Does Nio Hotel provide early check-in?

Yes, early check-in is available at Nio Hotel, subject to availability. Please contact the hotel directly to arrange this.

Does Nio Hotel provide late check-out?

Yes, late check-out is available at Nio Hotel, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Nio Hotel?

Nio Hotel is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Nio Hotel

Name: Nio Hotel
Address: 100, Jalan Burmah, Section 15, Georgetown, Pulau Pinang, Penang, Malaysia, 10050, 100, Jalan Burmah, Section 15, Penang, 10050, Malaysia
Rating: 8

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8.0

/10

Very Good

4,448 reviews

What Guests Say About Their Stay

T***A

8.3

/ 10

Location is prime. Hotel is still under renovation, so the entrance area is in no way comfy. I wish the room was slightly larger under new management. There is no desk in the room. In and out of the bathroom is inconveniently blocked by the glass door. Having said that, the new toilet, wall paint, and free drinking water filling station are appreciated. It would be better if coffee and tea sachets were also provided in the room (they don't cost much!). Overall 7/10. Plus: value for money. Minus: cramped room space.

Cu Jiu N.

9.1

/ 10

The hotel is comfortable, clean, and the staff are friendly. It's close to everything. There are many restaurants nearby.

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D***a

9.1

/ 10

Compact but very nice & clean hotel. Friendly staff. Highly recommended for a budget hotel 👍🏻

t***i

8.2

/ 10

The hotel is really nice, clean, the staff is friendly, the facilities are complete, the second time I stayed here and if I go to Penang I will stay here again. Thank you Tune Hotel

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Y***h

9.7

/ 10

Our stay at this hotel was very comfortable and clean. The staff was very friendly. We were offered a better room when we had a problem with the bathroom. It's also conveniently located near Gleneagles Hospital.

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In the Area

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100, Jalan Burmah, Section 15, Georgetown, Pulau Pinang, Penang, Malaysia, 10050

Main Facilities

Early check-in

Late check-out

Luggage storage

Elevator

Laundry

Wheelchair accessible

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Nio Hotel is a well-established 3-star hotel situated along the bustling Jalan Burmah, one of Georgetown’s most prominent thoroughfares. With a total of 258 rooms spread across its modern structure, the hotel offers travellers a practical and comfortable base for exploring the UNESCO World Heritage Site of Georgetown and the wider Penang Island. Its location places guests right in the heart of the city’s cultural corridor, where colonial-era shophouses, vibrant street art, and some of Malaysia’s finest street food are all within easy reach. Guests are greeted by a 24-hour front desk, ensuring smooth arrivals regardless of the hour, while the property’s contemporary design incorporates lifts and air-conditioned common areas for added convenience. Whether you are visiting Penang for a weekend city break, a business engagement, or a longer heritage exploration, Nio Hotel provides a dependable home base that balances affordability with genuine comfort. What sets this property apart from other budget hotels in the area is its combination of location and thoughtful amenities. While many hotels in this price bracket cut corners, Nio Hotel includes facilities such as an on-site restaurant, massage services, and even a mini mart — small touches that make a significant difference during a stay. The hotel’s position on Jalan Burmah also means that guests are within walking distance of some of Georgetown’s most iconic landmarks, eliminating the need for frequent taxi rides or ride-hailing services.

Nio Hotel Address: Map & Location

100, Jalan Burmah, Section 15, Georgetown, Pulau Pinang, Penang, Malaysia, 10050

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Discover More About Nio Hotel

Nio Hotel Rates per Night

Looking for the best hotel rates? Nio Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Nio Hotel Location & Address

Nio Hotel is located at 100, Burmah Rd, George Town, 10050 George Town, Pulau Pinang, Malaysia. The hotel is approximately 2.5 km from the city center.

How to go to Nio Hotel from Airport

Planning your transfer from the airport to the hotel? Here's how to get to Nio Hotel from Penang International Airport (PEN):

Taxi (most direct): Taxis are readily available at the airport. The journey takes approximately 30-45 minutes, depending on traffic.
Ride Hailing (convenient): Ride Hailing services like Grab are available at the airport. This is a convenient and often cost-effective option.
Public Bus (most affordable): The Rapid Penang bus service operates from the airport. This is the cheapest option, but the journey time is longer, around 1-1.5 hours.

