Penang Marriott Hotel

We had booked 2 rooms for our family of 6. Amir at the front desk was amazing in keeping up with our request as we had requested for the rooms to be next door to eachother or connecting rooms. He was very polite and helpful. Mizan also the manager at the front desk was also very polite and helpful, if we had and questions or requests they were met very promptly, always greeeted us with a smile and politeness. Hotel was very clean and tidy. The breakfast was a beautiful spread of local dishes, fresh fruits, yogurts, tea, coffee, pastries, cakes and much much more. You can request the chefs to make you a omelette of your choice along with any other dish you wish to put together within reason as they had all fresh ingredients available. The rooms were cleaned regularly mornings and also by the evenings we would also have another round of cleaners come by to check on water bottles which were supplied to the room or just give the rooms a quick tidy. The mini bar was all complimentary which was a bonus as there is a pool, Gym and kids club which again was free of charge aswell as the wifi and they also had a choice of connecting your devices to the tv along with either watching Youtube or Netflix. The 3 kids club staff were absolutely amazing. My little 6 year old loved going to the kids club nearly everyday, as they had alot of different activities for children to do like puzzles, reading, colouring, drawing, origami which the staff sit down with you and do together.

Situated on Gurney Drive with view of the ocean and where dining and shopping options are plentiful. Hotel offers free shuttle to shopping mall. No beach so ocean swimming is not an option. The hotel does have an infinity pool. Sago, the hotel restaurant, serves a variety of food including Australian/English, Malay, Chinese, Indian with limited Japanese selections in a buffet style. Did not try the other restaurants on site. Room is very comfortable and amenities are on par with the luxurious Marriott standard. Hotel staff very friendly and available to help with transportation and other information. English is widely spoken by all the staff. Would definitely return for another stay.

Staff were so kind and dedicated for all services. I could spend my special trip with a clean room.