Zenith Kuantan

Hotels
8.6
/10
Very Good
1,945 reviews

What Guests Say About Their Stay

Room Space (38)
Distance To City Center (35)
Staff Friendliness (34)
Accessibility (33)

Wong Chiung Cheng

10.0
/ 10
My first booking through app. The price is better than other providers. The hotel room is clean, big, and cozy. Breakfast is good too, lots of choices. Staff are polite and friendly.

Nadhirah N.

9.7
/ 10
Spacious room and comfy beds. Loving the blackout curtains. The room is a perfect place to do work, giving me such a peaceful feeling. I went to Zenith to get away from stressful workdays and it is worth every single penny I spent. Will definitely staying here again in the near future.

lew s. k.

9.1
/ 10
The room is spacious and clean. This is my third time booking this hotel. The breakfast is very good and variety choice.

Fatin N.

10.0
/ 10
I am travel with 2 kids. It's a great hotel. Awesome facilities. Have play room for my kids, gym for me and infinity pool. The room spacious. Have baby cot for my baby.

HALIM B. M. L.

9.7
/ 10
The front desk has been incredibly nice and helpful and was very helpful. Location was the main attraction. Hotel was very clean as well as the room. The breakfast was better than what I expected. Super delicious food and helpful waiters/waitress. Though I didn't spend too much time in the hotel, other than sleeping, it left a great impression on me!
In the Area
See Map
Jalan Putra Square 6, Putra Square, Kuantan City, Kuantan, Pahang, Malaysia, 25200

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named The Zenith Hotel Zenith Kuantan is located in area / city Kuantan City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Zenith Kuantan

Jalan Putra Square 6, Putra Square, Kuantan City, Kuantan, Pahang, Malaysia, 25200
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Lobby Zenith Kuantan
Lobby 2 Zenith Kuantan

Discover More About Zenith Kuantan

note: hotel was previously named The Zenith Hotel

Location


Zenith Kuantan is located in area / city Kuantan City.

About Zenith Kuantan

Whether you are planning an event or other special occasions, Zenith Kuantan is a great choice for you with a large and well-equipped function room to suit your requirements.

Zenith Kuantan is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Zenith Kuantan will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Zenith Kuantan provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Zenith Kuantan, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Zenith Kuantan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Zenith Kuantan exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Zenith Kuantan is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Zenith Kuantan.

All facilities in Zenith Kuantan

Bar, Cafe and Lounge Zenith Kuantan
Bar, Cafe and Lounge
Swimming Pool Zenith Kuantan
Swimming Pool
Entertainment Facility Zenith Kuantan
Entertainment Facility
Fitness Center Zenith Kuantan
Fitness Center
Functional Hall Zenith Kuantan
Functional Hall

Hotel Services

  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Dinner restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Things to Do

  • Children play area
  • Fitness center
  • Hot tub
  • Massage
  • Outdoor pool
  • Spa

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • Shower
  • TV

Food and Drinks

  • Bar
  • Buffet breakfast
  • Buffet dinner
  • Cafe

General

  • AC
  • Family room
  • Non-smoking room

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier

Connectivity

  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Billiard
  • Darts

Transportation

  • Valet parking (surcharge)

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Zenith Kuantan

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Deposit

Deposit MYR 200.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Zenith Kuantan
519
Number of floors in Zenith Kuantan
23
Another facilities in Zenith Kuantan
Concierge, Money changer, Front desk, 24-hour Receptionist, 24-hour security

Frequently asked question in Zenith Kuantan

What are available facilities at Zenith Kuantan?
There are top facilites at Zenith Kuantan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Zenith Kuantan?
The standard check-in time at Zenith Kuantan is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Zenith Kuantan provide breakfast?
Yes, Zenith Kuantan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Zenith Kuantan?
Zenith Kuantan is a 5.0-star hotel.
How many floors does Zenith Kuantan have?
Zenith Kuantan has 23 floors.
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More Reviews from Other Guests in Zenith Kuantan

Overall Ratings & Reviews Zenith Kuantan

Traveloka (1,472)
Other sources (473)
8.7
Very Good
From 1,472 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.5

Location

9.1

Service and Facilites

8.7

People often mention about Zenith Kuantan
All
Staff Friendliness (28)
Room Space (27)
Bedroom (26)
Bathroom (23)
Distance to City Center (22)
Surroundings (22)
Family Friendly (22)
Accessibility (21)
Ambiance (21)
Hotel Area (21)
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Most Recent
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Traveler Reviews Zenith Kuantan

