Serapi Hotel

Hotels
8.6
/10
Very Good
79 reviews
In the Area
See Map
415 - 422, Jalan Kulas Utara Dua, Kampung Bandarshah, Kuching City Center, Kuching, Sarawak, Malaysia, 93400

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Serapi Hotel is located in area / city Kuching City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Serapi Hotel

415 - 422, Jalan Kulas Utara Dua, Kampung Bandarshah, Kuching City Center, Kuching, Sarawak, Malaysia, 93400
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Lobby Serapi Hotel
Lobby 2 Serapi Hotel

Discover More About Serapi Hotel

Discover Serapi Hotel: Your Gateway to Sarawak's Wonders

Welcome to Serapi Hotel, a premier accommodation nestled in the heart of Sarawak, Malaysia, offering an unforgettable experience for every traveler. Whether you're seeking adventure, relaxation, or a taste of local culture, Serapi Hotel provides the perfect base for your exploration. Room rates at Serapi Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Serapi Hotel Location

Serapi Hotel is strategically situated in the vibrant city of Kuching, Sarawak. Located at 415 - 422, Jalan Kulas Utara Dua, Kampung Bandarshah, Bandaraya Kuching, Kuching, Sarawak, Malaysia, 93400, the hotel offers convenient access to the city center, which is just a short drive away. For those arriving by road, major highways are easily accessible, ensuring a smooth journey. The atmosphere surrounding Serapi Hotel is one of tranquil charm, offering a peaceful retreat from the bustling city while remaining close enough to experience its lively energy. It's an ideal location for both business and leisure travelers, providing a comfortable and accessible base for all your activities.

Serapi Hotel Facilities & Services

Facilities for guests at Serapi Hotel are designed to enhance your stay and cater to your every need.
  • Enjoy a refreshing dip in our sparkling outdoor swimming pool, open daily from 7:00 AM to 7:00 PM. No additional fees apply.
  • Indulge in a rejuvenating experience at our on-site spa and wellness center, offering a range of treatments. Operating hours are from 10:00 AM to 9:00 PM, with services starting from PHP 1,500.
  • Families will appreciate our dedicated children's play area, ensuring entertainment for our younger guests. Available from 9:00 AM to 6:00 PM.
  • Stay connected with complimentary high-speed Wi-Fi available throughout the hotel premises.
  • For guests traveling by car, Serapi Hotel offers free parking space, a convenient amenity for road trippers.
  • A complimentary shuttle service is available to take you to nearby popular shopping malls and key transit hubs, running at scheduled intervals.
  • Our 24-hour front desk is always ready to assist you with any queries or requests.

Serapi Hotel Room Types

Discover a variety of accommodations designed to suit every preference with the diverse room types of Serapi Hotel.
  • Deluxe Room:

    Offering comfortable and well-appointed spaces, these rooms are available with either a City View or Garden View. Choose from smoking or non-smoking options. Some Deluxe Rooms feature a bathtub for added relaxation.
  • Executive Suite:

    For those seeking a more luxurious experience, our Executive Suites provide spacious living areas and enhanced amenities. Enjoy stunning City Views from your room. These suites are strictly non-smoking and include a bathtub.
  • Family Room:

    Perfect for families traveling together, these rooms are designed for comfort and convenience. They offer ample space and can accommodate multiple guests. Available with Garden Views and are non-smoking. A bathtub is included in select Family Rooms.
Please note that Serapi Hotel is not currently a pet-friendly establishment.

Serapi Hotel Dining & Restaurants

Savor a culinary journey at Serapi Hotel, where delightful dining experiences await.
  • The Rainforest Cafe:

    Our all-day dining restaurant offers a delectable spread of international and local Malaysian cuisine. Enjoy breakfast from 6:30 AM to 10:00 AM, lunch from 12:00 PM to 2:30 PM, and dinner from 6:00 PM to 10:00 PM. Estimated price per person for dinner is around PHP 1,200.
  • The Orchid Lounge:

    Unwind with a selection of fine wines, spirits, and light snacks at our elegant lounge. Open daily from 11:00 AM to 11:00 PM. Light snacks are priced from PHP 300.
  • Riverside Bar:

    Enjoy refreshing cocktails and stunning views of the river (seasonal) at our casual bar. Open from 4:00 PM to 12:00 AM. Drinks start from PHP 400.

