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Ramada Encore by Wyndham Chinatown Kuala Lumpur

Hotels
7.6
/10
Pleasant
105 reviews
In the Area
See Map
1 & 3 Jalan Pudu Lama, Chinatown, Kuala Lumpur, Malaysia, 50200

Main Facilities

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AC
24-Hour Front Desk
Elevator
WiFi
Ramada Encore by Wyndham Chinatown Kuala Lumpur is located in area / city Chinatown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Ramada Encore by Wyndham Chinatown Kuala Lumpur

1 & 3 Jalan Pudu Lama, Chinatown, Kuala Lumpur, Malaysia, 50200
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Lobby Ramada Encore by Wyndham Chinatown Kuala Lumpur
Lobby 2 Ramada Encore by Wyndham Chinatown Kuala Lumpur

Discover More About Ramada Encore by Wyndham Chinatown Kuala Lumpur

Ramada Encore by Wyndham Chinatown Kuala Lumpur Rates per Night

Planning your trip and wondering about hotel prices? Finding the best hotel rates is key to a great stay. Ramada Encore by Wyndham Chinatown Kuala Lumpur room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Ramada Encore by Wyndham Chinatown Kuala Lumpur hotel rates?

Ramada Encore by Wyndham Chinatown Kuala Lumpur Location & Address

Finding the perfect hotel starts with knowing where it's located. Ramada Encore by Wyndham Chinatown Kuala Lumpur is located at 1 & 3 Jalan Pudu Lama, Chinatown, Kuala Lumpur, Malaysia, 50200 . It's situated in the heart of Kuala Lumpur, known for its vibrant culture and historical sites. The hotel is approximately 1 km from the city center.

How to go to Ramada Encore by Wyndham Chinatown Kuala Lumpur from Airport

Getting to your hotel from the airport should be easy. Here's how you can get to Ramada Encore by Wyndham Chinatown Kuala Lumpur from Kuala Lumpur International Airport (KUL):

  • Taxi (most direct): Taxis are readily available at the airport. The ride takes about 45 minutes to an hour, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services like Traveloka are available at the airport. This is a convenient option, and the ride takes about the same time as a taxi.
  • KLIA Ekspres Train + Ride Hailing/Taxi (most affordable): Take the KLIA Ekspres train to KL Sentral station (about 30 minutes), then take a Ride Hailing or taxi to the hotel (about 10-15 minutes).

Tips: Consider the KLIA Ekspres train for a balance of speed and cost, especially if you're traveling during peak traffic hours.

Ramada Encore by Wyndham Chinatown Kuala Lumpur Reviews & Summary

Want to know what other guests think? Hotel reviews can give you a great insight into what to expect. Guests often rave about the hotel's prime location, friendly service, and comfortable rooms. A standout feature is the rooftop pool with stunning city views. "I loved my stay! The staff was so helpful, and the location was perfect for exploring the city."

Ramada Encore by Wyndham Chinatown Kuala Lumpur Room Types Available

Choosing the right room is essential for a comfortable stay. Ramada Encore by Wyndham Chinatown Kuala Lumpur offers a variety of room types to suit different needs:

  • Standard Room: Offers a comfortable space with essential amenities.
  • Deluxe Room: Provides more space and often includes upgraded features.
  • Family Room: Designed to accommodate families with extra space and beds.
  • Smoking/Non-Smoking Rooms: Available to cater to different preferences.

Please note that pet-friendly rooms are not available. Additional charges may apply for extra amenities.

Hotel Facilities in Ramada Encore by Wyndham Chinatown Kuala Lumpur

Enjoying your stay is all about the amenities. Ramada Encore by Wyndham Chinatown Kuala Lumpur offers a range of facilities to enhance your experience:

  • Rooftop Pool: Take a refreshing dip with a view. (Operating hours: 7 AM - 10 PM)
  • Fitness Center: Stay active with a well-equipped gym. (Operating hours: 6 AM - 10 PM)
  • Free Wi-Fi: Stay connected throughout the hotel.
  • Business Center: For any work-related needs.

