Trademark Hotel

Hotels
8.8
/10
Very Good
268 reviews

What Guests Say About Their Stay

Jose
10.0
/ 10
Our vacation in Africa started at the Trademark hotel. The staff were amazing and welcoming. I loved their smiles. They made us feeling relax and comfortable. Very nice hotel to stay at. I highly recommend it. The location is nice, just a little bit away from downtown Nairobi.
Shirley
10.0
/ 10
We had a wonderful stay. The hotel staff was friendly, welcoming and extremely organized and efficient.
Parin
10.0
/ 10
The hotel provide exceptional services. Right from check in to everyday interactions. Hotel room and bed was very comfortable.
In the Area
See Map
Village Market, Limuru Road, Gigiri, Karura, Westlands, Nairobi, Kenya, 00621

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Trademark Hotel is a good choice when you are visiting Karura. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Trademark Hotel

Village Market, Limuru Road, Gigiri, Karura, Westlands, Nairobi, Kenya, 00621
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Discover More About Trademark Hotel

Location


Staying at Trademark Hotel is a good choice when you are visiting Karura.

About Trademark Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Trademark Hotel exclusively for you.

Trademark Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Trademark Hotel.

All facilities in Trademark Hotel

Others Trademark Hotel
Others

Things to Do

  • Romantic proposal packages
  • Beach umbrella
  • Outdoor pool
  • Spa
  • Garden
  • Shops
  • Discounted Fitness Center
  • Pool cabanas
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

General

  • Parking
  • Smoking area
  • Rooftop terrace
  • Reception hall
  • Terrace

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box

Business Facilities

  • Conference room
  • Meeting rooms
  • Conference rooms
  • Business center

Sports and Recreations

  • Fitness center
  • Game room
  • Billiard
  • Trampolines

Family-friendly Facilities

  • Children club (surcharge)
  • Children games

Food and Drinks

  • Bar
  • Breakfast

Nearby Facilities

  • Hair salon
  • ATM/Banking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Trademark Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately USD 25 for adults and USD 13 for children
  • Airport shuttle fee: USD 60 per vehicle
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property uses solar energy, plus a grey water recycling system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
12:00 - 05:30
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 12:00 - 05:30 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Trademark Hotel
216
Number of floors in Trademark Hotel
10
Another facilities in Trademark Hotel
Romantic proposal packages, Beach umbrella, Outdoor pool, Spa, Garden

Frequently asked question in Trademark Hotel

What are available facilities at Trademark Hotel?
There are top facilites at Trademark Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Trademark Hotel?
The standard check-in time at Trademark Hotel is starting from 12:00 - 05:30 while the latest check-out time is at Before 10:00
Does Trademark Hotel provide breakfast?
Yes, Trademark Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Trademark Hotel?
Trademark Hotel is a 4.0-star hotel.
How many floors does Trademark Hotel have?
Trademark Hotel has 10 floors.
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More Reviews from Other Guests in Trademark Hotel

8.8
Very Good
From 268 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
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Traveler Reviews Trademark Hotel

Number of reviews per page
20
40
Top reviews
A.
icon-Business
Business
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

They switched me to a different hotel (supposedly an upgrade) without informing me. The "upgrade" room was in a sub-basement with no view, and I had to carry my bags up from the sub-basement up the stairs. The restaurants and bar were overpriced and had poor service.
Robert
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A great hotel when att3ndings meetings on the UN compound
Ebony
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Conveniently located inside the village market.
Antonio
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Absolutely fantastic
Manisha
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Na
Rajat
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Comfor
Kyoko
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Family friendly hotel
pamela
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Breakfast buffet was excellent
Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Our vacation in Africa started at the Trademark hotel. The staff were amazing and welcoming. I loved their smiles. They made us feeling relax and comfortable. Very nice hotel to stay at. I highly recommend it. The location is nice, just a little bit away from downtown Nairobi.
Shirley
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We had a wonderful stay. The hotel staff was friendly, welcoming and extremely organized and efficient.
Erika
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very clean room, staff very friendly, great location and safe.
Kelly
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

There was lots of construction noise and conference noise so I requested to be moved to a quieter area. Was pleased when they upgraded me to a suite on the 8th floor that was much more quiet. I was able to relax, work, and get myself ready for a work trip. Breakfast at Harvest is always great, love Pasta Republic and Hero for dinner. Will be back
Read More
Charles
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