Number of reviews per page
20
40
Customer reviews
s***k
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
Overall, I had a pleasant stay at the hotel. The room was clean, comfortable, and well-maintained, and the staff were friendly and helpful. The facilities were also satisfactory. However, the food was a bit disappointing. Kurang rasa.
Find this review helpful?
hanny s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I had an absolutely wonderful stay at this hotel from the moment I arrived😍 check-in process also went smoothly! Everyone was professional and friendly. BTW, really like teh tarik soo muchh😋
+5
Find this review helpful?
A***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Stayed at Zenith Hotel Kuantan. Clean and spacious room, friendly staff, great location near the mall. Breakfast had good variety. Overall a comfortable and pleasant stay. Highly recommended. ⭐
Find this review helpful?
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Good experience here. Friendly staff, tersalah booking, tapi alhamdulillah dapat refund. Recommended.
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Very comfortable. All the staff are the best. I left something behind. The staff please keep it safe. Long life and good fortune, I will repeat here again.
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N***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Everything’s okay 😍. The staff were very friendly and helpful. The location is very strategic, located in front of East Coast Mall, Kuantan.
Find this review helpful?
M***d
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 13 week(s) ago
My room is next to the Lift Machine Room... You can hear the machine under operation. It should not be a guest room unless it was improved with soundproof material.
Find this review helpful?
Haziq T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
the staff was very good , friendly , polite , smile , greet make me feel happy and make my days
Find this review helpful?
Muneswaran S. R.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 15 week(s) ago
Cleanliness of the room is poor, dust and hair in the closet, used bedroom slipper under the bed. Second time staying here, this hotel is definitely not a 5 star hotel. Staff not friendly. No smile and welcoming feeling. Checkout was poor too. Only good thing is the location.
Find this review helpful?
M***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
comfortable, friendly, strategic location and easy to plan a trip
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Find this review helpful?
Chin K. S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 21 week(s) ago
5-Star Name, 3-Star Service I stayed at Zenith Hotel Kuantan and was genuinely surprised by how far the experience fell short of a 5-star standard. I arrived early and was informed my room would only be ready at 2:30pm, which was absolutely fine. However, when I asked if the front desk could notify me while I waited at the lobby so I wouldn’t miss the timing, I was told no, and that I had to return to the counter myself. This response was unprofessional and not reflective of 5-star front desk hospitality. The hotel is a dual-building property connected to a convention hall, giving it more of a convention-hotel feel rather than a luxury one. Upon entering the room, any remaining 5-star impression disappeared. The room was basic and dated, with most fixtures showing signs of wear and in need of maintenance or upgrading. Apart from the smart TV, nothing stood out as premium. On my final night, I requested a late check-out, even for a short extension. The front desk refused unless an additional fee was paid. I fully understand room turnover and housekeeping schedules; however, a 30-minute extension is not a significant disruption in ensuring the next guest still receives a clean, tidy, and on-time room—especially when availability is not tight. In genuine 5-star hotels, this is usually a courtesy rather than a chargeable request. To make matters worse, at 12:00pm checkout time, every guest rushed to leave at once. Despite having five lifts, all were fully packed, and I had to wait through four rounds just to get down. This clearly shows poor crowd-flow planning and guest-experience management for a hotel of this supposed calibre. For context, I have worked in 5-star resorts and stayed at international luxury brands such as Bvlgari, Kempinski, Marriott, Banyan Tree, and The Standard. Compared to those experiences, Zenith Hotel Kuantan delivers a service level closer to 3-star. Management should seriously review their service culture, operational planning, and bra
Read More
Find this review helpful?
Muhd F. B. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
Zenith Kuantan is always my place of choice when in Kuantan.
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Verified Traveler
icon-origin-TRAVELOKA
6.2
/10
Reviewed 24 week(s) ago
Zenith used to be my favourite hotel for its location, at the heart of the city, just in front of ECM, so it is easy for me to find for food etc. however i'm a bit disappointed during this trip. The staff during my check in is not friendly at all. I still remember her face, I asked regarding the tax that I have to pay during my stay, but she answered it not with a good manner. Then she gave me a room very far away from the lift, and I asked for a change of room since I have a 4 months baby, its easy for me if the room is near to lift. But her reaction is not like what I expect in a 5 star hotel. Sorry i cant give 5 star this time. Really2 disappointed and sad.. 🥲🥲
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Shaharul F.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
booking for 2 person but breakfast provide only for 1 people only. cant add on 1 more people.
Find this review helpful?
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Affordable and worth staying with family. Walking distance to the East Coast Mall
Find this review helpful?
Z***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
The staffs are friendly and easy to get help. The hotel is a walking distance to a shopping mall thus it's easy to shop and eat.
Find this review helpful?
R***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Up to expectation, as always
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 31 week(s) ago
I got the highest floor.. quiet and really private
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Find this review helpful?
W***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Very enjoyable moment staying here.. So satisfying.. Will bring my family again to stay here.. It's our 1st time staying at Zenith Hotel Kuantan, yet we used to stay at Zenith Putrajaya twice before.
1 people find it helpful
C***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
My favorite hotel ever.. Good location.
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Zenith Kuantan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Zenith Kuantan

Traveloka (1,472)
Other sources (473)
8.7
Very Good
From 1,472 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.5

Location

9.1

Service and Facilites

8.7

People often mention about Zenith Kuantan
All
Staff Friendliness (28)
Room Space (27)
Bedroom (26)
Bathroom (23)
Distance to City Center (22)
Surroundings (22)
Family Friendly (22)
Accessibility (21)
Ambiance (21)
Hotel Area (21)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Zenith Kuantan