Hotel Buffet or Restaurant/Cafe in Ramada Encore by Wyndham Chinatown Kuala Lumpur

Dining options can make or break a hotel stay. Ramada Encore by Wyndham Chinatown Kuala Lumpur offers a convenient dining experience:

  • The Lobby Cafe: Serves a variety of dishes throughout the day.
  • Breakfast Buffet: Enjoy a wide selection of breakfast items. (Price: Approximately ₱500 per person)

Ramada Encore by Wyndham Chinatown Kuala Lumpur Airport pickups and How to Book

Need a smooth transfer to or from the airport? The hotel does not offer airport pick-up services. However, you can easily arrange a Ride Hailing service or taxi from the airport.

Nearby MRT Station & Bus Stops

Getting around Kuala Lumpur is easy with public transport. Here are some nearby options:

  • Pasar Seni MRT Station: Approximately 500 meters away.
  • Bus Stops: Several bus stops are located within walking distance.

You can use a Touch 'n Go card for easy payment on public transport. These cards can be purchased at most MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do with the family? Here are some nearby attractions:

  • Petronas Twin Towers: Iconic skyscrapers with observation decks. (Distance: 3 km, Entry Price: ₱1,000)
  • KLCC Park: A beautiful park perfect for a relaxing stroll. (Distance: 3 km, Entry Price: Free)
  • Aquaria KLCC: An underwater aquarium with diverse marine life. (Distance: 3 km, Entry Price: ₱800)
  • Islamic Arts Museum Malaysia: Explore Islamic art and culture. (Distance: 1 km, Entry Price: ₱300)
  • Central Market Kuala Lumpur: A historic market with local crafts and souvenirs. (Distance: 500 m, Entry Price: Free)

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Ramada Encore by Wyndham Chinatown Kuala Lumpur (Kuala Lumpur)

Exploring local cuisine is a must. Here are some nearby dining options:

  • Merchant Lane: A popular cafe known for its delicious brunch and coffee.
  • Chocha Foodstore: Offers a unique dining experience with local flavors.
  • Old China Cafe: Serves traditional Peranakan cuisine in a charming setting.

Local Street Food:

  • Hainanese Chicken Rice: A classic Malaysian dish.
  • Laksa: A flavorful noodle soup.
  • Nasi Lemak: Coconut rice with various accompaniments.
  • Char Kway Teow: Stir-fried noodles with seafood and vegetables.
  • Satay: Grilled meat skewers with peanut sauce.

Shopping places near Ramada Encore by Wyndham Chinatown Kuala Lumpur (Kuala Lumpur)

Ready for some retail therapy? Here are some shopping options:

  • Central Market Kuala Lumpur: A historic market with local crafts and souvenirs.
  • Pavilion Kuala Lumpur: A premier shopping mall with luxury brands.
  • Suria KLCC: Located at the base of the Petronas Twin Towers, offering a wide range of shops.

Other Places to Stay Near Ramada Encore by Wyndham Chinatown Kuala Lumpur

Looking for other accommodation options? Here are some hotels in Kuala Lumpur:

Luxury/5-6 Star Hotels Nearby:

  • The Ritz-Carlton, Kuala Lumpur
  • Traders Hotel, Kuala Lumpur
  • Mandarin Oriental, Kuala Lumpur

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels Nearby:

  • Hotel Stripes Kuala Lumpur, Autograph Collection
  • Impiana KLCC Hotel
  • DoubleTree by Hilton Kuala Lumpur

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Three-Star Hotels Nearby:

  • Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
  • The Kuala Lumpur Journal Hotel
  • Cititel Mid Valley

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel availability and room booking

Ready to book your stay? Finding the perfect hotel is just a few clicks away. Check hotel availability and make your reservations through Traveloka for the best deals and a seamless booking experience.

