citizenM Kuala Lumpur Bukit Bintang

Hotels
9.3
/10
Exceptional
474 reviews

What Guests Say About Their Stay

Fery C.
9.7
/ 10
Great hotel, clean, comfortable, the room is spacious, the bed also large enough. Easy check-in and check-out, strategic location, nice staff. Couldn't complain!
BEE LING
10.0
/ 10
Hotel is just next to Night market which makes it very easy to look for food in the evening. Everything is controlled using iPad in the room including TV, blinds and lighting. Big Shopping mall Mitsui Lalaport mall is 15mins walk from hotel. However be careful of traffic there as roads are busy.
Hareeta
10.0
/ 10
Very modern, yet welcoming and comfortable, hotel. Great breakfast and excellent service from staff.
Omar
10.0
/ 10
Did the trick very nicely. Very friendly staff. Convenient and cheap breakfast - great coffee. Well located. Comfortable beds.
In the Area
See Map
128 Jalan Pudu, Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
citizenM Kuala Lumpur Bukit Bintang is located in area / city Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around citizenM Kuala Lumpur Bukit Bintang

128 Jalan Pudu, Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Discover More Places
Lobby citizenM Kuala Lumpur Bukit Bintang
Lobby 2 citizenM Kuala Lumpur Bukit Bintang

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Location


citizenM Kuala Lumpur Bukit Bintang is located in area / city Bukit Bintang.

About citizenM Kuala Lumpur Bukit Bintang

Whether you are planning an event or other special occasions, citizenM Kuala Lumpur Bukit Bintang is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at citizenM Kuala Lumpur Bukit Bintang.

Are you a shopaholic? Staying at citizenM Kuala Lumpur Bukit Bintang will surely spoil you for numerous shopping centers nearby.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, citizenM Kuala Lumpur Bukit Bintang provides a pleasant accommodation for your stay.

From business event to corporate gathering, citizenM Kuala Lumpur Bukit Bintang provides complete services and facilities that you and your colleagues need.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, citizenM Kuala Lumpur Bukit Bintang is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from citizenM Kuala Lumpur Bukit Bintang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

citizenM Kuala Lumpur Bukit Bintang is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at citizenM Kuala Lumpur Bukit Bintang.

All facilities in citizenM Kuala Lumpur Bukit Bintang

Bar, Cafe and Lounge citizenM Kuala Lumpur Bukit Bintang
Bar, Cafe and Lounge
Common Space citizenM Kuala Lumpur Bukit Bintang
Common Space
Lobby citizenM Kuala Lumpur Bukit Bintang
Lobby
CleanAccommodation citizenM Kuala Lumpur Bukit Bintang
CleanAccommodation
Exterior citizenM Kuala Lumpur Bukit Bintang
Exterior

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast served to the table
  • Dining area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible path of travel
  • Roll-in shower
  • Wheelchair accessible

Business Facilities

  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER

General

  • AC
  • Non-smoking room
  • Smoking area
  • Smoke-free

Connectivity

  • LAN Internet
  • Free WiFi

Transportation

  • Secure parking

Accommodation Policy & General Information in citizenM Kuala Lumpur Bukit Bintang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at citizenM Kuala Lumpur Bukit Bintang
210
Number of floors in citizenM Kuala Lumpur Bukit Bintang
6
Another facilities in citizenM Kuala Lumpur Bukit Bintang
Coffee/tea in lobby, Early check-in, Late check-out, Breakfast restaurant, Dinner restaurant

Frequently asked question in citizenM Kuala Lumpur Bukit Bintang

What are available facilities at citizenM Kuala Lumpur Bukit Bintang?
There are top facilites at citizenM Kuala Lumpur Bukit Bintang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at citizenM Kuala Lumpur Bukit Bintang?
The standard check-in time at citizenM Kuala Lumpur Bukit Bintang is starting from From 14:00 while the latest check-out time is at Before 11:00
Does citizenM Kuala Lumpur Bukit Bintang provide breakfast?
Yes, citizenM Kuala Lumpur Bukit Bintang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of citizenM Kuala Lumpur Bukit Bintang?
citizenM Kuala Lumpur Bukit Bintang is a 4.0-star hotel.
How many floors does citizenM Kuala Lumpur Bukit Bintang have?
citizenM Kuala Lumpur Bukit Bintang has 6 floors.
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More Reviews from Other Guests in citizenM Kuala Lumpur Bukit Bintang

9.4
Exceptional
From 398 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews citizenM Kuala Lumpur Bukit Bintang

Number of reviews per page
20
40
Top reviews
Justin
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Location is good Good value of money Room not big but I guess that’s what you paid for Overall good
BEE LING
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel is just next to Night market which makes it very easy to look for food in the evening. Everything is controlled using iPad in the room including TV, blinds and lighting. Big Shopping mall Mitsui Lalaport mall is 15mins walk from hotel. However be careful of traffic there as roads are busy.
Hareeta
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very modern, yet welcoming and comfortable, hotel. Great breakfast and excellent service from staff.
Koreisha
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Overall ok. 1 star for the member of staff at check in . Rude , not even a hello , smile , unhelpful & we felt we were disturbing him ! But next day day staff & until end of stay very polite & helpful. Hotel basic amenities.. not even a glass or kettle in room Fancy light options using iPad but not useful & would prefer a kettle & some snacks /drinks instead Breakfast average Bed accessible only from one side. Quite inconvenient Would Not recommend for long stay.
Read More
Omar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Did the trick very nicely. Very friendly staff. Convenient and cheap breakfast - great coffee. Well located. Comfortable beds.
Gadeen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

