What do past guests say about Hotel Riu Turquoise - All Inclusive?

Hotel Riu Turquoise - All Inclusive is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Riu Turquoise - All Inclusive

Name: Hotel Riu Turquoise - All Inclusive
Address: Pointe Sud Ouest, Black River, Mauritius, 91202, Pointe Sud Ouest, Black River, 91202, Mauritius
Rating: 8.6

Others

8.6

/10

Very Good

92 reviews

What Guests Say About Their Stay

Shabena

10.0

/ 10

Lovely family hotel with an excelling mini water park for the kids. Kids absolutely loved it and food was excellent especially the desserts. Amazing scenery and beautiful hotel. Only thing is sea is very rough due to area being quite windy so best to stick to pools.

Kevin

10.0

/ 10

We enjoyed our time at the RIU. We wanted a no-stress, relaxing week of lying about the pool and we got it.

Bridget

10.0

/ 10

Absolutely loved my stay! The resort is beautiful, peaceful, and perfectly maintained. The staff were friendly and attentive, the food was amazing, and the views were breathtaking. A perfect spot to relax and recharge — can’t wait to come back! 🌴✨

In the Area

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Pointe Sud Ouest, Black River, Mauritius, 91202

Main Facilities

Swimming Pool

24-Hour Front Desk

WiFi

Staying at Hotel Riu Turquoise - All Inclusive is a good choice when you are visiting Black River. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Riu Turquoise - All Inclusive

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What's around Hotel Riu Turquoise - All Inclusive

Pointe Sud Ouest, Black River, Mauritius, 91202

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General

Near Le Morne Beach

Location

With a stay at Hotel Riu Turquoise - All Inclusive in Le Morne, you'll be on the beach, within a 5-minute drive of Le Morne Beach and Le Morne Mountain. This all-inclusive property is 21.3 mi (34.3 km) from Flic-en-Flac Beach and 2.1 mi (3.4 km) from Paradis Golf Club.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Le Morne Beach - 1.5 km / 0.9 mi
Le Morne Mountain - 2.4 km / 1.5 mi
Paradis Golf Club - 3.2 km / 2 mi
Black River Gorges National Park - 4.5 km / 2.8 mi
Île aux Benitiers - 7.8 km / 4.9 mi
La Prairie Beach - 13.8 km / 8.6 mi
Rhumerie de Chamarel - 15.5 km / 9.6 mi
Chamarel Falls - 17.8 km / 11 mi
Heritage Golf Club - 18.1 km / 11.3 mi
Les 7 Cascades - 18.5 km / 11.5 mi
La Preneuse Beach - 19.1 km / 11.9 mi
Seven Coloured Earths - 19.1 km / 11.9 mi
Bel Ombre Beach - 19.6 km / 12.2 mi
Tamarin Bay - 21.2 km / 13.2 mi
The Martello Tower Museum - 22.6 km / 14.1 mi

The nearest major airport is Sir Seewoosagur Ramgoolam Intl. Airport (MRU) - 57.5 km / 35.8 mi

Facilities

Dip into one of the 4 outdoor pools or enjoy other recreational amenities including a health club and a waterslide. Additional features at this property include complimentary wireless internet access, gift shops/newsstands, and a hair salon.

Business Facilities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Dining

Satisfy your appetite at one of the property's 4 restaurants. Relax with a refreshing drink from the swim-up bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Rooms

Make yourself at home in one of the 390 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers.

All facilities in Hotel Riu Turquoise - All Inclusive

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Common Space

Things to Do

Beach umbrella
Health club
Outdoor pool
Garden
Beach towel
Entertainment for adults
Spa
Waterslide
Beach sun loungers
Pool sun loungers

Sports and Recreations

Windsurfing
Diving
Snorkeling
Fitness center

Hotel Services

Laundry service
Multilingual staff
24-hour Receptionist

Family-friendly Facilities

Children pool
Kids club

General

Smoking area
Terrace

Nearby Facilities

Gift shop
Hair salon

Food and Drinks

Snack bar

Connectivity

Free WiFi

Accommodation Policy & General Information in Hotel Riu Turquoise - All Inclusive

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - 00:00 - to 11:00
Available rooms at Hotel Riu Turquoise - All Inclusive	390
Number of floors in Hotel Riu Turquoise - All Inclusive	3
Another facilities in Hotel Riu Turquoise - All Inclusive	Beach umbrella, Health club, Outdoor pool, Garden, Beach towel

Frequently asked question in Hotel Riu Turquoise - All Inclusive

What are available facilities at Hotel Riu Turquoise - All Inclusive?

There are top facilites at Hotel Riu Turquoise - All Inclusive such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Riu Turquoise - All Inclusive?

The standard check-in time at Hotel Riu Turquoise - All Inclusive is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00

What is the star rating of Hotel Riu Turquoise - All Inclusive?

Hotel Riu Turquoise - All Inclusive is a 4.0-star hotel.

How many floors does Hotel Riu Turquoise - All Inclusive have?

Hotel Riu Turquoise - All Inclusive has 3 floors.

How many rooms are available at Hotel Riu Turquoise - All Inclusive?

Hotel Riu Turquoise - All Inclusive has 390 rooms in total.

