Hallmark Crown Hotel - Melaka

Hotels
7.9
/10
Very Good
906 reviews

What Guests Say About Their Stay

Room Space (5)

Mohd N. B. A. S.

9.7
/ 10
Comfortable with new equipment and clean environment. Rooms are comfortable and well priced.
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Muhammad H. B. H.

9.7
/ 10
Beautiful and clean room, romantic atmosphere, very comfortable, tq hallmark crown.
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muhamad h.

9.4
/ 10
Nice room, indoor garden, great facilities and staff!

Noris E. R. I.

10.0
/ 10
It's an awesome hotel! The price is cheap, very comfortable, the staff are all friendly, the food is delicious, the pool pound best, the best.
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Bistamam B. Y.

9.4
/ 10
The room is spacious and clean. The staff is always helpful will come again and again, keep up the good work.
In the Area
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170, Jalan Parameswara, Melaka City Center, Melaka City, Melaka, Malaysia, 75000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Hallmark Crown Hotel - Melaka is located in area / city Melaka Raya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hallmark Crown Hotel - Melaka

170, Jalan Parameswara, Melaka City Center, Melaka City, Melaka, Malaysia, 75000
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Lobby Hallmark Crown Hotel - Melaka
Lobby 2 Hallmark Crown Hotel - Melaka

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Discover Your Melaka Getaway at Hallmark Crown Hotel - Melaka

Welcome to Hallmark Crown Hotel - Melaka, your ideal destination for an unforgettable stay in the historic city of Melaka, Malaysia. Whether you're here for business or leisure, our hotel offers a perfect blend of comfort, convenience, and exceptional service. Room rates at Hallmark Crown Hotel - Melaka start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hallmark Crown Hotel - Melaka Location

Hallmark Crown Hotel - Melaka is strategically situated in the heart of Melaka City, a vibrant district brimming with history and culture. Located at 170, Jalan Parameswara, Pusat Bandar Melaka, Bandaraya Melaka, Melaka, Malaysia, 75000, the hotel is approximately a 10-minute drive from the city center, offering easy access to major attractions and business hubs. For those arriving by road, it's conveniently located near key arterial routes, making it a perfect stop for road trips. The atmosphere surrounding Hallmark Crown Hotel - Melaka is one of vibrant energy, with numerous local eateries and shops just a stone's throw away, yet it maintains a peaceful ambiance within its premises, ideal for a relaxing retreat.

Hallmark Crown Hotel - Melaka Facilities & Services

Facilities for guests at Hallmark Crown Hotel - Melaka are designed to enhance your stay and cater to every need. Our commitment is to provide a seamless and enjoyable experience for all our visitors.

  • Swimming Pool:

    Take a refreshing dip in our outdoor swimming pool, open daily from 7:00 AM to 7:00 PM. No additional fees apply.
  • Fitness Center:

    Stay active during your travels at our well-equipped fitness center, available from 6:00 AM to 10:00 PM. Complimentary for all guests.
  • Restaurant:

    Enjoy delicious meals at our on-site restaurant, serving a variety of local and international cuisines. Operating hours are from 6:30 AM to 11:00 PM.
  • Bar:

    Unwind with a drink at our cozy bar, open from 11:00 AM to 1:00 AM.
  • Free Parking:

    For guests traveling by car, we offer complimentary parking spaces.
  • Wi-Fi:

    Stay connected with complimentary high-speed Wi-Fi available throughout the hotel.
  • 24-Hour Front Desk:

    Our friendly staff are available around the clock to assist you with any queries or requests.
  • Room Service:

    Enjoy the convenience of in-room dining from 7:00 AM to 10:00 PM.

Hallmark Crown Hotel - Melaka Room Types

Discover a range of comfortable and well-appointed accommodations with our diverse room types of Hallmark Crown Hotel - Melaka, designed to suit every traveler's preference.

  • Deluxe Room:

    Available with either a City View or Garden View. Non-smoking rooms are standard. Some Deluxe Rooms feature a bathtub.
  • Executive Room:

    Offering enhanced amenities and a City View. These rooms are non-smoking and some include a bathtub.
  • Suite:

    Our spacious suites provide a luxurious experience with a City View. All suites are non-smoking and come equipped with a bathtub.
  • Family Room:

    Ideal for families, these rooms offer ample space and comfort, typically with a Garden View. Non-smoking and some may include a bathtub.

