How many rooms are available at Sunway Hotel Georgetown Penang?

Sunway Hotel Georgetown Penang has 250 rooms in total.

Does Sunway Hotel Georgetown Penang provide parking?

Yes, Sunway Hotel Georgetown Penang provides parking. Please confirm details directly with the hotel.

Does Sunway Hotel Georgetown Penang have a swimming pool?

Yes, a swimming pool is available at Sunway Hotel Georgetown Penang.

Does Sunway Hotel Georgetown Penang provide airport transfer?

Yes, Sunway Hotel Georgetown Penang provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Sunway Hotel Georgetown Penang?

Sunway Hotel Georgetown Penang is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

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Duration: 1 Night(s)

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Sunway Hotel Georgetown Penang

Name: Sunway Hotel Georgetown Penang
Address: 33, New Lane (Off Macalister Road), Georgetown, Pulau Pinang, Penang, Malaysia, 10400, 33, New Lane (Off Macalister Road), Penang, 10400, Malaysia
Rating: 8.6

Hotels

8.6

/10

Very Good

3,637 reviews

What Guests Say About Their Stay

Room Space (38)

Surroundings (37)

Staff Friendliness (34)

Bedroom (33)

Glynne C. B. E.

9.4

/ 10

Hakim was very helpful recommending places to buy things and where to eat. The housekeeping boys were prompt and helpful in meeting all our needs. Wonderful location with many places to eat. Enjoyed the short stay.

Adi S. K.

9.4

/ 10

The location is very strategic, close to New Lane Hawker (just a short walk), close to entertainment like plazas/malls, and close to hospitals. The staff is also very friendly and helpful, and you can request free plastic bowls and cutlery. The rooms are also clean and odor-free.

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Novie G.

8.5

/ 10

As usual, we always stay at Sunway Hotel Georgetown every time we visit Penang. Strategic location, comfort, and cleanliness of the hotel room are some of the things we consider. The service staff is also very good.

Dian R. S.

10.0

/ 10

The hotel is in a good location, very clean, and the service is super nice. When I go back, I will stay in the same hotel again.

Nenny L.

9.7

/ 10

The hotel is clean, good service, spacious room, strategic location. Perfect. We made an additional stay because we were satisfied with the hotel.

In the Area

See Map

33, New Lane (Off Macalister Road), Georgetown, Pulau Pinang, Penang, Malaysia, 10400

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Sunway Hotel Georgetown Penang is located in area / city Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Sunway Hotel Georgetown Penang

33, New Lane (Off Macalister Road), Georgetown, Pulau Pinang, Penang, Malaysia, 10400

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Location

Sunway Hotel Georgetown Penang is located in area / city Georgetown.

About Sunway Hotel Georgetown Penang

Whether you are planning an event or other special occasions, Sunway Hotel Georgetown Penang is a great choice for you with a large and well-equipped function room to suit your requirements.

Sunway Hotel Georgetown Penang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Sunway Hotel Georgetown Penang provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Sunway Hotel Georgetown Penang, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Sunway Hotel Georgetown Penang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sunway Hotel Georgetown Penang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sunway Hotel Georgetown Penang is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Sunway Hotel Georgetown Penang.

All facilities in Sunway Hotel Georgetown Penang

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Lobby

Public Facilities

Parking
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

General

AC
Banquet
Connecting rooms
Family room
Fireplace in lobby
Non-smoking room
Swimming pool
Smoking area
Smoke-free

Hotel Services

Bellhop
Concierge
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Wedding service

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Shower
TV

Food and Drinks

A la carte dinner
A la carte lunch
Restaurant with AC
Bar
Breakfast
Continental breakfast

Business Facilities

Business center
Conference room
Meeting facilities
Photocopier
Projector

Transportation

Airport transfer
Car rental
Limited parking
Limo or town car service

Nearby Facilities

ATM/Banking
Grocery
Shops
Supermarket

Things to Do

Fitness center
Outdoor pool
Spa

Kids and Pets

Babysitting
Babysitting with surcharge

Connectivity

Internet point
Free WiFi

Accessibilty

Wheelchair accessible

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Sunway Hotel Georgetown Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

- Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein. - With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang. - Effective 01 September 2018, rates are quoted in Malaysian Ringgit (MYR) subject to 6% service tax, the Local Government Fee of RM3 per room per night for a 4-star hotel respectively, and prevailing service charge at 10%. Additionally, the RM10.00 Tourism Tax (TTx) will be imposed on all hotel room rates on a per room per night basis to all non-Malaysian guest. - Sun cafe will be operating from 6.30 am to 4.00 pm from 28 Feb 2020 till further notice. Our room service remains available all day long.
Free carpark is subject to availability
Local Penang Government Fee - RM3.00 to be waived from Jan to Jun 2022 . The mentioned fee will kick-start from 01 July 2022 onwards and it will be collected from guest upon check in MYR10 tourism tax is not included in the room rate, to be collected from guest upon check-in
Guests must meet all the following requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test
Additional breakfast charges: RM42.40nett per adult per day, RM26.50nett (4 to 12 years) per child per day
We would like to inform you that Sunway Hotel Georgetown Penang will be migrating our telephone lines from copper to fiber optic cables. The migration is scheduled to begin on 10th March 2025, and we anticipate a downtime of up to two days during this transition. To ensure continued effective communication, we have added our Duty Manager’s mobile number (+6019 448 9988) in Google for reference during this period. We sincerely apologize for any inconvenience caused and appreciate your patience and understanding during this time. Please do not hesitate to reach out if you require any further clarification. Thank you for your understanding on this matter.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Sunway Hotel Georgetown Penang	250
Number of floors in Sunway Hotel Georgetown Penang	16
Another facilities in Sunway Hotel Georgetown Penang	24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Sunway Hotel Georgetown Penang

What are available facilities at Sunway Hotel Georgetown Penang?

There are top facilites at Sunway Hotel Georgetown Penang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Sunway Hotel Georgetown Penang?

The standard check-in time at Sunway Hotel Georgetown Penang is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Sunway Hotel Georgetown Penang provide breakfast?

Yes, Sunway Hotel Georgetown Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Sunway Hotel Georgetown Penang?

Sunway Hotel Georgetown Penang is a 4.0-star hotel.

How many floors does Sunway Hotel Georgetown Penang have?

Sunway Hotel Georgetown Penang has 16 floors.

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More Reviews from Other Guests in Sunway Hotel Georgetown Penang

Overall Ratings & Reviews Sunway Hotel Georgetown Penang

Traveloka (2,637)

Other sources (1,000)

8.7

Very Good

From 2,637 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.8

Meal

8.3

Location

8.9

Service and Facilites

8.7

People often mention about Sunway Hotel Georgetown Penang

All

Room Space (22)

Bedroom (21)

Surroundings (20)

Staff Friendliness (20)

Distance to City Center (18)

Bathroom (17)

Hotel Area (16)

Accessibility (15)

Ambiance (15)

Wifi (14)

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Traveler Reviews Sunway Hotel Georgetown Penang

Number of reviews per page

Customer reviews

Glynne C. B. E.

9.4

/10

Reviewed 6 day(s) ago

1 people find it helpful

Accommodation's Reply

17 Dec 2025

Dear Glynne, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service met your expectations and you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management

Verified Traveler

Medical

10.0

/10

Reviewed 3 week(s) ago

Clean hotel and strategic location to good food, durian place, and pharmacies.

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Accommodation's Reply

02 Dec 2025

Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that the cleanliness of the hotel met your expectations, and you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management

Verified Traveler

10.0

/10

Reviewed 4 week(s) ago

When I go to Penang, I always stay at the Sunway Hotel. The rooms are spacious and clean. And best of all, the hotel's location is strategic, close to everything.

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1 people find it helpful

Accommodation's Reply

24 Nov 2025

Hello. We are delighted that you enjoyed our room amenities and convenient location at Sunway Hotel in Georgetown, Penang. We hope you will recommend us to your friends and family. We look forward to welcoming you back soon. Thank you for choosing our hotel in Penang. Sincerely, Hotel Management Team

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L***y

Medical

9.4

/10

Reviewed 5 week(s) ago

There are many good places to eat around the hotel, the room is quite big and comfortable for 3 people.

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Accommodation's Reply

13 Nov 2025

Hello. We are delighted that you enjoyed our rooms and convenient location at Sunway Hotel in Georgetown, Penang. We hope you will recommend us to your friends and family. We look forward to welcoming you back soon. Thank you for choosing our hotel in Penang. Sincerely, Hotel Management Team

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L***a

9.4

/10

Reviewed 6 week(s) ago

Good location, spacious room, friendly staff

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Accommodation's Reply

11 Nov 2025

Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service and room condition suit your needs. Indeed, we are strategically located in the heart of George Town, near many eateries and attractions. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management

B***g

Leisure

9.4

/10

Reviewed 7 week(s) ago

Have stayed here several times because of the strategic location, close to food centers, good service.

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Accommodation's Reply

04 Nov 2025

Hello We at Sunway Hotel Georgetown, Penang are delighted that you enjoyed our location and excellent service. We hope you will recommend us to your friends and family. We look forward to welcoming you back. Thank you for choosing our hotel in Penang. Sincerely, Hotel Management Team

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Verified Traveler

Medical

10.0

/10

Reviewed 7 week(s) ago

Good location, lots of culinary places

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Accommodation's Reply

04 Nov 2025

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Meina L.