A place that really prioritizes sleep hygiene and is very comfortable
Hanako
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Location is awesome! The famous Jalan Alor food street is just a couple-of-minute walk away and everything in Bukit Bintang area is walkable, yet the area around the hotel is not busy. I loved the convenience and how clean, comfortable, and modern the hotel was. Food was pretty good and cheap, staff was friendly and very helpful, and the room was pretty and cosy. This accommodation is definitely good value for money!
Read More
Ricardo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

When you book this hotel, you're booking a whole experience. Not just a room. I wish to come back and stay for a long period of time. It's easy call this hotel your home away from home
Jojo Soh
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Amazing and friendly staff welcoming us and also guide us on checkin. Hotel comfortable and at great location near night marker, shopping, massage and aubway
Edward
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Comfortable bed and shower. Friendly, helpful staff. Located close to night market.
Farah
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I LOVED IT
Syed
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff were attentive and the location was great.
Abdulkadir
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Although tiny rooms but felt spacious with many places to put and hide your stuff like under the bed. Very clean and the breakfast was more than enough. I very much liked the iPad control of everything. Easy to use. The curtains are controlled by the iPad as well in addition to the switch/buttons. Nice view. Very close to Jalan Alor Food Street and Pavilion shppoing center. Lot of nearby food, coffee, and shopping options. My go to place when in KL
Read More
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Close to attractions, and hop on, hop off bus stop. Excellent value for money.
Ray Gerard
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Modern and efficient design. Location ideal for our purposes and needs. Will definitely stay here again.
Gerry
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff and property were exceptional.. Kesh went out of his way everyday to make sure I was taken care of.. this property is absolutely the best!!!
Grant
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Expedia is the worst. Book direct!!! Great hotel and much cheaper direct.
Rachel-Audrey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I am never disappointed when I stay in a citizen M. It has everything you need for a short stay, the most comfortable bed, the easiest check in, excellent pillows, cafe on the premises. Just excellent value and friendly staff!
Verified traveler
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

We had a wonderful stay! We love the cosy and homey room, the view of KL and Twin Towers behind our bed, the smart home functions from the iPad, and last but not least the “rainfall” in the shower! The hotel has convenience stores at its ground floor, and nearby is the buzzing Jalan Alor food street. The staff were very friendly and attentive to your queries.
Read More
Jimmy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Light in the bathroom
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 citizenM Kuala Lumpur Bukit Bintang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 398 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews citizenM Kuala Lumpur Bukit Bintang

Number of reviews per page
20
40
Top reviews
Justin
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Location is good Good value of money Room not big but I guess that’s what you paid for Overall good
BEE LING
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel is just next to Night market which makes it very easy to look for food in the evening. Everything is controlled using iPad in the room including TV, blinds and lighting. Big Shopping mall Mitsui Lalaport mall is 15mins walk from hotel. However be careful of traffic there as roads are busy.
Hareeta
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very modern, yet welcoming and comfortable, hotel. Great breakfast and excellent service from staff.
Koreisha
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Overall ok. 1 star for the member of staff at check in . Rude , not even a hello , smile , unhelpful & we felt we were disturbing him ! But next day day staff & until end of stay very polite & helpful. Hotel basic amenities.. not even a glass or kettle in room Fancy light options using iPad but not useful & would prefer a kettle & some snacks /drinks instead Breakfast average Bed accessible only from one side. Quite inconvenient Would Not recommend for long stay.
Read More
Omar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Did the trick very nicely. Very friendly staff. Convenient and cheap breakfast - great coffee. Well located. Comfortable beds.
Gadeen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

A place that really prioritizes sleep hygiene and is very comfortable
Hanako
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Location is awesome! The famous Jalan Alor food street is just a couple-of-minute walk away and everything in Bukit Bintang area is walkable, yet the area around the hotel is not busy. I loved the convenience and how clean, comfortable, and modern the hotel was. Food was pretty good and cheap, staff was friendly and very helpful, and the room was pretty and cosy. This accommodation is definitely good value for money!
Read More
Ricardo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

When you book this hotel, you're booking a whole experience. Not just a room. I wish to come back and stay for a long period of time. It's easy call this hotel your home away from home
Jojo Soh
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Amazing and friendly staff welcoming us and also guide us on checkin. Hotel comfortable and at great location near night marker, shopping, massage and aubway
Edward
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Comfortable bed and shower. Friendly, helpful staff. Located close to night market.
Farah
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I LOVED IT
Syed
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff were attentive and the location was great.
Abdulkadir
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Although tiny rooms but felt spacious with many places to put and hide your stuff like under the bed. Very clean and the breakfast was more than enough. I very much liked the iPad control of everything. Easy to use. The curtains are controlled by the iPad as well in addition to the switch/buttons. Nice view. Very close to Jalan Alor Food Street and Pavilion shppoing center. Lot of nearby food, coffee, and shopping options. My go to place when in KL
Read More
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Close to attractions, and hop on, hop off bus stop. Excellent value for money.
Ray Gerard
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Modern and efficient design. Location ideal for our purposes and needs. Will definitely stay here again.
Gerry
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff and property were exceptional.. Kesh went out of his way everyday to make sure I was taken care of.. this property is absolutely the best!!!
Grant
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Expedia is the worst. Book direct!!! Great hotel and much cheaper direct.
Rachel-Audrey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I am never disappointed when I stay in a citizen M. It has everything you need for a short stay, the most comfortable bed, the easiest check in, excellent pillows, cafe on the premises. Just excellent value and friendly staff!
Verified traveler
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

We had a wonderful stay! We love the cosy and homey room, the view of KL and Twin Towers behind our bed, the smart home functions from the iPad, and last but not least the “rainfall” in the shower! The hotel has convenience stores at its ground floor, and nearby is the buzzing Jalan Alor food street. The staff were very friendly and attentive to your queries.
Read More
Jimmy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Light in the bathroom
Number of reviews per page
20
40