Santa Grand Signature Kuala Lumpur

Hotels
8.8
/10
Exceptional
343 reviews

What Guests Say About Their Stay

Staff Friendliness (21)
Bedroom (19)
Distance To City Center (18)
Bathroom (18)
L***a
9.7
/ 10
Good location, nice staff, beautiful view from rooftop, clean and quiet room, limited kind of breakfast but the taste is good, overall I really enjoy stay in this hotel.
G***t
10.0
/ 10
very good service. nice place to stay cation. hotel new and clean. very good breakfast.
fiona d.
10.0
/ 10
Check-in cepat, kamar luas dan bersih, kamar mandi bersih, staff sangat baik dan sangat membantu, lokasi strategis dekat dengan mal dan tempat makan. Breakfast macamnya banyak dan enak.
Laureana R.
8.5
/ 10
I would highly recommend. Great staycation, nice place, and very accommodating.
Tanto B.
10.0
/ 10
Perfect place to stay in Kuala Lumpur. Want to stay here again next trip. Near Dang Wangi Station. Easy travel to everywhere. Nice breakfast.
In the Area
See Map
No 36, Menara Santa, Jalan Ampang , Bukit Bintang, Kuala Lumpur, Malaysia, 50450

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Santa Grand Signature Kuala Lumpur is a good choice when you are visiting Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Santa Grand Signature Kuala Lumpur

No 36, Menara Santa, Jalan Ampang , Bukit Bintang, Kuala Lumpur, Malaysia, 50450
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Lobby Santa Grand Signature Kuala Lumpur
Lobby 2 Santa Grand Signature Kuala Lumpur

Discover More About Santa Grand Signature Kuala Lumpur

Santa Grand Signature Kuala Lumpur Rates per Night

Planning your Kuala Lumpur getaway? Understanding hotel rates is key to a smooth trip. Santa Grand Signature Kuala Lumpur room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Santa Grand Signature Kuala Lumpur hotel rates?

Santa Grand Signature Kuala Lumpur Location & Address

Finding your way around Kuala Lumpur starts with knowing where you're staying. Santa Grand Signature Kuala Lumpur is located at No 36, Menara Santa, Jalan Ampang , Bukit Bintang, Kuala Lumpur, Malaysia, 50450. It's situated in the Kuala Lumpur area, known for its vibrant culture and delicious food scene. The hotel is approximately 2 km from the city center.

How to go to Santa Grand Signature Kuala Lumpur from Airport

Getting from the airport to Santa Grand Signature Kuala Lumpur is easy with several transport options. Here's how you can get there:

  • Taxi (most direct): Taxis are readily available at Kuala Lumpur International Airport (KUL). The ride takes approximately 45 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services like Traveloka are available at the airport. This is a convenient option, and the fare is usually fixed.
  • Airport Shuttle (budget-friendly): Some hotels offer airport shuttle services. Check with Santa Grand Signature Kuala Lumpur for availability and pricing.

Tips: For the most convenient route, consider booking a ride-hailing service through Traveloka for a hassle-free transfer.

Santa Grand Signature Kuala Lumpur Reviews & Summary

Wondering what other travelers think of Santa Grand Signature Kuala Lumpur? Hotel reviews often highlight the hotel's excellent service and prime location. Guests frequently praise the comfortable rooms and the friendly staff. The hotel's proximity to key attractions makes it a popular choice.

A standout feature is the rooftop pool, offering stunning city views. One guest raved, "The location was perfect, and the staff went above and beyond to make our stay memorable!"

Santa Grand Signature Kuala Lumpur Room Types Available

Santa Grand Signature Kuala Lumpur offers a variety of room types to suit different needs. Here's a glimpse of what you can expect:

  • Deluxe Room: Comfortable and well-appointed, perfect for solo travelers or couples.
  • Premier Room: Offers more space and often includes a seating area.
  • Family Room: Designed to accommodate families with extra beds or connecting rooms.
  • Suite: Provides a luxurious experience with separate living and sleeping areas.

Please note: Smoking and non-smoking rooms are available. Check with the hotel for pet-friendly policies and any associated charges.

Hotel Facilities in Santa Grand Signature Kuala Lumpur

Santa Grand Signature Kuala Lumpur provides a range of amenities to enhance your stay. Here's what you can enjoy:

  • Rooftop Pool: Take a refreshing dip while enjoying panoramic city views.
  • Fitness Center: Stay active with a well-equipped gym.
  • Restaurant: Enjoy delicious meals at the hotel's dining venue.
  • Free Wi-Fi: Stay connected with complimentary internet access.

