How many rooms are available at INNSiDE by Melia Kuala Lumpur?

INNSiDE by Melia Kuala Lumpur has 238 rooms in total.

Does INNSiDE by Melia Kuala Lumpur provide parking?

Yes, INNSiDE by Melia Kuala Lumpur provides parking. Please confirm details directly with the hotel.

Does INNSiDE by Melia Kuala Lumpur have a swimming pool?

Yes, a swimming pool is available at INNSiDE by Melia Kuala Lumpur.

Does INNSiDE by Melia Kuala Lumpur provide early check-in?

Yes, early check-in is available at INNSiDE by Melia Kuala Lumpur, subject to availability. Please contact the hotel directly to arrange this.

Does INNSiDE by Melia Kuala Lumpur provide late check-out?

Yes, late check-out is available at INNSiDE by Melia Kuala Lumpur, subject to availability. Please contact the hotel directly to arrange this.

Does INNSiDE by Melia Kuala Lumpur provide airport transfer?

Yes, INNSiDE by Melia Kuala Lumpur provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about INNSiDE by Melia Kuala Lumpur?

INNSiDE by Melia Kuala Lumpur is well-known for its Cleanliness, Location, Service and Facilites, as reviewed by verified Traveloka guests.

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INNSiDE by Melia Kuala Lumpur

Name: INNSiDE by Melia Kuala Lumpur
Address: N-G01, Ekocheras No 693, Batu 5, Jalan Cheras, Cheras, Kuala Lumpur, 56000, Malaysia, Cheras, Kuala Lumpur, Malaysia, 56000, N-G01, Ekocheras No 693, Batu 5, Jalan Cheras, Cheras, Kuala Lumpur, 56000, Malaysia, Kuala Lumpur, 56000, Malaysia
Rating: 8.8

Hotels

8.8

/10

Exceptional

69 reviews

What Guests Say About Their Stay

Verified Traveler

9.1

/ 10

The check-in process was smooth and hassle-free, with a minimalist décor that felt modern and welcoming. The fresh scent throughout the lobby created a very pleasant first impression. The room itself was lovely, very comfortable, and well equipped. The coffee maker was definitely a highlight, especially for my husband, who enjoyed it a lot. Another great point is that the hotel is directly attached to a shopping mall, which made it super convenient for us to grab food and do a little window shopping. Even though we arrived late, about an hour before the mall closed, we still managed to have our dinner there without any trouble. Overall, I’d say the stay was truly worth every penny, and I’ll definitely be coming back here whenever I’m in KL.

Z***h

10.0

/ 10

I had such a great experience staying at this hotel. The location is perfect with everything I needed close by and the fact that the hotel is attached to a mall made things even more convenient. The staff were incredibly friendly and welcoming, always ready to help with a smile. My room was clean, cozy, and very comfortable, making it easy to relax after a busy day. I truly felt at home.

Guest

9.4

/ 10

Staff was courteous and friendly. We were happy with the free soft drinks besides bottled water. TV has sharp and clear images. The best so far compared with other hotels globally. Great job 👍.

Thuan Huynh

9.7

/ 10

Friendly and professional staff. The room is tidy and cozy. I managed to get the room in the corner so the view was great! Will come here again if I visit Malaysia.

Rach

8.4

/ 10

Room was good stay during wedding day but no room upgrade 😂. The breakfast can be improved, the taste and variety of food is okay only. Location is great, just beside the mall. The parking needs to turn all the way up to level 7.

In the Area

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N-G01, Ekocheras No 693, Batu 5, Jalan Cheras, Cheras, Kuala Lumpur, 56000, Malaysia, Cheras, Kuala Lumpur, Malaysia, 56000

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named INNSiDE by Meliá Kuala Lumpur Cheras INNSiDE by Melia Kuala Lumpur is a hotel in a good neighborhood, which is located at Cheras. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around INNSiDE by Melia Kuala Lumpur

N-G01, Ekocheras No 693, Batu 5, Jalan Cheras, Cheras, Kuala Lumpur, 56000, Malaysia, Cheras, Kuala Lumpur, Malaysia, 56000

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Discover More About INNSiDE by Melia Kuala Lumpur

note: hotel was previously named INNSiDE by Meliá Kuala Lumpur Cheras

Location

INNSiDE by Melia Kuala Lumpur is a hotel in a good neighborhood, which is located at Cheras.

