The Upper House

Hotels
8.8
/10
Very Good
51 reviews

What Guests Say About Their Stay

Chin Tong

10.0
/ 10
Hotel is clean and comfortable. Room size a bit smaller but just just nice for business travelers. Locations is near to 2nd bridge and easy to access to Bayan Lepas.

Dave

10.0
/ 10
Newish hotel with nice rooms. No water given in room but to collect at dispenser located outside. Breakfast is poor so don't expect much.

Nur Ain Jong

10.0
/ 10
Near to ikea and even though the room is a bit small, it still has a comfortable bed and basic requirement in the room. Will definitely come back to stay.
In the Area
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22A, Jalan Vervea, Vervea, Aspen Vision City Bandar Cassia, Simpang Ampat, Seberang Perai, Penang, Malaysia, 14110

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Upper House is a hotel is located at Simpang Ampat. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Upper House

22A, Jalan Vervea, Vervea, Aspen Vision City Bandar Cassia, Simpang Ampat, Seberang Perai, Penang, Malaysia, 14110
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Lobby The Upper House
Lobby 2 The Upper House

Discover More About The Upper House

Welcome to The Upper House, your premier destination for an unforgettable stay in Penang, Malaysia. We pride ourselves on offering a luxurious and comfortable experience, blending modern amenities with warm Malaysian hospitality. Whether you're here for business or leisure, The Upper House promises a sanctuary of peace and sophistication. Room rates at The Upper House start from {price} per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Upper House Location

The Upper House is ideally situated in the vibrant Seberang Perai district, a dynamic area offering a perfect blend of urban convenience and cultural richness. Located approximately 15 kilometers from the heart of George Town, the capital city of Penang, our hotel provides easy access to the island's most sought-after attractions. The nearest major highway, the North-South Expressway, is just a short drive away, ensuring seamless connectivity for those traveling by car. For public transportation, the Butterworth Ferry Terminal is a key hub, connecting Seberang Perai to George Town and other parts of the island. The atmosphere surrounding The Upper House is one of relaxed elegance, with a growing number of local eateries and shops opening up in the vicinity, offering a glimpse into authentic Penang life. While not directly adjacent to a bustling night market, the hotel's strategic location allows for easy exploration of the region's diverse culinary scene and cultural landmarks.

The Upper House Facilities & Services

Facilities for guests at The Upper House are designed to enhance your comfort and enjoyment throughout your stay. We offer a comprehensive range of services to cater to every need:

  • Swimming Pool:

    Take a refreshing dip in our outdoor swimming pool, open daily from 7:00 AM to 9:00 PM. Access is complimentary for all guests.
  • Fitness Center:

    Maintain your workout routine at our well-equipped fitness center, available from 6:00 AM to 10:00 PM. Entry is free for hotel guests.
  • Spa and Wellness Center:

    Indulge in rejuvenating treatments at our serene spa. Services are available from 10:00 AM to 8:00 PM, with prices starting from PHP 1,500 for a 60-minute massage.
  • Business Center:

    For our business travelers, a fully equipped business center is available from 8:00 AM to 6:00 PM, with printing and copying services at a nominal fee.
  • Concierge Services:

    Our dedicated concierge team is available 24/7 to assist with tour bookings, transportation arrangements, and any other requests.
  • Complimentary Wi-Fi:

    Stay connected with free high-speed Wi-Fi available throughout the hotel premises.
  • Free Parking:

    Ample free parking space is available for guests who choose to drive.
  • Children's Play Area:

    A dedicated play area for children is open from 9:00 AM to 5:00 PM, offering a safe and fun environment for our younger guests.

The Upper House Room Types

Discover a variety of accommodations designed to suit every traveler's needs among the room types of The Upper House. Each room is meticulously appointed to ensure a restful and luxurious experience.

  • Deluxe Room:

    Available with either a City View or Garden View. These rooms are non-smoking and feature a comfortable king-sized or twin beds. Bathtub is available in select Deluxe Rooms.
  • Executive Suite:

    Offering expansive living space and a City View, our Executive Suites are perfect for those seeking extra comfort. These suites include a separate living area and a luxurious bathroom with a bathtub. All Executive Suites are non-smoking.
  • Family Suite:

    Designed for families, these spacious suites offer a Garden View and can accommodate up to four guests. They feature a combination of bed types and a well-appointed bathroom, including a bathtub. These suites are non-smoking.