Hotel Buffet or Restaurant/Cafe in Santa Grand Signature Kuala Lumpur

Dining at Santa Grand Signature Kuala Lumpur is a treat. Here's what you can expect:

  • The hotel restaurant: Offers a variety of cuisines.
  • Buffet Breakfast: Available daily, with a wide selection of dishes. Price per person: ₱1,000.
  • Opening Hours: Restaurant: 7:00 AM to 10:00 PM.

Santa Grand Signature Kuala Lumpur Airport pickups and How to Book

Need a ride from the airport? Santa Grand Signature Kuala Lumpur offers airport pick-up services to make your arrival seamless. Here's how to book:

  • Contact the hotel directly: Inform them of your flight details and arrival time.
  • Advance notice: It's recommended to book your airport transfer at least 24 hours in advance.

Nearby MRT Station & Bus Stops

Getting around Kuala Lumpur from Santa Grand Signature Kuala Lumpur is easy with convenient public transport options. Here's what's nearby:

  • KL Sentral Station: Approximately 2 km away.
  • Bus Stops: Several bus stops are within walking distance.

Public transport cards are available for purchase at the stations.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Santa Grand Signature Kuala Lumpur? Here are some family-friendly attractions:

  • Petronas Twin Towers: Iconic skyscrapers offering stunning views. Entry price: ₱1,500.
  • KLCC Park: A beautiful park perfect for a relaxing stroll. Free entry.
  • Aquaria KLCC: An underwater world with diverse marine life. Entry price: ₱1,200.
  • Islamic Arts Museum Malaysia: Explore Islamic art and culture. Entry price: ₱800.
  • KL Tower: Offers panoramic views of the city. Entry price: ₱1,300.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Santa Grand Signature Kuala Lumpur (Kuala Lumpur)

Explore the local flavors near Santa Grand Signature Kuala Lumpur. Here are some dining options:

  • Cafes/ Restaurants:
  • Madam Kwan's: Known for its delicious Nasi Lemak.
  • Papparich: Offers a variety of Malaysian dishes.
  • Local Streetfood:
  • Hainanese Chicken Rice: A classic Malaysian dish.
  • Laksa: A flavorful noodle soup.
  • Satay: Grilled meat skewers with peanut sauce.
  • Roti Canai: A popular flatbread served with curry.
  • Char Kway Teow: Stir-fried noodles with seafood and vegetables.

Shopping places near Santa Grand Signature Kuala Lumpur (Kuala Lumpur)

Shop till you drop near Santa Grand Signature Kuala Lumpur. Here are some shopping destinations:

  • Pavilion Kuala Lumpur: A premier shopping mall with luxury brands.
  • Suria KLCC: Located at the base of the Petronas Twin Towers.
  • Berjaya Times Square: A large mall with a theme park.

Other Places to Stay Near Santa Grand Signature Kuala Lumpur

Looking for alternative accommodations near Santa Grand Signature Kuala Lumpur? Here are some options:

  • Luxury/5–6 Star Hotels Nearby:
  • The Ritz-Carlton, Kuala Lumpur
  • Traders Hotel, Kuala Lumpur
  • Four Seasons Hotel Kuala Lumpur

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Four-Star Hotels Nearby:
  • Impiana KLCC Hotel
  • DoubleTree by Hilton Hotel Kuala Lumpur
  • The Royale Chulan Kuala Lumpur

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Three-Star Hotels Nearby:
  • Hotel Sentral KL
  • Swiss Garden Hotel Kuala Lumpur
  • The 5 Elements Hotel

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Availability & Booking

Ready to book your stay at Santa Grand Signature Kuala Lumpur? Check hotel availability and make your reservations through Traveloka for a seamless experience. Enjoy exclusive deals and easy booking options.

