Hallmark Crown Hotel - Melaka

Hotels
7.9
/10
Very Good
906 reviews

What Guests Say About Their Stay

Room Space (5)

Mohd N. B. A. S.

9.7
/ 10
Comfortable with new equipment and clean environment. Rooms are comfortable and well priced.
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Muhammad H. B. H.

9.7
/ 10
Beautiful and clean room, romantic atmosphere, very comfortable, tq hallmark crown.
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muhamad h.

9.4
/ 10
Nice room, indoor garden, great facilities and staff!

Noris E. R. I.

10.0
/ 10
It's an awesome hotel! The price is cheap, very comfortable, the staff are all friendly, the food is delicious, the pool pound best, the best.
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Bistamam B. Y.

9.4
/ 10
The room is spacious and clean. The staff is always helpful will come again and again, keep up the good work.
In the Area
See Map
170, Jalan Parameswara, Melaka City Center, Melaka City, Melaka, Malaysia, 75000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Hallmark Crown Hotel Melaka is a three-star hotel that is known for providing an ideal urban retreat right in the city center for their customers without compromising on comfort and affordability. This hotel is built along No 170, Jalan Parameswara, Melaka City Center, Melaka City, 75000, Melaka, Malaysia. This hotel is built to accommodate the needs of both leisure and business travelers. It is also perfect for those traveling with their families. Hallmark Crown Hotel Melaka is 11.2 km away from the nearest airport which is the Melaka Airport. This hotel in Melaka offers 4 different types of rooms and they are Deluxe Double Room, Deluxe Twin Room, Premier Executive Room and Family Suites. Each room is equipped with high-quality in room facilities. Hallmark Crown Hotel Melaka also provides amazing hotel facilities to make your stay even more memorable. Shifting to dining, this hotel offers 1 dining area which is the Hallmark Crown Hotel Melaka where you can enjoy delicious cuisines and drinks. Considering how strategic the location is, there are various tourist attraction spots you can visit including Dataran Pahlawan Melaka Megamall, Mahkota Parade, Jonker Street and A Famosa.
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What's around Hallmark Crown Hotel - Melaka

170, Jalan Parameswara, Melaka City Center, Melaka City, Melaka, Malaysia, 75000
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Lobby Hallmark Crown Hotel - Melaka
Lobby 2 Hallmark Crown Hotel - Melaka

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Overview of Hallmark Crown Hotel - Melaka

Hallmark Crown Hotel - Melaka exudes a unique charm, blending modern design with a touch of local Malaysian aesthetics. The atmosphere is generally relaxed and welcoming, making it a great base for exploring Melaka. The hotel is situated in a vibrant neighbourhood, offering a mix of historical sites and contemporary attractions. You'll find it easy to access key areas of the city, with convenient transport links nearby.

What sets Hallmark Crown Hotel - Melaka apart is its commitment to providing comfortable accommodation at an affordable price, making it a popular choice for budget-conscious travellers. Its central location also means you're never far from the action.

Hallmark Crown Hotel - Melaka

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Hallmark Crown Hotel - Melaka Facilities

Featuring 157 rooms in total, Hallmark Crown Hotel - Melaka offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Whether you're travelling with family, as a solo digital nomad, or in a group, the facilities cater to a range of needs. Families will appreciate the spacious rooms and child-friendly amenities, while digital nomads can take advantage of the reliable Wi-Fi and dedicated workspaces. Leisure travellers will find the on-site facilities perfect for relaxation and rejuvenation.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.

Rooms are designed with comfort in mind, featuring high-speed Wi-Fi, ergonomic workspaces, plush bedding, and modern bathrooms. In-room conveniences such as tea and coffee making facilities add to the overall experience.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Hallmark Crown Hotel - Melaka

The ambience at Hallmark Crown Hotel - Melaka is generally vibrant, with a mix of guests from different backgrounds. Mornings are usually relaxed, with guests enjoying breakfast and planning their day. Evenings are more social, with people gathering in the common areas to unwind. While specific tours may vary, the hotel staff can often provide information on local attractions and activities.

When checking in, be prepared to show your identification and booking confirmation. It's always a good idea to familiarise yourself with local customs and etiquette to ensure a respectful and enjoyable stay. A smile and a polite greeting go a long way!