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More Reviews from Other Guests in Hotel Riu Turquoise - All Inclusive

Overall Ratings & Reviews Hotel Riu Turquoise - All Inclusive

Other sources (92)

8.6

Very Good

From 92 reviews

Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

9.2

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Traveler Reviews Hotel Riu Turquoise - All Inclusive

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Top reviews

Shabena

Leisure with Children

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Roger

Friends and Family with Friends

8.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Nice balcony view. Close to the beach. Wine options were poor quality. The white wine was very poor and on NYE got given an old white wine which couldn't be replaced

Rita Karla

6.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Yes

karthika

Leisure with Partner

8.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

A great hotel, with incredible staff! Special thank you to Vishik who went above and beyond! He actually helped us to upgrade to the palace during our stay, and i must say the food at the palace is far better than turquoise!

Sharad

6.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

Staff super helpful and friendly Please het new towels towels old hard and discoloured Dont dilute fruit juices with water Please keep coke etc in cans and not only soda fountains Some guests feeding their pets with the cutlery that the guests are using not on please stop

Kevin

Leisure with Partner

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

We enjoyed our time at the RIU. We wanted a no-stress, relaxing week of lying about the pool and we got it.

Bridget

Leisure Family

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

alain

Leisure with Partner

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Everything was perfect! The room, the food, the bar, the staff etc. The only thing is that since it’s winter over there it was very windy and kinda cold during the evening/ night. The room services were great! They’re up very early everyday to come clean your room, a bit too much but its part of the service and it’s remarkable to see them working.

Martin James

10.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

Fantastic hotel, amazing polite staff, location was amazing. All round 5 stars! Thank you Riu!!

Andrew

Leisure Family

10.0

/10

Reviewed 48 week(s) ago

Expedia Group verified review

Arrived early at the property (flight times) and were greeted by very friendly staff. Luggage taken care of and stored safely until the room was ready. Courtesy changing facilities offered and access to the dining room and bars. Very easy, very smooth.

Adrian

Leisure with Partner

4.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

Good place for kite surfing, thats it.

Mario Alfredo Nassar

Leisure with Children

2.0

/10

Reviewed 55 week(s) ago

Expedia Group verified review

The food is terrible. Poor variaty. Specialty restaurants are a joke they dont open every day plus when they open they dont take reservations you just have to line up (long line) and the variaty and quality of the food is not the best either.... very poor hotel. In addition if you are traveling with kids there is nothing for them very booring.

Kerry Dawn

Leisure

10.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

A beautiful quiet location, we were able to relax which was the purpose of our trip. Staff were amazing, friendly and did everything they could for you. Pools were kept clean and plenty of loungers there and on the beach. Only negative is price of taxis to get anywhere but that is no reflection on the hotel. Would highly recommend

Ali Ejaz

Leisure with Partner

6.0

/10

Reviewed 59 week(s) ago

Expedia Group verified review

Me and my wife went here on our honeymoon. We had to wait 6 hours to check in despite paying over 2000 pounds for our stay. The house keeping was terrible they didn’t change the sheets and they still had stains on them. The food was good but not amazing considering the price of admission. The store was very expensive as they were charging 55 euros for a generic blouse. The staff said all the meat was halal despite the hotel serving pork. The pork one day was also next to the chips. I will not be staying here again there are far better options in Mauritius. Please do not waste your money and come here. This trip had severe negative impact on my honeymoon.

Giovanni

Leisure Family

10.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

Spectacular beach paradise run with the precision of a Swiss watch by Giorgio, Johan, Daniel and Melonie. Property is brand new, every kind of food you can imagine, truly all inclusive including alcohol and service always with a smile.

Kamran

Leisure Family

10.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

The facilities are 5 star, the decor, the lounge areas and the pools were all very good. We were all inclusive, the drinks were good quality and varied with a 24 hour bar. Room was clean and beds comfortable, if you wished they would clean it every day. Entertainment every night in a lively setting with always space to sit. Food was a bit hit and miss for us. We found the main buffet good for breakfast but not to our liking for lunch and dinner. Having said that the steakhouse and Indian restaurant make up for this as the food there is delicious. The only downside is its first come first served which means you have to queue an hour before it opens, which to be honest is not really that bad but a bit of an inconvenience. Overall really enjoyed our stay, staff and facilities are amazing.

Patrick

Leisure with Partner

10.0

/10

Reviewed 68 week(s) ago

Expedia Group verified review

Definitely a top hotel. Few comments. To give extra information for future guests about small downsides. No hot drinks at lunch and dinner. (It is possible in the various bars), breakfast we found open late 07h30. And yet quite a bit of construction debris (concrete blocks) on the beach and sunbed)

Jerome

Friends and Family Family

10.0

/10

Reviewed 69 week(s) ago

Hotels.com verified review

If one word could describe our stay here… amazing! Only thing that would have made the experience better would be an omelette station, but I’m being picky. The buffet was excellent. Staff were very friendly, and always accommodating. And the two staff members who organised the group activities were so fun. The kids loved the small dance/ concerts at the end of the night and it was a great way for them to burn energy!

Gary

Leisure Family

8.0

/10

Reviewed 79 week(s) ago

Expedia Group verified review

Excellent service at buffet and restaurant. Very bad service at reception . Air conditioning didn’t work and it took 3 days to get a new room. Very hard to get a reservation , since there are only 2 restaurants.

Carol Louise

Leisure with Partner

8.0

/10

Reviewed 80 week(s) ago

Expedia Group verified review

What we liked - bedrooms were modern and clean. Plenty of sunbeds around the two pools and on the beach. Food was OK with plenty of choice - the specialist restaurants were very good. Staff very friendly and gave excellent service. South of the island was pretty. What we did not like - WiFi kept dropping out and did not work in our room for 2 of the 7 days. Evening entertainment we felt was poor. Only had low calorie coke drink - would have liked more low calorie soft drinks. Felt underneath the sunbeds could have been cleaned at least every other day.

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Disclaimer

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