Berjaya Tioman Resort

Resorts
7.6
/10
Pleasant
699 reviews

What Guests Say About Their Stay

Norashikin J.

9.1
/ 10
Deluxe rooms are very suitable for our comfortable and clean family.
See original

anishazleen

8.5
/ 10
The best resort in Tioman Island.

Wilson Lee

8.5
/ 10
Very quiet and beautiful place. Will come back again

Elianne

10.0
/ 10
We absolutely loved our stay here, it's such a beautiful resort and the service is excellent. The pool is wonderful and always plenty of sunbeds. The food is great, with two restaurants to choose from and a good variety on the menu. The buffet is quite expensive compared to the a la carte menu. We enjoyed the pool bar and beach bar and selection of cocktails. We loved our trial diving and our snorkeling trip, where we saw small sharks and a turtle. There's a buggy service to take you anywhere around the hotel at any time. I also enjoyed the free yoga class next to the sea. Service everywhere is always brilliant.

Joanna Shirlene

10.0
/ 10
Tropical paradise. The only negative, a really hard bed. We requested a mattress topper which got sent to a teenagers next door. There beds were fine ro begin with. Otherwise, a lovely place to stay.
In the Area
See Map
P.O. Box 4, Kampung Lalang, Tioman Island, Rompin, Pahang, Malaysia, 86807

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Berjaya Tioman Resort is a resort is located at Kampung Lalang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Berjaya Tioman Resort

P.O. Box 4, Kampung Lalang, Tioman Island, Rompin, Pahang, Malaysia, 86807
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Lobby Berjaya Tioman Resort
Lobby 2 Berjaya Tioman Resort

Discover More About Berjaya Tioman Resort

Discover Paradise at Berjaya Tioman Resort

Welcome to Berjaya Tioman Resort, your gateway to an unforgettable tropical escape. Nestled on the pristine shores of Tioman Island, this resort offers a perfect blend of natural beauty, modern comfort, and warm Malaysian hospitality. Whether you're seeking adventure, relaxation, or a romantic getaway, Berjaya Tioman Resort promises an experience that will leave you refreshed and rejuvenated.

Berjaya Tioman Resort Location

Berjaya Tioman Resort is ideally situated on Tioman Island, within the state of Pahang, Malaysia. Specifically, it is located at P.O. Box 4, Kampung Lalang, Pulau Tioman, Rompin, Pahang, Malaysia, 86807. While Tioman Island is a tropical paradise accessible by ferry, the resort itself offers a secluded and tranquil environment, far from the hustle and bustle of mainland cities. The atmosphere here is one of serene natural beauty, with lush rainforests meeting crystal-clear turquoise waters. It's a destination that truly allows you to disconnect and immerse yourself in the island's charm.

Berjaya Tioman Resort Facilities & Services

Facilities for guests at Berjaya Tioman Resort are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • Multiple swimming pools, including a main pool and a children's pool, perfect for a refreshing dip.
  • A fully equipped gymnasium for those who wish to maintain their fitness routine.
  • The Ayura Spa offers a sanctuary for relaxation and rejuvenation with a range of treatments.
  • A dedicated Kids' Club providing engaging activities for younger guests.
  • Complimentary Wi-Fi is available in public areas and rooms.
  • On-site water sports center offering activities like snorkeling, diving, and kayaking.
  • Complimentary parking is available for guests arriving by boat and utilizing resort transport.

Berjaya Tioman Resort Room Types

A variety of room types are available at Berjaya Tioman Resort, ensuring there's a perfect accommodation for every traveler. The room types of Berjaya Tioman Resort include:
  • Superior Chalet:

    Offering Garden View or Sea View, these rooms are non-smoking and may feature a bathtub.
  • Deluxe Chalet:

    With options for Garden View or Sea View, these rooms are non-smoking and some may include a bathtub.
  • Premier Chalet:

    These spacious chalets provide stunning Sea View and are non-smoking. Bathtub availability may vary.
  • Family Chalet:

    Designed for families, these chalets offer ample space and Garden View. They are non-smoking and may feature a bathtub.
  • Suite:

    For those seeking extra luxury, suites offer enhanced amenities and Sea View, with non-smoking options and a bathtub.
Please note that pet-friendly rooms are not available at Berjaya Tioman Resort.