How to Get to Hallmark Crown Hotel - Melaka

Melaka is served by a major international airport nearby, offering connections to various destinations. From the airport, you can reach Hallmark Crown Hotel - Melaka in around 30-60 minutes by taxi. Affordable bus connections to the city centre are also available, providing a budget-friendly option for getting around.

Food Near Hallmark Crown Hotel - Melaka

Many hotels in Melaka provide breakfast options, and it's worth checking if Hallmark Crown Hotel - Melaka offers this. Some may also have a bar or lounge serving drinks. If you prefer self-catering, look for nearby convenience stores where you can stock up on snacks and drinks. The area around Hallmark Crown Hotel - Melaka boasts a variety of cafs and restaurants, offering everything from local Malaysian cuisine to international dishes. Be sure to try some local delicacies like Nasi Lemak or Laksa. You can find budget-friendly options at hawker stalls and mid-range restaurants throughout the neighbourhood.

Things to Do Around Hallmark Crown Hotel - Melaka

The area surrounding Hallmark Crown Hotel - Melaka is rich in attractions. You'll find a historic temple within walking distance, offering a glimpse into the region's cultural heritage. A lively night market is also nearby, where you can sample local street food and browse for souvenirs. For a relaxing break, head to a riverside park and enjoy the scenic views. A mix of well-known landmarks and hidden gems awaits exploration.

For a one-day walkable highlights tour, start with the historic temple, then explore the night market in the evening. For a two-day extended stay, consider visiting a local museum and taking a boat trip along the river. There are plenty of activities to keep you entertained both during the day and in the evening.

Why Hallmark Crown Hotel - Melaka is Popular Among Travellers

Hallmark Crown Hotel - Melaka is particularly popular among travellers due to its affordability and convenient location. Repeat visitors often appreciate the friendly staff and the comfortable rooms. The hotel offers excellent value for money, providing a comfortable and enjoyable experience without breaking the bank. Its central location makes it easy to explore the city's attractions, making it a great base for your Melaka adventure.

Tips for First-Time Visitors

If you're travelling solo or as a couple, a standard room may be sufficient. Families may prefer a larger room or suite. When packing, remember that Melaka has a tropical climate, so lightweight and breathable clothing is essential. Don't forget to bring a universal adaptor for your electronic devices. It's always a good idea to learn a few basic phrases in Malay, although English is widely spoken. Be mindful of local customs and dress modestly when visiting religious sites.

Best Time to Stay at Hallmark Crown Hotel - Melaka

The best time to visit Melaka depends on your preferences. The peak season is typically during the school holidays and public holidays, when the city is bustling with tourists. The off-peak season offers quieter streets and lower prices. The weather is generally hot and humid year-round, but the rainy season can bring occasional showers. Consider planning your trip around local events and festivals for a unique cultural experience. Budget-conscious travellers may find better deals during the shoulder seasons, when the weather is still pleasant but the crowds are smaller.

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All facilities in Hallmark Crown Hotel - Melaka

Bar, Cafe and Lounge Hallmark Crown Hotel - Melaka
Bar, Cafe and Lounge
Swimming Pool Hallmark Crown Hotel - Melaka
Swimming Pool
Functional Hall Hallmark Crown Hotel - Melaka
Functional Hall
Lobby Hallmark Crown Hotel - Melaka
Lobby
Accommodation Services Hallmark Crown Hotel - Melaka
Accommodation Services

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Breakfast restaurant
  • WiFi in public area

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Accessible path of travel
  • Wheelchair accessible

Food and Drinks

  • Buffet breakfast
  • Cafe

Transportation

  • Limo or town car service
  • Secure parking

Kids and Pets

  • Highchairs

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hallmark Crown Hotel - Melaka

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Effective from 1st January 2025, the Melaka State Government imposed a mandatory MYR 4.00 Heritage Tax Fee per occupied room per night for all hotel accommodation. This fee may change without prior notice. This fee will be collected by hotel upon guest arrival.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Facility

Swimming Pool closed temporarily from 1-9-2020 to 31-12-2020.