Tips: For the most convenient route, consider a taxi or Ride Hailing service for a direct transfer to the hotel.

Nio Hotel Reviews & Summary

Want to know all about the hotel? Hotel reviews often highlight the hotel's convenient location and comfortable rooms. Guests frequently praise the friendly staff and the hotel's proximity to local attractions and street food. A standout feature is the hotel's commitment to providing a clean and efficient stay. One guest raved, "Great location, clean rooms, and friendly staff! Perfect for a budget-friendly stay in Georgetown."

Nio Hotel Room Types Available

Curious about the different hotel room types? Nio Hotel offers a variety of room options to suit different needs:

Standard Room: These rooms typically offer a comfortable space with basic amenities.
Double Room: Designed for couples or solo travelers who prefer a larger bed.
Twin Room: Features two single beds, ideal for friends or colleagues.
Family Room: Larger rooms that can accommodate families.

The hotel is not pet-friendly.

Hotel Facilities in Nio Hotel

Exploring the hotel amenities? Nio Hotel provides several facilities to enhance your stay:

24-hour front desk: Available to assist with any needs.
Free Wi-Fi: Stay connected with complimentary internet access.
Luggage storage: Convenient for storing your bags before check-in or after check-out.
Elevator: Provides easy access to all floors.

Hotel Buffet or Restaurant/Cafe in Nio Hotel

Looking for a hotel restaurant or cafe? While Nio Hotel doesn't have its own restaurant, there are plenty of dining options nearby.

Nio Hotel Airport pickups and How to Book

Need a hotel to airport transfer? Nio Hotel does not offer airport pick-up services. However, Ride Hailing services and taxis are readily available at the airport.

Nearby MRT Station & Bus Stops

Need to know about nearby bus stations? While there are no MRT stations in the immediate vicinity, the hotel is well-served by public buses.

Rapid Penang Bus Stops: Several bus stops are located within walking distance, providing easy access to various parts of Pulau Pinang.

Public transport cards can be purchased at convenience stores and bus terminals.

Nearby Attractions for Family / Kid Friendly

Planning nearby activities? Here are some family-friendly attractions near Nio Hotel:

Cheong Fatt Tze – The Blue Mansion: A beautifully preserved heritage building. (Approx. 1 km, Entry Fee: $5)
Penang Street Art: Explore the famous street art murals. (Various locations, Free)
Fort Cornwallis: A historic fort with scenic views. (Approx. 1.5 km, Entry Fee: $2)
Pinang Peranakan Mansion: A museum showcasing Peranakan culture. (Approx. 1.2 km, Entry Fee: $5)
Khoo Kongsi: A stunning Chinese clan house. (Approx. 1.8 km, Entry Fee: $3)

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Nio Hotel (Pulau Pinang)

Looking for local food? Here are some nearby dining options:

Cafes/ Restaurants:
China House: A popular cafe with a bakery, restaurant, and art gallery.
Lagenda House & Cafe: Offers a mix of local and Western dishes in a charming setting.
The Daily Dose: A cozy cafe known for its coffee and pastries.
Local Street Food:
Char Kway Teow: A stir-fried noodle dish with prawns, cockles, and Chinese sausage.
Laksa: A spicy noodle soup with fish and tamarind.
Hokkien Mee: A prawn noodle soup.
Nasi Kandar: Rice served with a variety of curries and side dishes.
Apom Balik: A sweet pancake with various fillings.

Shopping places near Nio Hotel (Pulau Pinang)

Looking for shopping places? Here are some shopping options near Nio Hotel:

Gurney Plaza: A large shopping mall with a wide range of retail stores.
Gurney Paragon: A modern mall with luxury brands and dining options.
Prangin Mall: A more budget-friendly mall with a variety of shops.

Other Places to Stay Near Nio Hotel

Looking for other hotels nearby? Here are some accommodation options near Nio Hotel:

Luxury/5–6 Star Hotels Nearby:
Eastern & Oriental Hotel: A historic luxury hotel with stunning sea views.
The Edison George Town, Penang: A stylish boutique hotel in a heritage building.
Cheong Fatt Tze - The Blue Mansion: A unique hotel experience in a beautifully restored mansion.

For 5-star: Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels Nearby:
Cititel Penang: A well-located hotel with comfortable rooms.
Hotel Royal Penang: Offers a range of amenities and services.
The Wembley – A St Giles Hotel, Penang: A modern hotel with a rooftop pool.