Medical

9.6

/10

Reviewed 7 week(s) ago

Sunway Hotel has been my regular customer since 10 years ago.... until now it is still my family's favorite... until now their cleanliness is number one... deserves a thumbs up... I like that the most... only the breakfast menu is getting less and less upgraded... hhahahaha... hopefully next time the breakfast menu can be changed and upgraded. thanks Sunway Hotel... you are the best

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1 people find it helpful

Accommodation's Reply

04 Nov 2025

Hello, Ms. Mina Sunway Georgetown Penang is delighted you enjoyed your stay. We appreciate your valuable feedback on the quality of our breakfast. We will work with our restaurant team to improve the quality of our food and provide you with an even better dining experience. Thank you for choosing our hotel in Penang. Thank you! Hotel Management Team

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Verified Traveler

Medical

10.0

/10

Reviewed 8 week(s) ago

The hotel staff is very friendly, the service is good. The hotel is comfortable.

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Accommodation's Reply

28 Oct 2025

Hello Sunway Hotel Georgetown is delighted that you enjoyed our service and atmosphere. We hope you will recommend us to your friends and family, and we look forward to welcoming you back. Thank you for choosing our hotel as your first choice in Penang. Thank you. Hotel Management Team

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lie l. c.

Medical

9.1

/10

Reviewed 8 week(s) ago

favorite hotel in Penang. always stay here when we visited Penang.

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Accommodation's Reply

24 Oct 2025

Dear Valued Guest, Greetings from Sunway Hotel Georgetown. Welcome back! We are glad to hear that our service and facilities suit your needs. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for choosing us as your preferred hotel in Penang. Regards, The Management

H***o

Medical

8.4

/10

Reviewed 9 week(s) ago

More seats please especially for elderly in reception area.

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Accommodation's Reply

21 Oct 2025

Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that you had a pleasant stay and we promise to enhance our facilities for better guests' experience. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management

Verified Traveler

Medical

10.0

/10

Reviewed 10 week(s) ago

Fun, clean, close to everything

See original

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Accommodation's Reply

16 Oct 2025

Hello! We at Sunway Hotel Georgetown are delighted that you enjoyed our spacious hotel and convenient location. We hope you will recommend us to your friends and family, and we look forward to welcoming you back again. Thank you for choosing us as your favorite hotel in Penang. Thank you. Management

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Thomas B. B.

Leisure

10.0

/10

Reviewed 10 week(s) ago

The staff are very helpful and the hotel area is near to the food court.

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Accommodation's Reply

16 Oct 2025

Dear Thomas, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service met your expectations and you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management

F***i

Leisure

9.7

/10

Reviewed 13 week(s) ago

Spacious rooms, toilets with bidets. Centrally located.

See original

3 people find it helpful

Accommodation's Reply

22 Sep 2025

Greetings. We at Sunway Hotel Georgetown are very pleased that you were satisfied with the condition of the guest rooms provided, and found the hotel's strategic location. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The Management

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Adi S. K.

Leisure

9.4

/10

Reviewed 15 week(s) ago

See original

1 people find it helpful

Accommodation's Reply

10 Sep 2025

Best regards, Adi. We at Sunway Hotel Georgetown are delighted that you were satisfied with our services, and found the hotel's strategic location. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The Management

See original

k***o

Leisure

8.5

/10

Reviewed 16 week(s) ago

Nice, clean, helpful receptionist and security

See original

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Accommodation's Reply

28 Aug 2025

Greetings. We at Sunway Hotel Georgetown are delighted that you are satisfied with the services and facilities provided. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The Management

See original

Thomas B. B.

8.8

/10

Reviewed 20 week(s) ago

Strategic location, easy to get food... We will stay at Sunway again next time.

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Accommodation's Reply

08 Aug 2025

Dear Thomas, Greetings from Sunway Hotel Georgetown. We are glad you find our location strategic, and we trust that our service met your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management

H***N

Medical

8.5

/10

Reviewed 21 week(s) ago

Good place and very convenient

Find this review helpful?

Accommodation's Reply

01 Aug 2025

Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that you are satisfied with our service and you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management

Thomas B. B.

9.1

/10

Reviewed 21 week(s) ago

Very strategic location, many food stalls near the hotel... We always stay at Sun Way hotel every time we go to Penang.

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Accommodation's Reply

28 Jul 2025

Dear Thomas, Greetings from Sunway Hotel Georgetown. We thank you for your continued support and we are glad you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management

Eunike A. S.

Leisure

9.4

/10

Reviewed 24 week(s) ago

The location is great. It's easy to find food

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Accommodation's Reply

09 Jul 2025

Dear Eunike, Greetings from Sunway Hotel Georgetown. We are glad you find our location strategic, and we trust that our service met your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for choosing us as your preferred hotel in Penang. Regards, The Management

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Bedroom 4 Sunway Hotel Georgetown Penang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.