The Upper House is a pet-friendly hotel. For guests bringing their furry companions, a pet fee of PHP 1,000 per stay will be applied for additional cleaning. Please inform us in advance if you plan to bring a pet.

The Upper House Dining & Restaurants

Savor a culinary journey at The Upper House, where our dining venues offer a delightful array of flavors to tantalize your taste buds.

  • The Veranda Restaurant:

    Our signature restaurant, offering a breakfast buffet from 6:30 AM to 10:30 AM, with an estimated price of PHP 600 per person. For lunch and dinner, they serve a selection of international and local dishes from 12:00 PM to 10:00 PM. Dinner entrees typically range from PHP 500 to PHP 900.
  • The Sky Lounge:

    Enjoy breathtaking city views and expertly crafted cocktails at our rooftop bar. Open from 5:00 PM to 1:00 AM, The Sky Lounge offers light snacks and appetizers, with prices starting from PHP 300.
  • The Coffee Corner:

    A cozy spot for your morning coffee or a light afternoon snack. Open from 7:00 AM to 7:00 PM, offering a variety of pastries and beverages. Coffee and pastries typically range from PHP 150 to PHP 300.

The Upper House Nearby Attractions and Activities

Explore the rich tapestry of Penang from the convenient base of The Upper House. The Seberang Perai area and its surroundings offer a wealth of attractions for every visitor.

  • Penang Bird Park:

    Discover a vibrant collection of avian species in a lush, tropical setting.
  • Seberang Jaya Expo Site:

    A popular venue for local events and exhibitions, offering a glimpse into community life.
  • Sunway Carnival Mall:

    A premier shopping destination featuring a wide range of retail outlets, dining options, and entertainment facilities.
  • Taman Rekreasi Seberang Jaya:

    A beautiful public park perfect for leisurely strolls, picnics, and outdoor activities.
  • St. Anne's Church:

    A significant historical and religious landmark, known for its beautiful architecture and serene atmosphere.

If you are looking for other activities around The Upper House, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to The Upper House from the Airport

Navigating your journey to The Upper House is made simple with various transportation options available from Penang International Airport (PEN). The airport transfer service of The Upper House is designed for your convenience. Here's how to get to The Upper House:

  • Hotel Private Airport Transfer:

    For the most seamless experience, we offer a private airport transfer service. This can be arranged in advance through our concierge. The estimated cost is PHP 1,200 to PHP 1,500, depending on the vehicle type.
  • Metered/Coupon Taxis:

    Taxis are readily available at the airport's arrival hall. The journey to The Upper House typically takes around 45-60 minutes, with fares ranging from PHP 600 to PHP 800, depending on traffic.
  • Ride-hailing Service:

    You can also book a ride-hailing service through your preferred app upon arrival. The cost is comparable to metered taxis.
  • Airport Premium Bus:

    While less direct, airport buses can take you to major hubs in George Town, from where you can take a local bus or taxi to Seberang Perai. This is the most economical option, with bus fares typically under PHP 100, but it requires multiple transfers and takes longer.

We recommend booking airport transfer services directly with us for a stress-free arrival at The Upper House.

Summary of Why You Should Choose to Stay at The Upper House

Choosing The Upper House for your Penang getaway ensures a memorable and comfortable experience. Here are the top reasons why you should book your stay with us:

  • Prime Location:

    Situated in the accessible Seberang Perai district, offering a balance of tranquility and proximity to key areas.
  • Luxurious Accommodations:

    A wide range of well-appointed rooms and suites designed for ultimate comfort and relaxation.
  • Exceptional Facilities:

    Enjoy our swimming pool, fitness center, spa, and other amenities that cater to all your needs.
  • Diverse Dining Options:

    Savor delicious local and international cuisine at our on-site restaurants and unwind at our rooftop bar.
  • Warm Hospitality:

    Experience the genuine warmth and impeccable service that defines Malaysian hospitality.