For 4-star: Looking for more accommodations? See Traveloka’s last minute hotel deals on

Three-Star Hotels Nearby:
Nio Hotel: A budget-friendly option with a great location.
Red Rock Hotel: A comfortable hotel with basic amenities.
Campbell House: A charming boutique hotel in a heritage building.

For 3-star: Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel availability

Ready to book your stay? Check hotel availability and make your hotel reservations through Traveloka for the best deals and a seamless booking experience.

All facilities in Nio Hotel

Bar, Cafe and Lounge

Entertainment Facility

Lobby

Exterior

Bedroom

Transportation

Limited parking
Parking with surcharge

Connectivity

Free WiFi

General

AC
Connecting rooms
Non-smoking room

Accessibilty

Accessible bathroom
Accessible parking
Disabled access friendly
Wheelchair accessible

Public Facilities

Parking
Coffee/tea in lobby
Early check-in
Elevator
Late check-out
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Early Check-in
Front desk
24-hour Receptionist
24-hour security
Late check-out
Luggage storage
Porter

In-room Facilities

Desk
Hairdryer
In-room safe
Shower

Business Facilities

Meeting facilities
Photocopier
Printer
Projector

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Laundry
Shops
Supermarket

Accommodation Policy & General Information in Nio Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

General Check-in Instructions

Please be informed that renovation works will be carried out from 5 August 2026 until the end of November 2026 to enhance our hotel and room facilities.

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Nio Hotel	246
Number of floors in Nio Hotel	10
Another facilities in Nio Hotel	Limited parking, Parking with surcharge, Free WiFi, AC, Connecting rooms

Frequently asked question in Nio Hotel

What Time is Check In & Check Out at Nio Hotel?

Check-in time at Nio Hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Nio Hotel?

Nio Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Nio Hotel have?

Nio Hotel has 10 floors.

How many rooms are available at Nio Hotel?

Nio Hotel has 246 rooms in total.

Does Nio Hotel provide parking?

Yes, Nio Hotel provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Nio Hotel

Overall Ratings & Reviews Nio Hotel

Traveloka (4,440)

Other sources (8)

8.1

Very Good

From 4,440 reviews

Provided by travelers on

Cleanliness

8.1

Room Comfort

7.9

Meal

7.7

Location

8.3

Service and Facilites

8.1

People often mention about Nio Hotel

All

Distance to City Center (103)

Staff Friendliness (101)

Bedroom (97)

Bathroom (92)

Accessibility (90)

Ambiance (81)

Surroundings (80)

Check-in/out Time (78)

Hotel Area (77)

Wifi (74)

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Traveler Reviews Nio Hotel

Number of reviews per page

Customer reviews

T***A

Medical

8.3

/10

Reviewed 4 day(s) ago

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M***l

Leisure

10.0

/10

Reviewed 1 week(s) ago

It was a good budget hotel near many tourist attraction areas.

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V***y

8.2

/10

Reviewed 2 week(s) ago

The room was clean and nice, but the lobby was undergoing renovations, so the elevator was a bit far to get to. For a great location, it's convenient.

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1 people find it helpful

S***i

Medical

8.2

/10

Reviewed 2 week(s) ago

Ok, just the hallway is narrow and a little scary.

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2 people find it helpful

Accommodation's Reply

29 Oct 2026

Dear Guest, Thank you for sharing your feedback with us. We appreciate your comments regarding the narrow alley and understand that it may feel a little uncomfortable. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for a more pleasant stay in the future. Thanks & Regards, Nio Hotel Management.

H***n

Leisure

9.1

/10

Reviewed 3 week(s) ago

The hotel staff is friendly, the room size is small but clean.

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1 people find it helpful

Accommodation's Reply

29 Oct 2026

Dear Guest, Thank you for sharing your feedback with us. We’re glad to hear that you found our staff friendly and your room clean. We appreciate your understanding regarding the room size and hope you had a comfortable stay with us. We look forward to welcoming you back again in the future. Thanks & Regards, Nio Hotel Management.

Cu Jiu N.

9.1

/10

Reviewed 3 week(s) ago

The hotel is comfortable, clean, and the staff are friendly. It's close to everything. There are many restaurants nearby.