All facilities in Ramada Encore by Wyndham Chinatown Kuala Lumpur

Lobby Ramada Encore by Wyndham Chinatown Kuala Lumpur
Lobby
Exterior Ramada Encore by Wyndham Chinatown Kuala Lumpur
Exterior
Bedroom Ramada Encore by Wyndham Chinatown Kuala Lumpur
Bedroom
In-room Bathroom Ramada Encore by Wyndham Chinatown Kuala Lumpur
In-room Bathroom
Restaurant Ramada Encore by Wyndham Chinatown Kuala Lumpur
Restaurant

Hotel Services

  • Early Check-in
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • Late Check-out
  • Laundry service
  • Luggage storage

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

General

  • AC
  • Family room
  • Non-smoking room

Public Facilities

  • Early check-in
  • Elevator
  • Late check-out

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Ramada Encore by Wyndham Chinatown Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ramada Encore by Wyndham Chinatown Kuala Lumpur
99
Number of floors in Ramada Encore by Wyndham Chinatown Kuala Lumpur
9
Another facilities in Ramada Encore by Wyndham Chinatown Kuala Lumpur
Early Check-in, Express check-in, Express check-out, 24-hour Receptionist, Late Check-out

Frequently asked question in Ramada Encore by Wyndham Chinatown Kuala Lumpur

What are available facilities at Ramada Encore by Wyndham Chinatown Kuala Lumpur?
There are top facilites at Ramada Encore by Wyndham Chinatown Kuala Lumpur such as AC, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ramada Encore by Wyndham Chinatown Kuala Lumpur?
The standard check-in time at Ramada Encore by Wyndham Chinatown Kuala Lumpur is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Ramada Encore by Wyndham Chinatown Kuala Lumpur provide breakfast?
Yes, Ramada Encore by Wyndham Chinatown Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ramada Encore by Wyndham Chinatown Kuala Lumpur?
Ramada Encore by Wyndham Chinatown Kuala Lumpur is a 3.0-star hotel.
How many floors does Ramada Encore by Wyndham Chinatown Kuala Lumpur have?
Ramada Encore by Wyndham Chinatown Kuala Lumpur has 9 floors.
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More Reviews from Other Guests in Ramada Encore by Wyndham Chinatown Kuala Lumpur

