Banyan Tree Macau

Hotels
9.1
/10
Exceptional
1,008 reviews

What Guests Say About Their Stay

Anthony

10.0
/ 10
Banyan Tree Macau was a pleasant stay. The room was very large and spacious. The plunge pool in the room was a nice feature, however the water was cold and there was a slight overpowering chlorine smell in the room. Also buffet breakfast was very average

Wantok

10.0
/ 10
A stay at a Banyan Tree property should be on everyone's bucket list. This property in Macau is a true escape, an oasis in the madness of Macau.

Verified traveler

10.0
/ 10
Very nice property. Quiet yet near the casino. Room pool is very nice and relaxing. Room is spacious.
In the Area
See Map
Avenida Marginal Flor de Lotus Cotai Macau, China, Cotai, Macau, 0

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Banyan Tree Macau is a good choice when you are visiting Cotai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Banyan Tree Macau

Avenida Marginal Flor de Lotus Cotai Macau, China, Cotai, Macau, 0
Discover More Places
Lobby Banyan Tree Macau
Exterior 2 Banyan Tree Macau

Discover More About Banyan Tree Macau

Location


Staying at Banyan Tree Macau is a good choice when you are visiting Cotai.

About Banyan Tree Macau

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Banyan Tree Macau exclusively for you.

Banyan Tree Macau is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at Banyan Tree Macau will surely satisfy you with its great hospitality and affordable price.

All facilities in Banyan Tree Macau

Swimming Pool Banyan Tree Macau
Swimming Pool
Entertainment Facility Banyan Tree Macau
Entertainment Facility
Fitness Center Banyan Tree Macau
Fitness Center
Common Space Banyan Tree Macau
Common Space
Lobby Banyan Tree Macau
Lobby

Hotel Services

  • Concierge
  • Money changer
  • Laundry service
  • Express check-out
  • 24-hour Receptionist
  • Porter
  • 24-hour security

Things to Do

  • Outdoor pool
  • Indoor pool
  • Sauna
  • Casino
  • Massage

Transportation

  • Bus/truck parking
  • Valet parking
  • Car rental
  • Airport transfer

Public Facilities

  • Elevator
  • Parking
  • Restaurant
  • Safety deposit box

Business Facilities

  • Photocopier
  • Business center
  • Meeting facilities

Nearby Facilities

  • Gift shop
  • Beauty salon

Kids and Pets

  • Babysitting

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

General

  • Swimming pool

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Banyan Tree Macau

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for local cuisine breakfast: approximately MOP 327.8 for adults and MOP 206.8 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MOP 1147.7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve rollaway/extra beds
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests must present the credit card used to book their reservation at check-in. The hotel reserves the right to cancel the reservation if this condition is not met.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

The following facilities are closed seasonally each year. They will be closed from November 17 to April 2:
  • Water park

Check-in/Check-out Time

Check-in:
15:00 - 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - 15:00 - to 12:00 - 12:00
Available rooms at Banyan Tree Macau
256
Number of floors in Banyan Tree Macau
22
Another facilities in Banyan Tree Macau
Concierge, Money changer, Laundry service, Express check-out, 24-hour Receptionist

Frequently asked question in Banyan Tree Macau

What are available facilities at Banyan Tree Macau?
There are top facilites at Banyan Tree Macau such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Banyan Tree Macau?
The standard check-in time at Banyan Tree Macau is starting from 15:00 - 15:00 while the latest check-out time is at 12:00 - 12:00
What is the star rating of Banyan Tree Macau?
Banyan Tree Macau is a 0.0-star hotel.
How many floors does Banyan Tree Macau have?
Banyan Tree Macau has 22 floors.
How many rooms are available at Banyan Tree Macau?
Banyan Tree Macau has 256 rooms in total.
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More Reviews from Other Guests in Banyan Tree Macau

Overall Ratings & Reviews Banyan Tree Macau

Traveloka (8)
Other sources (1,000)
9.2
Exceptional
From 1,000 reviews
Cleanliness

9.2

Room Comfort

9.4

Location

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Banyan Tree Macau

Number of reviews per page
20
40
Top reviews
KIT YING
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Service was great. Nice hotel. Highly recommend
Anthony
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 325 week(s) ago

Expedia Group verified review

Banyan Tree Macau was a pleasant stay. The room was very large and spacious. The plunge pool in the room was a nice feature, however the water was cold and there was a slight overpowering chlorine smell in the room. Also buffet breakfast was very average
Wantok
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

A stay at a Banyan Tree property should be on everyone's bucket list. This property in Macau is a true escape, an oasis in the madness of Macau.
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 337 week(s) ago

