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Novotel Kuala Lumpur City Centre
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Novotel Kuala Lumpur City Centre
Hotels
8.5
/10
Very Good
1,495 reviews
What Guests Say About Their Stay
Distance To City Center (16)
Bedroom (15)
Hotel Area (14)
Room Space (13)
Kuan E.
8.5
/ 10
Convenient with walking distance
In the Area
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2 Jalan Kia Peng, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
Main Facilities
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Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Novotel Kuala Lumpur City Centre
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What's around Novotel Kuala Lumpur City Centre
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2 Jalan Kia Peng, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
Discover More About Novotel Kuala Lumpur City Centre
Location
Novotel Kuala Lumpur City Centre is a hotel in a good neighborhood, which is located at Kuala Lumpur City Centre.
About Novotel Kuala Lumpur City Centre
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Novotel Kuala Lumpur City Centre is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Novotel Kuala Lumpur City Centre.
All facilities in Novotel Kuala Lumpur City Centre
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Hotel Services
- Concierge
- Express check-out
- 24-hour Receptionist
Things to Do
- Outdoor pool
Transportation
- Parking with surcharge
General
- Swimming pool
Public Facilities
- WiFi in public area
In-room Facilities
- TV
Accommodation Policy & General Information in Novotel Kuala Lumpur City Centre
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Number of floors in Novotel Kuala Lumpur City Centre | 25 |
Another facilities in Novotel Kuala Lumpur City Centre | Concierge, Express check-out, 24-hour Receptionist, Outdoor pool, Parking with surcharge |
Frequently asked question in Novotel Kuala Lumpur City Centre
What are available facilities at Novotel Kuala Lumpur City Centre?
There are top facilites at Novotel Kuala Lumpur City Centre such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Kuala Lumpur City Centre?
The standard check-in time at Novotel Kuala Lumpur City Centre is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Novotel Kuala Lumpur City Centre
Traveloka (528)
Other sources (967)
8.5
Very Good
From 528 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.5
Meal
8.2
Location
9.1
Service and Facilites
8.5
People often mention about Novotel Kuala Lumpur City Centre
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Distance to City Center (12)
Accessibility (12)
Bedroom (11)
Surroundings (9)
Ambiance (9)
Room Space (9)
Hotel Area (9)
Family Friendly (8)
Staff Friendliness (8)
Check-in/out Time (8)
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Traveler Reviews Novotel Kuala Lumpur City Centre
Number of reviews per page
20
40
Customer reviews
C***a
Leisure
10.0
/10
Reviewed 9 week(s) ago
An exciting experience, where the hotel service was excellent and the food suited our taste buds 😁👍
See original
1 people find it helpful
Accommodation's Reply
05 Jul 2025
Dear C***a
We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre.
We are happy to hear that your overall stay was a pleasant one. We hope your next visit will be as pleasant as the previous one.
Sincerely,
Angelia Ku
General Manager
I***I
Staycation
9.4
/10
Reviewed 9 week(s) ago
I like the ambiance and the surrounding hotel area very much. Moreover, it's close to the KLCC.
1 people find it helpful
Accommodation's Reply
05 Jul 2025
Dear I***I
We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre.
We are happy to hear that your overall stay was a pleasant one. We hope your next visit will be as pleasant as the previous one.
Sincerely,
Angelia Ku
General Manager
E***n
Leisure
9.4
/10
Reviewed 12 week(s) ago
Good place and the staff was very helpful.
1 people find it helpful
Accommodation's Reply
02 Jun 2025
Dear Guest
We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre.
We are happy to hear that your overall stay was a pleasant one. We hope your next visit will be as pleasant as the previous one.
Sincerely,
Angelia Ku
General Manager
d***i
Leisure
10.0
/10
Reviewed 12 week(s) ago
Good ambiance and near with KLCC
1 people find it helpful
Accommodation's Reply
02 Jun 2025
Dear Guest,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our location convenient and enjoyed the overall stay. We hope to welcome you back for an even more comfortable stay in the future.
Sincerely
Angelia Ku
General Manager
D***n
8.2
/10
Reviewed 13 week(s) ago
The staffs were friendly, the room was clean, the location was so close to Pavilion. Just one thing, on one morning there was no hot water. Other than that, everything was great.
2 people find it helpful
Accommodation's Reply
02 Jun 2025
Dear Guest
We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre.
We are happy to hear that your overall stay was a pleasant one. We hope your next visit will be as pleasant as the previous one.
Sincerely,
Angelia Ku
General Manager
t***y
Medical
8.7
/10
Reviewed 16 week(s) ago
Good location, the room is not very soundproof, most importantly the hot water in the shower is not always available! Only at certain hours, I checked out early and the water was only slightly warm, it is very unfortunate that the hot water in the shower is not always available, even though this is the Accor Group.
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3 people find it helpful
WM
Wienastria M.
Leisure
9.1
/10
Reviewed 17 week(s) ago
The hotel is located across from Pavilion Mall and very close to KLCC Park and twin towers, just walk about 500m. Recommended one
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1 people find it helpful
D***i
9.4
/10
Reviewed 18 week(s) ago
Nice hotel. Cozy, comfortable, helpful staff. Clean. I will stay again if I go to Kuala Lumpur.
1 people find it helpful
Accommodation's Reply
02 May 2025
Dear Guest
We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre.
We are happy to hear that your overall stay was a pleasant one. We hope your next visit will be as pleasant as the previous one.
Sincerely,
Angelia Ku
General Manager
N***a
Leisure
9.7
/10
Reviewed 22 week(s) ago
Happy to stay at Novotel. Very close to Pavilion Mall. Easy access to everywhere. Comfortable, clean, all staff are friendly. Will stay here again if I go to KL again
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1 people find it helpful
Accommodation's Reply
30 Mar 2025
Dear Guest,
We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre.