7.6
Pleasant
From 105 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.6

Meal

7.7

Location

7.7

Service and Facilites

7.7

Sort by
Most Recent
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Traveler Reviews Ramada Encore by Wyndham Chinatown Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
Michael N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 75 week(s) ago
Fun place, close to culinary tourism, KL Tower and Petronas Twin Towers.
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1 people find it helpful
Adrian I.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 114 week(s) ago
The ratio between bedroom: bathroom, was like 40:60, the bedroom was very small, even my medium luggage has difficulty to unload. The room wasn't soundproof at all, there 's a lot of noise from the aisle from neighbors, in the morning and evening. There 's no free water dispenser. Lift seems wasn't maintained, there 's 1 time I & other stuck inside, and the brake activated, and the lift going down slowly to LG floor, please do make a maintenance. The room was clean and standard. Location: was good, near petaling street chinatown.
Read More
Find this review helpful?
wiwi m.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 120 week(s) ago
The room was very cramped, no toilet paper or room tissue was given, it was subject to terrorism tax which they said was not included in online bookings.
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Find this review helpful?
Ita r.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 120 week(s) ago
Overall the hotel is okay, clean and the staff are friendly. Only at check-in we were asked to pay another tax of RM 20 because it didn't include tax. Please be careful and read first, because when I booked there was no information that it didn't include tax.
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Find this review helpful?
Michelle C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 120 week(s) ago
It's not Chinatown though. But it's still okay and pretty clean.
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Find this review helpful?
annisa
icon-origin-TRAVELOKA
6.1
/10
Reviewed 121 week(s) ago
Would choose another hotel. The lift was broken when I was staying there and there 's somebody stuck inside. The bathroom was kind of humid.
1 people find it helpful
Elsa
icon-origin-TRAVELOKA
9.0
/10
Reviewed 121 week(s) ago
Small room but cosy and comfortable. Too noisy at night, the voice from the outside was too loud, we can hear the people talked clearly.
1 people find it helpful
Yansen
icon-origin-TRAVELOKA
9.7
/10
Reviewed 124 week(s) ago
The reception is very good explanation and humble. Room is very clean and spacey. I would like to come here again next time.
Find this review helpful?
irwan T. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 131 week(s) ago
Clean hotel, lots of culinary locations and close to the LRT, friendly staff.
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1 people find it helpful
Hendra S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 135 week(s) ago
The receptionist is not professional, the time to check in is too long, the room is not available when you want to check in, the air conditioner is not cold enough.
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2 people find it helpful
Reski B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 138 week(s) ago
The room is spacious, quite clean but parking is difficult.
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Jeffry E.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 145 week(s) ago
The hotel is nice, comfortable, even though it's a bit small but everything is brand new, the mattress is soft, the bed is really comfortable, the price is quite affordable, recommended.
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4 people find it helpful
Dusadee H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 160 week(s) ago
พนักงานยิ้มแย้มเป็นกันเอง ให้คำแนะนำดีมาก ทำเลที่ตั้งอยู่ใกล้ไชน่าทาวน์ ร้านอาหาร ร้านสะดวกซื้อมีเยอะ เดินทางสะดวกเพราะใกล้สถานีรถไฟฟ้า
Find this review helpful?
Claudie N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 177 week(s) ago
Staffs were very supportive and friendly. Room are cleaned and quite. Can walk river, bus station and china town, grab fee is 9-10 ringgits from hotel to Thean Hou Temple and Bukit Bitang, Petronas. Nice location.
5 people find it helpful
Profile Picture
Rozana
icon-origin-TRAVELOKA
8.5
/10
Reviewed 178 week(s) ago
Clean. Good service and fast service 👍.
1 people find it helpful
leewengfoo
icon-origin-TRAVELOKA
6.1
/10
Reviewed 179 week(s) ago
Checked in for the first room, inside was very dirty and looking somebody use the room before and then enters the room, the bath tower looked like is used before and did not change. The door is broken and the bed has only one pillow. After complaint and change another room. Checked in the new room, looks like best than the first checked-in room. After going out and back into the room, only see some food hidden inside the cloth board (top sideboard). The cleaner was not clean after the customer checked out. The safety box is very dirty and can't use and the surface has dust. The tower hanging behind the door is used by others but cleaners are not clean and taken out from the bathroom. After checking in, I go take one new tower because only see one tower inside the room. After going out and back, they only know why only left one tower. Another tower is used by others after the cleaner cleans the room. Another problem is bath soap and hair shampoo is the same. Not different. One soap from another customer below the water bowl. See the uploaded picture, dirty and full of bacteria mould? Very disappointed to stay at this hotel and outside the hotel name still did not change. It will be hard to find because booking name (Ramada Encore) but staying at city xxx hotel
Read More
+3
5 people find it helpful
Sophia C.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 182 week(s) ago
The service was good. However, the location was not really strategic, the room was pretty narrow, the safebox was not provided. The check-in procedure took quite a long time.
3 people find it helpful
Aina S. N.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 184 week(s) ago
First, the receptionist inform us that you can park anywhere in front of the hotel without being summoned, but on the last day, one uncle mad at us cause we park on private property and he claimed that the hotel give us wrong information and our car almost get summon. Next, it's just beside kuil, so please be ready all ears and nose with the smell and sound start in the morning. The room got soundproof a bit, but the smell can reach the room. Sound, of course, you can hear all chants. I don't recommend this hotel if you need a quiet hotel. Next, express check-in? Nope, it was super late. And the staff is giving training to another new staff. And when I try to help with the document, the staff just ask me to be patient.
Read More
3 people find it helpful
Della C.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 184 week(s) ago
When I arrived, there was no reception or anyone else working there, so I needed to wait for them for about 5 mins, but other than that, their service is fine. Regarding the cleanliness of the room. The floor was full of dust and women 's hair, especially near the bed, I guess they didn't clean it very thoroughly, the bathroom was also very dirty – the sink, the toilet bowl, the shower curtain, even the towels were smelly. Reminiscing makes me nauseous. The room curtains are also about to be broken, tilted, and almost coming off. Then, the wifi doesn't work and keeps loading, I obviously can't rely on that. The good thing about this hotel is its strategic location, close to public transport and food.
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3 people find it helpful
Jun M.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 185 week(s) ago
Room is very dirty, nearby is noisy, and dangerous. Non-stop repeatedly sleep and wake up. I will never stay in the hotel anymore. Worst experience ever in my life.
2 people find it helpful
Number of reviews per page
20
40

