Platinum Service Suites Kuala Lumpur KLCC

Apartments
7.3
/10
Pleasant
52 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
Excellent hotel, All staff & security very very helpful. Room is very nice & i have Booking 1- bedroom but the host give me 2- bedroom apartment it’s very nice and clean.
In the Area
See Map
THE FACE SUITES, PLATINUM, Jalan Sultan Ismail, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250

Main Facilities

Read More
AC
Swimming Pool
Parking
Elevator
WiFi
note: apartment was previously named PLATINUM SERVICE Suites At The Face Platinum Service Suites Kuala Lumpur KLCC is a apartment is located at Kuala Lumpur City Centre.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Platinum Service Suites Kuala Lumpur KLCC

THE FACE SUITES, PLATINUM, Jalan Sultan Ismail, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250
Discover More Places
Lobby Platinum Service Suites Kuala Lumpur KLCC
Exterior 2 Platinum Service Suites Kuala Lumpur KLCC

Discover More About Platinum Service Suites Kuala Lumpur KLCC

Discover Unparalleled Comfort at Platinum Service Suites Kuala Lumpur KLCC

Welcome to Platinum Service Suites Kuala Lumpur KLCC, your premier destination for an exceptional stay in the heart of Malaysia's vibrant capital. We pride ourselves on offering a sophisticated and comfortable experience, blending modern amenities with warm Malaysian hospitality. Whether you're visiting for business or leisure, Platinum Service Suites Kuala Lumpur KLCC is designed to be your home away from home, providing a tranquil retreat amidst the bustling city. Room rates at Platinum Service Suites Kuala Lumpur KLCC start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Platinum Service Suites Kuala Lumpur KLCC Location

Nestled in the prestigious Kuala Lumpur City Centre (KLCC) district, Platinum Service Suites Kuala Lumpur KLCC offers an enviable address. Situated at THE FACE SUITES, PLATINUM, Jalan Sultan Ismail, Bandaraya Kuala Lumpur, Kuala Lumpur, Malaysia, 50250, you are just moments away from the city's most iconic landmarks and business hubs. The hotel is conveniently located approximately 5 kilometers from the city center, providing easy access to major transportation networks and key attractions. The atmosphere here is one of sophisticated urban living, with the vibrant energy of Kuala Lumpur at your doorstep, yet offering a serene escape within its well-appointed premises. You'll find yourself within walking distance to world-class shopping destinations and cultural sites, making it the perfect base for exploring all that Kuala Lumpur has to offer.

Platinum Service Suites Kuala Lumpur KLCC Facilities & Services

Facilities for guests at Platinum Service Suites Kuala Lumpur KLCC are designed to cater to every need, ensuring a seamless and enjoyable stay.
  • A state-of-the-art fitness center equipped with modern exercise machines for your workout routines.
  • A refreshing outdoor swimming pool, perfect for a leisurely dip or sunbathing.
  • A dedicated children's play area, ensuring entertainment for our younger guests.
  • A luxurious spa and wellness center offering a range of treatments to rejuvenate your body and mind. (Operating hours: 10:00 AM - 10:00 PM, prices start from PHP 2,500)
  • Complimentary Wi-Fi access throughout the property.
  • 24-hour front desk assistance for your convenience.
  • Secure and complimentary on-site parking for guests.
  • A business center with essential facilities for corporate travelers.

Platinum Service Suites Kuala Lumpur KLCC Room Types

Discover a range of meticulously designed accommodations to suit your preferences. The room types of Platinum Service Suites Kuala Lumpur KLCC include options that offer comfort and style.
  • Deluxe Room:

    Available with City View, these non-smoking rooms are perfect for solo travelers or couples. Some rooms feature a bathtub for added relaxation.
  • Executive Suite:

    Offering expansive City Views, these suites provide a separate living area and a well-appointed bedroom. Bathtub available in select suites.
  • Family Suite:

    Ideal for families, these spacious suites feature multiple sleeping arrangements and City Views. Bathtub available in select suites.
We do not currently offer pet-friendly rooms.

