Nio Hotel

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8.1
/10
Very Good
4,484 reviews

What Guests Say About Their Stay

Distance To City Center (132)
Staff Friendliness (122)
Accessibility (116)
Bedroom (114)

D***a

9.1
/ 10
Compact but very nice & clean hotel. Friendly staff. Highly recommended for a budget hotel 👍🏻

t***i

8.2
/ 10
The hotel is really nice, clean, the staff is friendly, the facilities are complete, the second time I stayed here and if I go to Penang I will stay here again. Thank you Tune Hotel
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Y***h

9.7
/ 10
Our stay at this hotel was very comfortable and clean. The staff was very friendly. We were offered a better room when we had a problem with the bathroom. It's also conveniently located near Gleneagles Hospital.
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X***l

10.0
/ 10
I have stayed at Tune Hotel Pulau Pinang 3 times and it has never disappointed me, besides its strategic location in the middle of the city. Tune Hotel is also pocket-friendly for those who want to go on a culinary tour and for people who are only visiting Penang for a short medical treatment. The hotel facilities are also adequate, clean, and comfortable.
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Felicia

9.4
/ 10
I had a wonderful stay at Tune Hotel Georgetown! From the moment I arrived, the staff made me feel genuinely welcome with their warm smiles and helpful attitude. They were always ready to assist, and their awareness of guests’ needs was impressive. The location is absolutely strategic—it’s right in the heart of Georgetown, close to local eateries, cultural sites, and convenience stores, which made getting around super easy. The hotel itself is clean, comfortable, and well-maintained, offering great value for money. I especially appreciated the comfortable bed, strong Wi-Fi, and overall cozy atmosphere. If you’re looking for a budget-friendly stay without sacrificing comfort, convenience, and service, I highly recommend Tune Hotel Georgetown. Definitely be coming back!
In the Area
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100, Jalan Burmah, Section 15, Georgetown, Pulau Pinang, Penang, Malaysia, 10050

Main Facilities

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AC
24-Hour Front Desk
Parking
Elevator
WiFi
Nio Hotel is a well-established 3-star hotel situated along the bustling Jalan Burmah, one of Georgetown’s most prominent thoroughfares. With a total of 258 rooms spread across its modern structure, the hotel offers travellers a practical and comfortable base for exploring the UNESCO World Heritage Site of Georgetown and the wider Penang Island. Its location places guests right in the heart of the city’s cultural corridor, where colonial-era shophouses, vibrant street art, and some of Malaysia’s finest street food are all within easy reach. Guests are greeted by a 24-hour front desk, ensuring smooth arrivals regardless of the hour, while the property’s contemporary design incorporates lifts and air-conditioned common areas for added convenience. Whether you are visiting Penang for a weekend city break, a business engagement, or a longer heritage exploration, Nio Hotel provides a dependable home base that balances affordability with genuine comfort. What sets this property apart from other budget hotels in the area is its combination of location and thoughtful amenities. While many hotels in this price bracket cut corners, Nio Hotel includes facilities such as an on-site restaurant, massage services, and even a mini mart — small touches that make a significant difference during a stay. The hotel’s position on Jalan Burmah also means that guests are within walking distance of some of Georgetown’s most iconic landmarks, eliminating the need for frequent taxi rides or ride-hailing services.
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What's around Nio Hotel

100, Jalan Burmah, Section 15, Georgetown, Pulau Pinang, Penang, Malaysia, 10050
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Lobby Nio Hotel
Lobby 2 Nio Hotel

Discover More About Nio Hotel

Discover the Vibrant Heart of Penang at Nio Hotel

Welcome to Nio Hotel, your ideal gateway to the captivating charm and rich heritage of Penang, Malaysia. Nestled in the heart of this UNESCO World Heritage city, Nio Hotel offers a comfortable and convenient base for exploring all that Georgetown has to offer. Whether you're a seasoned traveler or embarking on your first adventure, our hotel provides a welcoming atmosphere and essential amenities to make your stay memorable. Room rates at Nio Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Nio Hotel Location