General Check-in Instructions

i. Refundable Deposit Our hotel will collect a refundable deposit of RM 50 to guarantee incidentals during your stay with us. ii. Check In / Out Timings Check in time is at 3pm onwards and check out time is at 12.00 Noon sharp. Extension of check out timing is subjected to availability and additional charges may apply. iii. Minimum check-in age is age 18. Kindly contact hotel for late check-in & last-minute booking. For No Show, reservation will be forfeited and room will be released automatically. iv. On 01 April 2014, the Melaka State Government imposed a mandatory Heritage Tax Fee per occupied room per night for all hotel accommodation. This fee may change without prior notice. Please note, effective 01 January 2025, hotel will collect this fee this fee directly from guests upon check-out. Mandatory charges: 1. Heritage tax: MYR4 per room per night 2. Non-Malaysian is subject to tourism tax MYR10 per room per night. **Hotel reserves the right to refuse service to anyone for any reason(s) that does not violate Federal or State laws.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hallmark Crown Hotel - Melaka
157
Number of floors in Hallmark Crown Hotel - Melaka
5
Another facilities in Hallmark Crown Hotel - Melaka
Ballroom, Banquet, Connecting rooms, Family room, Non-smoking room

Frequently asked question in Hallmark Crown Hotel - Melaka

What are available facilities at Hallmark Crown Hotel - Melaka?
There are top facilites at Hallmark Crown Hotel - Melaka such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hallmark Crown Hotel - Melaka?
The standard check-in time at Hallmark Crown Hotel - Melaka is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hallmark Crown Hotel - Melaka provide breakfast?
Yes, Hallmark Crown Hotel - Melaka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hallmark Crown Hotel - Melaka have?
Hallmark Crown Hotel - Melaka is a 4.0-star hotel.
How many floors does Hallmark Crown Hotel - Melaka have?
Hallmark Crown Hotel - Melaka has 5 floors.
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More Reviews from Other Guests in Hallmark Crown Hotel - Melaka

8.3
Very Good
From 640 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.3

Meal

7.8

Location

8.3

Service and Facilites

8.2

People often mention about Hallmark Crown Hotel - Melaka
All
Accessibility (4)
Distance to City Center (3)
Staff Friendliness (3)
Wifi (3)
Check-in/out Time (3)
Ambiance (3)
Room Space (3)
Bedroom (3)
Bathroom (3)
Price (3)
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Traveler Reviews Hallmark Crown Hotel - Melaka