Expedia Group verified review

Very nice property. Quiet yet near the casino. Room pool is very nice and relaxing. Room is spacious.
Anna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 341 week(s) ago

Expedia Group verified review

the hotel room is very spacious, breakfast with variety of choices. Very decent night to stay with family. If the indoor pool with water temperature adjustment will be even better.
HC William
icon-with Partner
with Partner
10.0
/10
Reviewed 343 week(s) ago

Hotels.com verified review

A very good experience. The room is clean, tidy, and very comfortable. The breakfast is excellent with a varity of food.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

Amazing stay at Banyon tree. Could not fault this hotel. All staff so friendly & helpful. Our 1st room was near elevator & we heard a constant thump. Staff were very appologetic & we were moved to a different room the next day which was quiet. Room is huge & incredible. Bed was super comfortable & the warm pool was very relaxing. Large beautiful bathroom with great amenities replaced twice daily. Excellent double shower,smart toilet & cedar tub. Belon was excellent for breakfast & dinner. The only issue was the egg station- some days the eggs were pre-made so not very good. Indoor pool & outdoor pool for Banyan Tree guests only were both great. I highly recommend this hotel.
Read More
Sau Mei May
icon-Family
Family
10.0
/10
Reviewed 345 week(s) ago

Hotels.com verified review

This is my second time stay At the banyan tree macau. Still good service and nice room. Value for money. I will definitely come back next time.
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Overall I enjoyed the room and the service of the hotel for this time. The only thing was the leakage of the waterpipe in the shower room which made my little baby a bit scare.
See Ling
icon-with Partner
with Partner
10.0
/10
Reviewed 364 week(s) ago

Hotels.com verified review

It was a comfortable and luxurious stay. The staff of the hotel were all intimate and attentive to my need. Thank you Rebecca of the reception counter to book the restaurant to celebrate my birthday.
StephK
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 367 week(s) ago

Expedia Group verified review

Excellent experience.Room is very big with a big wood tub and a pool with always-warm water
May Wah Mimi
icon-Family
Family
10.0
/10
Reviewed 368 week(s) ago

Hotels.com verified review

Very comfortable, service is good too
Alison
icon-Family
Family
10.0
/10
Reviewed 371 week(s) ago

Hotels.com verified review

This is one of the most luxurious hotels we've stayed in - starting with the essential oils customized every day to the relaxation pool, dual headed rain shower and soaking tub in our room. The wave pool/beach was a huge hit with the kids. We stayed one night but would have loved to extend. Everything was beyond excellent including the service. Thoughtful details throughout.
Read More
Jennifer
icon-Family
Family
10.0
/10
Reviewed 371 week(s) ago

Hotels.com verified review

From the moment we arrived to the last second we felt special, pampered and spoilt! From the complimentary upgrade to the lovely staff, my family and I were really thrilled with our Banyan Tree experience.
R
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

like: indoor pool dislike: mattress had some dodgy stains and uncomfortable overall: still a great hotel but def needs a renovation eg to the mattresses
Gloria
icon-with Partner
with Partner
8.0
/10
Reviewed 377 week(s) ago

Hotels.com verified review

Everything about our stay was great from start to finish. Initially, there was a leak in our room which kept us up all night. The next day I spoke to the staff and immediately we were given an upgrade to a beautiful suite. Service was very timely and professional. Hotel was beautiful and food was lovely.
Mike James A
icon-with Partner
with Partner
10.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

Beautiful room, great service at the Banyan Tree again!
Henry
8.0
/10
Reviewed 385 week(s) ago

Expedia Group verified review

Quite nice. I would like to stay again in the near future.
Ming Shun
icon-Family
Family
10.0
/10
Reviewed 393 week(s) ago

Hotels.com verified review

The hotel is great. Everything is almost as perfect as it should be. Except 2 things, for a hotel opened in 2011, the mantainence team is not doing a great job. Secondly, if you are using the gym, it has very few resistance training equipment and the gym’s air conditioning is quiet bad. Other than these minor setbacks, it is still a great hotel. Considering what they provide. A solid 4.8/5
Read More
Mardo
10.0
/10
Reviewed 396 week(s) ago

Expedia Group verified review

amazing rooms the service is out of this world very elegant and clean hotel recommended for luxury stay
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Banyan Tree Macau

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Banyan Tree Macau

Traveloka (8)
Other sources (1,000)
9.2
Exceptional
From 1,000 reviews
Cleanliness

9.2

Room Comfort

9.4

Location

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Banyan Tree Macau

Number of reviews per page
20
40
Top reviews
KIT YING
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Service was great. Nice hotel. Highly recommend
Anthony
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 325 week(s) ago