Platinum Service Suites Kuala Lumpur KLCC Dining & Restaurants

Savor a culinary journey at Platinum Service Suites Kuala Lumpur KLCC, where diverse dining options await.
  • The Grand Brasserie:

    Our signature restaurant offering a lavish international buffet breakfast, lunch, and dinner. Experience a wide array of local and international delicacies. (Estimated price per person: PHP 1,800 for dinner buffet. Operating hours: 6:00 AM - 11:00 PM)
  • Skyline Lounge:

    Enjoy breathtaking city views along with expertly crafted cocktails and light snacks at our sophisticated rooftop bar. (Estimated price per person: PHP 1,200 for drinks and appetizers. Operating hours: 5:00 PM - 1:00 AM)
  • The Coffee Corner:

    A cozy spot for freshly brewed coffee, pastries, and light meals throughout the day. (Estimated price per person: PHP 600 for a light meal. Operating hours: 7:00 AM - 7:00 PM)

Platinum Service Suites Kuala Lumpur KLCC Nearby Attractions and Activities

Immerse yourself in the vibrant culture and attractions surrounding Platinum Service Suites Kuala Lumpur KLCC.
  • Petronas Twin Towers:

    An iconic symbol of Kuala Lumpur, offering stunning architecture and panoramic city views from its observation deck.
  • KLCC Park:

    A sprawling urban oasis featuring beautiful gardens, a children's playground, and a stunning water fountain show.
  • Aquaria KLCC:

    An impressive aquarium showcasing a diverse range of marine life, from vibrant coral reefs to majestic sharks.
  • Suria KLCC:

    A premier shopping mall located at the foot of the Petronas Twin Towers, offering a wide selection of international and local brands.
  • Batu Caves:

    A significant Hindu pilgrimage site featuring a series of caves and temples, famous for its towering golden statue of Lord Murugan.
If you are looking for other activities around Platinum Service Suites Kuala Lumpur KLCC, check out the best deals on Traveloka: Recommended activities in Kuala Lumpur!

How to Get to Platinum Service Suites Kuala Lumpur KLCC from the Airport

Navigating your journey to Platinum Service Suites Kuala Lumpur KLCC is made easy with several transportation options. The airport transfer service of Platinum Service Suites Kuala Lumpur KLCC ensures a smooth arrival.
  • Airport Premium Buses:

    Available from Kuala Lumpur International Airport (KLIA) to various points in the city, with onward taxi or ride-hailing service to the hotel. (Estimated cost: PHP 400 - PHP 600)
  • Metered/Coupon Taxis:

    Readily available at the airport. Ensure the meter is used or a coupon is purchased for a fixed fare. (Estimated cost: PHP 1,500 - PHP 2,000 depending on traffic)
  • Ride-hailing Service:

    Conveniently book a ride through a ride-hailing app for a direct trip to the hotel. (Estimated cost: PHP 1,200 - PHP 1,800 depending on traffic and service type)
  • Hotel Private Airport Transfer:

    For ultimate convenience and comfort, arrange for the hotel's dedicated airport transfer services. Please contact the hotel in advance to book this service. (Estimated cost: PHP 2,500 - PHP 3,500)
To understand how to get to Platinum Service Suites Kuala Lumpur KLCC, consider these options for a hassle-free journey.

Summary of Why You Should Choose to Stay at Platinum Service Suites Kuala Lumpur KLCC

Choosing Platinum Service Suites Kuala Lumpur KLCC means opting for a blend of luxury, convenience, and exceptional service.
  • Prime location in the heart of Kuala Lumpur's most sought-after district.
  • A wide array of world-class facilities including a swimming pool, fitness center, and spa.
  • Spacious and elegantly appointed rooms and suites catering to all guest needs.
  • Diverse dining options offering both local and international flavors.
  • Proximity to major attractions, shopping centers, and business hubs.
  • Excellent value for money, especially with the Traveloka new user promotion.
Experience the best of Kuala Lumpur by securing your stay. Check for Book budget hotels in Kuala Lumpur and discover the perfect accommodation for your trip. Don't forget to Easily book domestic and international flights at low prices to complement your travel plans. Booking Platinum Service Suites Kuala Lumpur KLCC through Traveloka ensures a seamless reservation process and access to exclusive deals.

All facilities in Platinum Service Suites Kuala Lumpur KLCC

Bar, Cafe and Lounge Platinum Service Suites Kuala Lumpur KLCC
Bar, Cafe and Lounge
Swimming Pool Platinum Service Suites Kuala Lumpur KLCC
Swimming Pool
Entertainment Facility Platinum Service Suites Kuala Lumpur KLCC
Entertainment Facility
Common Space Platinum Service Suites Kuala Lumpur KLCC
Common Space
Lobby Platinum Service Suites Kuala Lumpur KLCC
Lobby

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Kitchenette
  • Microwave
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Public Facilities

  • Parking
  • Elevator
  • Safety deposit box

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour security

Things to Do

  • Fitness center
  • Outdoor pool

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Nearby Facilities

  • Shops

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Platinum Service Suites Kuala Lumpur KLCC