Berjaya Tioman Resort Dining & Restaurants

Berjaya Tioman Resort offers a delightful culinary journey with its on-site dining options.
  • Ayura Restaurant:

    The resort's main restaurant, offering a buffet breakfast, lunch, and dinner with a variety of international and local Malaysian dishes. Estimated price per person for dinner is around PHP 1,200. Operating hours are from 7:00 AM to 10:00 PM.
  • Sunken Bar:

    A relaxed poolside bar serving refreshing drinks, cocktails, and light snacks. Operating hours are from 10:00 AM to 11:00 PM.
  • Tepi Laut Beach Bar:

    Enjoy casual dining with a view of the South China Sea, offering grilled seafood and local specialties. Estimated price per person is around PHP 800. Operating hours are from 11:00 AM to 10:00 PM.

Berjaya Tioman Resort Nearby Attractions and Activities

Tioman Island and its surrounding areas offer a wealth of natural beauty and activities for visitors.
  • Tioman Marine Park:

    A protected marine area renowned for its vibrant coral reefs and diverse marine life, perfect for snorkeling and diving.
  • Tekek Village:

    The main village on Tioman Island, offering local shops, restaurants, and a glimpse into island life.
  • Juara Turtle Project:

    Located on the east coast, this conservation project allows visitors to learn about and potentially witness sea turtle nesting and hatching.
  • Mount Kajang:

    For the adventurous, hiking to the summit of Mount Kajang offers panoramic views of the island.
  • Salang Village:

    A popular spot for backpackers and divers, known for its lively atmosphere and excellent dive sites.
If you are looking for other activities around Berjaya Tioman Resort, check out the best deals on Traveloka: Recommended activities in Pahang!

How to Get to Berjaya Tioman Resort from the Airport

Getting to Berjaya Tioman Resort involves a combination of land and sea travel. There is no direct airport on Tioman Island.
  • From Kuala Lumpur International Airport (KLIA):

    Take a domestic flight or bus to Mersing or Tanjung Gemok on the mainland. From these ferry terminals, you can take a ferry to Tioman Island. The resort can arrange for a boat transfer from the Tioman jetty to the resort.
  • Ferry Services:

    Regular ferry services operate from Mersing and Tanjung Gemok to various jetties on Tioman Island, including Tekek, which is closest to Berjaya Tioman Resort. Ferry ticket prices typically range from PHP 800 to PHP 1,500 per person, depending on the operator and season.
  • Resort Boat Transfer:

    Upon arrival at the Tioman jetty (usually Tekek), the resort offers a boat transfer service to take you directly to the resort. This service is often included or can be arranged for a fee.
  • Airport Transfer Service:

    While there isn't a direct airport on Tioman, for convenience, you can arrange for airport transfer services from KLIA to Mersing or Tanjung Gemok, which may include ferry tickets. This can be booked through Traveloka.
The journey from KLIA to the ferry terminal can take approximately 3-4 hours by road, followed by a ferry ride of about 1.5 to 2 hours.

Summary of Why You Should Choose to Stay at Berjaya Tioman Resort

Berjaya Tioman Resort stands out as an exceptional choice for your island getaway due to its stunning natural setting, comprehensive facilities, and commitment to guest comfort.
  • Idyllic Location:

    Situated on the beautiful Tioman Island, offering pristine beaches and lush rainforests.
  • Excellent Facilities:

    From multiple swimming pools and a spa to a kids' club and water sports, there's something for everyone.
  • Comfortable Accommodation:

    A range of well-appointed chalets and suites to suit different needs and preferences.
  • Diverse Dining Options:

    Enjoy a variety of local and international cuisines at the resort's restaurants and bars.
  • Adventure and Relaxation:

