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Hennessy Park Hotel
Hotels
8.0
/10
Very Good
128 reviews
What Guests Say About Their Stay
Steph
10.0
/ 10
I had issues booking this hotel via Expedia on Christmas Eve. Ended spending hours in the lobby having Expedia redo the booking on my behalf because my original booking did not show on Hennessy park hotel's system.
Despite this rough start, the staff at Hennessy was empathetic and accommodating particularly Kath, who was assisting the entire time. So grateful for her being there!
The rooms were clean and quite spacious. Hot consistent showers (hot water can sometimes be a problem in parts of Mauritius). The location is great if you need to be central. We were staying in the North earlier on, but found out that we spent too much time in traffic as we needed to sight-see in the West.
The hotel was beautifully decorated for Christmas to add to the holiday cheer!
The hotel is also close to Tribeca shopping mall which has heaps of eateries.
My family and I have enjoyed our stay at Hennessy Park Hotel and would definitely stay there again. ☺️
Terence
10.0
/ 10
The 2 ladies at the front desk were amazing and helpful .Arrived early but Our room wasn’t ready.they let us use the shower in the spa so we could freshen up and get some touring in.
Frederic Nicolas
10.0
/ 10
The customer service is really on point: great communications via e-mail and warm welcoming at the front desk. I was greeted by the F&B manager and presented with the menu option in a professional way.
The hotel and rooms were beautifully decorated and perfectly clean.
While there was a strange sound coming from the air conditionning system, a technician came within minutes and fixed this.
The services at the restaurant was very good. My only remarks is that for a 4-star, the food was not bad, but it was not memorable. I did order some fish & chips, and a beef burger at the Backstage Lounge for dinner. It was average overall. I did have some other options too, at the 2 other restaurants at the hotel. Breakfast service was 5 star. Breakfast content was Average. No buffet.
If you want to have great business services, in a perfectly situated business location, this is the place. If you are looking for gatronomy, you might consider some other options.
In the Area
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65, Ebene Cybercity, Plaines Wilhems, Mauritius
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Available Room Types in Hennessy Park Hotel
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What's around Hennessy Park Hotel
65, Ebene Cybercity, Plaines Wilhems, Mauritius
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Discover More About Hennessy Park Hotel
General
Near Ebene Commercial Centre
Location
A stay at Hennessy Park Hotel places you in the heart of Ebene, steps from Ebene Commercial Centre and 13 minutes by foot from Grand River North West. This spa hotel is 12.7 mi (20.5 km) from Flic-en-Flac Beach and 16 mi (25.7 km) from Turtle Bay.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Ebene Commercial Centre - 0.1 km / 0.1 mi
Grand River North West - 1.1 km / 0.7 mi
University of Mauritius - 1.6 km / 1 mi
Active Waves - 2.6 km / 1.6 mi
Apollo Bramwell Hospital - 2.7 km / 1.7 mi
Mall of Mauritius - 3.5 km / 2.2 mi
Quatre Bornes Central Market - 3.8 km / 2.4 mi
Maison Eureka - 4.5 km / 2.8 mi
Club Hippique de Maurice - 9.9 km / 6.1 mi
Tamil Temple - 10.9 km / 6.8 mi
Albion Public Beach - 12.2 km / 7.6 mi
Odysseo Oceanarium - 12.3 km / 7.6 mi
Christian Decotter Cruise Terminal - 12.4 km / 7.7 mi
Sir Seewoosagur Ramgoolan Botanic Garden - 12.5 km / 7.8 mi
Blue Penny Museum - 12.5 km / 7.8 mi
The preferred airport for Hennessy Park Hotel is Sir Seewoosagur Ramgoolam Intl. Airport (MRU) - 35.7 km / 22.2 mi
Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and wedding services.
Business Facilities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Ebene? This hotel has 9688 square feet (900 square meters) of space consisting of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Grab a bite at Grain d'Sel, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 108 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
All facilities in Hennessy Park Hotel
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Things to Do
- Shops
- Outdoor pool
- Entertainment for adults
- TV lounge
- Spa
- Garden
- Fitness center
- Library
- Sauna
- Steam room
- Pool sun loungers
Hotel Services
- Laundry service
- Multilingual staff
- Express check-in
- Wedding service
- Luggage storage
- Express check-out
- 24-hour Receptionist
General
- Smoking area
- Banquet
- Reception hall
- Parking
- Terrace
Accessibilty
- Accessible parking
- Wheelchair accessible
- Accessible bathroom
- Disabled access friendly
Business Facilities
- Conference center
- Business facilities
- Business facilities
- Conference rooms
Food and Drinks
- Poolside bar
- Breakfast
- Snack bar
Public Facilities
- Elevator
- Safety deposit box
Transportation
- Airport transfer
Connectivity
- Free WiFi
Sports and Recreations
- Paddle tennis
Accommodation Policy & General Information in Hennessy Park Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
14:00 - 00:00
Check-out:
Before 11:00
Pets
Service Animals Not Allowed
Additional Policy
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (December 24) Gala Dinner per adult: EUR 45
- Christmas Eve (December 24) Gala Dinner per child: EUR 23 (from 5 to 12 years old)
- New Year's Eve (December 31) Gala Dinner per adult: EUR 65
- New Year's Eve (December 31) Gala Dinner per child: EUR 33 (from 5 to 12 years old)
- A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.