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Accommodation's Reply

29 Oct 2026

Dear Cu Jiu N, Thank you for your wonderful review! 😊 We’re delighted to hear that you enjoyed our comfortable and clean hotel, friendly staff, and convenient location. We’re also glad you appreciated the variety of restaurants nearby. Your kind words mean a lot to us, and we look forward to welcoming you back for another pleasant stay. Thanks & Regards, Nio Hotel Management.

H***d

Medical

9.7

/10

Reviewed 3 week(s) ago

I booked a small room because I was traveling alone, according to the price from the app, the staff was friendly, not too much of this and that, check-in and check-out were very easy and there were many mosques around the hotel to pray on time and one more thing there was free coffee in the lobby for yourself there was a machine.

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Accommodation's Reply

29 Oct 2026

Dear Guest, Thank you for taking the time to share your experience with us! 😊 We’re delighted to hear that you were satisfied with our friendly staff, easy check-in and check-out process, and complimentary coffee in the lobby. We’re also glad that our location made it convenient for you to visit nearby mosques for your prayers. We truly appreciate your feedback and look forward to welcoming you back on your next visit. Thanks & Regards, Nio Hotel Management.

Y***a

8.2

/10

Reviewed 4 week(s) ago

Quite strategic and located in the city center.

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Accommodation's Reply

29 Oct 2026

Dear Guest, Thank you for your positive review! We’re glad our strategic location in the city center made your stay more convenient. We hope to welcome you back on your next visit. Thanks & Regards, Nio Hotel Management.

Verified Traveler

Leisure

8.5

/10

Reviewed 4 week(s) ago

Strategic location and quite spacious rooms.

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Accommodation's Reply

18 Oct 2026

Dear Guest, Thank you for your positive review! We’re delighted to hear that you appreciated our strategic location and spacious rooms. We look forward to welcoming you back for another pleasant stay in the future. Thanks & regards, Nio Hotel Management.

Verified Traveler

9.1

/10

Reviewed 4 week(s) ago

Strategically located, close to Komtar, the hotel offers a wide selection of restaurants. The rooms are spacious enough for the price, providing ample space for sleeping and relaxing after a tiring day exploring Georgetown.

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1 people find it helpful

Accommodation's Reply

18 Oct 2026

Dear Guest, Thank you for sharing your experience with us! We’re glad to hear that you enjoyed our strategic location near Komtar and the variety of restaurants nearby. We’re also pleased that you found our room comfortable and suitable for resting after exploring the beautiful city of Georgetown. We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay! Regards, Nio Hotel Management.

Kristelie K.

Medical

9.4

/10

Reviewed 6 week(s) ago

The hotel is comfortable, clean, and close to everything. Thank you.

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3 people find it helpful

Accommodation's Reply

05 Oct 2026

Dear Guest, Thank you for your kind review. We’re delighted to hear that you found our hotel comfortable, clean, and conveniently located. We truly appreciate your support and look forward to welcoming you back to NIO Hotel. Best regards, NIO Hotel Management Team.

A***l

Medical

9.4

/10

Reviewed 6 week(s) ago

Clean rooms, friendly staff, strategic location.

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2 people find it helpful

Accommodation's Reply

05 Oct 2026

Dear Guest, Thank you for your wonderful feedback! We’re delighted to hear that you found our rooms clean, our staff friendly, and our location convenient. We truly appreciate your support and look forward to welcoming you back to NIO Hotel again soon.

Resanle

9.7

/10

Reviewed 9 week(s) ago

Small but clean and very comfortable.

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1 people find it helpful

Accommodation's Reply

24 Sep 2026

Dear Resanle S. Thank you so much for your kind review! We’re delighted to hear that you found the place clean, comfortable, and cozy. We truly appreciate your stay and hope to welcome you back again soon! 😊 Warm regards, NIO Management Team

Mel R.

Transit

8.0

/10

Reviewed 9 week(s) ago

Simple & sufficient for a short stay. The staff were nice and friendly. However, parking was difficult as we had to use third-party parking, which was quite expensive. The room was small but sufficient if you only need a place to sleep and shower. We chose a room without a window, and there was no TV or fridge. The toilet looked clean in the visible areas, but there was some mould in hidden spots, such as around the sink hole, underneath the sink and behind the toilet bowl. Basic toiletries and towels were provided, and the shower had good water pressure with hot water. They also have a water dispenser, TV room and ironing area on the ground floor. Overall, not a hotel for facilities or fun, but adequate if you simply need a basic place to sleep and shower.

