Rainbow Suites at Times Square

Service Apartment
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6.8
/10
Pleasant
111 reviews

What Guests Say About Their Stay

Muhammad

10.0
/ 10
It was an amazing stay at this property, "Rainbow Suites At Times Square". The location was great. The swimming pool was on level 15th which was very big. There was a big shopping mall in the middle of the hotel. The host was so amiable.

Anika

10.0
/ 10
Had a quality time with family. Swimming Pool and shopping mall were very nearby. My kids, they loved the environment and surroundings. Staffs were helpful, provided everything we needed and wanted. Thanks a lot for that. Full marks for that 💯 Recommended.

Taheeen'S

10.0
/ 10
I enjoyed my stay here a lot. The services and staffs were very helpful and friendly all the time. The view from my room was mind blowing. The amenities were top. Recommended 10/10 🙏
In the Area
See Map
Bejaya Times Square East Tower, No. 1, Jalan Imbi Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
Rainbow Suites at Times Square is located in area / city Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Rainbow Suites at Times Square

Bejaya Times Square East Tower, No. 1, Jalan Imbi Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
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Lobby Rainbow Suites at Times Square
Lobby 2 Rainbow Suites at Times Square

Discover More About Rainbow Suites at Times Square

Discover Your Urban Oasis at Rainbow Suites at Times Square

Welcome to Rainbow Suites at Times Square, your premier destination for an unforgettable stay in the heart of Kuala Lumpur, Malaysia. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, ensuring every guest experiences the best of what this vibrant city has to offer. Whether you're here for business or leisure, Rainbow Suites at Times Square provides a welcoming sanctuary with easy access to the city's most exciting attractions and essential amenities. Room rates at Rainbow Suites at Times Square start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Rainbow Suites at Times Square Location

Nestled in the bustling Golden Triangle district, Rainbow Suites at Times Square is strategically located at Bejaya Times Square East Tower, No. 1, Jalan Imbi Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100. This prime location places you at the epicenter of Kuala Lumpur's commercial and entertainment hub, offering unparalleled convenience. You'll find yourself just a short distance from the city center, with excellent connectivity to major transportation networks, making it effortless to explore the city and beyond. The atmosphere here is dynamic and exciting, with a plethora of dining, shopping, and entertainment options right at your doorstep. Being in close proximity to iconic landmarks like the Petronas Twin Towers and the vibrant Bukit Bintang shopping belt means you're always at the heart of the action.

Rainbow Suites at Times Square Facilities & Services

Facilities for guests at Rainbow Suites at Times Square are designed to enhance your comfort and enjoyment throughout your stay. We offer a comprehensive range of amenities to cater to every need:
  • A refreshing outdoor swimming pool, perfect for a leisurely dip or a morning swim. Operating hours are from 7:00 AM to 7:00 PM.
  • A well-equipped fitness center to keep up with your workout routine. Open daily from 6:00 AM to 10:00 PM.
  • Complimentary Wi-Fi access throughout the hotel, ensuring you stay connected.
  • On-site parking is available for guests, with a daily fee of PHP 50.
  • 24-hour front desk service to assist you with any queries or requests.
  • Concierge services to help you plan your city excursions and book tours.
  • Room service is available from 7:00 AM to 11:00 PM, offering a selection of delicious meals.
  • Laundry and dry-cleaning services are available at an additional charge.

Rainbow Suites at Times Square Room Types

Discover a variety of accommodations designed to suit your preferences with the diverse room types of Rainbow Suites at Times Square. Each room is thoughtfully appointed to provide a comfortable and relaxing environment.
  • Deluxe Room:

    These well-appointed rooms offer a comfortable city view and are available in smoking and non-smoking options. Some Deluxe Rooms feature a bathtub for added relaxation.
  • Executive Suite:

    For those seeking more space and luxury, our Executive Suites provide enhanced amenities and a captivating city view. These suites also come with the option of a bathtub.
  • Family Suite:

    Ideal for families or groups, the Family Suite offers ample space and comfort, ensuring everyone has a pleasant stay. Enjoy the city views from your room.
We do not currently offer pet-friendly rooms.