    Perfect for both thrill-seekers looking to explore the underwater world and those seeking a peaceful retreat.
For the best rates and seamless booking experience, consider Room availability at Berjaya Tioman Resort through Traveloka. Booking Berjaya Tioman Resort is made easy and convenient, ensuring you can secure your dream vacation with just a few clicks. Book budget hotels in Pahang and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Berjaya Tioman Resort

Swimming Pool Berjaya Tioman Resort
Swimming Pool
Fitness Center Berjaya Tioman Resort
Fitness Center
Functional Hall Berjaya Tioman Resort
Functional Hall
Lobby Berjaya Tioman Resort
Lobby
Accommodation Services Berjaya Tioman Resort
Accommodation Services

Sports and Recreations

  • Banana boat
  • Basketball
  • Beach volleyball
  • Billiard
  • Canoeing
  • Cycling
  • Diving
  • Fishing
  • Fitness center
  • Game room
  • Golf
  • Golf course
  • Golf desk
  • Outdoor tennis court
  • Pedal boating
  • Pool or Snooker
  • Snorkeling
  • Table tennis
  • Tennis
  • Volleyball
  • Water sport

Things to Do

  • Beach sun loungers
  • Beach towel
  • Beach umbrella
  • Children play area
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Outdoor pool
  • Pool cabanas
  • Pool sun loungers
  • Private beach
  • Sauna
  • Spa
  • Sauna
  • Steam room
  • Sun loungers
  • Waterslide

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Beach Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Cafe
  • Dining area
  • Poolside bar
  • Snack bar
  • Snacks

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Medical service
  • Mobile
  • Multilingual staff
  • Newspaper in lobby
  • Porter
  • Tours
  • Wedding service

General

  • AC
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Smoke-free
  • Terrace

Public Facilities

  • Parking
  • Coffee shop
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Hair salon
  • Shops

Family-friendly Facilities

  • Kids club
  • Children club (surcharge)
  • Children pool

Transportation

  • Airport transfer
  • Bicycle rental

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Ferry terminal shuttle

Accommodation Policy & General Information in Berjaya Tioman Resort

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Credit card guarantee required for: -Garden View Chalet (Tioman Explorer) -Garden View Chalet (Tioman Vacay) -Garden View Chalet (Family Retreat)

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Berjaya Tioman Resort
277
Number of floors in Berjaya Tioman Resort
1
Another facilities in Berjaya Tioman Resort
Banana boat, Basketball, Beach volleyball, Billiard, Canoeing

Frequently asked question in Berjaya Tioman Resort

What are available facilities at Berjaya Tioman Resort?
There are top facilites at Berjaya Tioman Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Berjaya Tioman Resort?
The standard check-in time at Berjaya Tioman Resort is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Berjaya Tioman Resort provide breakfast?
Yes, Berjaya Tioman Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Berjaya Tioman Resort?
Berjaya Tioman Resort is a 4.0-star hotel.
How many floors does Berjaya Tioman Resort have?
Berjaya Tioman Resort has 1 floors.
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More Reviews from Other Guests in Berjaya Tioman Resort

Overall Ratings & Reviews Berjaya Tioman Resort

Traveloka (93)
Other sources (606)
7.6
Pleasant
From 606 reviews
Cleanliness

7.6

Room Comfort

7.6

Location

8.0

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Berjaya Tioman Resort

Number of reviews per page
20
40
Top reviews
Elianne
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

We absolutely loved our stay here, it's such a beautiful resort and the service is excellent. The pool is wonderful and always plenty of sunbeds. The food is great, with two restaurants to choose from and a good variety on the menu. The buffet is quite expensive compared to the a la carte menu. We enjoyed the pool bar and beach bar and selection of cocktails. We loved our trial diving and our snorkeling trip, where we saw small sharks and a turtle. There's a buggy service to take you anywhere around the hotel at any time. I also enjoyed the free yoga class next to the sea. Service everywhere is always brilliant.
Read More
Joanna Shirlene
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Tropical paradise. The only negative, a really hard bed. We requested a mattress topper which got sent to a teenagers next door. There beds were fine ro begin with. Otherwise, a lovely place to stay.
Robyn
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