About INNSiDE by Melia Kuala Lumpur

Not only located within easy reach of various places of interests for your adventure, but staying at INNSiDE by Melia Kuala Lumpur will also give you a pleasant stay.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at INNSiDE by Melia Kuala Lumpur.

Are you a shopaholic? Staying at INNSiDE by Melia Kuala Lumpur will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, INNSiDE by Melia Kuala Lumpur provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at INNSiDE by Melia Kuala Lumpur, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of INNSiDE by Melia Kuala Lumpur, which you rarely find in other places.

If you plan to have a long-term stay, staying at INNSiDE by Melia Kuala Lumpur is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, INNSiDE by Melia Kuala Lumpur is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from INNSiDE by Melia Kuala Lumpur exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

INNSiDE by Melia Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at INNSiDE by Melia Kuala Lumpur.

All facilities in INNSiDE by Melia Kuala Lumpur

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Common Space

Food and Drinks

A la carte dinner
A la carte lunch
Restaurant with AC
Bar
Buffet breakfast
Dining area
Gluten-free meals
Poolside bar
Set menu dinner
Set menu lunch
Snack bar
Snacks
Dietary menu
Vegetarian meal

Hotel Services

Bellhop
Concierge
Money changer
Early Check-in
24-hour Receptionist
24-hour security
Late Check-out
Laundry service
Limited hours room service
Luggage storage
Multilingual staff
Newspaper in lobby
Tours

In-room Facilities

Bathrobe
Bathtub
Desk
Hairdryer
In-room safe
Kitchenette
Minibar
Separate shower and tub
Shower
TV

Public Facilities

Parking
Early check-in
Elevator
Late check-out
Restaurant
Room service
Safety deposit box
WiFi in public area

General

AC
Connecting rooms
Family room
Non-smoking room
Swimming pool
Recreation room
Smoking area

Accessibilty

Disabled access friendly
Accessible bathroom
Accessible parking
Braille or raised signage
In-room accessibility
Roll-in shower
Wheelchair accessible

Business Facilities

Business facilities
Computer station
Conference room
Meeting facilities
Photocopier
PRINTER
Projector

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Shops
Supermarket

Things to Do

Children play area
Fitness center
Outdoor facilities
Outdoor pool
Pool sun loungers
Sun loungers

Transportation

Airport transfer
Parking with surcharge
Limo or town car service
Secure parking

Connectivity

INTERNATIONAL_CALL
Free WiFi

Family-friendly Facilities

Children pool

Sports and Recreations

Fitness center

Kids and Pets

CRIBS

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in INNSiDE by Melia Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at INNSiDE by Melia Kuala Lumpur	238
Number of floors in INNSiDE by Melia Kuala Lumpur	18
Another facilities in INNSiDE by Melia Kuala Lumpur	A la carte dinner, A la carte lunch, Restaurant with AC, Bar, Buffet breakfast

Frequently asked question in INNSiDE by Melia Kuala Lumpur

What are available facilities at INNSiDE by Melia Kuala Lumpur?

There are top facilites at INNSiDE by Melia Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at INNSiDE by Melia Kuala Lumpur?

The standard check-in time at INNSiDE by Melia Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00

Does INNSiDE by Melia Kuala Lumpur provide breakfast?

Yes, INNSiDE by Melia Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of INNSiDE by Melia Kuala Lumpur?

INNSiDE by Melia Kuala Lumpur is a 4.0-star hotel.

How many floors does INNSiDE by Melia Kuala Lumpur have?

INNSiDE by Melia Kuala Lumpur has 18 floors.

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More Reviews from Other Guests in INNSiDE by Melia Kuala Lumpur

Overall Ratings & Reviews INNSiDE by Melia Kuala Lumpur

Traveloka (36)

Other sources (33)

9.0

Exceptional

From 36 reviews

Provided by travelers on

Cleanliness

9.2

Room Comfort

8.9

Meal

8.3

Location

9.1

Service and Facilites

9.0

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Traveler Reviews INNSiDE by Melia Kuala Lumpur

Number of reviews per page

Customer reviews

F***h

Staycation

9.1

/10

Reviewed 6 week(s) ago

Affordable stay at a 4-star city hotel with breakfast. Great location connected to MRT and linked with a mall.