Rainbow Suites at Times Square Dining & Restaurants

Savor a culinary journey at Rainbow Suites at Times Square with our exquisite dining options.
  • The Grand Cafe:

    Our all-day dining restaurant offers a delightful spread of international and local Malaysian cuisine. Enjoy breakfast from 6:30 AM to 10:30 AM, lunch from 12:00 PM to 2:30 PM, and dinner from 6:00 PM to 10:00 PM. Estimated price per person for dinner is PHP 1,200.
  • Skyline Lounge:

    Unwind with a refreshing drink and enjoy panoramic city views at our rooftop bar. Open daily from 5:00 PM to 1:00 AM. Light snacks are available, with prices starting from PHP 300.

Rainbow Suites at Times Square Nearby Attractions and Activities

Immerse yourself in the vibrant culture and attractions surrounding Rainbow Suites at Times Square.
  • Petronas Twin Towers:

    An iconic symbol of Kuala Lumpur, these magnificent towers offer breathtaking views and a unique architectural experience.
  • Bukit Bintang:

    Known as Kuala Lumpur's premier shopping and entertainment district, offering a wide array of malls, boutiques, and vibrant nightlife.
  • KLCC Park:

    A sprawling urban park offering a serene escape with beautiful landscaping, a children's playground, and a public swimming pool.
  • Central Market:

    A cultural hub where you can find local handicrafts, souvenirs, and traditional Malaysian art.
  • Merdeka Square:

    A historic landmark that holds significant importance in Malaysia's independence, surrounded by colonial-era buildings.
If you are looking for other activities around Rainbow Suites at Times Square, check out the best deals on Traveloka: Recommended activities in Kuala Lumpur!

How to Get to Rainbow Suites at Times Square from the Airport

Getting to Rainbow Suites at Times Square from Kuala Lumpur International Airport (KLIA) is convenient and offers several options.
  • Airport Premium Bus:

    Several bus services operate from KLIA to various points in the city, including KL Sentral. From KL Sentral, you can take a taxi or ride-hailing service to the hotel. The bus fare is approximately PHP 400-500.
  • Metered/Coupon Taxis:

    Taxis are readily available at the airport. Ensure you use the official airport taxi counter to get a coupon for your journey. The estimated fare to Rainbow Suites at Times Square is PHP 1,000-1,500, depending on traffic.
  • Ride-hailing Service:

    You can book a ride-hailing service through your smartphone app for a convenient and often cost-effective transfer. Prices are comparable to metered taxis.
  • Hotel's Private Airport Transfer Service:

    For a seamless and personalized experience, you can arrange for the hotel's private airport transfer services. Please contact the hotel in advance to book this service and confirm the rates, which typically range from PHP 1,800 to PHP 2,500.

Summary of Why You Should Choose to Stay at Rainbow Suites at Times Square

Choosing Rainbow Suites at Times Square means opting for a stay that combines comfort, convenience, and excellent value. Here’s why you should make us your home away from home:
  • Prime Location:

    Situated in the heart of Kuala Lumpur's Golden Triangle, offering easy access to major attractions, shopping, and dining.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites designed for your relaxation and enjoyment.
  • Excellent Facilities:

    Enjoy our swimming pool, fitness center, and complimentary Wi-Fi.
  • Exceptional Service:

    Our dedicated staff are committed to ensuring a memorable and pleasant stay.
  • Great Value:

    Offering competitive rates for a premium city experience.
Discover the best Room availability at Rainbow Suites at Times Square and start Planning your trip. For seamless Booking Rainbow Suites at Times Square, visit Traveloka today. You can also Book budget hotels in Kuala Lumpur and Easily book domestic and international flights at low prices on Traveloka.

All facilities in Rainbow Suites at Times Square

Swimming Pool Rainbow Suites at Times Square
Swimming Pool
Entertainment Facility Rainbow Suites at Times Square
Entertainment Facility
Fitness Center Rainbow Suites at Times Square
Fitness Center
Functional Hall Rainbow Suites at Times Square
Functional Hall
Common Space Rainbow Suites at Times Square
Common Space

Things to Do

  • Outdoor pool
  • Shops
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Conference center
  • Conference rooms
  • Business center

General

  • Banquet
  • Lockers
  • Parking

Public Facilities

  • Smoke-free area
  • Coffee shop
  • Elevator

Nearby Facilities

  • Shops
  • Grocery
  • ATM/Banking

Food and Drinks

  • Poolside bar
  • Breakfast

Kids and Pets

  • Babysitting with surcharge

Family-friendly Facilities

  • Children pool

Accessibilty

  • Accessible path of travel

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Rainbow Suites at Times Square