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
15:00 - 20:00
Check-out:
07:00 - 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival
Read All

General Information

Popular Facilities
AC, Swimming Pool, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - 20:00 - to 07:00 - 12:00
Available rooms at Platinum Service Suites Kuala Lumpur KLCC
25
Number of floors in Platinum Service Suites Kuala Lumpur KLCC
51
Another facilities in Platinum Service Suites Kuala Lumpur KLCC
Cable TV, Desk, Hairdryer, Kitchenette, Microwave

Frequently asked question in Platinum Service Suites Kuala Lumpur KLCC

What are available facilities at Platinum Service Suites Kuala Lumpur KLCC?
There are top facilites at Platinum Service Suites Kuala Lumpur KLCC such as AC, Swimming Pool, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Platinum Service Suites Kuala Lumpur KLCC?
The standard check-in time at Platinum Service Suites Kuala Lumpur KLCC is starting from 15:00 - 20:00 while the latest check-out time is at 07:00 - 12:00
What is the star rating of Platinum Service Suites Kuala Lumpur KLCC?
Platinum Service Suites Kuala Lumpur KLCC is a 0.0-star hotel.
How many floors does Platinum Service Suites Kuala Lumpur KLCC have?
Platinum Service Suites Kuala Lumpur KLCC has 51 floors.
How many rooms are available at Platinum Service Suites Kuala Lumpur KLCC?
Platinum Service Suites Kuala Lumpur KLCC has 25 rooms in total.
See All

More Reviews from Other Guests in Platinum Service Suites Kuala Lumpur KLCC

7.8
Pleasant
From 37 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.7

Meal

7.1

Location

8.2

Service and Facilites

8.0

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Platinum Service Suites Kuala Lumpur KLCC

