Lao Golden Hotel

Hotels
7.5
/10
Pleasant
115 reviews

What Guests Say About Their Stay

Kanoon J.

9.7
/ 10
Very nice next time I will stay again.
See original

PANTAI K.

9.7
/ 10
Clean accommodation, good reception staff. Rooms are suitable for the price. Good breakfast.
See original

Chou S. C.

8.3
/ 10
It was nice. if you're going for a Thailand Visa run, this is the place you should stay in.

Melissa

10.0
/ 10
Staff were very helpful during our stay. We ended up booking a minivan through them which they rang up for us without prompting when it was running late

Verified traveler

10.0
/ 10
Hotel was clean and staff courteous. Breakfast was fine. You will have to take a cab to tourist destinations. One point to note is that the restaurant in hotel opens only for breakfast when I was there. So be prepared to take a cab or walk a distance for lunch and dinner. Everything else is ok.
In the Area
See Map
Tatmay Road, Phonsinoun Village, Sisattanak District, Sisattanak, Vientiane, Laos, 01000

Main Facilities

Read More
24-Hour Front Desk
WiFi
Staying at Lao Golden Hotel is a good choice when you are visiting Sisattanak. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Lao Golden Hotel

Tatmay Road, Phonsinoun Village, Sisattanak District, Sisattanak, Vientiane, Laos, 01000
Discover More Places
Lobby Lao Golden Hotel
Lobby 2 Lao Golden Hotel

Discover More About Lao Golden Hotel

Discover the Charm of Lao Golden Hotel in Vientiane

Welcome to the Lao Golden Hotel, a premier destination offering comfort, convenience, and a truly memorable experience in the heart of Vientiane Prefecture, Laos. Whether you're planning a leisurely vacation, a business trip, or a romantic getaway, the Lao Golden Hotel provides an exceptional base from which to explore the rich culture and vibrant atmosphere of this captivating region. Our commitment to outstanding service and guest satisfaction ensures that your stay with us will be nothing short of delightful. Room rates at Lao Golden Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Lao Golden Hotel Location

Nestled in the vibrant Sisattanak district, the Lao Golden Hotel is ideally situated to offer both tranquility and accessibility. Located at Tatmay Road, Phonsinoun Village, Sisattanak District, Sisattanak, Vientiane, Laos, 01000, our hotel is just a short distance from the bustling city center, making it easy for guests to immerse themselves in the local culture and explore the many attractions Vientiane has to offer. The atmosphere surrounding the Lao Golden Hotel is one of serene elegance, yet it remains conveniently close to a lively night market and a variety of authentic local eateries, providing a perfect blend of relaxation and engagement with the local scene. For those arriving by air, the hotel is a manageable journey from Wattay International Airport, ensuring a smooth transition to your comfortable accommodation.

Lao Golden Hotel Facilities & Services

Facilities for guests at Lao Golden Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay. We pride ourselves on offering a comprehensive range of amenities and services to enhance your experience.
  • Enjoy a refreshing dip in our sparkling outdoor swimming pool, perfect for unwinding after a day of sightseeing. The pool is open daily from 8:00 AM to 8:00 PM.
  • Indulge in a rejuvenating experience at our on-site spa and wellness center, offering a variety of treatments to relax and revitalize your body and mind. The spa operates from 10:00 AM to 9:00 PM, with individual treatment prices varying.
  • For our younger guests, a dedicated children's play area provides a safe and fun environment to enjoy themselves. This area is accessible during daylight hours.
  • Stay connected with complimentary high-speed Wi-Fi available throughout the hotel premises.
  • Our friendly concierge team is available 24/7 to assist with any queries, tour bookings, or transportation arrangements.
  • Guests traveling by car will appreciate our complimentary on-site parking facilities, offering peace of mind and convenience.
  • For seamless travel, we offer an optional airport transfer service, ensuring a comfortable journey to and from Wattay International Airport. Please inquire at the front desk for rates and booking details.