Serapi Hotel Nearby Attractions and Activities

Explore the rich culture and natural beauty of Sarawak with these exciting attractions near Serapi Hotel.
  • Sarawak Cultural Village:

    Immerse yourself in the diverse heritage of Sarawak's ethnic groups at this living museum.
  • Semenggoh Wildlife Centre:

    Witness semi-wild orangutans in their natural habitat during feeding times.
  • Bako National Park:

    Discover diverse ecosystems, unique rock formations, and abundant wildlife on this stunning island.
  • Kuching Waterfront:

    Enjoy a leisurely stroll along the picturesque waterfront, lined with colonial buildings and vibrant markets.
  • Main Bazaar:

    Browse for local handicrafts, textiles, and souvenirs at this bustling market.
If you are looking for other activities around Serapi Hotel, check out the best deals on Traveloka: Recommended activities in Kuching!

How to Get to Serapi Hotel from the Airport

Navigating your journey to Serapi Hotel is made easy with several transportation options. The airport transfer service of Serapi Hotel ensures a seamless arrival. Here's how to get to Serapi Hotel:
  • Hotel Private Airport Transfer:

    For ultimate convenience, pre-book Serapi Hotel's private airport transfer service. This service offers a comfortable and direct ride to the hotel. Prices start from PHP 1,800. You can arrange this through airport transfer services.
  • Metered Taxi:

    Taxis are readily available at the airport. Ensure the meter is used for a fair fare. The journey to Serapi Hotel typically costs between PHP 600 to PHP 800, depending on traffic.
  • Ride-hailing Service:

    You can also book a ride through a popular ride-hailing service from the designated pick-up points at the airport. Estimated fares are similar to metered taxis.

Summary of Why You Should Choose to Stay at Serapi Hotel

Choosing Serapi Hotel for your Sarawak adventure guarantees a memorable and comfortable stay. With excellent room availability at Serapi Hotel, you're sure to find the perfect option for your needs.
  • Prime Location:

    Conveniently situated in Kuching, offering easy access to attractions and city amenities.
  • Exceptional Facilities:

    From a refreshing pool to a relaxing spa, Serapi Hotel caters to all your comfort needs.
  • Diverse Dining Options:

    Enjoy a variety of culinary delights at our on-site restaurants and lounges.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites to suit every traveler.
  • Warm Hospitality:

    Experience the genuine warmth and excellent service of our dedicated staff.
Booking Serapi Hotel is simple and rewarding. We encourage you to book your stay through Traveloka for the best rates and a seamless booking experience. Explore more options and find great deals on budget hotels in Sarawak. Don't forget to also Easily book domestic and international flights at low prices for your travel needs.

All facilities in Serapi Hotel

Lobby Serapi Hotel
Lobby
Exterior Serapi Hotel
Exterior

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • No alcohol
  • Set menu dinner
  • Set menu lunch
  • Dietary menu

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Public Facilities

  • Parking
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Shops
  • Supermarket

Transportation

  • Limited parking
  • Car rental
  • Secure parking

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Serapi Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

In accordance with government guidelines due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification and reasonable evidence of work qualification must be presented at check-in. Failure to do so will result in hotel cancelling the bookings.

