Hotel Riu Turquoise - All Inclusive

Others
8.4
/10
Very Good
36 reviews

What Guests Say About Their Stay

Shabena

10.0
/ 10
Lovely family hotel with an excelling mini water park for the kids. Kids absolutely loved it and food was excellent especially the desserts. Amazing scenery and beautiful hotel. Only thing is sea is very rough due to area being quite windy so best to stick to pools.

Kevin

10.0
/ 10
We enjoyed our time at the RIU. We wanted a no-stress, relaxing week of lying about the pool and we got it.

Bridget

10.0
/ 10
Absolutely loved my stay! The resort is beautiful, peaceful, and perfectly maintained. The staff were friendly and attentive, the food was amazing, and the views were breathtaking. A perfect spot to relax and recharge — can’t wait to come back! 🌴✨
In the Area
See Map
Pointe Sud Ouest, Black River, Mauritius, 91202

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Hotel Riu Turquoise - All Inclusive is a good choice when you are visiting Black River. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Riu Turquoise - All Inclusive

Pointe Sud Ouest, Black River, Mauritius, 91202
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Location


Staying at Hotel Riu Turquoise - All Inclusive is a good choice when you are visiting Black River.

About Hotel Riu Turquoise - All Inclusive

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The accommodation’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Riu Turquoise - All Inclusive exclusively for you.

Hotel Riu Turquoise - All Inclusive is a accommodation with great comfort and excellent service according to most accommodation's guests.

Get precious and unforgettable moment during your stay at Hotel Riu Turquoise - All Inclusive.

All facilities in Hotel Riu Turquoise - All Inclusive

Others Hotel Riu Turquoise - All Inclusive
Others

Things to Do

  • Beach umbrella
  • Health club
  • Outdoor pool
  • Poolside bar
  • Garden
  • Beach towel
  • Spa
  • Waterslide
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • 24-hour Receptionist

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Family-friendly Facilities

  • Children pool
  • Kids club

General

  • Smoking area
  • Terrace

Public Facilities

  • Others
  • Restaurant

Nearby Facilities

  • Souvenir shop
  • Hair salon

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Riu Turquoise - All Inclusive

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MUR 159.55 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Riu Turquoise - All Inclusive
390
Number of floors in Hotel Riu Turquoise - All Inclusive
3
Another facilities in Hotel Riu Turquoise - All Inclusive
Beach umbrella, Health club, Outdoor pool, Poolside bar, Garden

Frequently asked question in Hotel Riu Turquoise - All Inclusive

What are available facilities at Hotel Riu Turquoise - All Inclusive?
There are top facilites at Hotel Riu Turquoise - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Riu Turquoise - All Inclusive?
The standard check-in time at Hotel Riu Turquoise - All Inclusive is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hotel Riu Turquoise - All Inclusive provide breakfast?
Yes, Hotel Riu Turquoise - All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Riu Turquoise - All Inclusive?
Hotel Riu Turquoise - All Inclusive is a 4.0-star hotel.
How many floors does Hotel Riu Turquoise - All Inclusive have?
Hotel Riu Turquoise - All Inclusive has 3 floors.
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More Reviews from Other Guests in Hotel Riu Turquoise - All Inclusive

8.4
Very Good
From 36 reviews
Cleanliness

9.0

Room Comfort

8.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Riu Turquoise - All Inclusive

Number of reviews per page
20
40
Top reviews
Shabena
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely family hotel with an excelling mini water park for the kids. Kids absolutely loved it and food was excellent especially the desserts. Amazing scenery and beautiful hotel. Only thing is sea is very rough due to area being quite windy so best to stick to pools.
Roger
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice balcony view. Close to the beach. Wine options were poor quality. The white wine was very poor and on NYE got given an old white wine which couldn't be replaced
Rita Karla
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Yes
karthika
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