Lao Golden Hotel Room Types

Discover a range of meticulously appointed accommodations designed to suit every traveler's needs. The room types of Lao Golden Hotel offer a variety of options, each promising comfort and style.
  • Deluxe Room:

    These well-appointed rooms offer a comfortable retreat with either a city view or a garden view. Available in smoking and non-smoking options, some Deluxe Rooms feature a bathtub for added relaxation.
  • Executive Suite:

    For those seeking a more spacious and luxurious experience, our Executive Suites provide ample living space and premium amenities. Enjoy stunning city views from your elegantly furnished suite. Bathtubs are available in select suites.
  • Family Room:

    Perfect for families or groups traveling together, our Family Rooms are designed to accommodate multiple guests comfortably. These rooms often feature a combination of bed types and may include a bathtub.
All rooms are designated as non-smoking to ensure a fresh and pleasant environment for all guests. We are pleased to offer a limited number of pet-friendly rooms; please contact the hotel directly for specific conditions and to arrange for your furry companion. An additional cleaning fee of ₱500 PHP will apply for guests bringing pets.

Lao Golden Hotel Dining & Restaurants

Savor a culinary journey at the Lao Golden Hotel, where exquisite flavors and a welcoming ambiance await. Our dining establishments offer a delightful array of local and international cuisines.
  • The Golden Orchid Restaurant:

    Our main dining venue, The Golden Orchid, serves a delectable breakfast buffet daily from 6:30 AM to 10:00 AM. For lunch and dinner, enjoy a curated menu of Lao and international dishes. Estimated price per person for lunch or dinner is ₱600 PHP. The restaurant is open from 6:30 AM to 10:00 PM.
  • The Mekong Lounge:

    Relax and unwind at The Mekong Lounge, our cozy bar offering a selection of refreshing beverages, light snacks, and expertly crafted cocktails. The lounge is open from 11:00 AM to 11:00 PM.

Lao Golden Hotel Nearby Attractions and Activities

Explore the captivating surroundings of the Lao Golden Hotel and discover the rich tapestry of Vientiane. The Sisattanak area and its vicinity are brimming with cultural landmarks and vibrant experiences.
  • Pha That Luang:

    Visit the iconic golden stupa, a national symbol of Laos and a magnificent example of Buddhist architecture.
  • Patuxai:

    Climb to the top of this triumphant arch for panoramic views of the city and admire its unique Lao-French design.
  • Buddha Park (Xieng Khuan):

    Discover a fascinating collection of Buddhist and Hindu sculptures set in a tranquil park along the Mekong River.
  • COPE Visitor Centre:

    Gain insight into the history of unexploded ordnance in Laos and the ongoing efforts for clearance and rehabilitation.
  • Vientiane Night Market:

    Immerse yourself in the local atmosphere, browse for handicrafts, souvenirs, and enjoy delicious street food.
If you are looking for other activities around Lao Golden Hotel, check out the best deals on Traveloka: Recommended activities in Vientiane!

How to Get to Lao Golden Hotel from the Airport

Navigating your way to the Lao Golden Hotel from Wattay International Airport (VTE) is straightforward, with several convenient options available. Understanding how to get to Lao Golden Hotel ensures a stress-free arrival.
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, the Lao Golden Hotel offers a private airport transfer service. This pre-booked service ensures a seamless journey directly to our doorstep. Please contact the hotel in advance to arrange this service; rates typically range from ₱800 PHP to ₱1,200 PHP depending on vehicle type.
  • Metered Taxis:

    Official metered taxis are readily available at Wattay International Airport. Ensure the meter is used for a fair fare, which usually falls between ₱400 PHP and ₱600 PHP, depending on traffic conditions.
  • Ride-hailing Services:

    You can also utilize popular ride-hailing services available in Vientiane. Simply book a ride through your preferred app upon arrival. Fares are generally comparable to metered taxis.
  • Airport Shuttle Buses:

    While less direct, some airport shuttle services may be available that can take you closer to the city center, from where you can take a short taxi or ride-hailing trip to the hotel.
For pre-arranged and reliable transportation, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Lao Golden Hotel