Number of reviews per page
20
40
Customer reviews
E***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 54 week(s) ago
Very comfortable stay. The room is spacious for 4 of us.
Find this review helpful?
Muhamad H. B. B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 70 week(s) ago
If possible, please provide more shower soap because we stayed for 3 days and there were 4 of us..
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M***D
icon-origin-TRAVELOKA
10.0
/10
Reviewed 86 week(s) ago
The best hotel for my family stay and room so nice and big.
Find this review helpful?
M***d
icon-origin-TRAVELOKA
6.6
/10
Reviewed 92 week(s) ago
haven't sat yet, ask for booking to come in at 11 am & 2 days before coming in I called to tell you, if you know come in here wait at 2.30 pm
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1 people find it helpful
Jimmy N.
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 95 week(s) ago
There was a strange noise in the room until morning, Lena couldn't sleep.
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Find this review helpful?
L***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 97 week(s) ago
Just what we need, cool air conditioner, warm water, big room space, clean enough bathroom, good breakfast, worth the price. Can be improved: coffee/tea, rug in the bedroom, TV channel
2 people find it helpful
w***i
icon-Medical
Medical
icon-origin-TRAVELOKA
6.3
/10
Reviewed 100 week(s) ago
Service is not good, rooms are not comfortable, location is not strategic.
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1 people find it helpful
H***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 102 week(s) ago
Close, lots of culinary delights. City center.
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y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 102 week(s) ago
The hotel rooms are very spacious and clean. The check in process was very fast. Friendly front desk service. The hotel location is easy to get everywhere.
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2 people find it helpful
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Rodada
icon-origin-TRAVELOKA
8.5
/10
Reviewed 131 week(s) ago
Friendly staff, clean and spacious bedroom with affordable price
1 people find it helpful
Profile Picture
Dewi p.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 133 week(s) ago
The hotel is very good, comfortable, recommend.
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1 people find it helpful
Odilia A. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 137 week(s) ago
Room is spacious and clean. Breakfast provided with a lot of choices.
1 people find it helpful
Haz L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 139 week(s) ago
I didn't know that the room I booked is coming with a bath tub and my nephew really enjoyed this. Room a bit large and the kids keep running. Breakfast is OK and the kuetiau that morning is really delicious. Parking is OK because have a lot of parking. Pool is OK and it just that the toilet have this unpleasant odour even not in use and well my mom complained about the mat. Well hotel mat its a bit musty smell but anyhow overall is OK. We enjoyed our short time here.
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2 people find it helpful
Yanto T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 146 week(s) ago
The rooms are spacious comfortable and clean.
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1 people find it helpful
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Mohd H. B. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 149 week(s) ago
Reception ok. Urusan cekin cepat. Bilik hotel ok je. Kelengkpan semua ok, tandas sumbat. Kolam berlumut, sangat kotor. Tolong bersihkan. Anak-anak mandi kolam bulat tu je. Yang besar kotor. Lokasi ok. Bilik selesa
1 people find it helpful
saksit t.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 155 week(s) ago
Sleep well, clean, free parking.
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Lim C. H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 166 week(s) ago
Old Hotel with problems. Toilet bowl stuck, change to another room with air con not working, change to 3rd room with basin stuck. A tired experience staying here.
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Mohd Syahmie
icon-origin-TRAVELOKA
6.0
/10
Reviewed 166 week(s) ago
The pool was so dirty. My son found a hair a rubbish in the pool. Breakfast was okay. Simple breakfast. Can do more than that. The room. I need to wait more than 3 hours for room to cool unfortunately it doesn't. The maintenance came and telling us he will top up the gas and he come back and said the gas was full. Calling receptionist from my room never pickup. Need to go downstairs and tell regarding the room. Housekeeping come and give us a key for another room. Thank you for that. They will charge RM30 for the baby cot instead I go any hotel previously they never charge for the baby cot. Baby cot not extra bed. Come on. And I need to pay that in cash. They don't accept debit card for the baby cot. Pft. If need extra card they will charge for RM20 but it refundable.
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Find this review helpful?
Andreas A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 194 week(s) ago
Clean, comfy, but the furniture little bit old fashion.
2 people find it helpful
Aslinah Asmat
icon-origin-TRAVELOKA
5.9
/10
Reviewed 199 week(s) ago
Negative. We booked a hotel for 3d2n. When we entered the room. We feel very disappointed because the room smells so weird and dusty and the tub is so dirty like never clean. Even the corridors carpet is dusty and smells very bad. Safe was locked when we call the reception nobody answers we try many time please improve. Positive. When request to the front office staff regarding our complain they take fast action. Friendly front office staff.
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3 people find it helpful
Number of reviews per page
20
40

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Exterior 4 Hallmark Crown Hotel - Melaka

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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8.3
Very Good
From 640 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.3

Meal

7.8

Location

8.3

Service and Facilites

8.2

People often mention about Hallmark Crown Hotel - Melaka
All
Accessibility (4)
Distance to City Center (3)
Staff Friendliness (3)
Wifi (3)
Check-in/out Time (3)
Ambiance (3)
Room Space (3)
Bedroom (3)
Bathroom (3)
Price (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hallmark Crown Hotel - Melaka