All facilities in Santa Grand Signature Kuala Lumpur

Swimming Pool Santa Grand Signature Kuala Lumpur
Swimming Pool
Fitness Center Santa Grand Signature Kuala Lumpur
Fitness Center
Lobby Santa Grand Signature Kuala Lumpur
Lobby
Exterior Santa Grand Signature Kuala Lumpur
Exterior
Others Santa Grand Signature Kuala Lumpur
Others

Public Facilities

  • Parking
  • Elevator
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff

General

  • AC
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free

In-room Facilities

  • Cable TV
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast

Transportation

  • Limited parking
  • Parking with surcharge
  • Valet parking (surcharge)

Things to Do

  • Fitness center
  • Outdoor pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • Supermarket

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Santa Grand Signature Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Santa Grand Signature Kuala Lumpur
282
Number of floors in Santa Grand Signature Kuala Lumpur
21
Another facilities in Santa Grand Signature Kuala Lumpur
Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, Safety deposit box

Frequently asked question in Santa Grand Signature Kuala Lumpur

What are available facilities at Santa Grand Signature Kuala Lumpur?
There are top facilites at Santa Grand Signature Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Santa Grand Signature Kuala Lumpur?
The standard check-in time at Santa Grand Signature Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Santa Grand Signature Kuala Lumpur provide breakfast?
Yes, Santa Grand Signature Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Santa Grand Signature Kuala Lumpur?
Santa Grand Signature Kuala Lumpur is a 3.0-star hotel.
How many floors does Santa Grand Signature Kuala Lumpur have?
Santa Grand Signature Kuala Lumpur has 21 floors.
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More Reviews from Other Guests in Santa Grand Signature Kuala Lumpur

9.0
Exceptional
From 190 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.8

Location

8.9

Service and Facilites

9.0

People often mention about Santa Grand Signature Kuala Lumpur
All
Staff Friendliness (21)
Bedroom (18)
Distance to City Center (17)
Bathroom (17)
Ambiance (15)
Taste (15)
Hotel Area (14)
Room Space (13)
Surroundings (12)
Wifi (11)
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Most Recent
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Traveler Reviews Santa Grand Signature Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Thanks Mr. Muge for being so helpful!!
Find this review helpful?
Christie D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
I will recommend this hotel to all my friends if they want to stay in KL.
Find this review helpful?
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was a pleasure to stay here! Will be back
Find this review helpful?
E***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Staff friendly, breakfast tasty.
1 people find it helpful
Vithia S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Good stay in the central of KL
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Accommodation's Reply
12 Nov 2025
Dear Ms. Vithia S, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It’s always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
V***y
icon-origin-TRAVELOKA
6.5
/10
Reviewed 5 week(s) ago
It was my third time staying here. I was unsatisfied with the noise. The hotel hosted a large crowd of foreigners and their kids lingered around and shouted from one floor to another at late midnight. On top that, the room I got was smaller compared to the first and second time i stayed there.
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear V***y, Foremost, thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience and the negative experience you encountered, particularly in regard to the noise disturbance and room allocation. We take careful note of your comments and shall take every measure to improve on our shortcomings so that, should you come by again, we can serve you better. Once again, thank you and please let us know if we can be of any assistance if you have future travel plans in KL. Warmest regards, The Management Santa Grand Hotels
J***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Staff is very friendly. When we reach the hotel to check in, the lobby staff even hand us a cold face towel with slight fragrance to wipe our face, this is my first time having this kind of experience, feels like VIP haha.. It feels so refreshing after wiping the face! There's also free lemongrass pandan leaves drinks served readily in lobby. The room is very clean, with the view of not only KL Tower, but we also able to see KLCC, TRX & Merdeka 118 from our room. We have the Tiffin Set dinner at the hotel cafe. At first we thought the RM38 is with 1 rice & 1 dessert, but when they serve 2 rice & 2 desserts, we thought there might be additional charges. Surprisingly, it's really total RM38 for 2 pax for all the food that are showed in my picture!! And it's delicious too, though the chendul has too much ice. But it's really a great deal for a hotel meal!! For breakfast, it's decent and have wide varieties, but more to asian food. We enjoy our breakfast & leave with a full stomach~ Will definitely come back again!
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+3
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Accommodation's Reply
06 Oct 2025
Dear J***a, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It’s always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 11 week(s) ago
