Andaz Macau

Hotels
9.4
/10
Exceptional
216 reviews

What Guests Say About Their Stay

Verified Traveler

9.4
/ 10
I recently stayed at the Andaz Macau and had a truly enjoyable experience. The lounge was exceptional, offering a great selection of snacks and beverages that made relaxing there an absolute pleasure. The reception team and lobby staff were consistently friendly and attentive, creating a welcoming atmosphere from the moment I arrived. Housekeeping was also excellent, with the rooms kept immaculate and well-prepared. Overall, the combination of thoughtful service, comfortable accommodations, and attention to detail made my stay very memorable. I would highly recommend Andaz Macau for anyone looking for a premium and comfortable hotel experience.

Verified Traveler

10.0
/ 10
Everything was great during our stay. The room was clean and comfortable, the location was convenient, and the staff were friendly and helpful. Would definitely stay here again.

ANGELINA

10.0
/ 10
The staffs were friendly, child friendly hotels and super spacious bed and room. Highly recommend!!

Ly

10.0
/ 10
Great ambience and service . They provide u meaningful messages and something for the night cap everyday. Cleanliness and amenities are top notch . Free shuttle bus service to their property galore. We love to come back again

Gloria

10.0
/ 10
Staff goes above and beyond taking care of my family and kids, giving us anything we need. Always courteous. Room is on the smaller end lacking storage space. Buffett is top notch with a huge variety of choices. The only downside of the hotel is the distance from the grand pool deck. We were not staying in season but probably could not have taken advantage of it as much as we've liked.
In the Area
See Map
Nascente da Avenida Marginal Flor, Cotai, Macau

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Andaz Macau is located in area / city Cotai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Andaz Macau

Nascente da Avenida Marginal Flor, Cotai, Macau
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Discover More About Andaz Macau

Location


Andaz Macau is located in area / city Cotai.

About Andaz Macau

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Andaz Macau exclusively for you.

Andaz Macau is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Andaz Macau.

All facilities in Andaz Macau

Others Andaz Macau
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Parking
  • Banquet
  • Smoking area

Public Facilities

  • Others
  • Restaurant
  • Elevator

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Indoor pool
  • Garden

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Andaz Macau

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately HKD 261.8 for adults and HKD 130.9 for children
  • Rollaway bed fee: HKD 446.2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Andaz Macau
715
Number of floors in Andaz Macau
1
Another facilities in Andaz Macau
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, 24-hour Receptionist

Frequently asked question in Andaz Macau

What are available facilities at Andaz Macau?
There are top facilites at Andaz Macau such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Andaz Macau?
The standard check-in time at Andaz Macau is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Andaz Macau provide breakfast?
Yes, Andaz Macau provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Andaz Macau?
Andaz Macau is a 5.0-star hotel.
How many floors does Andaz Macau have?
Andaz Macau has 1 floors.
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More Reviews from Other Guests in Andaz Macau

Overall Ratings & Reviews Andaz Macau

Traveloka (9)
Other sources (207)
9.4
Exceptional
From 207 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Andaz Macau

Number of reviews per page
20
40
Top reviews
ANGELINA
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staffs were friendly, child friendly hotels and super spacious bed and room. Highly recommend!!
Ly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great ambience and service . They provide u meaningful messages and something for the night cap everyday. Cleanliness and amenities are top notch . Free shuttle bus service to their property galore. We love to come back again
Man Wa
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent service and grest amenities!
Yong F
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent service
DANIEL
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice staff, very home welcoming
Pasarnpong
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice Hotel
MENG
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean and good service
CHUNLI
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

it’s a very good hotel
Christian art
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Everything was great.
Gloria
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Staff goes above and beyond taking care of my family and kids, giving us anything we need. Always courteous. Room is on the smaller end lacking storage space. Buffett is top notch with a huge variety of choices. The only downside of the hotel is the distance from the grand pool deck. We were not staying in season but probably could not have taken advantage of it as much as we've liked.
Read More
Eileen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

We were traveling with a 6-mo baby - and the experience was very good. The hotel provided all the baby amenities. It was a very nice stay - highly recommend!
Sophronia
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Andaz has given me wonderful service. I extended an extra stay after my business travel and they would leave eye masks, glasses cleaner and cloth, alongside a deep sleep pillow spray in my room to make sure my stay was comfortable. They also left me a personalized handwritten note to encourage me to lift my spirits even though I was working. Super thoughtful. I also requested a cake to celebrate a promotion and they were very accommodating to bring it to the bar downstairs last minute instead of my room. Breakfast and the complimentary cake was super yummy and plentiful. Because there is no casino right downstairs of our hotel, it is also relatively quiet during the day and night. I would highly recommend to stay at Andaz if you are looking for a stay that is luxurious and modern. I would stay there again next time I am in Macau.
Read More
John Y. Y.
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Excellent services and nicely designed hotel. Totally worths what you pay for.
arnaud
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Beautiful place and service
Hao
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Clean environment and friendly staff. I asked for a room with a better view and they gave it to me immediately. Housekeeper Li Li gave me small gifts everyday to help me sleep. I lost my Asus Rog Ally but they helped me find it.
wai ting priscilla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