Nio Hotel is strategically situated in the historic core of Georgetown, a vibrant district brimming with colonial architecture, bustling street art, and a rich tapestry of cultures. Located at 100, Jalan Burmah, Section 15, Georgetown, Pulau Pinang, Penang, Malaysia, 10050, the hotel is approximately a 40-minute drive from Penang International Airport, offering a convenient arrival point for most travelers. For those arriving by car, major highways provide easy access to the city. The atmosphere surrounding Nio Hotel is one of lively exploration, with the hotel being in close proximity to a plethora of heritage sites, local eateries, and vibrant street art alleys that define Georgetown's unique character. You'll find yourself within easy reach of iconic landmarks that showcase the city's storied past and dynamic present.

Nio Hotel Facilities & Services

Facilities for guests at Nio Hotel are designed to ensure a comfortable and convenient stay. We offer a range of services to cater to your needs:
  • 24-hour front desk assistance for your convenience at any time.
  • Complimentary Wi-Fi access throughout the hotel to keep you connected.
  • On-site dining options providing delicious meals and refreshments.
  • Housekeeping services to maintain a clean and tidy room.
  • Secure luggage storage facilities for your peace of mind.
  • Air-conditioned common areas for a comfortable environment.
  • Wake-up call service to ensure you don't miss your appointments.
  • Limited parking spaces are available, subject to availability, with an estimated fee of PHP 150 per day.

Nio Hotel Room Types

Discover a variety of room types of Nio Hotel, each designed to provide a restful sanctuary after a day of exploring. Our accommodations cater to different needs, ensuring a comfortable stay for solo travelers, couples, and families alike.
  • Standard Double Room:

    A cozy room featuring a comfortable double bed, ideal for individuals or couples. Non-smoking.
  • Standard Twin Room:

    Equipped with two single beds, perfect for friends or colleagues traveling together. Non-smoking.
  • Deluxe Double Room:

    Offering more space and enhanced amenities, this room features a double bed and often a city view. Non-smoking.
  • Deluxe Twin Room:

    Similar to the Standard Twin but with additional space and amenities, featuring two single beds and a city view. Non-smoking.
  • Family Room:

    Designed for families, these rooms typically feature a combination of beds to accommodate multiple guests. Non-smoking.
Please note that bathtubs are not standard in all room types and availability may vary. For specific room requests, please inquire directly with the hotel. There are no specific pet-friendly rooms, and pets are generally not permitted within the hotel premises.

Nio Hotel Dining & Restaurants

While Nio Hotel focuses on providing comfortable and affordable accommodation, the surrounding Georgetown area is a culinary paradise. Guests can explore a vast array of local eateries and restaurants offering authentic Penang cuisine. From hawker stalls serving up delicious Char Kway Teow and Assam Laksa to charming cafes and fine dining establishments, there's something to satisfy every palate. For an estimated dining experience, budget around PHP 300-800 per person for a satisfying meal at a local restaurant, with many hawker delights available for as little as PHP 100-200. Operating hours for local eateries typically range from early morning to late evening, with many popular spots open until midnight.

Nio Hotel Nearby Attractions and Activities

Georgetown, Penang, is a treasure trove of cultural experiences and historical marvels. Nio Hotel places you at the heart of it all, with numerous attractions within easy reach:
  • Penang Street Art:

    Wander through the charming streets and discover vibrant murals and interactive art installations that have become a hallmark of Georgetown.
  • Khoo Kongsi:

    Visit this magnificent clan house, a masterpiece of Chinese architecture and a testament to the rich heritage of the Chinese community in Penang.
  • Cheong Fatt Tze Mansion (The Blue Mansion):

    Explore this iconic indigo-hued mansion, a UNESCO World Heritage site offering a glimpse into the opulent lifestyle of the early 20th century.
  • Little India:

    Immerse yourself in the sights, sounds, and smells of Little India, a bustling enclave offering authentic Indian cuisine, vibrant textiles, and aromatic spices.
  • Penang Hill:

    Take a funicular train ride up Penang Hill for breathtaking panoramic views of Georgetown and the surrounding coastline.
If you are looking for other activities around Nio Hotel, check out the best deals on Traveloka: Recommended activities in Penang!