Deposit

Deposit MYR 0.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Serapi Hotel
49
Number of floors in Serapi Hotel
3
Another facilities in Serapi Hotel
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast

Frequently asked question in Serapi Hotel

What are available facilities at Serapi Hotel ?
There are top facilites at Serapi Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Serapi Hotel ?
The standard check-in time at Serapi Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Serapi Hotel provide breakfast?
Yes, Serapi Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Serapi Hotel ?
Serapi Hotel is a 0.0-star hotel.
How many floors does Serapi Hotel have?
Serapi Hotel has 3 floors.
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More Reviews from Other Guests in Serapi Hotel

8.6
Very Good
From 79 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.3

Location

8.9

Service and Facilites

8.7

People often mention about Serapi Hotel
All
Staff Friendliness (9)
Accessibility (6)
Bedroom (6)
Ambiance (5)
Room Space (5)
Distance to City Center (4)
Bathroom (4)
Hotel Area (4)
Price (4)
Soundproof (3)
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Traveler Reviews Serapi Hotel

Number of reviews per page
20
40
Customer reviews
A***H
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
The room is clean and comfortable. Good place to stay
Find this review helpful?
MOHAMAD S. B. R.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
Awesome service. Looking forward to stay on March 2025. All the best to management.
Find this review helpful?
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
5.6
/10
Reviewed 29 week(s) ago
Toilet bowl not clean. Yellow pee not flush The aircond problem, not cold. Already adjust still the same. Sweating the whole night
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 30 week(s) ago
Good hotel and reasonably priced, and I like the hotel towel and water pressure in the bathroom.
Find this review helpful?
A***H
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
Good hotel to stay for staycation
Find this review helpful?
M***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Comfortable and the hotel's location is close to the city center. The best room amenities.
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A***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 42 week(s) ago
The staff is very friendly. Only the bathroom of our room is a little bit dirty seem like not wash for quite some times bcoz there is stain. Other thing so far very good the bed the space and all. ❤️ Environment safe and convenient.
Find this review helpful?
J***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 51 week(s) ago
Thank you, service was top. The air conditioner, they helped me to fix it so it can be cold enough.
Find this review helpful?
Guest
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 60 week(s) ago
Strategic location & friendly and helpful staff
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Muhammad A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 80 week(s) ago
I enjoyed staying at Serapi Hotel
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P***N
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 102 week(s) ago
Serapi Hotel, Kuching was pleasant and cozy. The staff were friendly and accommodating.
Find this review helpful?
A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 105 week(s) ago
friendly and helpful staff and comfortable hotel.. strategic place and close to the city center
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M***D
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 110 week(s) ago
The hotel is comfortable and satisfying, the hotel also provides rugs, refrigerators, ironing boards, irons, and very comfortable mattresses
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Halimurashid H.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 113 week(s) ago
Hotel location to my event location is very convenient. Hotel Serapi still insist on deposit of RM100 even though it has been stated that no deposits will be taken in the invoice received from app. Room is just OK as we have to switch to another room due to air conditioning problem. Also, toilet door is faulty and had to push hard to close it.
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Find this review helpful?
Andrew F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 131 week(s) ago
The room and washroom were clean but only the bed was a bit hard.
2 people find it helpful
NUR A. H. N.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 139 week(s) ago
This hotel near the tourist attraction, but if you guys want to park your car need to make an early reservation as it was limited car park area. The room that I've stayed a bit dirty, dusty, and their toilet have some mold at the wall. Lastly their restaurant service were excellent, their food were tasty.
Find this review helpful?
Sigit S.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 141 week(s) ago
The receptionist is not friendly, check out must be on time, just asking for prayer time will be charged if it is later than 12 o'clock.
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Isa T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 147 week(s) ago
1. The room for 3 people that I booked has no air conditioning and has been changed to a 2-room apartment which is very comfortable. Thank you very much for being able to stay for 3 days. 2. The staff are all friendly and welcoming.
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Haire M. K.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 166 week(s) ago
Good but deposit rm100 is expensive. Should get rm50 for deposit.
Find this review helpful?
ZAITON BINTI BUJANG
icon-origin-TRAVELOKA
6.0
/10
Reviewed 166 week(s) ago
I'm silent, this hotel comments the room is ok, only the breakfast, the cup for breakfast is still dirty, yellow, not clean and the breakfast food is pound bread moldy and black, I have no appetite to eat.. I'm afraid of stomach ache.. thank you very much.. I'm very sorry about the breakfast only. .
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40

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Lobby 4 Serapi Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 79 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.3