It was a great place to stay and wished I could have stayed longer. The staff are excellent.
Mahomed
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Great family hotel. Have all amenities within it and the town is within quick drive distance by taxi or if you are willing to walk into the town it will be at least 30 minutes of uphill and downhill road hike. It was our wedding anniversary and the staff are amazing, they took care of all our needs. Highly recommend them.
Veronica
icon-Family
Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The waiter needs to improve their service communication details not pass on proper instructions Food should have more choices, chief are friendly Facilities and some program should can be improve eg . Yoga no service due to urgent leave Massage only one person limited resources Every where you go needs car service
Eddy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Definitely the best on the island, but for the price compared to a similar holiday it comes out as pricey, nontheless we visited for the marine life and nature , that did not dissapoint and as far as Pulau Tioman goes , Berjaya Is the most comfortable place to do this from!
Mikhail
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Loved the beach and the snorkelling was so easy to arrange. The food was good. The rooms are a bit dated however.
KHALID
icon-Business
Business
10.0
/10
Reviewed 311 week(s) ago

Hotels.com verified review

Amazing stay. If only rental motorbikes be allowed freely superb. Because the only way to get there is by boat.
Gauri
icon-with Partner
with Partner
2.0
/10
Reviewed 345 week(s) ago

Hotels.com verified review

Only one restaurant and no room service available. No first aid available at property when we requested. Snake near our room. Staff were bit rude.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

Nice staff
EF
4.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Staff and service culture (and prices) are completely out of whack and we strongly recommend avoiding this place until they improve. Examples: * Staff told us to 'come here' to order food and drinks - not a problem usually but they charge more than at home at this 'resort' which is supposed to be top class for the island. * Breakfast was generally very mediocre - poor selection. Coffee machine not working? Come back tomorrow morning. Need a spoon? It's over there, ferenghi. Fruit juices on the menu? We have two of the seven listed. * the kicker: We were sat in the Chinese restaurant trying to get a healthy option (US $65 minimum or so for two...every single meal came in around these prices), when a guitarist and singer came in to sing at us. Not our thing - not by a long shot. When we asked them to leave us alone directly and specifically and clearly - they smiled at us and kept singing. When we asked the waiter to ask them, he smiled and said it was 'impossible'. We actually got up, walked out, and sat outside in the heat until they left. This resort is to be avoided unless you want that kind of thing all the time. I have lived in villages and had a career in development things, and this trip literally was intended as my post-surgery "I survived a big disease thing" reward trip with my gf. We came away more tired than when we arrived and happy to get out. And much poorer for the experience.
Read More
Edmund
icon-Family
Family
6.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

Had stayed at Berjaya Tioman some years back and enjoyed it. We decided to go back and take a short break of 4 days and 3 nights. We decided to spend a bit more and booked 2 sea view rooms. The rooms were large and pleasant. Then a fire broke out and engulfed the main restaurant and we were woken up by the commotion about 3am and had to be evacuated to the lobby of the hotel till 6 am plus. The staff did well in helping the guests get comfortable as they started assigning us alternative rooms. We were then approached and offered alternative rooms, which we were glad to take as we were tired by then. Unfortunately, they turned out to be standard rooms at the back of the property, supposedly a temporary arrangement. We understand that the hotel may have its limitations and may not have other sea view rooms to offer us. But since we had already paid for the more expensive rooms, the least the hotel could do was to reimburse us with the difference or with a meal or activity voucher. Even though we brought this up to the reception, nothing came out of it. Anyway, we decided to let it rest. Rooms: the sea view rooms are nice, not the standard rooms which are worn. Food: the restaurant food were quite average, not 'restaurant standard.' Snorkelling: you can snorkel in front of the hotel but you need to go past the dead corals and rocks. Staff: they were generally polite and helpful but management needs improvement and better understanding of the hospitality industry.
Read More
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