Hallmark Crown Hotel - Melaka does not currently offer pet-friendly rooms.

Hallmark Crown Hotel - Melaka Dining & Restaurants

Savor a culinary journey at Hallmark Crown Hotel - Melaka, where our dining options promise to delight your taste buds.

  • The Heritage Restaurant:

    Our main restaurant offers a delightful breakfast buffet from 6:30 AM to 10:00 AM, with lunch and dinner served à la carte from 12:00 PM to 10:00 PM. Estimated price per person for lunch/dinner is PHP 800.
  • The Sky Lounge:

    Enjoy breathtaking city views and a selection of light snacks and beverages from 5:00 PM to 1:00 AM. Perfect for evening relaxation.

Hallmark Crown Hotel - Melaka Nearby Attractions and Activities

Immerse yourself in the rich heritage and vibrant culture of Melaka with these nearby attractions:

  • A Famosa Fortress:

    Explore the remnants of this historic Portuguese fortress, a significant landmark of Melaka's colonial past.
  • St. Paul's Church:

    Visit the ruins of this ancient church, offering panoramic views of the city and a glimpse into history.
  • Jonker Street Night Market:

    Experience the lively atmosphere of this famous street market, known for its antique shops, street food, and cultural performances (operates on weekends).
  • Melaka Sultanate Palace Museum:

    Discover the history and culture of the Melaka Sultanate in this beautifully reconstructed palace.
  • The Stadthuys:

    Admire the striking red Dutch colonial building, a prominent historical landmark in the heart of Melaka.

If you are looking for other activities around Hallmark Crown Hotel - Melaka, check out the best deals on Traveloka: Recommended activities in Melaka!

How to Get to Hallmark Crown Hotel - Melaka from the Airport

Navigating your journey to Hallmark Crown Hotel - Melaka is made easy with several transportation options. The airport transfer service of Hallmark Crown Hotel - Melaka ensures a smooth arrival. Here's how to get to Hallmark Crown Hotel - Melaka:

  • Taxi:

    Metered taxis are readily available at the airport. The estimated fare to the hotel is around PHP 500 - PHP 700, depending on traffic.
  • Ride-hailing Service:

    You can book a ride-hailing service through your preferred app for a convenient and often more affordable option. Estimated cost is similar to a taxi.
  • Hotel Private Transfer:

    For a hassle-free experience, you can pre-book a private airport transfer directly with the hotel. Please contact the hotel in advance for rates and booking. This service offers a comfortable and direct journey. You can also explore airport transfer services for more options.

Summary of Why You Should Choose to Stay at Hallmark Crown Hotel - Melaka

Choosing Hallmark Crown Hotel - Melaka for your next trip offers a multitude of benefits, ensuring a comfortable and memorable experience. With excellent room availability at Hallmark Crown Hotel - Melaka, you're sure to find the perfect accommodation for your needs. Booking Hallmark Crown Hotel - Melaka is simple and convenient, especially through Traveloka.

  • Prime Location:

    Situated in the heart of Melaka, offering easy access to historical sites and modern conveniences.
  • Comfortable Accommodations:

    A variety of well-appointed rooms and suites to suit all preferences.
  • Excellent Facilities:

    Enjoy amenities such as a swimming pool, fitness center, and on-site dining.
  • Exceptional Service:

    Friendly and attentive staff dedicated to making your stay pleasant.
  • Value for Money:

    Competitive rates and special offers, especially when booking through Traveloka.

Book your stay at Hallmark Crown Hotel - Melaka today and experience the best of Melaka! For great deals on accommodations, consider exploring Book budget hotels in Melaka. Planning your travel to Melaka? Easily book domestic and international flights at low prices with Traveloka.

All facilities in Hallmark Crown Hotel - Melaka

Bar, Cafe and Lounge Hallmark Crown Hotel - Melaka
Bar, Cafe and Lounge
Swimming Pool Hallmark Crown Hotel - Melaka
Swimming Pool
Functional Hall Hallmark Crown Hotel - Melaka
Functional Hall
Lobby Hallmark Crown Hotel - Melaka
Lobby
Accommodation Services Hallmark Crown Hotel - Melaka
Accommodation Services

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Breakfast restaurant
  • WiFi in public area

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Accessible path of travel
  • Wheelchair accessible

Food and Drinks

  • Buffet breakfast
  • Cafe

Transportation

  • Limo or town car service
  • Secure parking

Kids and Pets

  • Highchairs

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hallmark Crown Hotel - Melaka

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Effective from 1st January 2025, the Melaka State Government imposed a mandatory MYR 4.00 Heritage Tax Fee per occupied room per night for all hotel accommodation. This fee may change without prior notice. This fee will be collected by hotel upon guest arrival.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Facility

Swimming Pool closed temporarily from 1-9-2020 to 31-12-2020.