Staff friendly. Facilities good. Breakfast okay. So far the best. Parking car IDR 15 per day
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Accommodation's Reply
11 Sep 2025
Dear G***t, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It’s always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
f***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The hotel is worth it for this price, and the breakfast is quite good and the distance to everywhere is closer.
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Accommodation's Reply
06 Aug 2025
Dear Guest, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It’s always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
M***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
strategic location, but cleanliness is a bit lacking because the towels are shabby and the pillowcases are fluffy and uncomfortable to sleep in, the room is also noisy/not soundproof, the sound from the next room can be heard and then the hotel activities preparing breakfast on the 3rd floor can be heard from 9/10 pm until early morning
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear guest , Foremost, thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience and the negative experience you encountered, particularly in regard to cleanliness. We take careful note on your comments and shall take every measure to improve on our shortcomings in the event that should you come by again, we can service you better. Once again, thank you and please let us know if we can be of any assistance if you have future travel plans in KL. Warmest regards, The Management Santa Grand Hotels
N***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
The staff is very helpful. The room and toilet are clean, but the distance to the city is a little far.
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It’s always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
N***r
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
I love almost everything about the hotel, the check-in was a breeze, the bed was as good as feather, the scrumptious food.. but until you park your car at the hotel. You'll definitely be charged for your car park as they claim it is a valet parking and no other options are available. Instead, the said parking was actually a car park at behind of the hotel only..
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It’s always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Everything is excellent 👍.. Very recommended
2 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It’s always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Everything is excellent 👍. I will repeat and please keep the excellent facilities here.
Find this review helpful?
Accommodation's Reply
03 Jul 2025
Thank you for the wonderful review. We're thrilled your time with us was so amazing. We endeavour to go above & beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another great experience. Have a wonderful day! Warmest regards, The Management Santa Grand Signature Kuala Lumpur
Balqis A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
Definitely will come back! Staff so friendly & the room is spacious & clean.
1 people find it helpful
Accommodation's Reply
03 Jul 2025
Thank you for the wonderful review. We're thrilled your time with us was so amazing. We endeavour to go above & beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another great experience. Have a wonderful day! Warmest regards, The Management Santa Grand Signature Kuala Lumpur
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
Good location, nice staff, beautiful view from rooftop, clean and quiet room, limited kind of breakfast but the taste is good, overall I really enjoy stay in this hotel.
Find this review helpful?
Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It’s always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
very good service. nice place to stay cation. hotel new and clean. very good breakfast.
1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It’s always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
Segar R.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 22 week(s) ago
The info displayed in room tv was oudated. Was interrsted in trying out the cocktails promo but was told that the promo was no longer available. Other info were also not updated. Hopefully they will be updated so that guess won't feel disappointed when promos are not available.
1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest, Foremost, thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience and the negative experience you encountered, particularly in regard to the displayed in room tv. We take careful note on your comments and shall take every measure to improve on our shortcomings in the event that should you come by again, we can service you better. Once again, thank you and please let us know if we can be of any assistance if you have future travel plans in KL. Warmest regards, The Management Santa Grand Hotels
R***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Quite small room but clean and comfortable. Breakfast superb. Many choices of menu and taste delicious.
1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It’s always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
J***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Good stay overall! Very friendly and helpful staff
Find this review helpful?
Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It’s always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
Number of reviews per page
20
40

