Serapi Hotel

Hotels
8.5
/10
Very Good
74 reviews
In the Area
See Map
415 - 422, Jalan Kulas Utara Dua, Kampung Bandarshah, Kuching City Center, Kuching, Sarawak, Malaysia, 93400

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Serapi Hotel Serapi Hotel is located in area / city Kuching City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Serapi Hotel

415 - 422, Jalan Kulas Utara Dua, Kampung Bandarshah, Kuching City Center, Kuching, Sarawak, Malaysia, 93400
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Lobby Serapi Hotel
Lobby 2 Serapi Hotel

Discover More About Serapi Hotel

Overview of Serapi Hotel

Discover the unique charm of Serapi Hotel , a stylish and comfortable accommodation nestled in a prime location. Its strategic position offers convenient access to various attractions, making it an excellent base for exploring the surrounding area.

Location and Accessibility

Serapi Hotel is ideally situated in a vibrant neighborhood with excellent connectivity. With public transport links nearby, exploring the city is a breeze. Key landmarks are also within easy reach, making it perfect for sightseeing and experiencing the local culture.

Ideal for...

Serapi Hotel is perfect for a wide range of travelers. Whether you're a solo adventurer, a couple seeking a romantic getaway, or a small group of friends, its comfortable rooms and welcoming atmosphere make it a popular choice for those seeking a memorable stay.

Style and Atmosphere

The hotel features a modern and stylish design, creating a relaxed and welcoming atmosphere. The communal areas are perfect for socializing, while the rooms offer a peaceful retreat after a busy day of exploring.

Serapi Hotel

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Serapi Hotel Facilities

Featuring 49 rooms in total, Serapi Hotel offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Amenities and Services

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi.

Room Types

Serapi Hotel offers a variety of room types to suit different needs and budgets. From cozy single rooms to spacious family suites, there's something for everyone.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Serapi Hotel

Expect a friendly and welcoming atmosphere at Serapi Hotel . The staff are dedicated to providing exceptional service and ensuring you have a comfortable and enjoyable stay.

Social Vibe

Serapi Hotel fosters a lively social vibe, making it easy to connect with other travelers. The communal areas are perfect for relaxing and chatting, creating a sense of community among guests.

Types of Guests

Serapi Hotel attracts a diverse range of guests, including international travelers, business professionals, and leisure seekers. This creates a vibrant and multicultural atmosphere.

Activities and Events

Serapi Hotel may offer activities and events to help guests explore the local area and meet new people. Inquire at the front desk about any planned gatherings or excursions during your stay.

House Rules

To ensure a comfortable stay for all guests, Serapi Hotel maintains a few simple house rules. These are designed to promote a peaceful and respectful environment.

How to Get to Serapi Hotel

Getting to Serapi Hotel is straightforward, thanks to its accessible location and convenient transport options.

Nearest Stations

The nearest train and bus stations are within easy reach of Serapi Hotel , providing convenient access to various parts of the city.

Taxi and Ride-Hailing

Taxis are readily available in the area, offering a convenient way to reach Serapi Hotel from the airport or other locations.

Walking Distance

Serapi Hotel is within walking distance of many local attractions and points of interest, allowing you to explore the neighborhood on foot.

Food Near Serapi Hotel

You'll find a diverse array of dining options near Serapi Hotel , catering to various tastes and preferences.

Breakfast and Drinks

Serapi Hotel may offer breakfast options to start your day. Additionally, you can find nearby cafes and eateries serving a variety of beverages and light meals.

Kitchen Facilities

Depending on the room type, Serapi Hotel may provide kitchen facilities for guests who prefer to prepare their own meals.

Local Eateries

Explore the surrounding area to discover a range of local eateries, from casual cafes to restaurants serving diverse cuisines.

Things to Do Around Serapi Hotel

There's a wealth of attractions and activities to enjoy around Serapi Hotel , from cultural landmarks to recreational opportunities.