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
14:00 - 23:30
Check-out:
Before 11:30

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
  • This property is professionally cleaned
, To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator
Check-In / Check-Out Time
From 14:00 - 23:30 - to 11:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Rainbow Suites at Times Square
30
Number of floors in Rainbow Suites at Times Square
43
Another facilities in Rainbow Suites at Times Square
Outdoor pool, Shops, Sauna, Steam room, Pool sun loungers

Frequently asked question in Rainbow Suites at Times Square

What are available facilities at Rainbow Suites at Times Square?
There are top facilites at Rainbow Suites at Times Square such as Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Rainbow Suites at Times Square?
The standard check-in time at Rainbow Suites at Times Square is starting from 14:00 - 23:30 while the latest check-out time is at Before 11:30
Does Rainbow Suites at Times Square provide breakfast?
Yes, Rainbow Suites at Times Square provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Rainbow Suites at Times Square?
Rainbow Suites at Times Square is a 3.0-star hotel.
How many floors does Rainbow Suites at Times Square have?
Rainbow Suites at Times Square has 43 floors.
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More Reviews from Other Guests in Rainbow Suites at Times Square

7.5
Pleasant
From 63 reviews
Provided by travelers on
Cleanliness

7.5

Room Comfort

7.4

Meal

7.6

Location

8.2

Service and Facilites

7.0

People often mention about Rainbow Suites at Times Square
All
Family Friendly (3)
Room Space (3)
Bathroom (3)
Distance to City Center (2)
Surroundings (2)
Accessibility (2)
Wifi (2)
Check-in/out Time (2)
Bedroom (2)
Hotel Area (2)
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Most Recent
Format
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Traveler Reviews Rainbow Suites at Times Square

