StayInn Gateway Hotel Apartment

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7.9
/10
Very Good
371 reviews

What Guests Say About Their Stay

satiah

10.0
/ 10
room is clean and hotel location and view is good. but problem with parking. guess need to pay the parking

CHUNG PONG

10.0
/ 10
We felt comfortable and safe staying at this hotel. Plus it also has a rooftop pool so it was really nice.

john koh

10.0
/ 10
Love it, worth it. Simple breakfast and excellent staffs. Only minor set back is the lift to the lobby is slow due to offices up the building.
In the Area
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9, Jalan Bukit Mata, Kuching City Center, Kuching, Sarawak, Malaysia, 93100

Main Facilities

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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: apartment was previously named Ariva Gateway Kuching Staying at StayInn Gateway Hotel Apartment is a good choice when you are visiting Kuching City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around StayInn Gateway Hotel Apartment

9, Jalan Bukit Mata, Kuching City Center, Kuching, Sarawak, Malaysia, 93100
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Lobby StayInn Gateway Hotel Apartment
Lobby 2 StayInn Gateway Hotel Apartment

Discover More About StayInn Gateway Hotel Apartment

Welcome to the StayInn Gateway Hotel Apartment, your premier destination for a comfortable and convenient stay in the vibrant heart of Sarawak, Malaysia. Whether you're visiting for business or leisure, StayInn Gateway Hotel Apartment offers a welcoming atmosphere and excellent amenities to make your trip memorable. Discover why StayInn Gateway Hotel Apartment is the perfect choice for your next getaway.

StayInn Gateway Hotel Apartment Location

StayInn Gateway Hotel Apartment is ideally situated in the bustling Kuching City Center, offering easy access to the city's most sought-after destinations. Located at 9, Jalan Bukit Mata, Bandaraya Kuching, Kuching, Sarawak, Malaysia, 93100, the hotel is approximately a 20-minute drive from Kuching International Airport and conveniently close to major transportation hubs. The atmosphere surrounding StayInn Gateway Hotel Apartment is one of vibrant urban energy, with the city center's commercial and entertainment districts just a stone's throw away. You'll find yourself within easy reach of local markets, shopping centers, and cultural landmarks, making it a perfect base for exploring all that Sarawak has to offer.

StayInn Gateway Hotel Apartment Facilities & Services

Facilities for guests at StayInn Gateway Hotel Apartment are designed to enhance your comfort and convenience throughout your stay. The hotel boasts a range of amenities to cater to every need:

  • A refreshing outdoor swimming pool, perfect for a dip on a warm day. Operating hours are from 7:00 AM to 7:00 PM.
  • A well-equipped fitness center to help you maintain your workout routine. Open daily from 6:00 AM to 10:00 PM.
  • Complimentary Wi-Fi access is available throughout the hotel, ensuring you stay connected.
  • On-site parking is available for guests, offering convenience for those traveling by car.
  • A 24-hour front desk service to assist you with any queries or requests at any time.
  • Room service is available during specific hours, offering a convenient dining option in your room.
  • Concierge services to help you plan your local excursions and provide recommendations.

StayInn Gateway Hotel Apartment Room Types

Discover a variety of accommodations designed to suit your preferences with the diverse room types of StayInn Gateway Hotel Apartment. Each room is thoughtfully appointed to ensure a relaxing and enjoyable experience. Options include:

  • Deluxe Room: Available with either a City View or Garden View. These rooms are non-smoking and some may feature a bathtub.
  • Executive Suite: Offering enhanced space and amenities, these suites provide a luxurious stay with potential city views. Some suites include a bathtub.
  • Family Apartment: Ideal for families or larger groups, these spacious apartments offer multiple sleeping areas and can accommodate up to four guests.

Please inquire about specific room features, such as the availability of bathtubs, when making your reservation. StayInn Gateway Hotel Apartment is committed to providing a comfortable environment for all guests.

StayInn Gateway Hotel Apartment Dining & Restaurants

Savor a delightful culinary journey at StayInn Gateway Hotel Apartment, where a variety of dining options await to tantalize your taste buds. The hotel features:

  • The Gateway Cafe: Open daily from 6:30 AM to 10:30 PM, this casual cafe offers a selection of local and international breakfast, lunch, and dinner options. Estimated price per person for a meal is around PHP 500.
  • The Sky Lounge: Enjoy breathtaking city views and a selection of light snacks and beverages from 5:00 PM to 12:00 AM. Perfect for evening relaxation.

Experience the flavors of Sarawak and beyond without leaving the comfort of StayInn Gateway Hotel Apartment.