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Exterior 4 Santa Grand Signature Kuala Lumpur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 190 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.8

Location

8.9

Service and Facilites

9.0

People often mention about Santa Grand Signature Kuala Lumpur
All
Staff Friendliness (21)
Bedroom (18)
Distance to City Center (17)
Bathroom (17)
Ambiance (15)
Taste (15)
Hotel Area (14)
Room Space (13)
Surroundings (12)
Wifi (11)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Santa Grand Signature Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Thanks Mr. Muge for being so helpful!!
Find this review helpful?
Christie D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
I will recommend this hotel to all my friends if they want to stay in KL.
Find this review helpful?
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was a pleasure to stay here! Will be back
Find this review helpful?
E***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Staff friendly, breakfast tasty.
1 people find it helpful
Vithia S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Good stay in the central of KL
Find this review helpful?
Accommodation's Reply
12 Nov 2025
Dear Ms. Vithia S, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It’s always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
V***y
icon-origin-TRAVELOKA
6.5
/10
Reviewed 5 week(s) ago
It was my third time staying here. I was unsatisfied with the noise. The hotel hosted a large crowd of foreigners and their kids lingered around and shouted from one floor to another at late midnight. On top that, the room I got was smaller compared to the first and second time i stayed there.
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear V***y, Foremost, thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience and the negative experience you encountered, particularly in regard to the noise disturbance and room allocation. We take careful note of your comments and shall take every measure to improve on our shortcomings so that, should you come by again, we can serve you better. Once again, thank you and please let us know if we can be of any assistance if you have future travel plans in KL. Warmest regards, The Management Santa Grand Hotels
J***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Staff is very friendly. When we reach the hotel to check in, the lobby staff even hand us a cold face towel with slight fragrance to wipe our face, this is my first time having this kind of experience, feels like VIP haha.. It feels so refreshing after wiping the face! There's also free lemongrass pandan leaves drinks served readily in lobby. The room is very clean, with the view of not only KL Tower, but we also able to see KLCC, TRX & Merdeka 118 from our room. We have the Tiffin Set dinner at the hotel cafe. At first we thought the RM38 is with 1 rice & 1 dessert, but when they serve 2 rice & 2 desserts, we thought there might be additional charges. Surprisingly, it's really total RM38 for 2 pax for all the food that are showed in my picture!! And it's delicious too, though the chendul has too much ice. But it's really a great deal for a hotel meal!! For breakfast, it's decent and have wide varieties, but more to asian food. We enjoy our breakfast & leave with a full stomach~ Will definitely come back again!
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Accommodation's Reply
06 Oct 2025
Dear J***a, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It’s always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 11 week(s) ago
Staff friendly. Facilities good. Breakfast okay. So far the best. Parking car IDR 15 per day
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Accommodation's Reply
11 Sep 2025
Dear G***t, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It’s always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
f***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The hotel is worth it for this price, and the breakfast is quite good and the distance to everywhere is closer.
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Accommodation's Reply
06 Aug 2025
Dear Guest, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It’s always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
M***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
strategic location, but cleanliness is a bit lacking because the towels are shabby and the pillowcases are fluffy and uncomfortable to sleep in, the room is also noisy/not soundproof, the sound from the next room can be heard and then the hotel activities preparing breakfast on the 3rd floor can be heard from 9/10 pm until early morning
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear guest , Foremost, thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience and the negative experience you encountered, particularly in regard to cleanliness. We take careful note on your comments and shall take every measure to improve on our shortcomings in the event that should you come by again, we can service you better. Once again, thank you and please let us know if we can be of any assistance if you have future travel plans in KL. Warmest regards, The Management Santa Grand Hotels
N***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
The staff is very helpful. The room and toilet are clean, but the distance to the city is a little far.
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It’s always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
N***r
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
I love almost everything about the hotel, the check-in was a breeze, the bed was as good as feather, the scrumptious food.. but until you park your car at the hotel. You'll definitely be charged for your car park as they claim it is a valet parking and no other options are available. Instead, the said parking was actually a car park at behind of the hotel only..
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It’s always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Everything is excellent 👍.. Very recommended
2 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It’s always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Everything is excellent 👍. I will repeat and please keep the excellent facilities here.
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Accommodation's Reply
03 Jul 2025
Thank you for the wonderful review. We're thrilled your time with us was so amazing. We endeavour to go above & beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another great experience. Have a wonderful day! Warmest regards, The Management Santa Grand Signature Kuala Lumpur
Balqis A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
Definitely will come back! Staff so friendly & the room is spacious & clean.
1 people find it helpful
Accommodation's Reply
03 Jul 2025
Thank you for the wonderful review. We're thrilled your time with us was so amazing. We endeavour to go above & beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another great experience. Have a wonderful day! Warmest regards, The Management Santa Grand Signature Kuala Lumpur
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
Good location, nice staff, beautiful view from rooftop, clean and quiet room, limited kind of breakfast but the taste is good, overall I really enjoy stay in this hotel.
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Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It’s always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
very good service. nice place to stay cation. hotel new and clean. very good breakfast.
1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It’s always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
Segar R.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 22 week(s) ago
The info displayed in room tv was oudated. Was interrsted in trying out the cocktails promo but was told that the promo was no longer available. Other info were also not updated. Hopefully they will be updated so that guess won't feel disappointed when promos are not available.
1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest, Foremost, thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience and the negative experience you encountered, particularly in regard to the displayed in room tv. We take careful note on your comments and shall take every measure to improve on our shortcomings in the event that should you come by again, we can service you better. Once again, thank you and please let us know if we can be of any assistance if you have future travel plans in KL. Warmest regards, The Management Santa Grand Hotels
R***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Quite small room but clean and comfortable. Breakfast superb. Many choices of menu and taste delicious.
1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It’s always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
J***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Good stay overall! Very friendly and helpful staff
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Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you so much for your positive review! We are glad you enjoyed your stay with us, and that our staff were able to assist you throughout your visit. It’s always a pleasure to hear that our guests had a comfortable and pleasant experience. We look forward to welcoming you again on your next visit to Kuala Lumpur. Warmest regards, The Management Santa Grand Hotels
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