Number of reviews per page
20
40
Customer reviews
Eddy N.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 71 week(s) ago
The toilet seat lining needs to be replaced, because it is cracked on the left and right, causing the thighs to get caught when getting up from the toilet.
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2 people find it helpful
G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.3
/10
Reviewed 92 week(s) ago
This is my first experience on vacation to KL. When my friends and I checked in, the room was still messy and smelled of cigarettes. And the wi fi was very annoying. We had to wait for housekeeping to come and provide it. After waiting for a few hours, housekeeping came and cleaned the room. The wi fi was really very bad. No longer to stay here.
Read More
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2 people find it helpful
h***o
icon-origin-TRAVELOKA
9.3
/10
Reviewed 94 week(s) ago
Overall it is very good, most need to be fixed/replaced with the mattress outside the main room because the springs and wires are loose and some of the iron is sticking out, for the mattress itself there are also many that are torn. Thank you.
Translated by Google Icon
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3 people find it helpful
Erni W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 95 week(s) ago
It was very enjoyable staying here. The view and security are very good.
Find this review helpful?
s***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 110 week(s) ago
Good
1 people find it helpful
evi juliani
icon-origin-TRAVELOKA
4.8
/10
Reviewed 157 week(s) ago
It's really crazy that Rainbow hasn't checked in yet at the cansel from the hotel, where is the refund money not approved by the hotel, the blg has been approved even though it hasn't been, that's really crazy
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1 people find it helpful
Krisna S.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 167 week(s) ago
Not the same as advertised, the room is old and not maintained, lots of tools that can't be used. Uncomfortable.
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3 people find it helpful
Krisna S.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 167 week(s) ago
The rooms don't look like the pictures in the advertisements, they are not maintained, many are damaged. Not comfortable to use.
Translated by Google Icon
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4 people find it helpful
Dahniar
icon-origin-TRAVELOKA
10.0
/10
Reviewed 174 week(s) ago
Sangat puas menginap di sini, tempatnya gabung dengan Time Square Mall. Cari makan gampang, berada di pusat kota, kemana-mana bisa jalan kaki, ke Twin Tower hanya jalan kaki 500 meter. Tempat yang nyaman, bersih, petugas fast respon. View dari kamar sangat indah. Pokoknya mau ke sini lagi kalau ke Kuala Lumpur.
2 people find it helpful
Mitta
icon-origin-TRAVELOKA
5.8
/10
Reviewed 347 week(s) ago
Unfortunately it does not enjoy because from the beginning the service was not good and there was no reception in the lobby. WiFi is not provided, if not asked, I can be a booth whose owner is inflexible. Nothing all he asked for extra money, rooms a lot of small insects and sounding beds, toilet flooded. Very bad.
Translated by Google Icon
See original
4 people find it helpful
MOHD N. I. I.
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 359 week(s) ago
Value for money. The air conditioning not functioning well
1 people find it helpful
Daud H.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.6
/10
Reviewed 363 week(s) ago
If you're looking for a place just to sleep, it's quite good. Spacious, so if you have a big family it won't be a problem. Next to mall, so buying food, or anything else also easy. But don't expect a kind of hotel service, since it's owned by individuals. Make sure you can call / text message the agent when you arrive at the site.
Read More
3 people find it helpful
mohd s. h.
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 373 week(s) ago
Service very bad. Room dirty, water leaking.
2 people find it helpful
Efendi
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 376 week(s) ago
The accommodation was nice, clean The things I dislike is the whole decoration is rather old, i could say is an old apartment, despite of that, everything was nice
1 people find it helpful
Daniel S. W.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 380 week(s) ago
To check in to the hotel you have to wait very long because they use the agent system and have to find the agent first
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1 people find it helpful
Profile Picture
Harlan T.
icon-Family
Family
icon-origin-TRAVELOKA
5.8
/10
Reviewed 386 week(s) ago
Hotel staff services are not satisfactory, long waiting for check-in and check-out, check-in time is not cleaned.
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Find this review helpful?
Hasimah A. B.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
5.8
/10
Reviewed 388 week(s) ago
This hotel is in good location and the room also good. but the person in charge quite unhelpful. we ask for the deposit receipt but he keep on delaying. Then we already inform that we need to checking out early by 9.00am because we are running for our flight. But sadly we are waiting for more than half an hour to the person come. Surprisingly another person came to see us. When we ask for the refund of our deposit this person need to call his colleague first because we don't have a receipt for that deposit. We feel uncomfortable just like we are bluffing about the deposit. Thank god the person who take our money admitted about the deposit and the second person have to giving back our money with unsatisfying face.
Read More
2 people find it helpful
Profile Picture
Zairul A.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 391 week(s) ago
Good and much better from other suites at Times Square and cheap
Find this review helpful?
Profile Picture
Ahmad B.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 391 week(s) ago
I enjoyed this apartment because close to central of Kuala Lumpur and many shops around the apartment
Find this review helpful?
Lutfi J. A.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 392 week(s) ago
I booked 2 rooms (family) with special request connected room, unfortunately one in 20 fl and one in 40 fl, I asked for one floor but no available room. So we decide only use one room in 40 fl because the room larger than 20 fl room. The bed in room 40 fl was broke and no one can fix it. So we're not happy
1 people find it helpful
Number of reviews per page
20
40

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Exterior 4 Rainbow Suites at Times Square

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.5
Pleasant
From 63 reviews
Provided by travelers on
Cleanliness

7.5

Room Comfort

7.4

Meal

7.6

Location

8.2

Service and Facilites

7.0

People often mention about Rainbow Suites at Times Square
All
Family Friendly (3)
Room Space (3)
Bathroom (3)
Distance to City Center (2)
Surroundings (2)
Accessibility (2)
Wifi (2)
Check-in/out Time (2)
Bedroom (2)
Hotel Area (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Rainbow Suites at Times Square