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Accommodation's Reply

29 Oct 2025

Dear Valued Guest, Thank you for sharing your kind feedback! We’re delighted to know you enjoyed our great location connected to the MRT and mall, as well as our breakfast offerings. We’re glad you found your stay affordable and comfortable, and we truly appreciate your recommendation. We look forward to welcoming you back again soon! Warm regards, INNSiDE by Meliá Kuala Lumpur Cheras Team

e***w

Leisure

8.2

/10

Reviewed 6 week(s) ago

Overall room was good. The toilet however was another story. The bidet was leaking & had to remove the top to be able to use it properly. The shower area the gap between allows for the water to be flowed into the outer area thus the whole outer area will be wet & the floor towel has to be placed between the gap of outer door so that water doesn't flow into the room. i believe this should be looked into by the hotel maintenance with upmost urgency. There should also be a shelf provided to place guest own toiletries. Apart from that, it was a pleasant short stay.

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Accommodation's Reply

29 Oct 2025

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We’re glad to hear you had a pleasant short stay overall. We truly appreciate your detailed comments regarding the bathroom condition and layout. Please accept our sincere apologies for the inconvenience caused — rest assured, your feedback has been shared with our maintenance and housekeeping teams for immediate attention and improvement. We hope to have the opportunity to welcome you again for a much better experience next time. Warm regards, INNSiDE by Meliá Kuala Lumpur Cheras Team

Verified Traveler

9.6

/10

Reviewed 8 week(s) ago

Very comfortable stay. Hotel breakfast can be improved. Limited choice and doesnt look appetizing, sadly.

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Accommodation's Reply

29 Oct 2025

Dear Valued Guest, Thank you for sharing your feedback with us. We’re delighted to know you had a comfortable stay. We appreciate your comments regarding the breakfast selection and presentation — your feedback is valuable, and we’ll work on improving this area to enhance our guests’ experience. We hope to welcome you back again soon. Warm regards, INNSiDE by Meliá Kuala Lumpur Cheras Team

WANDI T.

Leisure

10.0

/10

Reviewed 9 week(s) ago

The place is next to the mall and MRT station, the rooms are clean and big, the staff are friendly.

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Accommodation's Reply

29 Oct 2025

Dear Valued Guest, Thank you for your kind feedback! We’re delighted to hear you enjoyed our convenient location, spacious and clean rooms, and friendly service. We look forward to welcoming you back again soon! Warm regards, INNSiDE by Meliá Kuala Lumpur Cheras Team

Verified Traveler

9.1

/10

Reviewed 9 week(s) ago

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Accommodation's Reply

29 Oct 2025

Dear Valued Guest, Thank you for sharing your wonderful feedback! We’re so pleased to hear that you enjoyed the smooth check-in process, our welcoming atmosphere, and the fresh scent of our lobby. It’s great to know you found the room comfortable and that the coffee maker was a highlight for your husband! We truly appreciate your kind words and look forward to welcoming you both back soon for another relaxing stay. Warm regards, INNSiDE by Meliá Kuala Lumpur Cheras Team

Z***h

Business

10.0

/10

Reviewed 28 week(s) ago

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Accommodation's Reply

06 Jul 2025

Dear Guest, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a great experience and felt at home during your stay with us. It’s great to know the convenient location, attached mall, and cozy room made your visit more enjoyable. We’re especially pleased that our team’s warm and friendly service stood out — that’s exactly the experience we strive to provide. We look forward to welcoming you back soon for another relaxing and memorable stay! Warm regards, INNSiDE by Meliá Kuala Lumpur Team

F***h

Staycation

8.4

/10

Reviewed 48 week(s) ago

Staff friendly, comfrotable & clean room.

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Accommodation's Reply

04 Jan 2025

Dear Guest, Thank you for your kind words! We are thrilled to hear that you found our staff friendly and enjoyed the comfort and cleanliness of your room. Providing a welcoming and relaxing experience for our guests is always our priority, and your feedback reassures us that we’re on the right track. We look forward to welcoming you back for another great stay soon! Warm regards, INNSiDE by Meliá Kuala Lumpur Team

Guest

Leisure

9.4

/10

Reviewed 65 week(s) ago

Staff was courteous and friendly. We were happy with the free soft drinks besides bottled water. TV has sharp and clear images. The best so far compared with other hotels globally. Great job 👍.