Number of reviews per page
20
40
Customer reviews
s***k
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
Overall, I had a pleasant stay at the hotel. The room was clean, comfortable, and well-maintained, and the staff were friendly and helpful. The facilities were also satisfactory. However, the food was a bit disappointing. Kurang rasa.
Find this review helpful?
hanny s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I had an absolutely wonderful stay at this hotel from the moment I arrived😍 check-in process also went smoothly! Everyone was professional and friendly. BTW, really like teh tarik soo muchh😋
+5
Find this review helpful?
A***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Stayed at Zenith Hotel Kuantan. Clean and spacious room, friendly staff, great location near the mall. Breakfast had good variety. Overall a comfortable and pleasant stay. Highly recommended. ⭐
Find this review helpful?
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Good experience here. Friendly staff, tersalah booking, tapi alhamdulillah dapat refund. Recommended.
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Very comfortable. All the staff are the best. I left something behind. The staff please keep it safe. Long life and good fortune, I will repeat here again.
Translated by Google Icon
See original
Find this review helpful?
N***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Everything’s okay 😍. The staff were very friendly and helpful. The location is very strategic, located in front of East Coast Mall, Kuantan.
Find this review helpful?
M***d
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 13 week(s) ago
My room is next to the Lift Machine Room... You can hear the machine under operation. It should not be a guest room unless it was improved with soundproof material.
Find this review helpful?
Haziq T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
the staff was very good , friendly , polite , smile , greet make me feel happy and make my days
Find this review helpful?
Muneswaran S. R.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 15 week(s) ago
Cleanliness of the room is poor, dust and hair in the closet, used bedroom slipper under the bed. Second time staying here, this hotel is definitely not a 5 star hotel. Staff not friendly. No smile and welcoming feeling. Checkout was poor too. Only good thing is the location.
Find this review helpful?
M***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
comfortable, friendly, strategic location and easy to plan a trip
Translated by Google Icon
See original
Find this review helpful?
Chin K. S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 21 week(s) ago
5-Star Name, 3-Star Service I stayed at Zenith Hotel Kuantan and was genuinely surprised by how far the experience fell short of a 5-star standard. I arrived early and was informed my room would only be ready at 2:30pm, which was absolutely fine. However, when I asked if the front desk could notify me while I waited at the lobby so I wouldn’t miss the timing, I was told no, and that I had to return to the counter myself. This response was unprofessional and not reflective of 5-star front desk hospitality. The hotel is a dual-building property connected to a convention hall, giving it more of a convention-hotel feel rather than a luxury one. Upon entering the room, any remaining 5-star impression disappeared. The room was basic and dated, with most fixtures showing signs of wear and in need of maintenance or upgrading. Apart from the smart TV, nothing stood out as premium. On my final night, I requested a late check-out, even for a short extension. The front desk refused unless an additional fee was paid. I fully understand room turnover and housekeeping schedules; however, a 30-minute extension is not a significant disruption in ensuring the next guest still receives a clean, tidy, and on-time room—especially when availability is not tight. In genuine 5-star hotels, this is usually a courtesy rather than a chargeable request. To make matters worse, at 12:00pm checkout time, every guest rushed to leave at once. Despite having five lifts, all were fully packed, and I had to wait through four rounds just to get down. This clearly shows poor crowd-flow planning and guest-experience management for a hotel of this supposed calibre. For context, I have worked in 5-star resorts and stayed at international luxury brands such as Bvlgari, Kempinski, Marriott, Banyan Tree, and The Standard. Compared to those experiences, Zenith Hotel Kuantan delivers a service level closer to 3-star. Management should seriously review their service culture, operational planning, and bra
Read More
Find this review helpful?
Muhd F. B. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
Zenith Kuantan is always my place of choice when in Kuantan.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
6.2
/10
Reviewed 24 week(s) ago
Zenith used to be my favourite hotel for its location, at the heart of the city, just in front of ECM, so it is easy for me to find for food etc. however i'm a bit disappointed during this trip. The staff during my check in is not friendly at all. I still remember her face, I asked regarding the tax that I have to pay during my stay, but she answered it not with a good manner. Then she gave me a room very far away from the lift, and I asked for a change of room since I have a 4 months baby, its easy for me if the room is near to lift. But her reaction is not like what I expect in a 5 star hotel. Sorry i cant give 5 star this time. Really2 disappointed and sad.. 🥲🥲
Read More
Find this review helpful?
Shaharul F.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
booking for 2 person but breakfast provide only for 1 people only. cant add on 1 more people.
Find this review helpful?
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Affordable and worth staying with family. Walking distance to the East Coast Mall
Find this review helpful?
Z***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
The staffs are friendly and easy to get help. The hotel is a walking distance to a shopping mall thus it's easy to shop and eat.
Find this review helpful?
R***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Up to expectation, as always
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 31 week(s) ago
I got the highest floor.. quiet and really private
Translated by Google Icon
See original
Find this review helpful?
W***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Very enjoyable moment staying here.. So satisfying.. Will bring my family again to stay here.. It's our 1st time staying at Zenith Hotel Kuantan, yet we used to stay at Zenith Putrajaya twice before.
1 people find it helpful
C***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
My favorite hotel ever.. Good location.
Find this review helpful?
Number of reviews per page
20
40