- COVID-19 testing fee (antigen/rapid screening): EUR 5 per person, per stay.
We have included all charges provided to us by the property.
Professional property host/manager, Guests must provide proof of COVID-19 vaccination, Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours, Onsite COVID-19 testing (PCR) is available, Minimum age for negative COVID-19 test result requirement: 4, Onsite COVID-19 testing (Antigen) is required, Negative COVID-19 test result must be of specific type(s): PCR, COVID-19 vaccine must have been received a minimum number of days before check-in: 14, Onsite COVID-19 testing (Antigen) is available, Minimum age for proof of COVID-19 vaccination requirement: 18, Guests must provide health documentation, Guests must provide a negative COVID-19 test result- Fee for full breakfast: approximately EUR 19 per person
- Airport shuttle fee: EUR 85 per room (one-way)
- Rollaway bed fee: EUR 26.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hennessy Park Hotel | 108 |
Number of floors in Hennessy Park Hotel | 8 |
Another facilities in Hennessy Park Hotel | Shops, Outdoor pool, Entertainment for adults, TV lounge, Spa |
Frequently asked question in Hennessy Park Hotel
What are available facilities at Hennessy Park Hotel?
There are top facilites at Hennessy Park Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hennessy Park Hotel?
The standard check-in time at Hennessy Park Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hennessy Park Hotel provide breakfast?
Yes, Hennessy Park Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hennessy Park Hotel?
Hennessy Park Hotel is a 4.0-star hotel.
How many floors does Hennessy Park Hotel have?
Hennessy Park Hotel has 8 floors.
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More Reviews from Other Guests in Hennessy Park Hotel
Overall Ratings & Reviews Hennessy Park Hotel
Other sources (128)
8.0
Very Good
From 128 reviews
Cleanliness
8.2
Room Comfort
8.2
Location
8.6
Service and Facilites
8.2
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Traveler Reviews Hennessy Park Hotel
Number of reviews per page
20
40
Top reviews
Steph
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
I had issues booking this hotel via Expedia on Christmas Eve. Ended spending hours in the lobby having Expedia redo the booking on my behalf because my original booking did not show on Hennessy park hotel's system.
Despite this rough start, the staff at Hennessy was empathetic and accommodating particularly Kath, who was assisting the entire time. So grateful for her being there!
The rooms were clean and quite spacious. Hot consistent showers (hot water can sometimes be a problem in parts of Mauritius). The location is great if you need to be central. We were staying in the North earlier on, but found out that we spent too much time in traffic as we needed to sight-see in the West.
The hotel was beautifully decorated for Christmas to add to the holiday cheer!
The hotel is also close to Tribeca shopping mall which has heaps of eateries.
My family and I have enjoyed our stay at Hennessy Park Hotel and would definitely stay there again. ☺️
Read More
Steven
Business
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Being in Cybercity there is not much to do outside of office hours. Not a reflection on the hotel but on the area.
I feel in some aspects the hotel is beginning to show it's age, it doesn't appear to have changed in the years I have been staying here for business trips, but nothing to stop me staying again
jean
Leisure Family
8.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
Good hôtel for transit
Terence
with Partner
10.0
/10
Reviewed 72 week(s) ago
Hotels.com verified review
The 2 ladies at the front desk were amazing and helpful .Arrived early but Our room wasn’t ready.they let us use the shower in the spa so we could freshen up and get some touring in.
Lise
8.0
/10
Reviewed 75 week(s) ago
Hotels.com verified review
Service very good
Brian
Business
2.0
/10
Reviewed 131 week(s) ago
Hotels.com verified review
Hotel not as described, the pool is and has been closed for months despite being advertised on the website (and hotels.com website) as being available, not the case.
Ruined the stay. Hotel only willing to offer 10% refund which was rightly declined. Offer upped to include dinner, also declined.
Hotels.com were worse than useless and their rep couldn't even work out 10% of the total, failed as basic maths and under refunded despite me refusing the refund anyway.
Went to American Express who charged back 50% of the booking to the hotel and rightly so, taken 8 weeks to get the right decision but finally got there.
Would never stay in this establishment again and will go out of my way to ensure everyone else we fly to the island doesn't either.