Number of reviews per page
20
40
Customer reviews
W***G
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 100 week(s) ago
Remember dun want book and pay any deposit when check in. I received this photo in my whatapps tht day mentioned tht my things was left outside the door and forgot to bring into my room are charging rm 200 to me. Once I received this message between less than 5mins I did bring in to my room. Where and what the t&c show from hotel or Traveloka tht forgotten things left outside the room will give the penalty? Without any warning. It is very unfair to us due to we are forgot to bring in my things only. And your management staff there are very difficult to communicated. The staff there is seen like without working permit, asking them the staff id they unable to show us. We felt that we are cheated from your side, the deposit paid must by cash, and once check out hold our rm 200 cash and said this incident! We felt tht booking under Traveloka hotel like not in the proper management hotels. This hotel make us spoiled our holidays mood.
Read More
1 people find it helpful
A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 110 week(s) ago
hotel heart fasting is really satisfying
Translated by Google Icon
See original
Find this review helpful?
Jamilah Jamilah
icon-origin-TRAVELOKA
9.7
/10
Reviewed 130 week(s) ago
Ketinggian-nya membuat panorama keindahan-nya terlihat di atas gedung, lumayan semua dekat sama shopping, ke mana-mana berapa menit saja. Tempatnya sangat bagus, tapi kamarnya lumayan lahh, standar bersih.
Find this review helpful?
Profile Picture
Robin K.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 152 week(s) ago
Jika booking lewat travel agent, bersiap anda tidak akan mendapatkan service yang baik. Anda telpon ke agen pun tidak pernah diangkat, sampai mau check out baru diangkat. Apartment ini sebenarnya bagus, tetapi dia ada 2 macam, langsung booking dengan hotel atau dengan agen-agen travel ini, jika dengan agen travel ini siap-siap anda stres! Ada komplain di ruangan, misal ada yang tidak bisa dipakai, semua di cuekin! Parah sekali. Not recommend buat nginep di sini lagi!
Read More
1 people find it helpful
irawan
icon-origin-TRAVELOKA
9.7
/10
Reviewed 161 week(s) ago
Very good, cheap & very very recommended.
Find this review helpful?
Siti z. b. z.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 166 week(s) ago
Firstly, how come we need to pay for luggage man? Pick luggage at lobby to bring in the room. When I get the luggage in the room the man requested to charge/ pay the service. Very disappointed! This is the worst hotel/ apartment I got. Second, luckily this picture only I can upload. Actually I have a lot of photos to share. We pay so expensive but what we get? I thought I can enjoy the holiday with my family. Very disappointed. I'm working hotel lines in Singapore. Act you need to provide many thing in the room. What we get - the room no hairdryer, no basket laundry, no dishwashing liquid, no kitchen towel, no tissue paper in other toilet, no bath mat, no hand towel, no slippers. The tv and kitchen light wasn't not working also. The sponge you all didn't change. The linens got stain! It's very bad. Everything bad! Very disappointed! Very different from other apartment!
Read More
+4
4 people find it helpful
andi
icon-origin-TRAVELOKA
5.2
/10
Reviewed 183 week(s) ago
Bad smell on the mattress and the extra mattress. Big wild! Liar I paid for 3 rooms but we were given 2 rooms with full reasons! not good lah! No need to lie saying there is 1 room but in fact there isn't!
Translated by Google Icon
See original
Find this review helpful?
Agil a.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 184 week(s) ago
The main room's AC was broken, so a fan was provided, but the small room's AC and the guest pole were cold, the deposit was too much, they asked for a 300rm deposit, when we checked out we waited too long to return the deposit, so we were late to the airport.
Translated by Google Icon
See original
Find this review helpful?
asmik asmik
icon-origin-TRAVELOKA
9.7
/10
Reviewed 208 week(s) ago
Very best, get a beautiful view 👍.
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Niqmatul S. Q. I.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 208 week(s) ago
Check in was a breeze. The unit we got was not the unit that was shown in the picture so the pictures were misleading. Picture showed an island in the kitchen and a bathtub in the bathroom- the one we got had none of that. But very good value for the price we paid for. One of airconditioners in the dining area was leaking causing me to slip and fall. My hand caught the fall so I strained my finger. It 's been 2 weeks and I still have limited movement on that hand. We lodged a complaint and they immediately informed us that they will get someone to fix it. Overall, good value for money!
Read More
4 people find it helpful
Zabidah A.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 221 week(s) ago
I booking for 3 room, we paid fr 3 room, we get only 2 room,
1 people find it helpful
Profile Picture
Intan A. M. B. Y. S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 230 week(s) ago
Best lah, tempat pun lawa puas hati.
2 people find it helpful
Nur I.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 235 week(s) ago
The unit staff is really helpful, they are responsive and responsible. The check in is smooth. The facilities in the unit is complete and the cleanliness is fair. Some cushion and towel are ripped. I lodge complaint to the staff at 11 pm, and within minutes the staff send new sets of towel. This is amazing. The pool view is breathtaking with 3 amazing buildings ' view. KLCC, Kuala Lumpur tower and Merdeka Tower. However, there is lacking of shower facilty, changing room is not available at all and we have to change our swimming suit to dry clothes at the corner of the swimming pool.
Read More
3 people find it helpful
Nadiah Z.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 244 week(s) ago
Agent overlooked our booking. Booking for 6 people and 3bedroom but only got 2. Promise to give 2 extra mettress. Only got 1bed, 1 access card, 1 parking, another 1 parking need to pay rm30. Reason too many people. Non sense. Lift too busy. And found pampers belong other person. Not sure they do the cleaning or not. For sure not come again under this agent.
Read More
2 people find it helpful
Sastri N. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 253 week(s) ago
I had the most pleasant stay here thank you Mr. Alam for the hospitality.
1 people find it helpful
You’ve read all the top reviews.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Platinum Service Suites Kuala Lumpur KLCC

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 37 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.7

Meal

7.1

Location

8.2

Service and Facilites

8.0

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Platinum Service Suites Kuala Lumpur KLCC