Tourist Attractions

Many popular tourist attractions are easily accessible from Serapi Hotel , including museums, historical sites, and cultural centers.

Nightlife and Culture

The area around Serapi Hotel offers a vibrant nightlife scene, with bars, clubs, and entertainment venues. Immerse yourself in the local culture by exploring nearby markets and attending cultural performances.

Itinerary Suggestions

Whether you're traveling solo or with companions, there are numerous itinerary options for exploring the area around Serapi Hotel . Consider visiting local parks, shopping districts, or historical landmarks.

Why Serapi Hotel is Popular Among Travelers

Serapi Hotel is a popular choice among travelers due to its convenient location, comfortable accommodations, and friendly service. Its commitment to guest satisfaction ensures a pleasant and memorable stay.

Tips for First-Time Visitors

If you're visiting Serapi Hotel for the first time, here are a few helpful tips to enhance your experience.

Room Choice

The ideal room choice depends on your individual needs and preferences. Consider factors such as the number of guests, desired amenities, and budget when selecting your room.

What to Pack

Pack essentials such as comfortable clothing, toiletries, and any necessary medications. Consider bringing a universal adapter for electronic devices and a reusable water bottle to stay hydrated.

Language and Customs

Familiarize yourself with basic local phrases and customs to enhance your interactions with locals. Be respectful of cultural norms and traditions during your stay.

Best Time to Stay at Serapi Hotel

The best time to stay at Serapi Hotel depends on your preferences and travel plans.

Seasonal Advice

Consider the local climate and weather conditions when planning your trip. The shoulder seasons (spring and autumn) often offer pleasant weather and fewer crowds.

Event-Based Travel

If you're planning to attend a specific event or festival, book your accommodation well in advance. Serapi Hotel is a popular choice during peak seasons, so availability may be limited.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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  • Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
  • Airport Transfer: Arrange hassle-free transfers from the airport to your hotel or directly to your destinations.

Ensure to check availability and book in advance to secure the best deals.

Why Book with Traveloka

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Join thousands of happy travellers who have planned their dream holidays with Traveloka! Whether you're booking flights, finding the perfect hotel, or discovering exciting activities — it's all just a tap away. Download the Traveloka app today and enjoy a stress-free travel experience!

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A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
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All facilities in Serapi Hotel

Lobby Serapi Hotel
Lobby
Exterior Serapi Hotel
Exterior

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • No alcohol
  • Set menu dinner
  • Set menu lunch
  • Dietary menu

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Public Facilities

  • Parking
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Shops
  • Supermarket

Transportation

  • Limited parking
  • Car rental
  • Secure parking

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Serapi Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

In accordance with government guidelines due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification and reasonable evidence of work qualification must be presented at check-in. Failure to do so will result in hotel cancelling the bookings.

Deposit

Deposit MYR 0.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Serapi Hotel
49
Number of floors in Serapi Hotel
3
Another facilities in Serapi Hotel
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast

Frequently asked question in Serapi Hotel

What are available facilities at Serapi Hotel ?
There are top facilites at Serapi Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Serapi Hotel ?
The standard check-in time at Serapi Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Serapi Hotel provide breakfast?
Yes, Serapi Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Serapi Hotel have?
Serapi Hotel is a 0.0-star hotel.
How many floors does Serapi Hotel have?
Serapi Hotel has 3 floors.
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More Reviews from Other Guests in Serapi Hotel

8.5
Very Good
From 74 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.3

Location

8.8

Service and Facilites

8.6

People often mention about Serapi Hotel
All
Staff Friendliness (7)
Accessibility (5)
Ambiance (5)
Distance to City Center (4)
Bedroom (4)
Price (4)
Room Space (3)
Bathroom (3)
Hotel Area (3)
Surroundings (2)
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Most Recent
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Traveler Reviews Serapi Hotel