Choosing the Lao Golden Hotel for your Vientiane adventure means opting for comfort, convenience, and exceptional value. Our prime location in Sisattanak, coupled with our comprehensive facilities and warm hospitality, makes us the ideal choice for discerning travelers.
  • Prime Location:

    Situated in a desirable district, offering easy access to Vientiane's key attractions and vibrant local life.
  • Comfortable Accommodations:

    A variety of well-appointed room types to suit your preferences, ensuring a restful stay.
  • Excellent Facilities:

    From a refreshing swimming pool to a relaxing spa, we cater to your leisure and well-being.
  • Attentive Service:

    Our dedicated staff are committed to providing a welcoming and memorable experience.
  • Convenient Dining:

    Enjoy delicious meals and refreshing drinks at our on-site restaurants and lounge.
Experience the best of Vientiane by staying at the Lao Golden Hotel. Check for Room availability at Lao Golden Hotel and secure your perfect getaway. Booking Lao Golden Hotel through Traveloka is simple and ensures you get the best rates. Don't forget to explore flight options too; Easily book domestic and international flights at low prices to complement your travel plans.

All facilities in Lao Golden Hotel

Lobby Lao Golden Hotel
Lobby
Exterior Lao Golden Hotel
Exterior
Others Lao Golden Hotel
Others
Restaurant Lao Golden Hotel
Restaurant

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Parking

Food and Drinks

  • Breakfast

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Lao Golden Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
12:00 - 05:30
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 16 years old
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
Read All

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 12:00 - 05:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Lao Golden Hotel
50
Number of floors in Lao Golden Hotel
7
Another facilities in Lao Golden Hotel
Laundry service, Luggage storage, Express check-in, Express check-out, 24-hour Receptionist

Frequently asked question in Lao Golden Hotel

What are available facilities at Lao Golden Hotel?
There are top facilites at Lao Golden Hotel such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Lao Golden Hotel?
The standard check-in time at Lao Golden Hotel is starting from 12:00 - 05:30 while the latest check-out time is at Before 12:00
Does Lao Golden Hotel provide breakfast?
Yes, Lao Golden Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Lao Golden Hotel?
Lao Golden Hotel is a 3.0-star hotel.
How many floors does Lao Golden Hotel have?
Lao Golden Hotel has 7 floors.
See All

More Reviews from Other Guests in Lao Golden Hotel

Overall Ratings & Reviews Lao Golden Hotel

Traveloka (29)
Other sources (86)
7.4
Pleasant
From 86 reviews
Cleanliness

7.6

Room Comfort

7.4

Location

5.4

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Lao Golden Hotel

Number of reviews per page
20
40
Top reviews
Lud
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Well this place is good expect for the internet connection is weak get off often . Breakfast is good is alright for 1 or 2 night , is not far from the royal Thai embassy ..
Chris
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

Everything was great and the breakfast was delicious
David
6.0
/10
Reviewed 398 week(s) ago

Hotels.com verified review

Staff and food were great but my room wasn’t because the bed sheets had stains and little bit dusty all over the room.
Verified traveler
10.0
/10
Reviewed 429 week(s) ago

Expedia Group verified review

Very nice breakfast. Overall experience was very pleasant.
alan
8.0
/10
Reviewed 431 week(s) ago

Expedia Group verified review

Lovely hotel central to eateries,shops,and if willing..walks to morning markets and night markets..but tuk tuks available.....only complaint was other guests smoking in their rooms and smoke drifts into mine......otherwise no issues..Lovely staff..breakfast was ok for Asian but not westerners taste...and no one can make coffee..but I was happy
Read More
Evan
8.0
/10
Reviewed 446 week(s) ago

Expedia Group verified review

Everything at the hotel was excellent, but they are currently enduring a taxing internet issue. Every room has its OWN INDIVIDUAL WIRELESS ROUTER, which would have been amazing if it had worked. To rectify this, the general manager handed out free SIM cards to all of the people who needed internet. He was great, and spoke lots of different languages, so I had no complaints at the end of the day. But the real story is the breakfast. BEST hotel breakfast I have ever seen. 5 asian dishes, fresh fruit, good coffee, excellent sides. I will be staying again next time I'm in Laos.
Read More
Alfredo
4.0
/10
Reviewed 468 week(s) ago