Twenty year ago I visited this place, twenty years later I’m back. Still as good as before, clean, nice food everything still in TOP TOP condition , ready a nice and peaceful place to re charge
Badara
icon-Family
Family
8.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

The rooms need to be updated!!!!!!!! Those with the sea view have only 2 small windows, so it s s trap and the photos do not match the reality!!!!! the location is pretty good, the breakfast could be more diverse.
Charmaine
icon-Family
Family
8.0
/10
Reviewed 354 week(s) ago

Hotels.com verified review

Need to educate their staff on efficiency and handling of complaints. There was a fly in my noodles and I only noticed after eating some of it. Manager was not around and although staff did apologise still charged me for it even though the majority couldn’t be eaten. Beach chalet Room was large and airy and very nice
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

Stayed many times.. comfortable room with very nice staff. However, slow in room to room pick up service as we waited for 40mins for the buggy to bring all luggages to yhe reception for check out
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

Property was fine but the pictures were misleading. It was much more rundown than anticipated.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 357 week(s) ago

Expedia Group verified review

Hotel staff should tell or notify customers on the sand flies issue during the check in so that we will spray insect repellent or avoid during the dawn. Or else we wouldn't get bitten without knowing there is sandfly issue at the beach.
Verified traveler
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 361 week(s) ago

Expedia Group verified review

Must upgrade certain furnishing in chalet as its not compatible with the high price imposed..the security guard was rude..BERJAYA must act fairness regards to riding bikes in vicinity..
Verified traveler
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

The resort is less maintain,the picture looked great but it wasnt in fact
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Berjaya Tioman Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Berjaya Tioman Resort

Traveloka (93)
Other sources (606)
7.6
Pleasant
From 606 reviews
Cleanliness

7.6

Room Comfort

7.6

Location

8.0

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Berjaya Tioman Resort

Number of reviews per page
20
40
Top reviews
Elianne
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

We absolutely loved our stay here, it's such a beautiful resort and the service is excellent. The pool is wonderful and always plenty of sunbeds. The food is great, with two restaurants to choose from and a good variety on the menu. The buffet is quite expensive compared to the a la carte menu. We enjoyed the pool bar and beach bar and selection of cocktails. We loved our trial diving and our snorkeling trip, where we saw small sharks and a turtle. There's a buggy service to take you anywhere around the hotel at any time. I also enjoyed the free yoga class next to the sea. Service everywhere is always brilliant.
Read More
Joanna Shirlene
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Tropical paradise. The only negative, a really hard bed. We requested a mattress topper which got sent to a teenagers next door. There beds were fine ro begin with. Otherwise, a lovely place to stay.
Robyn
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

It was a great place to stay and wished I could have stayed longer. The staff are excellent.
Mahomed
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Great family hotel. Have all amenities within it and the town is within quick drive distance by taxi or if you are willing to walk into the town it will be at least 30 minutes of uphill and downhill road hike. It was our wedding anniversary and the staff are amazing, they took care of all our needs. Highly recommend them.
Veronica
icon-Family
Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The waiter needs to improve their service communication details not pass on proper instructions Food should have more choices, chief are friendly Facilities and some program should can be improve eg . Yoga no service due to urgent leave Massage only one person limited resources Every where you go needs car service
Eddy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Definitely the best on the island, but for the price compared to a similar holiday it comes out as pricey, nontheless we visited for the marine life and nature , that did not dissapoint and as far as Pulau Tioman goes , Berjaya Is the most comfortable place to do this from!
Mikhail
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Loved the beach and the snorkelling was so easy to arrange. The food was good. The rooms are a bit dated however.
KHALID
icon-Business
Business
10.0
/10
Reviewed 311 week(s) ago

Hotels.com verified review

Amazing stay. If only rental motorbikes be allowed freely superb. Because the only way to get there is by boat.
Gauri
icon-with Partner
with Partner
2.0
/10
Reviewed 345 week(s) ago

Hotels.com verified review

Only one restaurant and no room service available. No first aid available at property when we requested. Snake near our room. Staff were bit rude.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