We are happy to hear that your overall stay was a pleasant one. We hope your next visit will be as pleasant as the previous one.
Sincerely,
Angelia Ku
General Manager
A***s
10.0
/10
Reviewed 28 week(s) ago
Novotel KLCC, the physical hotel is a bit old, but the room condition is still very good. The interior and equipment are still good (updated condition). For competitive prices, according to the conditions in the middle of the city. Breakfast is also quite diverse. But the main point is the location, between Petronas and Bukit Bintang, so the environment is still comfortable (not too crowded), but still close to the center of the crowd. Overall, it is highly recommended for those who want to go to KL.
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3 people find it helpful
Accommodation's Reply
31 Jan 2025
Dear A***s,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our location convenient and enjoyed the overall stay. We hope to welcome you back for an even more comfortable stay in the future.
Sincerely
Angelia Ku
General Manager
II
Indira I. P.
Leisure
10.0
/10
Reviewed 31 week(s) ago
Best 4 star hotel in Bukit Bintang Area! We are really going to stay here soon! Thanks Novotel
1 people find it helpful
Accommodation's Reply
31 Jan 2025
Dear Indri I.P,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our location convenient and enjoyed the overall stay. We hope to welcome you back for an even more comfortable stay in the future.
Sincerely
Angelia Ku
General Manager
Rans
8.5
/10
Reviewed 34 week(s) ago
The hotel is clean, and the staff is friendly. The room is clean as well, but the cup for rinsing your mouth while brushing your teeth wasn't very clean.
1 people find it helpful
Accommodation's Reply
04 Jan 2025
Dear Ran B,
Thank you for sharing your feedback. We're glad to hear that you found our hotel and staff to your liking. We apologise for the issue with the rinsing cup and will address this with our housekeeping team to ensure it is up to our usual standards. We hope to welcome you back soon for an even better experience.
Sincerely
Angelia Ku
General Manager
R***o
Leisure
9.1
/10
Reviewed 39 week(s) ago
Good location, comfortable room, great staff, skybridge to pavilion just 30-secs away from the hotel, near to monorail station (Raja Chulan), walking distance to Bukit Bintang area & it's MRT station, and Alor Street as well, recommended hotel in Kuala Lumpur, will be back for sure 👍🏻
1 people find it helpful
Accommodation's Reply
26 Nov 2024
Dear Guest,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our location convenient and enjoyed the overall stay. We hope to welcome you back for an even more comfortable stay in the future.
Sincerely
Angelia Ku
General Manager
N***n
Business
8.8
/10
Reviewed 45 week(s) ago
Everything is good! Especially. The location! I deducted some points for cleanliness because the bed sheet or the bed (I am not sure where it come from) had some smell.
1 people find it helpful
Accommodation's Reply
04 Oct 2024
Dear N**n,
Thank you for taking the time to share your feedback regarding your recent stay at Novotel Kuala Lumpur City Centre. We are thrilled to hear that you enjoyed your time with us and found our location to be especially convenient.
However, I sincerely apologise for the issue you encountered with the cleanliness of your bedding. We take cleanliness very seriously and will address this matter with our housekeeping team to ensure it is resolved promptly.
Your feedback is invaluable in helping us improve our services, and we hope to welcome you back for an even better experience in the future.
Sincerely
Angelia Ku
General Manager
LC
Lim C. C.
Business
9.6
/10
Reviewed 45 week(s) ago
The location and cleanliness was great. But variety of the breakfast, should be better. Because I stay for 3 days. The buffet breakfast almost same. Only different soup in the noodle stall.
1 people find it helpful
Accommodation's Reply
03 Oct 2024
Dear Lim C.C.,
Thank you for taking the time to share your feedback regarding your recent stay with us at Novotel Kuala Lumpur City Centre. We are thrilled to hear that you enjoyed our convenient location and the cleanliness of our facilities.
We appreciate your comments about the breakfast variety. We strive to offer a diverse selection each day, and we apologise that it did not meet your expectations during your stay. Your feedback is invaluable, and we will certainly review our breakfast offerings to enhance the experience for our guests.
We hope to welcome you back for another stay in the future, where we can provide an even better experience.
Sincerely
Angelia Ku
General Manager
K***i
Leisure
9.4
/10
Reviewed 56 week(s) ago
Over all is the best for my family, recommend hotel for holiday.
1 people find it helpful
A***a
9.7
/10
Reviewed 57 week(s) ago
The staff were very nice and accommodating. Hotel is located in walking distance to many attractions. Pavilion Kuala Lumpur was next door, KLCC and Bukit Bintang connected on walkway as well. Room was also clean and well maintained. Would love to stay here again!
2 people find it helpful
N***l
Leisure
10.0
/10
Reviewed 63 week(s) ago
From housekeeping to reception to the restaurant, everything is super friendly, the food is delicious, everything is varied and the best, in fact.
See original
1 people find it helpful
Accommodation's Reply
01 Jun 2024
Dear Guest,
We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre.
We are happy to hear that your overall stay was a pleasant one and thank you again for sharing your experience. We hope your next visit will be as pleasant as the previous one.
Sincerely,
Angelia Ku
General Manager
S
Safriel
9.7
/10
Reviewed 68 week(s) ago
Great hotel and happy stay, very helpful staff and best locations
2 people find it helpful
RH
Robin H.
9.1
/10
Reviewed 68 week(s) ago
Lokasi strategis. Tidak terlalu ramai mobil. Karyawan india/bangladesh/nepal bell boy nya minta uang tips nya waduh.
4 people find it helpful
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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