How to Get to Nio Hotel from the Airport

Navigating your way to Nio Hotel from Penang International Airport is straightforward, with several convenient options available. The airport transfer service of Nio Hotel can be arranged for a seamless arrival.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to Nio Hotel typically takes around 40 minutes and may cost approximately PHP 600-800, depending on traffic.
  • Ride-hailing Service:

    You can book a ride through a popular ride-hailing service directly from the airport. This offers a convenient and often cost-effective alternative to traditional taxis, with prices similar to metered taxis.
  • Airport Transfer Service:

    For a hassle-free experience, consider pre-booking an airport transfer service. This ensures a driver will be waiting for you upon arrival. The cost for this service can vary but is often comparable to a taxi fare.
  • Public Transport:

    While less direct, local buses also operate from the airport towards Georgetown. This is the most budget-friendly option but may involve transfers and a longer travel time.
When planning your trip, remember that booking your airport transfer in advance can save you time and potential stress upon arrival.

Summary of Why You Should Choose to Stay at Nio Hotel

Choosing Nio Hotel means opting for a smart, comfortable, and value-driven stay in the heart of a captivating city. Our prime location offers unparalleled access to Georgetown's rich heritage, vibrant street art, and culinary delights. We pride ourselves on providing essential comforts and a welcoming atmosphere, ensuring your visit is both enjoyable and memorable. Here are the top benefits of staying at Nio Hotel:
  • Prime Location:

    Situated in the historic center of Georgetown, making it easy to explore UNESCO World Heritage sites and local attractions.
  • Value for Money:

    Offering affordable rates without compromising on essential comforts and cleanliness.
  • Convenient Access:

    Close to public transport links and easily accessible from Penang International Airport.
  • Comfortable Accommodation:

    Clean, well-maintained rooms designed for a restful stay.
  • Welcoming Service:

    Friendly staff ready to assist with your needs.
Discover the excellent Room availability at Nio Hotel and start planning your adventure. For the best rates and a seamless experience, consider Booking Nio Hotel through Traveloka.

Explore more budget-friendly options and Book budget hotels in Penang.

Planning your journey to Penang? Easily book domestic and international flights at low prices to complement your hotel stay.

All facilities in Nio Hotel

Bar, Cafe and Lounge Nio Hotel
Bar, Cafe and Lounge
Entertainment Facility Nio Hotel
Entertainment Facility
Lobby Nio Hotel
Lobby
Exterior Nio Hotel
Exterior
Bedroom Nio Hotel
Bedroom

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Early check-in
  • Elevator
  • Late check-out
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Luggage storage
  • Porter

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Shower

Business Facilities

  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

General

  • AC
  • Connecting rooms
  • Non-smoking room

Transportation

  • Limited parking
  • Parking with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Nio Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please be informed that renovation works will be carried out from 5 August 2026 until the end of November 2026 to enhance our hotel and room facilities.

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).
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General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Nio Hotel
246
Number of floors in Nio Hotel
10
Another facilities in Nio Hotel
Coffee/tea in lobby, Early check-in, Late check-out, Room service, Safety deposit box

Frequently asked question in Nio Hotel

What are available facilities at Nio Hotel?
There are top facilites at Nio Hotel such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Nio Hotel?
The standard check-in time at Nio Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Nio Hotel?
Nio Hotel is a 3.0-star hotel.
How many floors does Nio Hotel have?
Nio Hotel has 10 floors.
How many rooms are available at Nio Hotel?
Nio Hotel has 246 rooms in total.
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More Reviews from Other Guests in Nio Hotel

