception. The hotel is beautifully designed: modern, stylish, and thoughtfully put together. The rooms are spacious, the pillows incredibly comfortable, and the towels wonderfully soft. Breakfast opens early, which was perfect for our schedule, and the spread was generous and tasty. The staff were fantastic across the board. A special thank-you to Effie at the tourist desk, who helped us book the perfect two-day safari at a great price. She was friendly, knowledgeable, and made the process seamless. We also want to give a shoutout to all the front desk staff and everyone throughout the hotel for their warmth and professionalism. We also really appreciated the hotel’s eco-friendly approach—glass water bottles, refillable toiletries, and minimal plastic use. I also loved that they not only provide soap and shampoo, but also lotion, hair conditioner and cotton buds! It’s clear they’ve made a thoughtful effort toward sustainability. Overall, we had a wonderful stay and would gladly return (well, we actually did).
Read More
Daniel
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Front desk staff was great
Rita
icon-with Friends
with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff are outstanding - they will go out of their way to accommodate any reasonable request. I also appreciate the security measures the property takes to ensure the safety of its guests and staff. Be sure to check out the bar and restaurant on the 11th floor. And say hi to Fidel, bartender extroirdinaire.
Lyle
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff were all extremely friendly and helpful. Hotel was modern and very clean. Breakfast menu was varied and delicious. Rooms were a good size. Colleagues staying at a nearby equivalent value hotel had much smaller rooms. Very easy access (1 block away) to Sarit Center and shopping mall.
Rita
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very friendly and helpful staff. Good food with a lot of variety. Excellent security. Walking distance to shopping. My only suggestions are to do occasional deep cleaning to maintain areas like the shower grout, and that the restaurant bring the food and drinks more quickly. Overall, an excellent place to stay.
Freida
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Loved my stay at this hotel.
Diane
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The hotel is okay for what it is. The rug in our room pretty much needs replacing. The shower sprays directly on the door and it leaks on the floor outside the shower into the sleeping area. Staff was excellent and friendly.
Ricky
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great staff. Great bfast buffet.
alnoor
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Friendly staff!
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The stay was amazing.
Shrimai
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Safe location and excellent service.
Number of reviews per page
20
40