General Check-in Instructions

i. Refundable Deposit Our hotel will collect a refundable deposit of RM 50 to guarantee incidentals during your stay with us. ii. Check In / Out Timings Check in time is at 3pm onwards and check out time is at 12.00 Noon sharp. Extension of check out timing is subjected to availability and additional charges may apply. iii. Minimum check-in age is age 18. Kindly contact hotel for late check-in & last-minute booking. For No Show, reservation will be forfeited and room will be released automatically. iv. On 01 April 2014, the Melaka State Government imposed a mandatory Heritage Tax Fee per occupied room per night for all hotel accommodation. This fee may change without prior notice. Please note, effective 01 January 2025, hotel will collect this fee this fee directly from guests upon check-out. Mandatory charges: 1. Heritage tax: MYR4 per room per night 2. Non-Malaysian is subject to tourism tax MYR10 per room per night. **Hotel reserves the right to refuse service to anyone for any reason(s) that does not violate Federal or State laws.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hallmark Crown Hotel - Melaka
157
Number of floors in Hallmark Crown Hotel - Melaka
5
Another facilities in Hallmark Crown Hotel - Melaka
Ballroom, Banquet, Connecting rooms, Family room, Non-smoking room

Frequently asked question in Hallmark Crown Hotel - Melaka

What are available facilities at Hallmark Crown Hotel - Melaka?
There are top facilites at Hallmark Crown Hotel - Melaka such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hallmark Crown Hotel - Melaka?
The standard check-in time at Hallmark Crown Hotel - Melaka is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hallmark Crown Hotel - Melaka provide breakfast?
Yes, Hallmark Crown Hotel - Melaka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hallmark Crown Hotel - Melaka?
Hallmark Crown Hotel - Melaka is a 4.0-star hotel.
How many floors does Hallmark Crown Hotel - Melaka have?
Hallmark Crown Hotel - Melaka has 5 floors.
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More Reviews from Other Guests in Hallmark Crown Hotel - Melaka

8.3
Very Good
From 640 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.3

Meal

7.8

Location

8.3

Service and Facilites

8.2

People often mention about Hallmark Crown Hotel - Melaka
All
Accessibility (4)
Distance to City Center (3)
Staff Friendliness (3)
Wifi (3)
Check-in/out Time (3)
Ambiance (3)
Room Space (3)
Bedroom (3)
Bathroom (3)
Price (3)
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Traveler Reviews Hallmark Crown Hotel - Melaka