A great hotel, with incredible staff! Special thank you to Vishik who went above and beyond! He actually helped us to upgrade to the palace during our stay, and i must say the food at the palace is far better than turquoise!
Sharad
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff super helpful and friendly Please het new towels towels old hard and discoloured Dont dilute fruit juices with water Please keep coke etc in cans and not only soda fountains Some guests feeding their pets with the cutlery that the guests are using not on please stop
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We enjoyed our time at the RIU. We wanted a no-stress, relaxing week of lying about the pool and we got it.
Bridget
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Absolutely loved my stay! The resort is beautiful, peaceful, and perfectly maintained. The staff were friendly and attentive, the food was amazing, and the views were breathtaking. A perfect spot to relax and recharge — can’t wait to come back! 🌴✨
alain
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Everything was perfect! The room, the food, the bar, the staff etc. The only thing is that since it’s winter over there it was very windy and kinda cold during the evening/ night. The room services were great! They’re up very early everyday to come clean your room, a bit too much but its part of the service and it’s remarkable to see them working.
Read More
Martin James
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Fantastic hotel, amazing polite staff, location was amazing. All round 5 stars! Thank you Riu!!
Andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Arrived early at the property (flight times) and were greeted by very friendly staff. Luggage taken care of and stored safely until the room was ready. Courtesy changing facilities offered and access to the dining room and bars. Very easy, very smooth.
Adrian
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Good place for kite surfing, thats it.
Mario Alfredo Nassar
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The food is terrible. Poor variaty. Specialty restaurants are a joke they dont open every day plus when they open they dont take reservations you just have to line up (long line) and the variaty and quality of the food is not the best either.... very poor hotel. In addition if you are traveling with kids there is nothing for them very booring.
Read More
Kerry Dawn
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

A beautiful quiet location, we were able to relax which was the purpose of our trip. Staff were amazing, friendly and did everything they could for you. Pools were kept clean and plenty of loungers there and on the beach. Only negative is price of taxis to get anywhere but that is no reflection on the hotel. Would highly recommend
Read More
Ali Ejaz
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Me and my wife went here on our honeymoon. We had to wait 6 hours to check in despite paying over 2000 pounds for our stay. The house keeping was terrible they didn’t change the sheets and they still had stains on them. The food was good but not amazing considering the price of admission. The store was very expensive as they were charging 55 euros for a generic blouse. The staff said all the meat was halal despite the hotel serving pork. The pork one day was also next to the chips. I will not be staying here again there are far better options in Mauritius. Please do not waste your money and come here. This trip had severe negative impact on my honeymoon.
Read More
Giovanni
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Spectacular beach paradise run with the precision of a Swiss watch by Giorgio, Johan, Daniel and Melonie. Property is brand new, every kind of food you can imagine, truly all inclusive including alcohol and service always with a smile.
Kamran
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The facilities are 5 star, the decor, the lounge areas and the pools were all very good. We were all inclusive, the drinks were good quality and varied with a 24 hour bar. Room was clean and beds comfortable, if you wished they would clean it every day. Entertainment every night in a lively setting with always space to sit. Food was a bit hit and miss for us. We found the main buffet good for breakfast but not to our liking for lunch and dinner. Having said that the steakhouse and Indian restaurant make up for this as the food there is delicious. The only downside is its first come first served which means you have to queue an hour before it opens, which to be honest is not really that bad but a bit of an inconvenience. Overall really enjoyed our stay, staff and facilities are amazing.
Read More
Patrick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Definitely a top hotel. Few comments. To give extra information for future guests about small downsides. No hot drinks at lunch and dinner. (It is possible in the various bars), breakfast we found open late 07h30. And yet quite a bit of construction debris (concrete blocks) on the beach and sunbed)
Jerome
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

If one word could describe our stay here… amazing! Only thing that would have made the experience better would be an omelette station, but I’m being picky. The buffet was excellent. Staff were very friendly, and always accommodating. And the two staff members who organised the group activities were so fun. The kids loved the small dance/ concerts at the end of the night and it was a great way for them to burn energy!
Read More
Gary
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Excellent service at buffet and restaurant. Very bad service at reception . Air conditioning didn’t work and it took 3 days to get a new room. Very hard to get a reservation , since there are only 2 restaurants.
Carol Louise
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

What we liked - bedrooms were modern and clean. Plenty of sunbeds around the two pools and on the beach. Food was OK with plenty of choice - the specialist restaurants were very good. Staff very friendly and gave excellent service. South of the island was pretty. What we did not like - WiFi kept dropping out and did not work in our room for 2 of the 7 days. Evening entertainment we felt was poor. Only had low calorie coke drink - would have liked more low calorie soft drinks. Felt underneath the sunbeds could have been cleaned at least every other day.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Riu Turquoise - All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 36 reviews
Cleanliness

9.0

Room Comfort

8.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Riu Turquoise - All Inclusive

Number of reviews per page
20
40
Top reviews
Shabena
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely family hotel with an excelling mini water park for the kids. Kids absolutely loved it and food was excellent especially the desserts. Amazing scenery and beautiful hotel. Only thing is sea is very rough due to area being quite windy so best to stick to pools.
Roger
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice balcony view. Close to the beach. Wine options were poor quality. The white wine was very poor and on NYE got given an old white wine which couldn't be replaced
Rita Karla
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Yes
karthika
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