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Accommodation's Reply

05 Sep 2024

Dear Guest, Thank you for your wonderful feedback! We're delighted to hear that you appreciated our courteous and friendly staff, the complimentary soft drinks, and the quality of our TV experience. It's great to know that we stand out among your global hotel experiences. We hope to welcome you back soon for another enjoyable stay! Best Regards, INNSiDE by Melia Kuala Lumpur Team

c***i

8.4

/10

Reviewed 69 week(s) ago

The bedsheet and pillow cover a little dirty.

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Accommodation's Reply

05 Sep 2024

Dear Guest, Thank you for your feedback. I apologize for the inconvenience caused by the cleanliness of the bedsheet and pillow cover. We take such concerns seriously and will ensure this matter is addressed promptly with our housekeeping team. Your comfort is our priority, and we hope to provide a better experience during your next stay. Best Regards, INNSiDE by Melia Kuala Lumpur

N***r

Business

7.0

/10

Reviewed 72 week(s) ago

We arrived late at night, so tired and our card didn't work. So we had to go down to fix it. Then, next morning, requested for an iron but they took so long to deliver it, so we had to call again to remind (total time ~ 25mins). Breakfast was so-so, I'd rather get outside food. Also, the staff needs to improve their communication skill. I requested for late check out (1pm) and was given green light. At 12.30pm, staff called and asked if we are checking out at 1pm because they have customer to check in. The way he said it-as if we were wrong? He could have said it in nicer way and not offending way. Like “Sorry to have interrupt. Just to remind you that to prepare to check out at 1pm because we have other customer. Thank you”. I don't think we would come back.

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Accommodation's Reply

05 Aug 2024

Dear Guest, Thank you for sharing your experience. I apologize for the inconveniences you faced during your stay. Your feedback is valuable, and we will work on improving our service, particularly in terms of communication and efficiency. It’s disappointing to hear that your experience didn’t meet your expectations, and I regret any frustration this may have caused. We hope to have the opportunity to better serve you in the future. Best Regards, INNSiDE by Melia Kuala Lumpur Team

S***a

Staycation

10.0

/10

Reviewed 75 week(s) ago

Love the room. Super spacious and very clean.

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Accommodation's Reply

28 Jun 2024

Dear Guest, That's wonderful to hear! Having a spacious and clean room can really enhance your stay. If there's anything else you loved about your experience or if there's anything we can do to make your next visit even better, feel free to let us know. We look forward to welcoming you back! Best regards, INNSiDE by Melia Kuala Lumpur Team

Thuan Huynh

9.7

/10

Reviewed 82 week(s) ago

Friendly and professional staff. The room is tidy and cozy. I managed to get the room in the corner so the view was great! Will come here again if I visit Malaysia.

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Accommodation's Reply

06 Jul 2025

Dear Guest, Thank you, for your kind words! We’re delighted to hear you enjoyed your stay with us — especially the cozy and tidy room with a great view. It’s wonderful to know our team’s friendliness and professionalism made a positive impression. We truly appreciate your support and look forward to welcoming you back the next time you visit Malaysia! Warm regards, INNSiDE by Meliá Kuala Lumpur Team

zafirah h.

9.7

/10

Reviewed 85 week(s) ago

5 stars vibe. I forgot to tell them about the leaking pipe under the sink, room 13A10. Nothing is perfect, right? Thank you for the warm service. Keep it up and see you soon!

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Accommodation's Reply

06 Jul 2025

Dear Zafirah Hijanah, Thank you so much for your lovely feedback and 5-star vibes! We're thrilled to know you enjoyed the warm service during your stay. We truly appreciate you highlighting the leaking pipe in room 13A10 — we’ll get our team to check and resolve it immediately. You're absolutely right — nothing is perfect, but we always strive to get better with every guest's input. Looking forward to welcoming you back again soon! Warm regards, INNSiDE by Meliá Kuala Lumpur Team

Dian N.

Business

9.4

/10

Reviewed 89 week(s) ago

Nice hotel… We checked in so late, it was midnight, and the girl at the receptionist allowed us to check out late before 2 p.m. She really helps and is understanding, because I was traveling with a kid… Also easy to find food since the hotel is next to the Cheras Mall…!

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Accommodation's Reply

06 Jul 2025

Dear Guest, Thank you for your kind feedback! We're glad to hear you had a pleasant stay, even with a late check-in. It's wonderful to know our front desk staff was able to accommodate your needs and provide a late check-out — we truly understand how important that is, especially when traveling with a child. We're also happy you found the location convenient with easy access to food options at Cheras Mall. We look forward to welcoming you and your family again soon! Warm regards, INNSiDE by Meliá Kuala Lumpur Team.