Hotels.com verified review

Although I was told my charges had been paid I was charged an additional $70 upon my checking out. I tried to argue the charge but to no avail.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 483 week(s) ago

Hotels.com verified review

Great Staff.
Max
icon-with Partner
with Partner
8.0
/10
Reviewed 495 week(s) ago

Hotels.com verified review

Good stay, very close to Thai Consulate and 15 minute tb400 return from Chinese consulate
Verified traveler
4.0
/10
Reviewed 501 week(s) ago

Expedia Group verified review

I dont often bother writing reviews about hotels because I work in the industry so I'm willing to let most small things slide because I understand how hard it is, however I feel after the experience i should warn other to stay elsewhere. Hotel is cheap and has alot of good restaurants near by, other than that leaves alot to be desired. For instance room key would stop working every 24 hours, wifi was hit and miss, breakfast was limited, sheets had old blood stains on them, ants inside the room and spiders. Oh and housekeeping will always come to clean your room at 8 or 9 am, so if your a late sleeper alway keep dnd sign out. I've never stayed or worked anywhere where that would be acceptable. Anyways buyer beware.
Read More
Boris
6.0
/10
Reviewed 521 week(s) ago

Hotels.com verified review

No way I could check-in earlier than 14:00 (which is the hotel rule,understadable! room cleaning, etc), but when I did checked-in I found dirty cups and black hair on the floor! Very slow wi-fi, shower with water running on the toilet. Wouldn't recommend this hotel!
Penguinb
8.0
/10
Reviewed 525 week(s) ago

Expedia Group verified review

Very friendly staff/ clean rooms/ good breakfast. One can walk into Vientiane, but its a bit of a hike, so a tuk tuk is probably wiser.
Vladimir
8.0
/10
Reviewed 526 week(s) ago

Expedia Group verified review

This isn't my first time at this hotel, though it was kind a long time since previous visit. I found staff to be helpful and doing job well. Room was clean and bed linen looked above average. Bed itself is comfortable for sleeping. TV does have something to watch like HBO and couple other movie channels in english, most channels are on thai language though. Breakfast buffet looks like improved from more than a year ago, and while not presenting a tremendous variety, but does offer some selection, and cooked well. Wifi have a stable coverage and good enough. Overall, i think hotel does have fair value for money.
Read More
Verified traveler
6.0
/10
Reviewed 527 week(s) ago

Expedia Group verified review

The hotel is in a good location. Staff was friendly but we asked for the tv to be fixed and after waiting two days we finally spoke with the manager finally got someone to come and fix it. The Internet is horrible I made several complaints to the staff and management it was so bad I could not load the google homepage. I was told we will call tomorrow to get someone to fix it. This is the excuse that was told for a week and half. basically if you need a place to sleep it's not bad but don't expect too much.
Read More
couple in 50 s
6.0
/10
Reviewed 530 week(s) ago

Expedia Group verified review

Location great for what we wanted, visiting family across the road. Hotel pictures on their website show decorations in rooms, there weren't any. We stayed 3nights then 1 night. They do supply cups and kettle but you have to pay for tea coffee? We had to ask for toilet roll to be replaced several times. Reception staff need a little training in customer service as the basics, hello and maybe a smile were missing, eye rolling and making us feel a bit of a nuisance were all there though . Have to say on a positive the breakfast was great and the restaurant staff were all lovely.
Read More
abe
2.0
/10
Reviewed 537 week(s) ago

Hotels.com verified review

We tried to check into this hotel by 8pm and we have a booking for 2 nights but they said there is no room!! They then send us to a nearby hotel of their own i think but very low standard. The hotel is called La Ong Dao Hotel 1 Phonesynuan Village Sisattanak District, Vientiane, 2925, Laos. This is just 5 minutes walk. Very low standard hotel. Toilets have no lock from outside, it was stinking. Full of mosquitos and the B.fast was horrible. This stay was a waste of money. I tried to call the hotels.com customer service centre and they responded but no action was taken. I called from my international roaming phone! Not a good positive response from the hotels.com. I am disappointed by this kind of service. I have pictures of the door with no lock etc.
Read More
ron
6.0
/10
Reviewed 539 week(s) ago