Number of reviews per page
20
40
Customer reviews
MOHAMAD S. B. R.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
Awesome service. Looking forward to stay on March 2025. All the best to management.
Find this review helpful?
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
5.6
/10
Reviewed 2 week(s) ago
Toilet bowl not clean. Yellow pee not flush The aircond problem, not cold. Already adjust still the same. Sweating the whole night
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Good hotel and reasonably priced, and I like the hotel towel and water pressure in the bathroom.
Find this review helpful?
A***H
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Good hotel to stay for staycation
Find this review helpful?
M***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Comfortable and the hotel's location is close to the city center. The best room amenities.
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A***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 15 week(s) ago
The staff is very friendly. Only the bathroom of our room is a little bit dirty seem like not wash for quite some times bcoz there is stain. Other thing so far very good the bed the space and all. ❤️ Environment safe and convenient.
Find this review helpful?
J***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Thank you, service was top. The air conditioner, they helped me to fix it so it can be cold enough.
Find this review helpful?
Guest
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Strategic location & friendly and helpful staff
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Muhammad A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 53 week(s) ago
I enjoyed staying at Serapi Hotel
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P***N
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 76 week(s) ago
Serapi Hotel, Kuching was pleasant and cozy. The staff were friendly and accommodating.
Find this review helpful?
A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 78 week(s) ago
friendly and helpful staff and comfortable hotel.. strategic place and close to the city center
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M***D
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 83 week(s) ago
The hotel is comfortable and satisfying, the hotel also provides rugs, refrigerators, ironing boards, irons, and very comfortable mattresses
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Halimurashid H.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 86 week(s) ago
Hotel location to my event location is very convenient. Hotel Serapi still insist on deposit of RM100 even though it has been stated that no deposits will be taken in the invoice received from app. Room is just OK as we have to switch to another room due to air conditioning problem. Also, toilet door is faulty and had to push hard to close it.
Read More
Find this review helpful?
Andrew F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 104 week(s) ago
The room and washroom were clean but only the bed was a bit hard.
2 people find it helpful
NUR A. H. N.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 112 week(s) ago
This hotel near the tourist attraction, but if you guys want to park your car need to make an early reservation as it was limited car park area. The room that I've stayed a bit dirty, dusty, and their toilet have some mold at the wall. Lastly their restaurant service were excellent, their food were tasty.
Find this review helpful?
Sigit S.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 114 week(s) ago
The receptionist is not friendly, check out must be on time, just asking for prayer time will be charged if it is later than 12 o'clock.
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Isa T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 121 week(s) ago
1. The room for 3 people that I booked has no air conditioning and has been changed to a 2-room apartment which is very comfortable. Thank you very much for being able to stay for 3 days. 2. The staff are all friendly and welcoming.
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Haire M. K.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 139 week(s) ago
Good but deposit rm100 is expensive. Should get rm50 for deposit.
Find this review helpful?
ZAITON BINTI BUJANG
icon-origin-TRAVELOKA
6.0
/10
Reviewed 140 week(s) ago
I'm silent, this hotel comments the room is ok, only the breakfast, the cup for breakfast is still dirty, yellow, not clean and the breakfast food is pound bread moldy and black, I have no appetite to eat.. I'm afraid of stomach ache.. thank you very much.. I'm very sorry about the breakfast only. .
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Immanuel V. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 152 week(s) ago
The hotel looks a bit old and I do not like the bathroom which is a bit too low end. However I would say that the hotel is value for money for the amount paid. The room floor felt a bit dirty as well. The positive feedback is on the responsiveness and helpfulness of Serapi staff. Staff were quick to respond when I called room service.
Read More
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Serapi Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.5
Very Good
From 74 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.3

Location

8.8

Service and Facilites

8.6

People often mention about Serapi Hotel
All
Staff Friendliness (7)
Accessibility (5)
Ambiance (5)
Distance to City Center (4)
Bedroom (4)
Price (4)
Room Space (3)
Bathroom (3)
Hotel Area (3)
Surroundings (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Serapi Hotel