Number of reviews per page
20
40
Customer reviews
E***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 53 week(s) ago
Very comfortable stay. The room is spacious for 4 of us.
Find this review helpful?
Muhamad H. B. B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 69 week(s) ago
If possible, please provide more shower soap because we stayed for 3 days and there were 4 of us..
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M***D
icon-origin-TRAVELOKA
10.0
/10
Reviewed 86 week(s) ago
The best hotel for my family stay and room so nice and big.
Find this review helpful?
M***d
icon-origin-TRAVELOKA
6.6
/10
Reviewed 91 week(s) ago
haven't sat yet, ask for booking to come in at 11 am & 2 days before coming in I called to tell you, if you know come in here wait at 2.30 pm
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1 people find it helpful
Jimmy N.
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 94 week(s) ago
There was a strange noise in the room until morning, Lena couldn't sleep.
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L***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 96 week(s) ago
Just what we need, cool air conditioner, warm water, big room space, clean enough bathroom, good breakfast, worth the price. Can be improved: coffee/tea, rug in the bedroom, TV channel
2 people find it helpful
w***i
icon-Medical
Medical
icon-origin-TRAVELOKA
6.3
/10
Reviewed 99 week(s) ago
Service is not good, rooms are not comfortable, location is not strategic.
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1 people find it helpful
H***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 101 week(s) ago
Close, lots of culinary delights. City center.
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y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 101 week(s) ago
The hotel rooms are very spacious and clean. The check in process was very fast. Friendly front desk service. The hotel location is easy to get everywhere.
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2 people find it helpful
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Rodada
icon-origin-TRAVELOKA
8.5
/10
Reviewed 130 week(s) ago
Friendly staff, clean and spacious bedroom with affordable price
1 people find it helpful
Profile Picture
Dewi p.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 132 week(s) ago
The hotel is very good, comfortable, recommend.
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1 people find it helpful
Odilia A. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 136 week(s) ago
Room is spacious and clean. Breakfast provided with a lot of choices.
1 people find it helpful
Haz L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 138 week(s) ago
I didn't know that the room I booked is coming with a bath tub and my nephew really enjoyed this. Room a bit large and the kids keep running. Breakfast is OK and the kuetiau that morning is really delicious. Parking is OK because have a lot of parking. Pool is OK and it just that the toilet have this unpleasant odour even not in use and well my mom complained about the mat. Well hotel mat its a bit musty smell but anyhow overall is OK. We enjoyed our short time here.
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2 people find it helpful
Yanto T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 145 week(s) ago
The rooms are spacious comfortable and clean.
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1 people find it helpful
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Mohd H. B. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 149 week(s) ago
Reception ok. Urusan cekin cepat. Bilik hotel ok je. Kelengkpan semua ok, tandas sumbat. Kolam berlumut, sangat kotor. Tolong bersihkan. Anak-anak mandi kolam bulat tu je. Yang besar kotor. Lokasi ok. Bilik selesa
1 people find it helpful
saksit t.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 155 week(s) ago
Sleep well, clean, free parking.
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Lim C. H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 165 week(s) ago
Old Hotel with problems. Toilet bowl stuck, change to another room with air con not working, change to 3rd room with basin stuck. A tired experience staying here.
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Mohd Syahmie
icon-origin-TRAVELOKA
6.0
/10
Reviewed 166 week(s) ago
The pool was so dirty. My son found a hair a rubbish in the pool. Breakfast was okay. Simple breakfast. Can do more than that. The room. I need to wait more than 3 hours for room to cool unfortunately it doesn't. The maintenance came and telling us he will top up the gas and he come back and said the gas was full. Calling receptionist from my room never pickup. Need to go downstairs and tell regarding the room. Housekeeping come and give us a key for another room. Thank you for that. They will charge RM30 for the baby cot instead I go any hotel previously they never charge for the baby cot. Baby cot not extra bed. Come on. And I need to pay that in cash. They don't accept debit card for the baby cot. Pft. If need extra card they will charge for RM20 but it refundable.
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Andreas A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 194 week(s) ago
Clean, comfy, but the furniture little bit old fashion.
2 people find it helpful
Aslinah Asmat
icon-origin-TRAVELOKA
5.9
/10
Reviewed 198 week(s) ago
Negative. We booked a hotel for 3d2n. When we entered the room. We feel very disappointed because the room smells so weird and dusty and the tub is so dirty like never clean. Even the corridors carpet is dusty and smells very bad. Safe was locked when we call the reception nobody answers we try many time please improve. Positive. When request to the front office staff regarding our complain they take fast action. Friendly front office staff.
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3 people find it helpful
Number of reviews per page
20
40

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Exterior 4 Hallmark Crown Hotel - Melaka

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.3
Very Good
From 640 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.3

Meal

7.8

Location

8.3

Service and Facilites

8.2

People often mention about Hallmark Crown Hotel - Melaka
All
Accessibility (4)
Distance to City Center (3)
Staff Friendliness (3)
Wifi (3)
Check-in/out Time (3)
Ambiance (3)
Room Space (3)
Bedroom (3)
Bathroom (3)
Price (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hallmark Crown Hotel - Melaka