Expedia Group verified review

Not near enough to restaraunts ir bars not much to do in vientiane
Verified traveler
8.0
/10
Reviewed 540 week(s) ago

Hotels.com verified review

Hotel is great. Clean, comfortable, staff are friendly and helpful (one even gave me a lift to town) but the location is poor, so it wasn't for me. Nearly everything is a tuk-tuk ride away.
Verified traveler
8.0
/10
Reviewed 546 week(s) ago

Expedia Group verified review

Spent 2 nights at the hotel. The hospitality is good, but they should have picked up my trash when they cleaned the room. Sausage for breakfast need a serious improvement. Taste awful!
Melissa
10.0
/10
Reviewed 548 week(s) ago

Expedia Group verified review

Staff were very helpful during our stay. We ended up booking a minivan through them which they rang up for us without prompting when it was running late
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Lao Golden Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Lao Golden Hotel

Traveloka (29)
Other sources (86)
7.4
Pleasant
From 86 reviews
Cleanliness

7.6

Room Comfort

7.4

Location

5.4

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Lao Golden Hotel

Number of reviews per page
20
40
Top reviews
Lud
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Well this place is good expect for the internet connection is weak get off often . Breakfast is good is alright for 1 or 2 night , is not far from the royal Thai embassy ..
Chris
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

Everything was great and the breakfast was delicious
David
6.0
/10
Reviewed 398 week(s) ago

Hotels.com verified review

Staff and food were great but my room wasn’t because the bed sheets had stains and little bit dusty all over the room.
Verified traveler
10.0
/10
Reviewed 429 week(s) ago

Expedia Group verified review

Very nice breakfast. Overall experience was very pleasant.
alan
8.0
/10
Reviewed 431 week(s) ago

Expedia Group verified review

Lovely hotel central to eateries,shops,and if willing..walks to morning markets and night markets..but tuk tuks available.....only complaint was other guests smoking in their rooms and smoke drifts into mine......otherwise no issues..Lovely staff..breakfast was ok for Asian but not westerners taste...and no one can make coffee..but I was happy
Read More
Evan
8.0
/10
Reviewed 446 week(s) ago

Expedia Group verified review

Everything at the hotel was excellent, but they are currently enduring a taxing internet issue. Every room has its OWN INDIVIDUAL WIRELESS ROUTER, which would have been amazing if it had worked. To rectify this, the general manager handed out free SIM cards to all of the people who needed internet. He was great, and spoke lots of different languages, so I had no complaints at the end of the day. But the real story is the breakfast. BEST hotel breakfast I have ever seen. 5 asian dishes, fresh fruit, good coffee, excellent sides. I will be staying again next time I'm in Laos.
Read More
Alfredo
4.0
/10
Reviewed 468 week(s) ago

Hotels.com verified review

Although I was told my charges had been paid I was charged an additional $70 upon my checking out. I tried to argue the charge but to no avail.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 483 week(s) ago

Hotels.com verified review

Great Staff.
Max
icon-with Partner
with Partner
8.0
/10
Reviewed 495 week(s) ago

Hotels.com verified review

Good stay, very close to Thai Consulate and 15 minute tb400 return from Chinese consulate
Verified traveler
4.0
/10
Reviewed 501 week(s) ago

Expedia Group verified review

I dont often bother writing reviews about hotels because I work in the industry so I'm willing to let most small things slide because I understand how hard it is, however I feel after the experience i should warn other to stay elsewhere. Hotel is cheap and has alot of good restaurants near by, other than that leaves alot to be desired. For instance room key would stop working every 24 hours, wifi was hit and miss, breakfast was limited, sheets had old blood stains on them, ants inside the room and spiders. Oh and housekeeping will always come to clean your room at 8 or 9 am, so if your a late sleeper alway keep dnd sign out. I've never stayed or worked anywhere where that would be acceptable. Anyways buyer beware.
Read More
Boris
6.0
/10
Reviewed 521 week(s) ago