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Lobby 4 Ramada Encore by Wyndham Chinatown Kuala Lumpur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 105 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.6

Meal

7.7

Location

7.7

Service and Facilites

7.7

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Ramada Encore by Wyndham Chinatown Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
Michael N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 75 week(s) ago
Fun place, close to culinary tourism, KL Tower and Petronas Twin Towers.
Translated by Google Icon
See original
1 people find it helpful
Adrian I.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 114 week(s) ago
The ratio between bedroom: bathroom, was like 40:60, the bedroom was very small, even my medium luggage has difficulty to unload. The room wasn't soundproof at all, there 's a lot of noise from the aisle from neighbors, in the morning and evening. There 's no free water dispenser. Lift seems wasn't maintained, there 's 1 time I & other stuck inside, and the brake activated, and the lift going down slowly to LG floor, please do make a maintenance. The room was clean and standard. Location: was good, near petaling street chinatown.
Read More
Find this review helpful?
wiwi m.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 120 week(s) ago
The room was very cramped, no toilet paper or room tissue was given, it was subject to terrorism tax which they said was not included in online bookings.
Translated by Google Icon
See original
Find this review helpful?
Ita r.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 120 week(s) ago
Overall the hotel is okay, clean and the staff are friendly. Only at check-in we were asked to pay another tax of RM 20 because it didn't include tax. Please be careful and read first, because when I booked there was no information that it didn't include tax.
Translated by Google Icon
See original
Find this review helpful?
Michelle C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 120 week(s) ago
It's not Chinatown though. But it's still okay and pretty clean.
Translated by Google Icon
See original
Find this review helpful?
annisa
icon-origin-TRAVELOKA
6.1
/10
Reviewed 121 week(s) ago
Would choose another hotel. The lift was broken when I was staying there and there 's somebody stuck inside. The bathroom was kind of humid.
1 people find it helpful
Elsa
icon-origin-TRAVELOKA
9.0
/10
Reviewed 121 week(s) ago
Small room but cosy and comfortable. Too noisy at night, the voice from the outside was too loud, we can hear the people talked clearly.
1 people find it helpful
Yansen
icon-origin-TRAVELOKA
9.7
/10
Reviewed 124 week(s) ago
The reception is very good explanation and humble. Room is very clean and spacey. I would like to come here again next time.
Find this review helpful?
irwan T. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 131 week(s) ago
Clean hotel, lots of culinary locations and close to the LRT, friendly staff.
Translated by Google Icon
See original
1 people find it helpful
Hendra S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 135 week(s) ago
The receptionist is not professional, the time to check in is too long, the room is not available when you want to check in, the air conditioner is not cold enough.
Translated by Google Icon
See original
2 people find it helpful
Reski B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 138 week(s) ago
The room is spacious, quite clean but parking is difficult.
Translated by Google Icon
See original
Find this review helpful?
Jeffry E.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 145 week(s) ago
The hotel is nice, comfortable, even though it's a bit small but everything is brand new, the mattress is soft, the bed is really comfortable, the price is quite affordable, recommended.
Translated by Google Icon
See original
4 people find it helpful
Dusadee H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 160 week(s) ago
พนักงานยิ้มแย้มเป็นกันเอง ให้คำแนะนำดีมาก ทำเลที่ตั้งอยู่ใกล้ไชน่าทาวน์ ร้านอาหาร ร้านสะดวกซื้อมีเยอะ เดินทางสะดวกเพราะใกล้สถานีรถไฟฟ้า
Find this review helpful?