Number of reviews per page
20
40
Customer reviews
E***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 54 week(s) ago
Very comfortable stay. The room is spacious for 4 of us.
Find this review helpful?
Muhamad H. B. B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 70 week(s) ago
If possible, please provide more shower soap because we stayed for 3 days and there were 4 of us..
Translated by Google Icon
See original
Find this review helpful?
M***D
icon-origin-TRAVELOKA
10.0
/10
Reviewed 86 week(s) ago
The best hotel for my family stay and room so nice and big.
Find this review helpful?
M***d
icon-origin-TRAVELOKA
6.6
/10
Reviewed 92 week(s) ago
haven't sat yet, ask for booking to come in at 11 am & 2 days before coming in I called to tell you, if you know come in here wait at 2.30 pm
Translated by Google Icon
See original
1 people find it helpful
Jimmy N.
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 95 week(s) ago
There was a strange noise in the room until morning, Lena couldn't sleep.
Translated by Google Icon
See original
Find this review helpful?
L***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 97 week(s) ago
Just what we need, cool air conditioner, warm water, big room space, clean enough bathroom, good breakfast, worth the price. Can be improved: coffee/tea, rug in the bedroom, TV channel
2 people find it helpful
w***i
icon-Medical
Medical
icon-origin-TRAVELOKA
6.3
/10
Reviewed 100 week(s) ago
Service is not good, rooms are not comfortable, location is not strategic.
Translated by Google Icon
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1 people find it helpful
H***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 102 week(s) ago
Close, lots of culinary delights. City center.
Translated by Google Icon
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Find this review helpful?
y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 102 week(s) ago
The hotel rooms are very spacious and clean. The check in process was very fast. Friendly front desk service. The hotel location is easy to get everywhere.
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Rodada
icon-origin-TRAVELOKA
8.5
/10
Reviewed 131 week(s) ago
Friendly staff, clean and spacious bedroom with affordable price
1 people find it helpful
Profile Picture
Dewi p.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 133 week(s) ago
The hotel is very good, comfortable, recommend.
Translated by Google Icon
See original
1 people find it helpful
Odilia A. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 137 week(s) ago
Room is spacious and clean. Breakfast provided with a lot of choices.
1 people find it helpful
Haz L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 139 week(s) ago
I didn't know that the room I booked is coming with a bath tub and my nephew really enjoyed this. Room a bit large and the kids keep running. Breakfast is OK and the kuetiau that morning is really delicious. Parking is OK because have a lot of parking. Pool is OK and it just that the toilet have this unpleasant odour even not in use and well my mom complained about the mat. Well hotel mat its a bit musty smell but anyhow overall is OK. We enjoyed our short time here.
Read More
2 people find it helpful
Yanto T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 146 week(s) ago
The rooms are spacious comfortable and clean.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Mohd H. B. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 149 week(s) ago
Reception ok. Urusan cekin cepat. Bilik hotel ok je. Kelengkpan semua ok, tandas sumbat. Kolam berlumut, sangat kotor. Tolong bersihkan. Anak-anak mandi kolam bulat tu je. Yang besar kotor. Lokasi ok. Bilik selesa
1 people find it helpful
saksit t.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 155 week(s) ago
Sleep well, clean, free parking.
Translated by Google Icon
See original
Find this review helpful?
Lim C. H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 166 week(s) ago
Old Hotel with problems. Toilet bowl stuck, change to another room with air con not working, change to 3rd room with basin stuck. A tired experience staying here.
Find this review helpful?
Mohd Syahmie
icon-origin-TRAVELOKA
6.0
/10
Reviewed 166 week(s) ago
The pool was so dirty. My son found a hair a rubbish in the pool. Breakfast was okay. Simple breakfast. Can do more than that. The room. I need to wait more than 3 hours for room to cool unfortunately it doesn't. The maintenance came and telling us he will top up the gas and he come back and said the gas was full. Calling receptionist from my room never pickup. Need to go downstairs and tell regarding the room. Housekeeping come and give us a key for another room. Thank you for that. They will charge RM30 for the baby cot instead I go any hotel previously they never charge for the baby cot. Baby cot not extra bed. Come on. And I need to pay that in cash. They don't accept debit card for the baby cot. Pft. If need extra card they will charge for RM20 but it refundable.
Read More
Find this review helpful?
Andreas A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 194 week(s) ago
Clean, comfy, but the furniture little bit old fashion.
2 people find it helpful
Aslinah Asmat
icon-origin-TRAVELOKA
5.9
/10
Reviewed 199 week(s) ago
Negative. We booked a hotel for 3d2n. When we entered the room. We feel very disappointed because the room smells so weird and dusty and the tub is so dirty like never clean. Even the corridors carpet is dusty and smells very bad. Safe was locked when we call the reception nobody answers we try many time please improve. Positive. When request to the front office staff regarding our complain they take fast action. Friendly front office staff.
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