Discover the best Room availability at The Upper House and make your reservation today. Booking The Upper House through Traveloka is easy and convenient, ensuring you get the best value for your money. Explore more options and plan your trip with ease:

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All facilities in The Upper House

Bar, Cafe and Lounge The Upper House
Bar, Cafe and Lounge
Lobby The Upper House
Lobby
Exterior The Upper House
Exterior
Bedroom The Upper House
Bedroom
In-room Bathroom The Upper House
In-room Bathroom

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Breakfast (surcharge)
  • Poolside bar
  • Pub
  • Dietary menu
  • Vegetarian meal

Hotel Services

  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Accessibilty

  • Disabled access friendly
  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

General

  • AC
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • Grocery
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Outdoor pool

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Upper House

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Check in starts at 3:00pm Check out is at 12:00pm
Room security deposit RM100 per room per stay is required upon check in, and refundable upon check out, subject to final billing status Local Council Tax and Tourism Tax is payable upon check in, if any

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Upper House
89
Number of floors in The Upper House
4
Another facilities in The Upper House
Early check-in, Late check-out, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in The Upper House

What are available facilities at The Upper House ?
There are top facilites at The Upper House such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Upper House ?
The standard check-in time at The Upper House is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Upper House provide breakfast?
Yes, The Upper House provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Upper House ?
The Upper House is a 3.0-star hotel.
How many floors does The Upper House have?
The Upper House has 4 floors.
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More Reviews from Other Guests in The Upper House

Overall Ratings & Reviews The Upper House

Traveloka (24)
Other sources (27)
8.8
Very Good
From 27 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Upper House

Number of reviews per page
20
40
Top reviews
Chin Tong
icon-Business
Business
10.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Hotel is clean and comfortable. Room size a bit smaller but just just nice for business travelers. Locations is near to 2nd bridge and easy to access to Bayan Lepas.
Dave
icon-Business
Business
10.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

Newish hotel with nice rooms. No water given in room but to collect at dispenser located outside. Breakfast is poor so don't expect much.
Nur Ain Jong
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Near to ikea and even though the room is a bit small, it still has a comfortable bed and basic requirement in the room. Will definitely come back to stay.
D.N Esham
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

GOOD INTERIOR.
Wee Kang
icon-Business
Business
8.0
/10
Reviewed 197 week(s) ago

Expedia Group verified review

Not much shop around the hotel
Dhanabalan
8.0
/10
Reviewed 200 week(s) ago

Expedia Group verified review

Ok
Leong Sze
icon-Business
Business
8.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

nice property. wish the bar was open.
Yee Guan
icon-Business
Business
10.0
/10
Reviewed 228 week(s) ago

Hotels.com verified review

New hotel. Everything was good naturally. Staff is also friendly. Rate should be adjusted to non-peak season considering lower occupancy to attract more travellers. Has potential.
mariam
icon-with Partner
with Partner
6.0
/10
Reviewed 232 week(s) ago

Hotels.com verified review

Not meant for us. Too small and compact. Just for sleeping is ok. Cannot stay for too long coz too small.
KIM YENG
icon-Business Family
Business Family
10.0
/10
Reviewed 239 week(s) ago

Expedia Group verified review

I love the design of this hotel, very cozy. Everything is excellent except the breakfast which did not make sense, served curry chicken rice and spaghetti as breakfast
AKIKO
icon-Business
Business
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

simple, but enough facilities within the hotel and rooms. The best part was breakfast serving Malaysian flavour dishes along with typical western foods. The only thing that I would request is to see if you can do something about shower water to wet toilet area.
Vincent
icon-Business
Business
8.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Le petit dejeuner est le seul point negatif.
Roger
icon-with Partner
with Partner
8.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

It is a modern hotel in a very quiet area. Lots of parking spaces, Ikea and outlet village near by. The room was in good condition and clean. The pool was great. It is even suitable for excercising. We did not like the fact that you need to keep the hot water running for 5 minutes to get a warm shower. It is not enviromentally friendly or practical. Apparently it is a known "feature". The receptionist also did not greet us when we checked in which does not leave a good first impression.
Read More
Yungming
icon-Business
Business
8.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