Overall Ratings & Reviews Nio Hotel

Traveloka (4,480)
Other sources (4)
8.1
Very Good
From 4,480 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

7.9

Meal

7.6

Location

8.3

Service and Facilites

8.1

People often mention about Nio Hotel
All
Distance to City Center (97)
Staff Friendliness (94)
Bedroom (91)
Accessibility (86)
Bathroom (85)
Surroundings (77)
Ambiance (77)
Check-in/out Time (73)
Hotel Area (72)
Wifi (71)
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Traveler Reviews Nio Hotel

Number of reviews per page
20
40
Customer reviews
J***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
In front of the entrance there is a durian for sale, the price is okay.
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Accommodation's Reply
30 Jul 2026
Dear Guest, Thank you for your review. We're glad you enjoyed the convenient location and that the durian stall right in front of the hotel was a pleasant surprise. We hope to welcome you back for another enjoyable stay soon. Best regards, NIO Hotel Management Team.
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Strategic hotel location, comfortable rooms.
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Accommodation's Reply
07 Jul 2026
Dear Guest, Thank you for your kind review. We're glad you enjoyed the strategic location and comfortable room. We look forward to welcoming you again. Best regards, NIO Hotel Management.
J***y
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Next to the hotel, there's a durian shop, near the New World Park food court, and near the Ming Xiang Tai cake shop. The hot shower is just the right temperature. Unfortunately, if you want hot water, you have to get it from the second-floor lobby. Towels are changed daily, and slippers are provided. A toothbrush and toothpaste, a hair dryer, and two bottles of mineral water are provided. However, the AC is located directly in front of the bed, making it unbearable after a while.
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Accommodation's Reply
19 Jun 2026
Dear Guest, Thank you for your detailed review. We're glad you enjoyed the nearby attraction. It's great to hear that the hot shower temperature was just right and that you appreciated the daily towel change, slippers, toiletries, hair dryer, and bottled water. We note your feedback about the AC placement and will consider it for improvements. We hope to welcome you again. Best regards, NIO Hotel Management Team.
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Ferdinandus
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
The room was too small, no small table/chair, no television. It was close to my desired destinations: Park Food City, Prangin Mall, and Komtar bus terminal. Thanks for the hotel staff.
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Accommodation's Reply
11 Jun 2026
Dear Guest, Thank you for your feedback. We're glad the location suited your needs and we'll consider your suggestions to improve the room amenities. Look forward to welcome you again. Best Regards, NIO Management.
q***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
A clean budget hotel stay in the city centre of Georgetown. Water dispenser and free flow of espresso is available at the lobby. Recently rebranded from Tune Hotel to Nio Hotel. Fast check-in and check-out without the hassle of a deposit. About a 15-minute walk to Komtar bus terminal and Penang Road. Free CAT bus is available from the side of Komtar bus terminal to explore clan jetty and heritage sites.
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Accommodation's Reply
11 Jun 2026
Dear Guest, Thank you for your kind words. We're thrilled you enjoyed your stay. Look forward to welcome you again. Best Regards, NIO Management.
D***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Highly recommended for budget hotel. Clean and friendly staff🫰🏻
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Accommodation's Reply
11 Jun 2026
Dear Guest, Thank you for your kind words. We're thrilled you enjoyed your stay. Look forward to welcome you again. Best Regards, NIO Management.
D***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Highly recommended as a budget hotel. Compact room but clean 👍🏻
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Accommodation's Reply
05 Jun 2026
Dear Guest, Thank you for your kind review. We're glad you enjoyed your stay and hope to see you again soon. Best regards, NIO Management .
D***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Compact but very nice & clean hotel. Friendly staff. Highly recommended for a budget hotel 👍🏻
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Accommodation's Reply
29 May 2026
Dear Guest, Thank you for your kind words. We're glad you enjoyed your stay and appreciate the recommendation. Hope to see you again. Best Regards, NIO Hotel Management.
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
We always choose this hotel every time we go to Penang... because it's affordable, clean, and close to everywhere...
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Accommodation's Reply
19 May 2026