Expedia Group verified review

Banyan Tree Macau was a pleasant stay. The room was very large and spacious. The plunge pool in the room was a nice feature, however the water was cold and there was a slight overpowering chlorine smell in the room. Also buffet breakfast was very average
Wantok
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

A stay at a Banyan Tree property should be on everyone's bucket list. This property in Macau is a true escape, an oasis in the madness of Macau.
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 337 week(s) ago

Expedia Group verified review

Very nice property. Quiet yet near the casino. Room pool is very nice and relaxing. Room is spacious.
Anna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 341 week(s) ago

Expedia Group verified review

the hotel room is very spacious, breakfast with variety of choices. Very decent night to stay with family. If the indoor pool with water temperature adjustment will be even better.
HC William
icon-with Partner
with Partner
10.0
/10
Reviewed 343 week(s) ago

Hotels.com verified review

A very good experience. The room is clean, tidy, and very comfortable. The breakfast is excellent with a varity of food.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

Amazing stay at Banyon tree. Could not fault this hotel. All staff so friendly & helpful. Our 1st room was near elevator & we heard a constant thump. Staff were very appologetic & we were moved to a different room the next day which was quiet. Room is huge & incredible. Bed was super comfortable & the warm pool was very relaxing. Large beautiful bathroom with great amenities replaced twice daily. Excellent double shower,smart toilet & cedar tub. Belon was excellent for breakfast & dinner. The only issue was the egg station- some days the eggs were pre-made so not very good. Indoor pool & outdoor pool for Banyan Tree guests only were both great. I highly recommend this hotel.
Read More
Sau Mei May
icon-Family
Family
10.0
/10
Reviewed 345 week(s) ago

Hotels.com verified review

This is my second time stay At the banyan tree macau. Still good service and nice room. Value for money. I will definitely come back next time.
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Overall I enjoyed the room and the service of the hotel for this time. The only thing was the leakage of the waterpipe in the shower room which made my little baby a bit scare.
See Ling
icon-with Partner
with Partner
10.0
/10
Reviewed 364 week(s) ago

Hotels.com verified review

It was a comfortable and luxurious stay. The staff of the hotel were all intimate and attentive to my need. Thank you Rebecca of the reception counter to book the restaurant to celebrate my birthday.
StephK
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 367 week(s) ago

Expedia Group verified review

Excellent experience.Room is very big with a big wood tub and a pool with always-warm water
May Wah Mimi
icon-Family
Family
10.0
/10
Reviewed 368 week(s) ago

Hotels.com verified review

Very comfortable, service is good too
Alison
icon-Family
Family
10.0
/10
Reviewed 371 week(s) ago

Hotels.com verified review

This is one of the most luxurious hotels we've stayed in - starting with the essential oils customized every day to the relaxation pool, dual headed rain shower and soaking tub in our room. The wave pool/beach was a huge hit with the kids. We stayed one night but would have loved to extend. Everything was beyond excellent including the service. Thoughtful details throughout.
Read More
Jennifer
icon-Family
Family
10.0
/10
Reviewed 371 week(s) ago

Hotels.com verified review

From the moment we arrived to the last second we felt special, pampered and spoilt! From the complimentary upgrade to the lovely staff, my family and I were really thrilled with our Banyan Tree experience.
R
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

like: indoor pool dislike: mattress had some dodgy stains and uncomfortable overall: still a great hotel but def needs a renovation eg to the mattresses
Gloria
icon-with Partner
with Partner
8.0
/10
Reviewed 377 week(s) ago

Hotels.com verified review

Everything about our stay was great from start to finish. Initially, there was a leak in our room which kept us up all night. The next day I spoke to the staff and immediately we were given an upgrade to a beautiful suite. Service was very timely and professional. Hotel was beautiful and food was lovely.
Mike James A
icon-with Partner
with Partner
10.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

Beautiful room, great service at the Banyan Tree again!
Henry
8.0
/10
Reviewed 385 week(s) ago

Expedia Group verified review

Quite nice. I would like to stay again in the near future.
Ming Shun
icon-Family
Family
10.0
/10
Reviewed 393 week(s) ago

Hotels.com verified review

The hotel is great. Everything is almost as perfect as it should be. Except 2 things, for a hotel opened in 2011, the mantainence team is not doing a great job. Secondly, if you are using the gym, it has very few resistance training equipment and the gym’s air conditioning is quiet bad. Other than these minor setbacks, it is still a great hotel. Considering what they provide. A solid 4.8/5
Read More
Mardo
10.0
/10
Reviewed 396 week(s) ago

Expedia Group verified review

amazing rooms the service is out of this world very elegant and clean hotel recommended for luxury stay
Number of reviews per page
20
40