A great hotel, with incredible staff! Special thank you to Vishik who went above and beyond! He actually helped us to upgrade to the palace during our stay, and i must say the food at the palace is far better than turquoise!
Sharad
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff super helpful and friendly Please het new towels towels old hard and discoloured Dont dilute fruit juices with water Please keep coke etc in cans and not only soda fountains Some guests feeding their pets with the cutlery that the guests are using not on please stop
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We enjoyed our time at the RIU. We wanted a no-stress, relaxing week of lying about the pool and we got it.
Bridget
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Absolutely loved my stay! The resort is beautiful, peaceful, and perfectly maintained. The staff were friendly and attentive, the food was amazing, and the views were breathtaking. A perfect spot to relax and recharge — can’t wait to come back! 🌴✨
alain
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Everything was perfect! The room, the food, the bar, the staff etc. The only thing is that since it’s winter over there it was very windy and kinda cold during the evening/ night. The room services were great! They’re up very early everyday to come clean your room, a bit too much but its part of the service and it’s remarkable to see them working.
Read More
Martin James
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Fantastic hotel, amazing polite staff, location was amazing. All round 5 stars! Thank you Riu!!
Andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Arrived early at the property (flight times) and were greeted by very friendly staff. Luggage taken care of and stored safely until the room was ready. Courtesy changing facilities offered and access to the dining room and bars. Very easy, very smooth.
Adrian
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Good place for kite surfing, thats it.
Mario Alfredo Nassar
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The food is terrible. Poor variaty. Specialty restaurants are a joke they dont open every day plus when they open they dont take reservations you just have to line up (long line) and the variaty and quality of the food is not the best either.... very poor hotel. In addition if you are traveling with kids there is nothing for them very booring.
Read More
Kerry Dawn
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

A beautiful quiet location, we were able to relax which was the purpose of our trip. Staff were amazing, friendly and did everything they could for you. Pools were kept clean and plenty of loungers there and on the beach. Only negative is price of taxis to get anywhere but that is no reflection on the hotel. Would highly recommend
Read More
Ali Ejaz
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Me and my wife went here on our honeymoon. We had to wait 6 hours to check in despite paying over 2000 pounds for our stay. The house keeping was terrible they didn’t change the sheets and they still had stains on them. The food was good but not amazing considering the price of admission. The store was very expensive as they were charging 55 euros for a generic blouse. The staff said all the meat was halal despite the hotel serving pork. The pork one day was also next to the chips. I will not be staying here again there are far better options in Mauritius. Please do not waste your money and come here. This trip had severe negative impact on my honeymoon.
Read More
Giovanni
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Spectacular beach paradise run with the precision of a Swiss watch by Giorgio, Johan, Daniel and Melonie. Property is brand new, every kind of food you can imagine, truly all inclusive including alcohol and service always with a smile.
Kamran
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The facilities are 5 star, the decor, the lounge areas and the pools were all very good. We were all inclusive, the drinks were good quality and varied with a 24 hour bar. Room was clean and beds comfortable, if you wished they would clean it every day. Entertainment every night in a lively setting with always space to sit. Food was a bit hit and miss for us. We found the main buffet good for breakfast but not to our liking for lunch and dinner. Having said that the steakhouse and Indian restaurant make up for this as the food there is delicious. The only downside is its first come first served which means you have to queue an hour before it opens, which to be honest is not really that bad but a bit of an inconvenience. Overall really enjoyed our stay, staff and facilities are amazing.
Read More
Patrick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Definitely a top hotel. Few comments. To give extra information for future guests about small downsides. No hot drinks at lunch and dinner. (It is possible in the various bars), breakfast we found open late 07h30. And yet quite a bit of construction debris (concrete blocks) on the beach and sunbed)
Jerome
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

If one word could describe our stay here… amazing! Only thing that would have made the experience better would be an omelette station, but I’m being picky. The buffet was excellent. Staff were very friendly, and always accommodating. And the two staff members who organised the group activities were so fun. The kids loved the small dance/ concerts at the end of the night and it was a great way for them to burn energy!
Read More
Gary
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Excellent service at buffet and restaurant. Very bad service at reception . Air conditioning didn’t work and it took 3 days to get a new room. Very hard to get a reservation , since there are only 2 restaurants.
Carol Louise
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

What we liked - bedrooms were modern and clean. Plenty of sunbeds around the two pools and on the beach. Food was OK with plenty of choice - the specialist restaurants were very good. Staff very friendly and gave excellent service. South of the island was pretty. What we did not like - WiFi kept dropping out and did not work in our room for 2 of the 7 days. Evening entertainment we felt was poor. Only had low calorie coke drink - would have liked more low calorie soft drinks. Felt underneath the sunbeds could have been cleaned at least every other day.
Read More
Number of reviews per page
20
40