Number of reviews per page
20
40
Customer reviews
MOHAMAD S. B. R.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
Awesome service. Looking forward to stay on March 2025. All the best to management.
Find this review helpful?
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
5.6
/10
Reviewed 2 week(s) ago
Toilet bowl not clean. Yellow pee not flush The aircond problem, not cold. Already adjust still the same. Sweating the whole night
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Good hotel and reasonably priced, and I like the hotel towel and water pressure in the bathroom.
Find this review helpful?
A***H
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Good hotel to stay for staycation
Find this review helpful?
M***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Comfortable and the hotel's location is close to the city center. The best room amenities.
Translated by Google Icon
See original
Find this review helpful?
A***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 15 week(s) ago
The staff is very friendly. Only the bathroom of our room is a little bit dirty seem like not wash for quite some times bcoz there is stain. Other thing so far very good the bed the space and all. ❤️ Environment safe and convenient.
Find this review helpful?
J***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Thank you, service was top. The air conditioner, they helped me to fix it so it can be cold enough.
Find this review helpful?
Guest
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Strategic location & friendly and helpful staff
Translated by Google Icon
See original
Find this review helpful?
Muhammad A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 53 week(s) ago
I enjoyed staying at Serapi Hotel
Translated by Google Icon
See original
Find this review helpful?
P***N
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 76 week(s) ago
Serapi Hotel, Kuching was pleasant and cozy. The staff were friendly and accommodating.
Find this review helpful?
A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 78 week(s) ago
friendly and helpful staff and comfortable hotel.. strategic place and close to the city center
Translated by Google Icon
See original
Find this review helpful?
M***D
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 83 week(s) ago
The hotel is comfortable and satisfying, the hotel also provides rugs, refrigerators, ironing boards, irons, and very comfortable mattresses
Translated by Google Icon
See original
Find this review helpful?
Halimurashid H.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 86 week(s) ago
Hotel location to my event location is very convenient. Hotel Serapi still insist on deposit of RM100 even though it has been stated that no deposits will be taken in the invoice received from app. Room is just OK as we have to switch to another room due to air conditioning problem. Also, toilet door is faulty and had to push hard to close it.
Read More
Find this review helpful?
Andrew F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 104 week(s) ago
The room and washroom were clean but only the bed was a bit hard.
2 people find it helpful
NUR A. H. N.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 112 week(s) ago
This hotel near the tourist attraction, but if you guys want to park your car need to make an early reservation as it was limited car park area. The room that I've stayed a bit dirty, dusty, and their toilet have some mold at the wall. Lastly their restaurant service were excellent, their food were tasty.
Find this review helpful?
Sigit S.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 114 week(s) ago
The receptionist is not friendly, check out must be on time, just asking for prayer time will be charged if it is later than 12 o'clock.
Translated by Google Icon
See original
Find this review helpful?
Isa T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 121 week(s) ago
1. The room for 3 people that I booked has no air conditioning and has been changed to a 2-room apartment which is very comfortable. Thank you very much for being able to stay for 3 days. 2. The staff are all friendly and welcoming.
Translated by Google Icon
See original
Find this review helpful?
Haire M. K.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 139 week(s) ago
Good but deposit rm100 is expensive. Should get rm50 for deposit.
Find this review helpful?
ZAITON BINTI BUJANG
icon-origin-TRAVELOKA
6.0
/10
Reviewed 140 week(s) ago
I'm silent, this hotel comments the room is ok, only the breakfast, the cup for breakfast is still dirty, yellow, not clean and the breakfast food is pound bread moldy and black, I have no appetite to eat.. I'm afraid of stomach ache.. thank you very much.. I'm very sorry about the breakfast only. .
Translated by Google Icon
See original
Find this review helpful?
Immanuel V. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 152 week(s) ago
The hotel looks a bit old and I do not like the bathroom which is a bit too low end. However I would say that the hotel is value for money for the amount paid. The room floor felt a bit dirty as well. The positive feedback is on the responsiveness and helpfulness of Serapi staff. Staff were quick to respond when I called room service.
Read More
Find this review helpful?
Number of reviews per page
20
40