Number of reviews per page
20
40
Customer reviews
W***G
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 100 week(s) ago
Remember dun want book and pay any deposit when check in. I received this photo in my whatapps tht day mentioned tht my things was left outside the door and forgot to bring into my room are charging rm 200 to me. Once I received this message between less than 5mins I did bring in to my room. Where and what the t&c show from hotel or Traveloka tht forgotten things left outside the room will give the penalty? Without any warning. It is very unfair to us due to we are forgot to bring in my things only. And your management staff there are very difficult to communicated. The staff there is seen like without working permit, asking them the staff id they unable to show us. We felt that we are cheated from your side, the deposit paid must by cash, and once check out hold our rm 200 cash and said this incident! We felt tht booking under Traveloka hotel like not in the proper management hotels. This hotel make us spoiled our holidays mood.
Read More
1 people find it helpful
A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 110 week(s) ago
hotel heart fasting is really satisfying
Translated by Google Icon
See original
Find this review helpful?
Jamilah Jamilah
icon-origin-TRAVELOKA
9.7
/10
Reviewed 130 week(s) ago
Ketinggian-nya membuat panorama keindahan-nya terlihat di atas gedung, lumayan semua dekat sama shopping, ke mana-mana berapa menit saja. Tempatnya sangat bagus, tapi kamarnya lumayan lahh, standar bersih.
Find this review helpful?
Profile Picture
Robin K.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 152 week(s) ago
Jika booking lewat travel agent, bersiap anda tidak akan mendapatkan service yang baik. Anda telpon ke agen pun tidak pernah diangkat, sampai mau check out baru diangkat. Apartment ini sebenarnya bagus, tetapi dia ada 2 macam, langsung booking dengan hotel atau dengan agen-agen travel ini, jika dengan agen travel ini siap-siap anda stres! Ada komplain di ruangan, misal ada yang tidak bisa dipakai, semua di cuekin! Parah sekali. Not recommend buat nginep di sini lagi!
Read More
1 people find it helpful
irawan
icon-origin-TRAVELOKA
9.7
/10
Reviewed 161 week(s) ago
Very good, cheap & very very recommended.
Find this review helpful?
Siti z. b. z.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 166 week(s) ago
Firstly, how come we need to pay for luggage man? Pick luggage at lobby to bring in the room. When I get the luggage in the room the man requested to charge/ pay the service. Very disappointed! This is the worst hotel/ apartment I got. Second, luckily this picture only I can upload. Actually I have a lot of photos to share. We pay so expensive but what we get? I thought I can enjoy the holiday with my family. Very disappointed. I'm working hotel lines in Singapore. Act you need to provide many thing in the room. What we get - the room no hairdryer, no basket laundry, no dishwashing liquid, no kitchen towel, no tissue paper in other toilet, no bath mat, no hand towel, no slippers. The tv and kitchen light wasn't not working also. The sponge you all didn't change. The linens got stain! It's very bad. Everything bad! Very disappointed! Very different from other apartment!
Read More
+4
4 people find it helpful
andi
icon-origin-TRAVELOKA
5.2
/10
Reviewed 183 week(s) ago
Bad smell on the mattress and the extra mattress. Big wild! Liar I paid for 3 rooms but we were given 2 rooms with full reasons! not good lah! No need to lie saying there is 1 room but in fact there isn't!
Translated by Google Icon
See original
Find this review helpful?
Agil a.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 184 week(s) ago
The main room's AC was broken, so a fan was provided, but the small room's AC and the guest pole were cold, the deposit was too much, they asked for a 300rm deposit, when we checked out we waited too long to return the deposit, so we were late to the airport.
Translated by Google Icon
See original
Find this review helpful?
asmik asmik
icon-origin-TRAVELOKA
9.7
/10
Reviewed 208 week(s) ago
Very best, get a beautiful view 👍.
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Niqmatul S. Q. I.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 208 week(s) ago
Check in was a breeze. The unit we got was not the unit that was shown in the picture so the pictures were misleading. Picture showed an island in the kitchen and a bathtub in the bathroom- the one we got had none of that. But very good value for the price we paid for. One of airconditioners in the dining area was leaking causing me to slip and fall. My hand caught the fall so I strained my finger. It 's been 2 weeks and I still have limited movement on that hand. We lodged a complaint and they immediately informed us that they will get someone to fix it. Overall, good value for money!
Read More
4 people find it helpful
Zabidah A.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 221 week(s) ago
I booking for 3 room, we paid fr 3 room, we get only 2 room,
1 people find it helpful
Profile Picture
Intan A. M. B. Y. S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 230 week(s) ago
Best lah, tempat pun lawa puas hati.
2 people find it helpful
Nur I.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 235 week(s) ago
The unit staff is really helpful, they are responsive and responsible. The check in is smooth. The facilities in the unit is complete and the cleanliness is fair. Some cushion and towel are ripped. I lodge complaint to the staff at 11 pm, and within minutes the staff send new sets of towel. This is amazing. The pool view is breathtaking with 3 amazing buildings ' view. KLCC, Kuala Lumpur tower and Merdeka Tower. However, there is lacking of shower facilty, changing room is not available at all and we have to change our swimming suit to dry clothes at the corner of the swimming pool.
Read More
3 people find it helpful
Nadiah Z.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 244 week(s) ago
Agent overlooked our booking. Booking for 6 people and 3bedroom but only got 2. Promise to give 2 extra mettress. Only got 1bed, 1 access card, 1 parking, another 1 parking need to pay rm30. Reason too many people. Non sense. Lift too busy. And found pampers belong other person. Not sure they do the cleaning or not. For sure not come again under this agent.
Read More
2 people find it helpful
Sastri N. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 253 week(s) ago
I had the most pleasant stay here thank you Mr. Alam for the hospitality.
1 people find it helpful
You’ve read all the top reviews.
Number of reviews per page
20
40