StayInn Gateway Hotel Apartment Nearby Attractions and Activities

Explore the rich culture and natural beauty surrounding StayInn Gateway Hotel Apartment with a variety of nearby attractions and activities:

  • Sarawak Cultural Village: Immerse yourself in the heritage of Sarawak's diverse ethnic groups.
  • Semenggoh Wildlife Centre: Witness orangutans in their natural habitat.
  • Bako National Park: Discover unique flora and fauna, including proboscis monkeys.
  • Main Bazaar: Browse for local handicrafts, souvenirs, and traditional Sarawakian goods.
  • Fort Margherita: Explore a historic landmark offering insights into Sarawak's colonial past.

If you are looking for other activities around StayInn Gateway Hotel Apartment, check out the best deals on Traveloka: Recommended activities in Kuching!

How to Get to StayInn Gateway Hotel Apartment from the Airport

Getting to StayInn Gateway Hotel Apartment from Kuching International Airport is straightforward, with several convenient options available. The airport transfer service of StayInn Gateway Hotel Apartment can be arranged for a seamless arrival. Here's how to get to StayInn Gateway Hotel Apartment:

  • Hotel Private Airport Transfer: For ultimate convenience, pre-book the hotel's private airport transfer service. Contact the hotel directly for rates, typically starting around PHP 800.
  • Metered Taxi: Taxis are readily available at the airport. The journey to StayInn Gateway Hotel Apartment usually takes about 20 minutes and costs approximately PHP 300-400, depending on traffic.
  • Ride-hailing Service: You can also use a ride-hailing service from the airport. The fare is comparable to metered taxis.

For peace of mind, consider booking airport transfer services in advance, or arrange for the StayInn Gateway Hotel Apartment airport transfer upon booking your stay.

Summary of Why You Should Choose to Stay at StayInn Gateway Hotel Apartment

Choosing StayInn Gateway Hotel Apartment means opting for comfort, convenience, and a truly enriching travel experience in Sarawak. Here are the key reasons to make your booking:

  • Prime Location: Situated in the heart of Kuching City Center, offering easy access to attractions and amenities.
  • Comfortable Accommodations: A range of well-appointed rooms and apartments to suit various needs.
  • Excellent Facilities: Enjoy amenities like a swimming pool, fitness center, and complimentary Wi-Fi.
  • Convenient Dining: On-site dining options provide delicious meals without leaving the hotel.
  • Exceptional Service: Friendly and professional staff are dedicated to making your stay pleasant.

Check for Room availability at StayInn Gateway Hotel Apartment and start planning your trip. Booking StayInn Gateway Hotel Apartment is simple and secure through Traveloka. Take advantage of exclusive deals and promotions to make your stay even more affordable. Don't forget to explore other accommodation options:

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All facilities in StayInn Gateway Hotel Apartment

Swimming Pool StayInn Gateway Hotel Apartment
Swimming Pool
Fitness Center StayInn Gateway Hotel Apartment
Fitness Center
Functional Hall StayInn Gateway Hotel Apartment
Functional Hall
Lobby StayInn Gateway Hotel Apartment
Lobby
Accommodation Services StayInn Gateway Hotel Apartment
Accommodation Services

In-room Facilities

  • Cable TV
  • Desk
  • DVD player
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Meeting facilities
  • Photocopier
  • Printer
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

General

  • AC
  • Family room
  • Swimming pool
  • Rooftop terrace
  • Smoking area

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Garden
  • Outdoor pool
  • Pool sun loungers

Food and Drinks

  • Breakfast
  • No alcohol

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in StayInn Gateway Hotel Apartment

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Check in is at 2pm, check out is before 12noon. Late check out is chargeable RM20nett per hour from 1pm onwards. Lobby Floor at Level 4, Reception is 24hrs. Hotel is connecting to Carpark building (surcharge). Hotel provide free parking at availability upon arrival (refundable deposit required @ RM100 per lot).
For bookings made between 1 - 10 Oct 2020, Deluxe 2-Bedroom Apartment (Room Only) will have Guaranteed Free Upgrade to Premier 2-Bedroom Apartment (Room Only)

Deposit

Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at StayInn Gateway Hotel Apartment
44
Number of floors in StayInn Gateway Hotel Apartment
11
Another facilities in StayInn Gateway Hotel Apartment
Cable TV, Desk, DVD player, Hairdryer, In-room safe