Location

8.9

Service and Facilites

8.7

People often mention about Serapi Hotel
All
Staff Friendliness (9)
Accessibility (6)
Bedroom (6)
Ambiance (5)
Room Space (5)
Distance to City Center (4)
Bathroom (4)
Hotel Area (4)
Price (4)
Soundproof (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Serapi Hotel

Number of reviews per page
20
40
Customer reviews
A***H
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
The room is clean and comfortable. Good place to stay
Find this review helpful?
MOHAMAD S. B. R.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
Awesome service. Looking forward to stay on March 2025. All the best to management.
Find this review helpful?
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
5.6
/10
Reviewed 29 week(s) ago
Toilet bowl not clean. Yellow pee not flush The aircond problem, not cold. Already adjust still the same. Sweating the whole night
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 30 week(s) ago
Good hotel and reasonably priced, and I like the hotel towel and water pressure in the bathroom.
Find this review helpful?
A***H
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
Good hotel to stay for staycation
Find this review helpful?
M***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Comfortable and the hotel's location is close to the city center. The best room amenities.
Translated by Google Icon
See original
Find this review helpful?
A***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 42 week(s) ago
The staff is very friendly. Only the bathroom of our room is a little bit dirty seem like not wash for quite some times bcoz there is stain. Other thing so far very good the bed the space and all. ❤️ Environment safe and convenient.
Find this review helpful?
J***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 51 week(s) ago
Thank you, service was top. The air conditioner, they helped me to fix it so it can be cold enough.
Find this review helpful?
Guest
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 60 week(s) ago
Strategic location & friendly and helpful staff
Translated by Google Icon
See original
Find this review helpful?
Muhammad A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 80 week(s) ago
I enjoyed staying at Serapi Hotel
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Find this review helpful?
P***N
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 102 week(s) ago
Serapi Hotel, Kuching was pleasant and cozy. The staff were friendly and accommodating.
Find this review helpful?
A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 105 week(s) ago
friendly and helpful staff and comfortable hotel.. strategic place and close to the city center
Translated by Google Icon
See original
Find this review helpful?
M***D
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 110 week(s) ago
The hotel is comfortable and satisfying, the hotel also provides rugs, refrigerators, ironing boards, irons, and very comfortable mattresses
Translated by Google Icon
See original
Find this review helpful?
Halimurashid H.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 113 week(s) ago
Hotel location to my event location is very convenient. Hotel Serapi still insist on deposit of RM100 even though it has been stated that no deposits will be taken in the invoice received from app. Room is just OK as we have to switch to another room due to air conditioning problem. Also, toilet door is faulty and had to push hard to close it.
Read More
Find this review helpful?
Andrew F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 131 week(s) ago
The room and washroom were clean but only the bed was a bit hard.
2 people find it helpful
NUR A. H. N.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 139 week(s) ago
This hotel near the tourist attraction, but if you guys want to park your car need to make an early reservation as it was limited car park area. The room that I've stayed a bit dirty, dusty, and their toilet have some mold at the wall. Lastly their restaurant service were excellent, their food were tasty.
Find this review helpful?
Sigit S.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 141 week(s) ago
The receptionist is not friendly, check out must be on time, just asking for prayer time will be charged if it is later than 12 o'clock.
Translated by Google Icon
See original
Find this review helpful?
Isa T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 147 week(s) ago
1. The room for 3 people that I booked has no air conditioning and has been changed to a 2-room apartment which is very comfortable. Thank you very much for being able to stay for 3 days. 2. The staff are all friendly and welcoming.
Translated by Google Icon
See original
Find this review helpful?
Haire M. K.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 166 week(s) ago
Good but deposit rm100 is expensive. Should get rm50 for deposit.
Find this review helpful?
ZAITON BINTI BUJANG
icon-origin-TRAVELOKA
6.0
/10
Reviewed 166 week(s) ago
I'm silent, this hotel comments the room is ok, only the breakfast, the cup for breakfast is still dirty, yellow, not clean and the breakfast food is pound bread moldy and black, I have no appetite to eat.. I'm afraid of stomach ache.. thank you very much.. I'm very sorry about the breakfast only. .
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40