Mandarin Oriental Kuala Lumpur

9.2
/10
Exceptional
1,228 reviews

What Guests Say About Their Stay

Staff Friendliness (6)
Distance To City Center (5)
Surroundings (5)
Accessibility (5)
Titik N.
10.0
/ 10
Perfect clean, kind staff, good breakfast and standard world of five star hotel, always mandarin oriental every its perfect
Noor A. K.
9.7
/ 10
One of the best hotel I stay in KL, people are friendly and service are top notch. The room is beautiful,clean, and huge. I enjoy by stay here.
Paulus
10.0
/ 10
Everything was great. The room was awesome, breakfast was good, excellent hotel. Definitely gonna come again.
Andy E.
10.0
/ 10
We book for the club room, the great one about these rooms are including breakfast, lunch, tea time and cocktail. And it's near Suria KLCC/petronas tower.
Nancy G.
10.0
/ 10
Amazing gym facilities, great pool area are the plus, besides of the location itself!
In the Area
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Kuala Lumpur City Centre, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50088

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Mandarin Oriental, Kuala Lumpur Mandarin Oriental Kuala Lumpur is located in area / city Kuala Lumpur City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mandarin Oriental Kuala Lumpur

Kuala Lumpur City Centre, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50088
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Discover More About Mandarin Oriental Kuala Lumpur

note: hotel was previously named Mandarin Oriental, Kuala Lumpur

Location


Mandarin Oriental Kuala Lumpur is located in area / city Kuala Lumpur City Centre.

About Mandarin Oriental Kuala Lumpur

From business event to corporate gathering, Mandarin Oriental Kuala Lumpur provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Mandarin Oriental Kuala Lumpur is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Mandarin Oriental Kuala Lumpur, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Mandarin Oriental Kuala Lumpur.

If you plan to have a long-term stay, staying at Mandarin Oriental Kuala Lumpur is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Mandarin Oriental Kuala Lumpur is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Mandarin Oriental Kuala Lumpur will surely spoil you for numerous shopping centers nearby.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mandarin Oriental Kuala Lumpur exclusively for you.

Mandarin Oriental Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Mandarin Oriental Kuala Lumpur.

All facilities in Mandarin Oriental Kuala Lumpur

Others Mandarin Oriental Kuala Lumpur
Others

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Nightclub
  • Poolside bar

In-room Facilities

  • Bathrobe
  • Bathtub
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Multilingual staff
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Business centre
  • Theatre/auditorium

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Shops

Things to Do

  • Fitness center
  • Sauna
  • Spa

Kids and Pets

  • Babysitting with surcharge
  • CRIBS

Transportation

  • Airport transfer
  • Valet parking (surcharge)

Sports and Recreations

  • Fitness center
  • Tennis

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Mandarin Oriental Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mandarin Oriental Kuala Lumpur
629
Number of floors in Mandarin Oriental Kuala Lumpur
30
Another facilities in Mandarin Oriental Kuala Lumpur
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Mandarin Oriental Kuala Lumpur

What are available facilities at Mandarin Oriental Kuala Lumpur?
There are top facilites at Mandarin Oriental Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Oriental Kuala Lumpur?
The standard check-in time at Mandarin Oriental Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental Kuala Lumpur provide breakfast?
Yes, Mandarin Oriental Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mandarin Oriental Kuala Lumpur?
Mandarin Oriental Kuala Lumpur is a 5.0-star hotel.
How many floors does Mandarin Oriental Kuala Lumpur have?
Mandarin Oriental Kuala Lumpur has 30 floors.
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More Reviews from Other Guests in Mandarin Oriental Kuala Lumpur

9.2
Exceptional
From 898 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

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Traveler Reviews Mandarin Oriental Kuala Lumpur

Number of reviews per page
20
40
Top reviews
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was quiet with an exceptional view, the dining options were spot on, the pool area made our late departure a dream and the proximity to the KLCC park and adjacent shopping made for a perfect one night and a day stay.
Juan C parra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything about this hotel is spectacular, more than recommended
Philip
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything. Service. Food. Amenities, were all wonderful.
Eugenia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

All good
Zari
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent
Timothy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Convenient location. Excellent staff & luxurious property.
John Felipe
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A/A no working as well. The room temperature was not good.
Bina
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is an extremely nice hotel in a very good location. I enjoyed it so much that I extended my stay by two days. The staff are incredibly attentive and go out of their way to ensure a great experience. Highly recommended!
UMBREEN
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The location is perfect, and the staff go out of their way to accommodate you. We did experience a few issues with housekeeping, but they were resolved very quickly. Overall, a great stay
Ryonah
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I can’t say enough good things about our experience at Mandarin Oriental KL. I was traveling with my very chatty 8-year-old son and every single staff member we interacted with was incredibly friendly, patient, and kind. They made both of us feel completely at home and welcomed from the moment we arrived. The location is unbeatable, right next to Suria KLCC and the iconic Petronas Twin Towers. The view from our room was stunning, especially at night when the towers lit up. The food was fantastic, and the overall atmosphere was calm, elegant, and very family-friendly. Thank you so much to everyone at the Mandarin Oriental for making this trip so special. You created a beautiful memory for my son and me. We’d absolutely stay here again if we return to Kuala Lumpur! 감사했어요! ありがとうございました!
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Vandana
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel is lovely and the location is great. You have the Petronas towers walking distance away as you walk through a shopping mall just next door! There’s also a food court in the mall with such a variety of foods. I would definitely recommend. This hotel.
Jason
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is absolutely gorgeous with breathtaking views of the Petronas Twin Towers and downtown Kuala Lumpur. The staff is extrordinarily professional and friendly. We will definitely be staying here again and highly recommend!!
Frances
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Elegant design and decor hotel. Many options to dine in. Perfect location. All hotel employees were very kind, very helpful people. We want to go back.
Bernadette
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

An excellent hotel in a great location. The staff were welcoming and helpful. The bar on 57 had fantastic views of the city and the Petronas Towers. Enjoyed our stay.
Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property was not only a beautiful design with much attention to detail being paid to not only the aesthetics, but also the practicality of all areas. I do not have any accessibility requirements however it was nice to see that this was also considered in the design. The staff...well, they were also excellent. Very friendly, always greeting you and nothing was ever any trouble (but they had thought of everything anyway). I only had breakfast at the hotel but this was also excellent (variety and quality), with everything you could possibly want to eat! I really enjoyed my stay and I hope to go again one day.
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Aleksandr
icon-Business with Children
Business with Children
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Disappointing Stay – Not Worth the Price Rooms are extremely outdated with worn-out furniture—definitely not what you’d expect at this price point. When we checked in, housekeeping had left someone else’s sock in the room. Even worse, the shower water was brown during half of our stay, and the only response from reception was to “wait.” No heads-up that breakfast wasn’t included—just an unexpected charge at checkout. After all this, I requested a simple 2-hour late checkout and was denied—only given 30 minutes—forcing us to walk around with our infant in 90°F heat. I’m done with this place and won’t be returning.
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david
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Good location and five star service throughput, this is a classy establishment and has a grand style. Location and facilities are good, great shopping and dining options available and close to Petronas towers however a tour would require booking in advance before your stay. The rooms are starting to look a little dated however all adds to the charm.
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Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location and beautiful hotel. The rooms were spacious and in excellent condition. Comfortable beds. Staff was very helpful and friendly. Would definitely stay here again.
Mohamed
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

On the whole quite satisfactory stay.
Brent
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing position, great views.
Number of reviews per page
20
40

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Disclaimer

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