Dear Guest, Thank you for your continued trust. We're happy to hear you enjoy our affordable, clean hotel with a convenient location. We look forward to welcoming you again. Best regards, NIO Hotel Management .
M***l
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The rooms are clean and decently sized, and the location is excellent. It’s perfect for solo travelers or couples, but not recommended for families. Since it’s a budget hotel, don't expect many amenities
1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Guest, Thank you for your feedback. We're glad you enjoyed the cleanliness, size, and location. We appreciate your understanding regarding the amenities and hope to host you again soon. Best regards, NIO Hotel Management .
Miko L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.8
/10
Reviewed 18 week(s) ago
The room was too small, the soundproofing was poor, and the staff weren't very friendly at night...
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1 people find it helpful
Accommodation's Reply
01 Apr 2026
Dear Miko, Thank you for sharing this review with us. We sincerely apologize that certain aspects of the hotel did not meet your expectations. Your feedback is duly noted for our future development. Stay healthy & have a nice day ahead! Regards, Fadhlan - Guest Service Supervisor
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wiranlapat m.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
I'm having problems with the Wi-Fi; only one person in the room can log in, and it disconnects very frequently. I have to log in to the Wi-Fi all the time, which isn't ideal. I stayed at another hotel, and whenever my friends came to visit, we could all log in to the Wi-Fi, but here I can't.
3 people find it helpful
Accommodation's Reply
19 May 2026
Dear Guest, Thank you for bringing this to our attention. We apologize for the inconvenience with the WiFi and will look into improving the connection. We appreciate your feedback and hope to make your next stay better. Best regards, NIO Hotel Management .
E***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
Nice hotel, friendly staff, near bus stop, walkable to Macalister and Chowrasta market
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Accommodation's Reply
01 Apr 2026
Dear Guest, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Fadhlan - Guest Service Supervisor
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The staff was friendly! Good hotel location and walkable to Prangin Mall/Komtar bus terminal
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Accommodation's Reply
01 Apr 2026
Dear Guest, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Fadhlan - Guest Service Supervisor
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
Small room but clean, staff helpful, near from food court.
1 people find it helpful
Accommodation's Reply
01 Apr 2026
Dear Guest, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Fadhlan - Guest Service Supervisor
Zulkifli S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Good location, clean hotel, only the room is a bit small.
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Accommodation's Reply
19 May 2026
Dear Guest, Thank you for your feedback We're glad you enjoyed the location and cleanliness. We appreciate your suggestion regarding the room size and hope to host you again soon. Best regards, NIO Hotel Management .
Oey K. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
I stayed here with a group of 8 people. The hotel was simply the best. It was clean, fragrant, and had plenty of restaurants nearby. There was a red bean ice shop and a dim sum restaurant nearby, as well as two shophouses right next door. 👍👍👍
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1 people find it helpful
Accommodation's Reply
17 Mar 2026
Dear Oey K.N, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Ruban – Assistant Manager
O***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
We booked 8 rooms because we were a group, the hotel was clean, it was easy to find food, there were many vendors next to the hotel, those who like durian would find it tastier, in front of the hotel there was a shop selling Musang King durian, great 👍
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Accommodation's Reply
17 Mar 2026
Dear Guest, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Ruban – Assistant Manager
O***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Even though the room is not that spacious, it is enough to put 2 suitcases, but the room is clean, the sheets are clean and fragrant, the hot water is smooth, if you want to find food, there are lots of places to stay next to the hotel, the receptionist is helpful, in short, it's great, we rented 8 rooms here because we were a group.
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2 people find it helpful
Accommodation's Reply
17 Mar 2026
Dear Guest, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Ruban – Assistant Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
So far so good. Excellent staff service. Cleanliness 👍
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Accommodation's Reply
22 Feb 2026
Dear Guest, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Ruban – Assistant Manager
Number of reviews per page
20
40