Frequently asked question in StayInn Gateway Hotel Apartment

What are available facilities at StayInn Gateway Hotel Apartment?
There are top facilites at StayInn Gateway Hotel Apartment such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at StayInn Gateway Hotel Apartment?
The standard check-in time at StayInn Gateway Hotel Apartment is starting from From 14:00 while the latest check-out time is at Before 12:00
Does StayInn Gateway Hotel Apartment provide breakfast?
Yes, StayInn Gateway Hotel Apartment provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of StayInn Gateway Hotel Apartment?
StayInn Gateway Hotel Apartment is a 3.0-star hotel.
How many floors does StayInn Gateway Hotel Apartment have?
StayInn Gateway Hotel Apartment has 11 floors.
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More Reviews from Other Guests in StayInn Gateway Hotel Apartment

8.5
Very Good
From 202 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.2

Location

8.8

Service and Facilites

8.4

People often mention about StayInn Gateway Hotel Apartment
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Distance to City Center (23)
Bedroom (22)
Staff Friendliness (20)
Accessibility (19)
Ambiance (19)
Room Space (19)
Bathroom (19)
Surroundings (17)
Hotel Area (15)
Wifi (14)
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Traveler Reviews StayInn Gateway Hotel Apartment

Number of reviews per page
20
40
Customer reviews
w***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
Very good in terms of facilities, staff friendliness, and also access.
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willy w.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
Very comfortable in terms of facilities and the location is very strategic.
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a***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.9
/10
Reviewed 16 week(s) ago
Access to the reception and connecting rooms is very confusing. Staff service is minimal, and elevator access to rooms requires moving from one building to another. Seriously, even parents would be confused.
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1 people find it helpful
M***D
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 17 week(s) ago
There is no private parking for picnic motorbikes. They told us to park at the end of the building with a small parking lot near the garbage dump.
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Vera S.
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Leisure
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10.0
/10
Reviewed 21 week(s) ago
so far so good. I will definitely be back to this hotel.
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Hendra
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 23 week(s) ago
Nice, with a pool view of the Sheraton Hotel. The rooms are a good size, with balconies. Parking is also convenient in the basement.
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Good stay in Gateway Hotel, Kuching
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Ririn A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 40 week(s) ago
Okay, I recommend it. Besides the friendly staff, the views are great, and it's close to the waterfront.
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R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 40 week(s) ago
Very good, recommended, close to the Waterfront and Top Spot. Below this apartment, there's a nice and friendly receptionist.
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Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 41 week(s) ago
Overall, it's okay. The room is large.
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R***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
It's really okay to stay here
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2 people find it helpful
R***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
It's really okay to stay here.
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Riesty A.
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9.4
/10
Reviewed 53 week(s) ago
The room is spacious and comfortable, close to the cat statue and many places to eat around.
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F***a
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Staycation
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8.1
/10
Reviewed 54 week(s) ago
• Maintenance team should check on all the lighting. more than 3 didn't functioning. • No washing machine provided.
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R***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
The staff are very friendly and kind
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1 people find it helpful
E***o
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Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 55 week(s) ago
Cons of this hotel: - Not cleaned daily even though I stayed for 3 days. - Seems to be understaffed. - The hotel lobby is on a different floor from the hotel, so you have to go back and forth to check in and check out. - Parking is far away, so you have to go to the front to get your parking pass.
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J***i
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Staycation
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8.4
/10
Reviewed 57 week(s) ago
the air conditioning is not cold..hope the hotel always checks the air conditioning in the room. as hotel residents, we want to feel comfortable when we are in your hotel. thank you
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D***d
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Leisure
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9.7
/10
Reviewed 57 week(s) ago
Good n passed. Will come again. very suitable for everyone.
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2 people find it helpful
s***v
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 57 week(s) ago
The room is spacious, the view is beautiful, the surrounding access is easy, strategic to go anywhere, the AC is cold 😊
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P***r
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Medical
icon-origin-TRAVELOKA
6.1
/10
Reviewed 61 week(s) ago
- the room card was not working, I had to return to the receptionist desk and get another one. the second time around, its still not working, so I had to go back for the 3rd time, the receptionist doesn't want to go with me to my room to make sure everythings working. - my room had a balcony, it has 3 other AC condenser for adjacent rooms, the noise when all of those condenser are on is very very loud, they shouldn't have put 3 other condensers on a rooms balcony. - worst of all, I had rescheduled/amended the booking orde from 2 nights to 3 nights, they somehow got this wrong and was arguing with me that I might have to leave early. They eventually admitted that there was human error from their part and we stayed for another night as per our booking schedule. No apologies, no compensation - the wifi was not working, we had to call the maintenance 2 times for wifi alone. dont come here
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4 people find it helpful
Number of reviews per page
20
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.