Hotels.com verified review

No way I could check-in earlier than 14:00 (which is the hotel rule,understadable! room cleaning, etc), but when I did checked-in I found dirty cups and black hair on the floor! Very slow wi-fi, shower with water running on the toilet. Wouldn't recommend this hotel!
Penguinb
8.0
/10
Reviewed 525 week(s) ago

Expedia Group verified review

Very friendly staff/ clean rooms/ good breakfast. One can walk into Vientiane, but its a bit of a hike, so a tuk tuk is probably wiser.
Vladimir
8.0
/10
Reviewed 526 week(s) ago

Expedia Group verified review

This isn't my first time at this hotel, though it was kind a long time since previous visit. I found staff to be helpful and doing job well. Room was clean and bed linen looked above average. Bed itself is comfortable for sleeping. TV does have something to watch like HBO and couple other movie channels in english, most channels are on thai language though. Breakfast buffet looks like improved from more than a year ago, and while not presenting a tremendous variety, but does offer some selection, and cooked well. Wifi have a stable coverage and good enough. Overall, i think hotel does have fair value for money.
Read More
Verified traveler
6.0
/10
Reviewed 527 week(s) ago

Expedia Group verified review

The hotel is in a good location. Staff was friendly but we asked for the tv to be fixed and after waiting two days we finally spoke with the manager finally got someone to come and fix it. The Internet is horrible I made several complaints to the staff and management it was so bad I could not load the google homepage. I was told we will call tomorrow to get someone to fix it. This is the excuse that was told for a week and half. basically if you need a place to sleep it's not bad but don't expect too much.
Read More
couple in 50 s
6.0
/10
Reviewed 530 week(s) ago

Expedia Group verified review

Location great for what we wanted, visiting family across the road. Hotel pictures on their website show decorations in rooms, there weren't any. We stayed 3nights then 1 night. They do supply cups and kettle but you have to pay for tea coffee? We had to ask for toilet roll to be replaced several times. Reception staff need a little training in customer service as the basics, hello and maybe a smile were missing, eye rolling and making us feel a bit of a nuisance were all there though . Have to say on a positive the breakfast was great and the restaurant staff were all lovely.
Read More
abe
2.0
/10
Reviewed 537 week(s) ago

Hotels.com verified review

We tried to check into this hotel by 8pm and we have a booking for 2 nights but they said there is no room!! They then send us to a nearby hotel of their own i think but very low standard. The hotel is called La Ong Dao Hotel 1 Phonesynuan Village Sisattanak District, Vientiane, 2925, Laos. This is just 5 minutes walk. Very low standard hotel. Toilets have no lock from outside, it was stinking. Full of mosquitos and the B.fast was horrible. This stay was a waste of money. I tried to call the hotels.com customer service centre and they responded but no action was taken. I called from my international roaming phone! Not a good positive response from the hotels.com. I am disappointed by this kind of service. I have pictures of the door with no lock etc.
Read More
ron
6.0
/10
Reviewed 539 week(s) ago

Expedia Group verified review

Not near enough to restaraunts ir bars not much to do in vientiane
Verified traveler
8.0
/10
Reviewed 540 week(s) ago

Hotels.com verified review

Hotel is great. Clean, comfortable, staff are friendly and helpful (one even gave me a lift to town) but the location is poor, so it wasn't for me. Nearly everything is a tuk-tuk ride away.
Verified traveler
8.0
/10
Reviewed 546 week(s) ago

Expedia Group verified review

Spent 2 nights at the hotel. The hospitality is good, but they should have picked up my trash when they cleaned the room. Sausage for breakfast need a serious improvement. Taste awful!
Melissa
10.0
/10
Reviewed 548 week(s) ago

Expedia Group verified review

Staff were very helpful during our stay. We ended up booking a minivan through them which they rang up for us without prompting when it was running late
Number of reviews per page
20
40