Nice staff
EF
4.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Staff and service culture (and prices) are completely out of whack and we strongly recommend avoiding this place until they improve. Examples: * Staff told us to 'come here' to order food and drinks - not a problem usually but they charge more than at home at this 'resort' which is supposed to be top class for the island. * Breakfast was generally very mediocre - poor selection. Coffee machine not working? Come back tomorrow morning. Need a spoon? It's over there, ferenghi. Fruit juices on the menu? We have two of the seven listed. * the kicker: We were sat in the Chinese restaurant trying to get a healthy option (US $65 minimum or so for two...every single meal came in around these prices), when a guitarist and singer came in to sing at us. Not our thing - not by a long shot. When we asked them to leave us alone directly and specifically and clearly - they smiled at us and kept singing. When we asked the waiter to ask them, he smiled and said it was 'impossible'. We actually got up, walked out, and sat outside in the heat until they left. This resort is to be avoided unless you want that kind of thing all the time. I have lived in villages and had a career in development things, and this trip literally was intended as my post-surgery "I survived a big disease thing" reward trip with my gf. We came away more tired than when we arrived and happy to get out. And much poorer for the experience.
Read More
Edmund
icon-Family
Family
6.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

Had stayed at Berjaya Tioman some years back and enjoyed it. We decided to go back and take a short break of 4 days and 3 nights. We decided to spend a bit more and booked 2 sea view rooms. The rooms were large and pleasant. Then a fire broke out and engulfed the main restaurant and we were woken up by the commotion about 3am and had to be evacuated to the lobby of the hotel till 6 am plus. The staff did well in helping the guests get comfortable as they started assigning us alternative rooms. We were then approached and offered alternative rooms, which we were glad to take as we were tired by then. Unfortunately, they turned out to be standard rooms at the back of the property, supposedly a temporary arrangement. We understand that the hotel may have its limitations and may not have other sea view rooms to offer us. But since we had already paid for the more expensive rooms, the least the hotel could do was to reimburse us with the difference or with a meal or activity voucher. Even though we brought this up to the reception, nothing came out of it. Anyway, we decided to let it rest. Rooms: the sea view rooms are nice, not the standard rooms which are worn. Food: the restaurant food were quite average, not 'restaurant standard.' Snorkelling: you can snorkel in front of the hotel but you need to go past the dead corals and rocks. Staff: they were generally polite and helpful but management needs improvement and better understanding of the hospitality industry.
Read More
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

Twenty year ago I visited this place, twenty years later I’m back. Still as good as before, clean, nice food everything still in TOP TOP condition , ready a nice and peaceful place to re charge
Badara
icon-Family
Family
8.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

The rooms need to be updated!!!!!!!! Those with the sea view have only 2 small windows, so it s s trap and the photos do not match the reality!!!!! the location is pretty good, the breakfast could be more diverse.
Charmaine
icon-Family
Family
8.0
/10
Reviewed 354 week(s) ago

Hotels.com verified review

Need to educate their staff on efficiency and handling of complaints. There was a fly in my noodles and I only noticed after eating some of it. Manager was not around and although staff did apologise still charged me for it even though the majority couldn’t be eaten. Beach chalet Room was large and airy and very nice
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

Stayed many times.. comfortable room with very nice staff. However, slow in room to room pick up service as we waited for 40mins for the buggy to bring all luggages to yhe reception for check out
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

Property was fine but the pictures were misleading. It was much more rundown than anticipated.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 357 week(s) ago

Expedia Group verified review

Hotel staff should tell or notify customers on the sand flies issue during the check in so that we will spray insect repellent or avoid during the dawn. Or else we wouldn't get bitten without knowing there is sandfly issue at the beach.
Verified traveler
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 361 week(s) ago

Expedia Group verified review

Must upgrade certain furnishing in chalet as its not compatible with the high price imposed..the security guard was rude..BERJAYA must act fairness regards to riding bikes in vicinity..
Verified traveler
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

The resort is less maintain,the picture looked great but it wasnt in fact
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