Durairaj A.

9.7

/10

Reviewed 100 week(s) ago

Perfect stay. Good hospitality.

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Accommodation's Reply

10 Jan 2024

Dear Durairaj, Thank you for choosing to stay with us at INNSiDE by Melia KL, and for sharing your wonderful feedback! We're delighted to hear that you had a perfect stay and experienced good hospitality. If there's anything else you'd like to share or if you have any specific highlights from your stay, we'd love to hear more about it. Your satisfaction is our priority, and we look forward to the opportunity to welcome you back for another fantastic experience. Safe travels,and see you again soon! Best regards, INNSiDE by Melia Kuala Lumpur Team

Rach

8.4

/10

Reviewed 102 week(s) ago

Find this review helpful?

Accommodation's Reply

28 Dec 2023

Dear Rachel Lim, Thank you for sharing your feedback about your recent stay during a wedding day. We're glad to hear that you found the room good and enjoyed the convenient location just beside the mall. We appreciate your suggestion about room upgrades and will certainly consider it for future enhancements. Additionally, your comments on breakfast taste and variety are valuable, and we'll take them into account to improve our offerings. Thank you for bringing attention to the parking process, and we apologize for any inconvenience it may have caused. We'll review the parking arrangements to see if there are ways to streamline the process. If there's anything else you'd like to share or if there are specific ways we can further enhance your experience, please feel free to let us know. We value your feedback and hope to welcome you back for an even better stay in the future. Warm regards, INNSiDE by Melia Kuala Lumpur Team

Nik Muhammad Amir Syakkib Bin Nik Zulkifli

6.0

/10

Reviewed 119 week(s) ago

ห้องแคบ ห้องน้ำแคบ อ่างล้างหน้าอยู่ข้างนอก น้ำเปียกพื้น

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Accommodation's Reply

02 Sep 2023

Dear Nik Muhammad Amir Syakkib Bin Nik Zulkiifli, We appreciate your review and apologize for the inconvenience you faced. We understand your concerns regarding the narrow room, bathroom, and water on the floor. Your feedback helps us improve, and we will take necessary steps to address these issues. We value your patronage and hope to have the chance to provide you with a more satisfactory experience during your next visit. Warm Regards, INNSiDE by Melia Kuala Lumpur Team

Noreen Majalap

9.4

/10

Reviewed 121 week(s) ago

New hotel. Convenient with the Eko Cheras Mall right beside it with some food outlets still open after 11pm. Took standard twin room. The all glass bathroom with no lock was awkward when sharing room but overall room was comfortable. When the beds were pushed together, there were space on each side to open out 2 big suitcases on floor. Reception was quick for check in and check out. Helpful very friendly and helpful.

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Accommodation's Reply

02 Sep 2023

Dear Noreen Majalap, Thank you for taking the time to share your experience. We're happy to hear that you found our hotel new and convenient, with the Eko Cheras Mall nearby. We apologize for any inconvenience caused by the glass bathroom and appreciate your understanding. It's great to know that the room was comfortable and that our reception staff provided quick and friendly service. We look forward to serving you again on your next visit. Warm Regards, INNSiDE by Melia Kuala Lumpur Team

Dedi S.

8.5

/10

Reviewed 121 week(s) ago

Very responsive front office and treat us very well.

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Accommodation's Reply

02 Sep 2023

Dear Dedi Sriyono, Thank you for sending us the feedback and recommendation on our performance. We are glad that you have been deciding to stay with us during the visit at this wonderful city. We hope that all the team have been able in delivering the best service during the time. We also hope that you will repeat the stay and enjoy more experience with us. Have a great day and #staycurious! Best Regards, INNSiDE by Melia Kuala Lumpur Team

Yap fui wui

8.5

/10

Reviewed 126 week(s) ago

Overall good hotel but next to a very quiet mall. Bedsheet was a little dirty though.

1 people find it helpful

Accommodation's Reply

06 Jul 2025

Dear Guest, Thank you for your feedback! We’re glad to hear you found the hotel overall good. However, we’re sorry to learn about the bedsheet cleanliness not meeting your expectations — this is certainly not the standard we strive for. Your comment has been shared with our housekeeping team for immediate review and improvement. We appreciate your insights and hope to welcome you back for a more seamless experience. Warm regards, INNSiDE by Meliá Kuala Lumpur Team.

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.