1 people find it helpful

Accommodation's Reply

24 Sep 2026

Dear Mel R, Thank you for taking the time to share such a detailed and honest review. We’re glad to hear that you found our staff friendly and that the room was comfortable and sufficient for your short stay. We’re also pleased that you appreciated the hot water, good shower pressure, basic amenities, and our shared facilities. We sincerely apologize for the inconvenience regarding the parking situation and understand your concern about the additional cost of third-party parking. We also appreciate you pointing out the areas that require more attention in the bathroom. We will share your feedback with our housekeeping and maintenance teams to ensure these less visible areas are cleaned and checked more thoroughly. We understand that our rooms and facilities are designed to provide a simple and practical stay, especially for guests looking for a convenient place to rest and freshen up. Your feedback helps us identify where we can improve, and we truly appreciate your stay with us. We hope to have the opportunity to welcome you again and provide you with a better experience. Warm regards, NIO Management Team

Yuliana

10.0

/10

Reviewed 11 week(s) ago

Strategic location, easy to walk anywhere.

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1 people find it helpful

Accommodation's Reply

24 Sep 2026

Dear Yuliana, Thank you for your kind review! We’re happy to hear that you enjoyed our strategic location and found it convenient to walk to nearby places. We truly appreciate your stay and hope to welcome you back again soon! 😊 Warm regards, NIO Management Team

Verified Traveler

Staycation

8.4

/10

Reviewed 13 week(s) ago

The hotel overall is good, considering the price they charge. I will recommend it for budget stays. The best thing to highlight is the free coffee at the lobby is indeed a very good complimentary service provided to hotel guests.

2 people find it helpful

Accommodation's Reply

24 Sep 2026

Dear Guest, Thank you very much for your kind review and recommendation! We’re delighted to hear that you enjoyed your stay and found our hotel to be a good choice for a budget-friendly stay. We’re especially happy that you appreciated the complimentary coffee at the lobby. It’s our pleasure to provide this little extra comfort for our guests. We truly appreciate your support and hope to welcome you back again soon! 😊 Warm regards, NIO Management Team

R***a

Medical

9.4

/10

Reviewed 14 week(s) ago

The hotel staff is friendly, the rooms are clean and comfortable.

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1 people find it helpful

Accommodation's Reply

11 Aug 2026

Dear Guest, Thank you for your kind feedback. We’re glad you enjoyed our friendly staff and found the room clean and comfortable. We hope to welcome you again soon. Best regards, NIO Hotel Management Team.

J***A

Leisure

8.5

/10

Reviewed 16 week(s) ago

In front of the entrance there is a durian for sale, the price is okay.

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2 people find it helpful

Accommodation's Reply

30 Jul 2026

Dear Guest, Thank you for your review. We're glad you enjoyed the convenient location and that the durian stall right in front of the hotel was a pleasant surprise. We hope to welcome you back for another enjoyable stay soon. Best regards, NIO Hotel Management Team.

Verified Traveler

10.0

/10

Reviewed 19 week(s) ago

Strategic hotel location, comfortable rooms.

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Accommodation's Reply

07 Jul 2026

Dear Guest, Thank you for your kind review. We're glad you enjoyed the strategic location and comfortable room. We look forward to welcoming you again. Best regards, NIO Hotel Management.

J***y

Medical

8.8

/10

Reviewed 22 week(s) ago

Next to the hotel, there's a durian shop, near the New World Park food court, and near the Ming Xiang Tai cake shop. The hot shower is just the right temperature. Unfortunately, if you want hot water, you have to get it from the second-floor lobby. Towels are changed daily, and slippers are provided. A toothbrush and toothpaste, a hair dryer, and two bottles of mineral water are provided. However, the AC is located directly in front of the bed, making it unbearable after a while.

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1 people find it helpful

Accommodation's Reply

19 Jun 2026

Dear Guest, Thank you for your detailed review. We're glad you enjoyed the nearby attraction. It's great to hear that the hot shower temperature was just right and that you appreciated the daily towel change, slippers, toiletries, hair dryer, and bottled water. We note your feedback about the AC placement and will consider it for improvements. We hope to welcome you again. Best regards, NIO Hotel Management Team.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.