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Jay
8.0
/10
Reviewed 160 week(s) ago
Expedia Group verified review
Didn’t get the pleasing experience from the Spa. Otherwise, everything was good. Great for business meetings around and at the hotel.
M
Business
2.0
/10
Reviewed 166 week(s) ago
Hotels.com verified review
Stayed at the Hennessy the second time, after me complaining that our room wasn't cleaned until after 4pm on the first trip, it happened again. The hotel is under renovations are taking place late into the night even after complaining it didnt stop until at 11pm. The next night there was a party and music was so loud that we didnt get much sleep as it went on until after 1am.
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Wayne
Business
2.0
/10
Reviewed 168 week(s) ago
Hotels.com verified review
This was a work trip and I took my wife we were very disappointed in that the hotel had some refurbishment being done and the swimming pool and pool area was out of bounds this was not highlighted when making the booking and paying full price. The breakfast was overall good but the food in the evening was poor so we only ate in the hotel one night there are eateries in walking distance. We did get a room upgrade which I may have got anyway as I am a Hotels Gold member. Wayne
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Kishore
Business
6.0
/10
Reviewed 171 week(s) ago
Hotels.com verified review
Too overrated hotel
Very poor service at restaurants
Bar lounge very arrogant & unfriendly staff
Only good thing was staff at Reception were very friendly
Given an alternative choice I wouldn’t stay again
Opeyemi
Leisure with Children
8.0
/10
Reviewed 173 week(s) ago
Expedia Group verified review
Perfect location for vacation, front desk is good but Dimitris (a front desk staff) is super amazing.
Kitchen has organic food but adding more food on the menu will be really good for a long stay
mahesh
Business
2.0
/10
Reviewed 174 week(s) ago
Hotels.com verified review
AC was not working and room service was not great + breakfast was not Upto the standard
Verified traveler
Business
8.0
/10
Reviewed 175 week(s) ago
Hotels.com verified review
My stay was very good. Should I recommend improvement if the quality of food and service at the restaurant.
I appreciate a lot the friendliness of the staff at the reception. Why not offering a welcome drink at customers on arrival ?
Simon
Business
2.0
/10
Reviewed 175 week(s) ago
Hotels.com verified review
It was a disaster - I have stayed at this hotel over 100 nights before - not sure if it is a change of owner that has caused it (my last stay was June 2022) but there was so much wrong
1. Aircon didnt work - 31 degrees outside - its a necessity
2. Dodgy plug in the room
3. 1 coffee in the 'tea and coffee provided
4. Sauna/stem area under refurbishment
5. Pool was having water treatment applied
6. no outside area due to pool being treated
7. Restaurant was poor service
8. No bread with dinner - not major but grouped together made to feel left out
9. Fish main meal - literally one piece of veg and a splatter of sauce - finger prints on plate
dont like to complain and was only staying overnight as it was £170 per night - quite a hike on usual pricing
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Justin
Business
2.0
/10
Reviewed 208 week(s) ago
Hotels.com verified review
Hotel staff removed cash from wallet.
Manager was supposed to follow up on Police report. But remains unavailable.
Would not recommend staying at the hotel as it is not safe.
Frederic Nicolas
Business
10.0
/10
Reviewed 250 week(s) ago
Hotels.com verified review
The customer service is really on point: great communications via e-mail and warm welcoming at the front desk. I was greeted by the F&B manager and presented with the menu option in a professional way.
The hotel and rooms were beautifully decorated and perfectly clean.
While there was a strange sound coming from the air conditionning system, a technician came within minutes and fixed this.
The services at the restaurant was very good. My only remarks is that for a 4-star, the food was not bad, but it was not memorable. I did order some fish & chips, and a beef burger at the Backstage Lounge for dinner. It was average overall. I did have some other options too, at the 2 other restaurants at the hotel. Breakfast service was 5 star. Breakfast content was Average. No buffet.
If you want to have great business services, in a perfectly situated business location, this is the place. If you are looking for gatronomy, you might consider some other options.
Read More
Carlo
Business
10.0
/10
Reviewed 324 week(s) ago
Hotels.com verified review
If you are going to Ebene, this is definitely the place to stay; very comfortable and the staff are very helpful and friendly.
Rajendran
Business
8.0
/10
Reviewed 325 week(s) ago
Hotels.com verified review
Conveniently located business hotel.
Shaukat
Business
8.0
/10
Reviewed 340 week(s) ago
Expedia Group verified review
A good functional hotel in the center of Ebene. Very walkable to most offices.
Adrian
10.0
/10
Reviewed 358 week(s) ago
Hotels.com verified review
I stayed at the hotel for 2 days on Business. The location was great as I could walk to all my meetings. The staff were very friendly, the room was great - loved the décor. I will definitely recommend the Hennessy Park Hotel.
Number of reviews per page
20
40
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