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Exterior 4 Nio Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Nio Hotel

Traveloka (4,480)
Other sources (4)
8.1
Very Good
From 4,480 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

7.9

Meal

7.6

Location

8.3

Service and Facilites

8.1

People often mention about Nio Hotel
All
Distance to City Center (97)
Staff Friendliness (94)
Bedroom (91)
Accessibility (86)
Bathroom (85)
Surroundings (77)
Ambiance (77)
Check-in/out Time (73)
Hotel Area (72)
Wifi (71)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Nio Hotel

Number of reviews per page
20
40
Customer reviews
J***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
In front of the entrance there is a durian for sale, the price is okay.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2026
Dear Guest, Thank you for your review. We're glad you enjoyed the convenient location and that the durian stall right in front of the hotel was a pleasant surprise. We hope to welcome you back for another enjoyable stay soon. Best regards, NIO Hotel Management Team.
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Strategic hotel location, comfortable rooms.
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Accommodation's Reply
07 Jul 2026
Dear Guest, Thank you for your kind review. We're glad you enjoyed the strategic location and comfortable room. We look forward to welcoming you again. Best regards, NIO Hotel Management.
J***y
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Next to the hotel, there's a durian shop, near the New World Park food court, and near the Ming Xiang Tai cake shop. The hot shower is just the right temperature. Unfortunately, if you want hot water, you have to get it from the second-floor lobby. Towels are changed daily, and slippers are provided. A toothbrush and toothpaste, a hair dryer, and two bottles of mineral water are provided. However, the AC is located directly in front of the bed, making it unbearable after a while.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Jun 2026
Dear Guest, Thank you for your detailed review. We're glad you enjoyed the nearby attraction. It's great to hear that the hot shower temperature was just right and that you appreciated the daily towel change, slippers, toiletries, hair dryer, and bottled water. We note your feedback about the AC placement and will consider it for improvements. We hope to welcome you again. Best regards, NIO Hotel Management Team.
Profile Picture
Ferdinandus
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
The room was too small, no small table/chair, no television. It was close to my desired destinations: Park Food City, Prangin Mall, and Komtar bus terminal. Thanks for the hotel staff.
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Accommodation's Reply
11 Jun 2026
Dear Guest, Thank you for your feedback. We're glad the location suited your needs and we'll consider your suggestions to improve the room amenities. Look forward to welcome you again. Best Regards, NIO Management.
q***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
A clean budget hotel stay in the city centre of Georgetown. Water dispenser and free flow of espresso is available at the lobby. Recently rebranded from Tune Hotel to Nio Hotel. Fast check-in and check-out without the hassle of a deposit. About a 15-minute walk to Komtar bus terminal and Penang Road. Free CAT bus is available from the side of Komtar bus terminal to explore clan jetty and heritage sites.
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Accommodation's Reply
11 Jun 2026
Dear Guest, Thank you for your kind words. We're thrilled you enjoyed your stay. Look forward to welcome you again. Best Regards, NIO Management.
D***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Highly recommended for budget hotel. Clean and friendly staff🫰🏻
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Accommodation's Reply
11 Jun 2026
Dear Guest, Thank you for your kind words. We're thrilled you enjoyed your stay. Look forward to welcome you again. Best Regards, NIO Management.
D***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Highly recommended as a budget hotel. Compact room but clean 👍🏻
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Accommodation's Reply
05 Jun 2026
Dear Guest, Thank you for your kind review. We're glad you enjoyed your stay and hope to see you again soon. Best regards, NIO Management .
D***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Compact but very nice & clean hotel. Friendly staff. Highly recommended for a budget hotel 👍🏻
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Accommodation's Reply
29 May 2026
Dear Guest, Thank you for your kind words. We're glad you enjoyed your stay and appreciate the recommendation. Hope to see you again. Best Regards, NIO Hotel Management.
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
We always choose this hotel every time we go to Penang... because it's affordable, clean, and close to everywhere...
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Accommodation's Reply
19 May 2026
Dear Guest, Thank you for your continued trust. We're happy to hear you enjoy our affordable, clean hotel with a convenient location. We look forward to welcoming you again. Best regards, NIO Hotel Management .