This is my 5th time staying in this hotel. The service is really good, staff went above and beyond. The room amenities are very nice as well. It is very clean and I enjoyed my stay.
LUI
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

房間夠大
CHEW HONG
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

2nd time staying at Andaz Macau. Stayed there for 2 nights for this latest trip. Encountered few “not so great” events which started with - Delayed in room readiness. Arrived at 3pm but 1 of the 2 booked rooms was not ready. Even though we were promised to have the room’s cardkey delivered to the available room and we will be able to access immediately after we were back to the room. However, it was not available and we had to call and wait for it. - Spoilt toilet door. The first room’s toilet sliding door can be frosted through manual button for privacy purpose. We initially noticed that the door was out of the hinge so we requested for repairs. The repairmen arrived promptly. After investigation, they repaired the sliding hinge but with another issue where the frosting mechanism would need “precise” positioning for it to work and repairing it may need hours. We hope the hotel could work on ensuring the facilities’ conditions before handing the room to their guests. Overall, the place is great with excellent shuttle service around Galaxy compound and the hotel front desk service is excellent. Hope to see improvements on my next trip!
Read More
Kwok Hung
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Great facilities, all staff are very nice and friendly.
Wai Ip
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

The shower place design is so stupid, the floor in the toilet almost get wet after each shower
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Andaz Macau

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Andaz Macau

Traveloka (9)
Other sources (207)
9.4
Exceptional
From 207 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Andaz Macau

Number of reviews per page
20
40
Top reviews
ANGELINA
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staffs were friendly, child friendly hotels and super spacious bed and room. Highly recommend!!
Ly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great ambience and service . They provide u meaningful messages and something for the night cap everyday. Cleanliness and amenities are top notch . Free shuttle bus service to their property galore. We love to come back again
Man Wa
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent service and grest amenities!
Yong F
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent service
DANIEL
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice staff, very home welcoming
Pasarnpong
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice Hotel
MENG
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean and good service
CHUNLI
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

it’s a very good hotel
Christian art
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Everything was great.
Gloria
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Staff goes above and beyond taking care of my family and kids, giving us anything we need. Always courteous. Room is on the smaller end lacking storage space. Buffett is top notch with a huge variety of choices. The only downside of the hotel is the distance from the grand pool deck. We were not staying in season but probably could not have taken advantage of it as much as we've liked.
Read More
Eileen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

We were traveling with a 6-mo baby - and the experience was very good. The hotel provided all the baby amenities. It was a very nice stay - highly recommend!
Sophronia
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Andaz has given me wonderful service. I extended an extra stay after my business travel and they would leave eye masks, glasses cleaner and cloth, alongside a deep sleep pillow spray in my room to make sure my stay was comfortable. They also left me a personalized handwritten note to encourage me to lift my spirits even though I was working. Super thoughtful. I also requested a cake to celebrate a promotion and they were very accommodating to bring it to the bar downstairs last minute instead of my room. Breakfast and the complimentary cake was super yummy and plentiful. Because there is no casino right downstairs of our hotel, it is also relatively quiet during the day and night. I would highly recommend to stay at Andaz if you are looking for a stay that is luxurious and modern. I would stay there again next time I am in Macau.
Read More
John Y. Y.
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Excellent services and nicely designed hotel. Totally worths what you pay for.
arnaud
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Beautiful place and service
Hao
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Clean environment and friendly staff. I asked for a room with a better view and they gave it to me immediately. Housekeeper Li Li gave me small gifts everyday to help me sleep. I lost my Asus Rog Ally but they helped me find it.
wai ting priscilla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

This is my 5th time staying in this hotel. The service is really good, staff went above and beyond. The room amenities are very nice as well. It is very clean and I enjoyed my stay.
LUI
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

房間夠大
CHEW HONG
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

2nd time staying at Andaz Macau. Stayed there for 2 nights for this latest trip. Encountered few “not so great” events which started with - Delayed in room readiness. Arrived at 3pm but 1 of the 2 booked rooms was not ready. Even though we were promised to have the room’s cardkey delivered to the available room and we will be able to access immediately after we were back to the room. However, it was not available and we had to call and wait for it. - Spoilt toilet door. The first room’s toilet sliding door can be frosted through manual button for privacy purpose. We initially noticed that the door was out of the hinge so we requested for repairs. The repairmen arrived promptly. After investigation, they repaired the sliding hinge but with another issue where the frosting mechanism would need “precise” positioning for it to work and repairing it may need hours. We hope the hotel could work on ensuring the facilities’ conditions before handing the room to their guests. Overall, the place is great with excellent shuttle service around Galaxy compound and the hotel front desk service is excellent. Hope to see improvements on my next trip!
Read More
Kwok Hung
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Great facilities, all staff are very nice and friendly.
Wai Ip
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

The shower place design is so stupid, the floor in the toilet almost get wet after each shower
Number of reviews per page
20
40