Number of reviews per page
20
40
Customer reviews
Eddy N.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 71 week(s) ago
The toilet seat lining needs to be replaced, because it is cracked on the left and right, causing the thighs to get caught when getting up from the toilet.
Translated by Google Icon
See original
2 people find it helpful
G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.3
/10
Reviewed 92 week(s) ago
This is my first experience on vacation to KL. When my friends and I checked in, the room was still messy and smelled of cigarettes. And the wi fi was very annoying. We had to wait for housekeeping to come and provide it. After waiting for a few hours, housekeeping came and cleaned the room. The wi fi was really very bad. No longer to stay here.
Read More
Translated by Google Icon
See original
2 people find it helpful
h***o
icon-origin-TRAVELOKA
9.3
/10
Reviewed 94 week(s) ago
Overall it is very good, most need to be fixed/replaced with the mattress outside the main room because the springs and wires are loose and some of the iron is sticking out, for the mattress itself there are also many that are torn. Thank you.
Translated by Google Icon
See original
3 people find it helpful
Erni W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 95 week(s) ago
It was very enjoyable staying here. The view and security are very good.
Find this review helpful?
s***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 110 week(s) ago
Good
1 people find it helpful
evi juliani
icon-origin-TRAVELOKA
4.8
/10
Reviewed 157 week(s) ago
It's really crazy that Rainbow hasn't checked in yet at the cansel from the hotel, where is the refund money not approved by the hotel, the blg has been approved even though it hasn't been, that's really crazy
Translated by Google Icon
See original
1 people find it helpful
Krisna S.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 167 week(s) ago
Not the same as advertised, the room is old and not maintained, lots of tools that can't be used. Uncomfortable.
Translated by Google Icon
See original
3 people find it helpful
Krisna S.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 167 week(s) ago
The rooms don't look like the pictures in the advertisements, they are not maintained, many are damaged. Not comfortable to use.
Translated by Google Icon
See original
4 people find it helpful
Dahniar
icon-origin-TRAVELOKA
10.0
/10
Reviewed 174 week(s) ago
Sangat puas menginap di sini, tempatnya gabung dengan Time Square Mall. Cari makan gampang, berada di pusat kota, kemana-mana bisa jalan kaki, ke Twin Tower hanya jalan kaki 500 meter. Tempat yang nyaman, bersih, petugas fast respon. View dari kamar sangat indah. Pokoknya mau ke sini lagi kalau ke Kuala Lumpur.
2 people find it helpful
Mitta
icon-origin-TRAVELOKA
5.8
/10
Reviewed 347 week(s) ago
Unfortunately it does not enjoy because from the beginning the service was not good and there was no reception in the lobby. WiFi is not provided, if not asked, I can be a booth whose owner is inflexible. Nothing all he asked for extra money, rooms a lot of small insects and sounding beds, toilet flooded. Very bad.
Translated by Google Icon
See original
4 people find it helpful
MOHD N. I. I.
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 359 week(s) ago
Value for money. The air conditioning not functioning well
1 people find it helpful
Daud H.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.6
/10
Reviewed 363 week(s) ago
If you're looking for a place just to sleep, it's quite good. Spacious, so if you have a big family it won't be a problem. Next to mall, so buying food, or anything else also easy. But don't expect a kind of hotel service, since it's owned by individuals. Make sure you can call / text message the agent when you arrive at the site.
Read More
3 people find it helpful
mohd s. h.
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 373 week(s) ago
Service very bad. Room dirty, water leaking.
2 people find it helpful
Efendi
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 376 week(s) ago
The accommodation was nice, clean The things I dislike is the whole decoration is rather old, i could say is an old apartment, despite of that, everything was nice
1 people find it helpful
Daniel S. W.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 380 week(s) ago
To check in to the hotel you have to wait very long because they use the agent system and have to find the agent first
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Harlan T.
icon-Family
Family
icon-origin-TRAVELOKA
5.8
/10
Reviewed 386 week(s) ago
Hotel staff services are not satisfactory, long waiting for check-in and check-out, check-in time is not cleaned.
Translated by Google Icon
See original
Find this review helpful?
Hasimah A. B.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
5.8
/10
Reviewed 388 week(s) ago
This hotel is in good location and the room also good. but the person in charge quite unhelpful. we ask for the deposit receipt but he keep on delaying. Then we already inform that we need to checking out early by 9.00am because we are running for our flight. But sadly we are waiting for more than half an hour to the person come. Surprisingly another person came to see us. When we ask for the refund of our deposit this person need to call his colleague first because we don't have a receipt for that deposit. We feel uncomfortable just like we are bluffing about the deposit. Thank god the person who take our money admitted about the deposit and the second person have to giving back our money with unsatisfying face.
Read More
2 people find it helpful
Profile Picture
Zairul A.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 391 week(s) ago
Good and much better from other suites at Times Square and cheap
Find this review helpful?
Profile Picture
Ahmad B.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 391 week(s) ago
I enjoyed this apartment because close to central of Kuala Lumpur and many shops around the apartment
Find this review helpful?
Lutfi J. A.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 392 week(s) ago
I booked 2 rooms (family) with special request connected room, unfortunately one in 20 fl and one in 40 fl, I asked for one floor but no available room. So we decide only use one room in 40 fl because the room larger than 20 fl room. The bed in room 40 fl was broke and no one can fix it. So we're not happy
1 people find it helpful
Number of reviews per page
20
40