M***l
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The rooms are clean and decently sized, and the location is excellent. It’s perfect for solo travelers or couples, but not recommended for families. Since it’s a budget hotel, don't expect many amenities
1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Guest, Thank you for your feedback. We're glad you enjoyed the cleanliness, size, and location. We appreciate your understanding regarding the amenities and hope to host you again soon. Best regards, NIO Hotel Management .
Miko L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.8
/10
Reviewed 18 week(s) ago
The room was too small, the soundproofing was poor, and the staff weren't very friendly at night...
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1 people find it helpful
Accommodation's Reply
01 Apr 2026
Dear Miko, Thank you for sharing this review with us. We sincerely apologize that certain aspects of the hotel did not meet your expectations. Your feedback is duly noted for our future development. Stay healthy & have a nice day ahead! Regards, Fadhlan - Guest Service Supervisor
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wiranlapat m.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
I'm having problems with the Wi-Fi; only one person in the room can log in, and it disconnects very frequently. I have to log in to the Wi-Fi all the time, which isn't ideal. I stayed at another hotel, and whenever my friends came to visit, we could all log in to the Wi-Fi, but here I can't.
3 people find it helpful
Accommodation's Reply
19 May 2026
Dear Guest, Thank you for bringing this to our attention. We apologize for the inconvenience with the WiFi and will look into improving the connection. We appreciate your feedback and hope to make your next stay better. Best regards, NIO Hotel Management .
E***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
Nice hotel, friendly staff, near bus stop, walkable to Macalister and Chowrasta market
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Accommodation's Reply
01 Apr 2026
Dear Guest, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Fadhlan - Guest Service Supervisor
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The staff was friendly! Good hotel location and walkable to Prangin Mall/Komtar bus terminal
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Accommodation's Reply
01 Apr 2026
Dear Guest, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Fadhlan - Guest Service Supervisor
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
Small room but clean, staff helpful, near from food court.
1 people find it helpful
Accommodation's Reply
01 Apr 2026
Dear Guest, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Fadhlan - Guest Service Supervisor
Zulkifli S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Good location, clean hotel, only the room is a bit small.
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Accommodation's Reply
19 May 2026
Dear Guest, Thank you for your feedback We're glad you enjoyed the location and cleanliness. We appreciate your suggestion regarding the room size and hope to host you again soon. Best regards, NIO Hotel Management .
Oey K. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
I stayed here with a group of 8 people. The hotel was simply the best. It was clean, fragrant, and had plenty of restaurants nearby. There was a red bean ice shop and a dim sum restaurant nearby, as well as two shophouses right next door. 👍👍👍
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1 people find it helpful
Accommodation's Reply
17 Mar 2026
Dear Oey K.N, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Ruban – Assistant Manager
O***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
We booked 8 rooms because we were a group, the hotel was clean, it was easy to find food, there were many vendors next to the hotel, those who like durian would find it tastier, in front of the hotel there was a shop selling Musang King durian, great 👍
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Accommodation's Reply
17 Mar 2026
Dear Guest, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Ruban – Assistant Manager
O***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Even though the room is not that spacious, it is enough to put 2 suitcases, but the room is clean, the sheets are clean and fragrant, the hot water is smooth, if you want to find food, there are lots of places to stay next to the hotel, the receptionist is helpful, in short, it's great, we rented 8 rooms here because we were a group.
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2 people find it helpful
Accommodation's Reply
17 Mar 2026
Dear Guest, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Ruban – Assistant Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
So far so good. Excellent staff service. Cleanliness 👍
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Accommodation's Reply
22 Feb 2026
Dear Guest, Thank you for your review. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you back again soon. Stay healthy & have a nice day! Regards, Ruban – Assistant Manager
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