i. Refundable Deposit
Our hotel will collect a refundable deposit to guarantee incidentals during your stay with us.
ii. Check In / Out Timings
Check in time is at 2pm onwards and check out time is at 12.00 Noon sharp.
Extension of check out timing is subjected to availability and additional charges may apply.
iii. Minimum check-in age is age 18. Kindly contact hotel for late check-in & last-minute booking. For No Show, reservation will be forfeited and room will be released automatically.
iv. On 01 April 2014, the Melaka State Government imposed a mandatory RM2.00nett Heritage Tax Fee per occupied room per night for all hotel accommodation. This fee may change without prior notice. Please note, effective 01 January 2015, hotel will collect this fee this fee directly from guests upon check-out.
1. Heritage tax: MYR2 per room per night
2. Non-Malaysian is subject to tourism tax MYR10 per room per night.
**Hotel reserves the right to refuse service to anyone for any reason(s) that does not violate Federal or State laws.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.