Number of reviews per page
20
40
Customer reviews
E***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 53 week(s) ago
Very comfortable stay. The room is spacious for 4 of us.
Find this review helpful?
Muhamad H. B. B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 69 week(s) ago
If possible, please provide more shower soap because we stayed for 3 days and there were 4 of us..
Translated by Google Icon
See original
Find this review helpful?
M***D
icon-origin-TRAVELOKA
10.0
/10
Reviewed 86 week(s) ago
The best hotel for my family stay and room so nice and big.
Find this review helpful?
M***d
icon-origin-TRAVELOKA
6.6
/10
Reviewed 91 week(s) ago
haven't sat yet, ask for booking to come in at 11 am & 2 days before coming in I called to tell you, if you know come in here wait at 2.30 pm
Translated by Google Icon
See original
1 people find it helpful
Jimmy N.
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 94 week(s) ago
There was a strange noise in the room until morning, Lena couldn't sleep.
Translated by Google Icon
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Find this review helpful?
L***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 96 week(s) ago
Just what we need, cool air conditioner, warm water, big room space, clean enough bathroom, good breakfast, worth the price. Can be improved: coffee/tea, rug in the bedroom, TV channel
2 people find it helpful
w***i
icon-Medical
Medical
icon-origin-TRAVELOKA
6.3
/10
Reviewed 99 week(s) ago
Service is not good, rooms are not comfortable, location is not strategic.
Translated by Google Icon
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1 people find it helpful
H***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 101 week(s) ago
Close, lots of culinary delights. City center.
Translated by Google Icon
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Find this review helpful?
y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 101 week(s) ago
The hotel rooms are very spacious and clean. The check in process was very fast. Friendly front desk service. The hotel location is easy to get everywhere.
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2 people find it helpful
Profile Picture
Rodada
icon-origin-TRAVELOKA
8.5
/10
Reviewed 130 week(s) ago
Friendly staff, clean and spacious bedroom with affordable price
1 people find it helpful
Profile Picture
Dewi p.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 132 week(s) ago
The hotel is very good, comfortable, recommend.
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1 people find it helpful
Odilia A. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 136 week(s) ago
Room is spacious and clean. Breakfast provided with a lot of choices.
1 people find it helpful
Haz L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 138 week(s) ago
I didn't know that the room I booked is coming with a bath tub and my nephew really enjoyed this. Room a bit large and the kids keep running. Breakfast is OK and the kuetiau that morning is really delicious. Parking is OK because have a lot of parking. Pool is OK and it just that the toilet have this unpleasant odour even not in use and well my mom complained about the mat. Well hotel mat its a bit musty smell but anyhow overall is OK. We enjoyed our short time here.
Read More
2 people find it helpful
Yanto T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 145 week(s) ago
The rooms are spacious comfortable and clean.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Mohd H. B. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 149 week(s) ago
Reception ok. Urusan cekin cepat. Bilik hotel ok je. Kelengkpan semua ok, tandas sumbat. Kolam berlumut, sangat kotor. Tolong bersihkan. Anak-anak mandi kolam bulat tu je. Yang besar kotor. Lokasi ok. Bilik selesa
1 people find it helpful
saksit t.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 155 week(s) ago
Sleep well, clean, free parking.
Translated by Google Icon
See original
Find this review helpful?
Lim C. H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 165 week(s) ago
Old Hotel with problems. Toilet bowl stuck, change to another room with air con not working, change to 3rd room with basin stuck. A tired experience staying here.
Find this review helpful?
Mohd Syahmie
icon-origin-TRAVELOKA
6.0
/10
Reviewed 166 week(s) ago
The pool was so dirty. My son found a hair a rubbish in the pool. Breakfast was okay. Simple breakfast. Can do more than that. The room. I need to wait more than 3 hours for room to cool unfortunately it doesn't. The maintenance came and telling us he will top up the gas and he come back and said the gas was full. Calling receptionist from my room never pickup. Need to go downstairs and tell regarding the room. Housekeeping come and give us a key for another room. Thank you for that. They will charge RM30 for the baby cot instead I go any hotel previously they never charge for the baby cot. Baby cot not extra bed. Come on. And I need to pay that in cash. They don't accept debit card for the baby cot. Pft. If need extra card they will charge for RM20 but it refundable.
Read More
Find this review helpful?
Andreas A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 194 week(s) ago
Clean, comfy, but the furniture little bit old fashion.
2 people find it helpful
Aslinah Asmat
icon-origin-TRAVELOKA
5.9
/10
Reviewed 198 week(s) ago
Negative. We booked a hotel for 3d2n. When we entered the room. We feel very disappointed because the room smells so weird and dusty and the tub is so dirty like never clean. Even the corridors carpet is dusty and smells very bad. Safe was locked when we call the reception nobody answers we try many time please improve. Positive. When request to the front office staff regarding our complain they take fast action. Friendly front office staff.
Read More
3 people find it helpful
Number of reviews per page
20
40