Claudie N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 177 week(s) ago
Staffs were very supportive and friendly. Room are cleaned and quite. Can walk river, bus station and china town, grab fee is 9-10 ringgits from hotel to Thean Hou Temple and Bukit Bitang, Petronas. Nice location.
5 people find it helpful
Profile Picture
Rozana
icon-origin-TRAVELOKA
8.5
/10
Reviewed 178 week(s) ago
Clean. Good service and fast service 👍.
1 people find it helpful
leewengfoo
icon-origin-TRAVELOKA
6.1
/10
Reviewed 179 week(s) ago
Checked in for the first room, inside was very dirty and looking somebody use the room before and then enters the room, the bath tower looked like is used before and did not change. The door is broken and the bed has only one pillow. After complaint and change another room. Checked in the new room, looks like best than the first checked-in room. After going out and back into the room, only see some food hidden inside the cloth board (top sideboard). The cleaner was not clean after the customer checked out. The safety box is very dirty and can't use and the surface has dust. The tower hanging behind the door is used by others but cleaners are not clean and taken out from the bathroom. After checking in, I go take one new tower because only see one tower inside the room. After going out and back, they only know why only left one tower. Another tower is used by others after the cleaner cleans the room. Another problem is bath soap and hair shampoo is the same. Not different. One soap from another customer below the water bowl. See the uploaded picture, dirty and full of bacteria mould? Very disappointed to stay at this hotel and outside the hotel name still did not change. It will be hard to find because booking name (Ramada Encore) but staying at city xxx hotel
Read More
+3
5 people find it helpful
Sophia C.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 182 week(s) ago
The service was good. However, the location was not really strategic, the room was pretty narrow, the safebox was not provided. The check-in procedure took quite a long time.
3 people find it helpful
Aina S. N.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 184 week(s) ago
First, the receptionist inform us that you can park anywhere in front of the hotel without being summoned, but on the last day, one uncle mad at us cause we park on private property and he claimed that the hotel give us wrong information and our car almost get summon. Next, it's just beside kuil, so please be ready all ears and nose with the smell and sound start in the morning. The room got soundproof a bit, but the smell can reach the room. Sound, of course, you can hear all chants. I don't recommend this hotel if you need a quiet hotel. Next, express check-in? Nope, it was super late. And the staff is giving training to another new staff. And when I try to help with the document, the staff just ask me to be patient.
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3 people find it helpful
Della C.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 184 week(s) ago
When I arrived, there was no reception or anyone else working there, so I needed to wait for them for about 5 mins, but other than that, their service is fine. Regarding the cleanliness of the room. The floor was full of dust and women 's hair, especially near the bed, I guess they didn't clean it very thoroughly, the bathroom was also very dirty – the sink, the toilet bowl, the shower curtain, even the towels were smelly. Reminiscing makes me nauseous. The room curtains are also about to be broken, tilted, and almost coming off. Then, the wifi doesn't work and keeps loading, I obviously can't rely on that. The good thing about this hotel is its strategic location, close to public transport and food.
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3 people find it helpful
Jun M.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 185 week(s) ago
Room is very dirty, nearby is noisy, and dangerous. Non-stop repeatedly sleep and wake up. I will never stay in the hotel anymore. Worst experience ever in my life.
2 people find it helpful
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