乾淨整潔,早餐有變化。
Eng
icon-with Partner
with Partner
10.0
/10
Reviewed 152 week(s) ago

Hotels.com verified review

First, it looks very high class, nice design, clean and comfort. You can rest assured that your stay will be pleasant and enjoyable. The rooms are designed with comfort in mind, offering cozy beds and pillows. However, they provide two pillows only. I wish to have extra pillows. The room air conditioning is very cool and refreshing environment for me. I like it. In addition, the hot water heaters in the bathroom is excellent. There is a water dispenser available at each floor. Swimming pool is not very big. Wish they have other facilities like gym and sauna.
Read More
You’ve read all the top reviews.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Upper House

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Upper House

Traveloka (24)
Other sources (27)
8.8
Very Good
From 27 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Upper House

Number of reviews per page
20
40
Top reviews
Chin Tong
icon-Business
Business
10.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Hotel is clean and comfortable. Room size a bit smaller but just just nice for business travelers. Locations is near to 2nd bridge and easy to access to Bayan Lepas.
Dave
icon-Business
Business
10.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

Newish hotel with nice rooms. No water given in room but to collect at dispenser located outside. Breakfast is poor so don't expect much.
Nur Ain Jong
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Near to ikea and even though the room is a bit small, it still has a comfortable bed and basic requirement in the room. Will definitely come back to stay.
D.N Esham
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

GOOD INTERIOR.
Wee Kang
icon-Business
Business
8.0
/10
Reviewed 197 week(s) ago

Expedia Group verified review

Not much shop around the hotel
Dhanabalan
8.0
/10
Reviewed 200 week(s) ago

Expedia Group verified review

Ok
Leong Sze
icon-Business
Business
8.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

nice property. wish the bar was open.
Yee Guan
icon-Business
Business
10.0
/10
Reviewed 228 week(s) ago

Hotels.com verified review

New hotel. Everything was good naturally. Staff is also friendly. Rate should be adjusted to non-peak season considering lower occupancy to attract more travellers. Has potential.
mariam
icon-with Partner
with Partner
6.0
/10
Reviewed 232 week(s) ago

Hotels.com verified review

Not meant for us. Too small and compact. Just for sleeping is ok. Cannot stay for too long coz too small.
KIM YENG
icon-Business Family
Business Family
10.0
/10
Reviewed 239 week(s) ago

Expedia Group verified review

I love the design of this hotel, very cozy. Everything is excellent except the breakfast which did not make sense, served curry chicken rice and spaghetti as breakfast
AKIKO
icon-Business
Business
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

simple, but enough facilities within the hotel and rooms. The best part was breakfast serving Malaysian flavour dishes along with typical western foods. The only thing that I would request is to see if you can do something about shower water to wet toilet area.
Vincent
icon-Business
Business
8.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Le petit dejeuner est le seul point negatif.
Roger
icon-with Partner
with Partner
8.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

It is a modern hotel in a very quiet area. Lots of parking spaces, Ikea and outlet village near by. The room was in good condition and clean. The pool was great. It is even suitable for excercising. We did not like the fact that you need to keep the hot water running for 5 minutes to get a warm shower. It is not enviromentally friendly or practical. Apparently it is a known "feature". The receptionist also did not greet us when we checked in which does not leave a good first impression.
Read More
Yungming
icon-Business
Business
8.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

乾淨整潔,早餐有變化。
Eng
icon-with Partner
with Partner
10.0
/10
Reviewed 152 week(s) ago

Hotels.com verified review

First, it looks very high class, nice design, clean and comfort. You can rest assured that your stay will be pleasant and enjoyable. The rooms are designed with comfort in mind, offering cozy beds and pillows. However, they provide two pillows only. I wish to have extra pillows. The room air conditioning is very cool and refreshing environment for me. I like it. In addition, the hot water heaters in the bathroom is excellent. There is a water dispenser available at each floor. Swimming pool is not very big. Wish they have other facilities like gym and sauna.
Read More
You’ve read all the top reviews.
Number of reviews per page
20
40