All good. Location great and food great.
Vikram
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Comfortable stay, courteous and accomm
Andrew
icon-Business
Business
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Amazing hotel, Amazing staff, would stay again.
Parin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The hotel provide exceptional services. Right from check in to everyday interactions. Hotel room and bed was very comfortable.
Jacqueline
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

We had a wonderful stay at the Trademark Hotel! The access to food, dining, and shopping are unmatched. The staff were lovely and the in-room dining service was great. I loved the spa products featured in each room, and it had one of the best showers I’ve ever had! We opted for a terrace room and it was worth the extra spend. Breakfast on the terrace was lovely ☺️
Read More
Estela Mercedes
icon-Business
Business
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

It is clean and personel are very professional
Ruel
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Location is perfect as Village market has everything you need, and great mall to stroll, enjoy a coffee and refreshments, dine and shop. We found this really handy. The hotel had great service, everyone was very pleasant. We had some issue with the wifi in the room, and we were provided with a dongle quickly. The hairdryer was not working but that was replaced immediately too. All and all great service. Breakfast was great and we even had dinner at the harvest restaurant and it was delicious. Thank you, we really enjoyed our stay
Read More
Kristin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Extremely happy with the hotel and the staff. We were treated so kindly at check-in by Ms. Esther and helped by everyone else with all kinds of questions and needs we have. The location can't be beat. So convenient to stay at the mall, especially if you have children. Just spend the extra money and stay here, you will not regret it.
Read More
Number of reviews per page
20
40

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Others 4 Trademark Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 268 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Trademark Hotel

Number of reviews per page
20
40
Top reviews
A.
icon-Business
Business
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

They switched me to a different hotel (supposedly an upgrade) without informing me. The "upgrade" room was in a sub-basement with no view, and I had to carry my bags up from the sub-basement up the stairs. The restaurants and bar were overpriced and had poor service.
Robert
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A great hotel when att3ndings meetings on the UN compound
Ebony
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Conveniently located inside the village market.
Antonio
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Absolutely fantastic
Manisha
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Na
Rajat
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Comfor
Kyoko
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Family friendly hotel
pamela
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Breakfast buffet was excellent
Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Our vacation in Africa started at the Trademark hotel. The staff were amazing and welcoming. I loved their smiles. They made us feeling relax and comfortable. Very nice hotel to stay at. I highly recommend it. The location is nice, just a little bit away from downtown Nairobi.
Shirley
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We had a wonderful stay. The hotel staff was friendly, welcoming and extremely organized and efficient.
Erika
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very clean room, staff very friendly, great location and safe.
Kelly
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

There was lots of construction noise and conference noise so I requested to be moved to a quieter area. Was pleased when they upgraded me to a suite on the 8th floor that was much more quiet. I was able to relax, work, and get myself ready for a work trip. Breakfast at Harvest is always great, love Pasta Republic and Hero for dinner. Will be back
Read More
Charles
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

All good. Location great and food great.
Vikram
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Comfortable stay, courteous and accomm
Andrew
icon-Business
Business
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Amazing hotel, Amazing staff, would stay again.
Parin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The hotel provide exceptional services. Right from check in to everyday interactions. Hotel room and bed was very comfortable.
Jacqueline
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

We had a wonderful stay at the Trademark Hotel! The access to food, dining, and shopping are unmatched. The staff were lovely and the in-room dining service was great. I loved the spa products featured in each room, and it had one of the best showers I’ve ever had! We opted for a terrace room and it was worth the extra spend. Breakfast on the terrace was lovely ☺️
Read More
Estela Mercedes
icon-Business
Business
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

It is clean and personel are very professional
Ruel
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Location is perfect as Village market has everything you need, and great mall to stroll, enjoy a coffee and refreshments, dine and shop. We found this really handy. The hotel had great service, everyone was very pleasant. We had some issue with the wifi in the room, and we were provided with a dongle quickly. The hairdryer was not working but that was replaced immediately too. All and all great service. Breakfast was great and we even had dinner at the harvest restaurant and it was delicious. Thank you, we really enjoyed our stay
Read More
Kristin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Extremely happy with the hotel and the staff. We were treated so kindly at check-in by Ms. Esther and helped by everyone else with all kinds of questions and needs we have. The location can't be beat. So convenient to stay at the mall, especially if you have children. Just spend the extra money and stay here, you will not regret it.
Read More
Number of reviews per page
20
40