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Veranda Pointe Aux Biches, Mauritius

Name: Veranda Pointe Aux Biches, Mauritius
Address: Coastal Road, Pamplemousses, Mauritius, Coastal Road, Pamplemousses, Mauritius
Rating: 8.6

Resorts

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8.6

/10

Very Good

261 reviews

What Guests Say About Their Stay

susan

10.0

/ 10

Staff are lovely. Food is fantastic. Aircon is a bit hit and miss but think they are having an upgrade soon. Everyone made every effort to make our holiday special. Would highly recommend

Trevor

10.0

/ 10

This hotel is not about the property, but the staff who make you feel you are the most important guest. Will definitely be back again.

Alexandra

10.0

/ 10

We stayed here for our honeymoon and it was phenomenal. The service from the staff was outstanding and they treated us more like friends than guests, nothing was ever too much trouble. The food at the privilege restaurant was always lovely and something different every night. We couldn’t have asked for a better place for such a special holiday and this will certainly be one that we always remember. Thank you.

In the Area

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Coastal Road, Pamplemousses, Mauritius

Main Facilities

This accommodation offers:

Outdoor pool

Poolside bar

Billiard

Game room

Children pool

Bicycle rental

Laundry service

Parking

Garden

Fitness center

Shopping center shuttle

Kids club

note: resort was previously named Veranda Pointe Aux Biches Hotel Staying at Veranda Pointe Aux Biches, Mauritius is a good choice when you are visiting Pamplemousses. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Veranda Pointe Aux Biches, Mauritius

Coastal Road, Pamplemousses, Mauritius

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Lobby Veranda Pointe Aux Biches, Mauritius

Discover More About Veranda Pointe Aux Biches, Mauritius

note: resort was previously named Veranda Pointe Aux Biches Hotel

Location
Staying at Veranda Pointe Aux Biches, Mauritius is a good choice when you are visiting Pamplemousses.

About Veranda Pointe Aux Biches, Mauritius

Have fun with various entertaining facilities for you and the whole family at Veranda Pointe Aux Biches, Mauritius, a wonderful accommodation for your family holiday.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

Not only located within easy reach of various places of interests for your adventure, but staying at Veranda Pointe Aux Biches, Mauritius will also give you a pleasant stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Veranda Pointe Aux Biches, Mauritius is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Veranda Pointe Aux Biches, Mauritius.

All facilities in Veranda Pointe Aux Biches, Mauritius

Facility

Outdoor pool

Poolside bar

Billiard

Game room

Children pool

Bicycle rental

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Family-friendly Facilities

Kids club
Children pool

Food and Drinks

Vegetarian meal
Poolside bar
Snack bar

Transportation

Shopping center shuttle
Bicycle rental
Area shuttle

General

Smoking area
Reception hall
Parking
Terrace

Accessibilty

Accessible parking

Business Facilities

Meeting rooms
Business facilities

Nearby Facilities

Gift shop

Sports and Recreations

Fitness center
Game room
Billiard

Kids and Pets

Babysitting with surcharge
Children facilities

Things to Do

Outdoor pool
Garden
Barbecue
Outdoor facilities
Beach umbrella
Spa
Beach towel
Library

Connectivity

Free WiFi

Public Facilities

Safety deposit box

Hotel Services

Laundry service
Wedding service
24-hour Receptionist

Accommodation Policy & General Information in Veranda Pointe Aux Biches, Mauritius

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - 20:00 - to 12:00
Available rooms at Veranda Pointe Aux Biches, Mauritius	115
Number of floors in Veranda Pointe Aux Biches, Mauritius	2
Another facilities in Veranda Pointe Aux Biches, Mauritius	Kids club, Children pool, Vegetarian meal, Poolside bar, Snack bar

Frequently asked question in Veranda Pointe Aux Biches, Mauritius

What is normal check-in & check-out time at Veranda Pointe Aux Biches, Mauritius?

The standard check-in time at Veranda Pointe Aux Biches, Mauritius is starting from 14:00 - 20:00 while the latest check-out time is at Before 12:00

What is the star rating of Veranda Pointe Aux Biches, Mauritius?

Veranda Pointe Aux Biches, Mauritius is a 4.0-star hotel.

How many floors does Veranda Pointe Aux Biches, Mauritius have?

Veranda Pointe Aux Biches, Mauritius has 2 floors.

How many rooms are available at Veranda Pointe Aux Biches, Mauritius?

Veranda Pointe Aux Biches, Mauritius has 115 rooms in total.

What do past guests say about Veranda Pointe Aux Biches, Mauritius?

Veranda Pointe Aux Biches, Mauritius is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Veranda Pointe Aux Biches, Mauritius

Overall Ratings & Reviews Veranda Pointe Aux Biches, Mauritius

Other sources (261)

8.6

Very Good

From 261 reviews

Cleanliness

9.0

Room Comfort

8.4

Location

7.8

Service and Facilites

9.0

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Traveler Reviews Veranda Pointe Aux Biches, Mauritius

Number of reviews per page

Top reviews

Baydr

Friends and family Family

6.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

We stayed for 8 nights as a family of four and found the experience mixed, overall below expectations for a 4-star hotel. Positives: staff were consistently friendly and welcoming. Food quality was good at the start of the stay. However, several issues impacted our experience: Rooms felt dated and in need of renovation. The air conditioning leaked, wardrobe fittings were loose with rusty hangers, and shelving was uneven. Space was very limited, especially in the children’s room. Housekeeping was inconsistent (not enough towels, water not always replenished), and work was carried out in the room one day without prior notice, leaving a strong smell. The advertised complimentary water activities were not usable due to tides, despite being listed daily. Over 8 days we couldn’t use any. The pool area also felt under-maintained at times. As a vegetarian family, food options became repetitive and limited. The Deck restaurant had no vegetarian mains at lunch, and even on Mauritian nights there were missing vegetarian accompaniments. Also disappointing that water is not included at dinner on half board. Overall, good staff but the hotel didn’t meet expectations, particularly for families.

susan

Leisure with Partner

10.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Staff are lovely. Food is fantastic. Aircon is a bit hit and miss but think they are having an upgrade soon. Everyone made every effort to make our holiday special. Would highly recommend

Tirendra

with Partner

8.0

/10

Reviewed 41 week(s) ago

Hotels.com verified review

Room was clean Food was repetitive, not a great variety of buffet available

Farah

Leisure Family

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Stunning hotel and the staff were exceptional!

Helen

Leisure with Partner

8.0

/10

Reviewed 48 week(s) ago

Expedia Group verified review

the rooms were kept very clean but the hotel in general is a little tired and in need of a refresh.

Rob

Leisure Family

8.0

/10

Reviewed 81 week(s) ago

Expedia Group verified review

Came with the family for UK half term to get some winter sun and we all loved the place! Great boutique hotel - simple but perfect room for the 5 of us to stay in - lovely grounds and pool - and right on its own beach with sun loungers and sun sofas overlooking the crystal clear waters. Would definitely return.

Trevor

Leisure with Partner

10.0

/10

Reviewed 111 week(s) ago

Expedia Group verified review

This hotel is not about the property, but the staff who make you feel you are the most important guest. Will definitely be back again.

Alexandra

Leisure with Partner

10.0

/10

Reviewed 112 week(s) ago

Expedia Group verified review

Fahmeeda

Leisure Family

10.0

/10

Reviewed 119 week(s) ago

Expedia Group verified review

Great sense of hospitality

Lee

Leisure with Partner

10.0

/10

Reviewed 122 week(s) ago

Expedia Group verified review

Great boutique nature on the beach with a chilled vibe

Elizabeth

Leisure with Partner

8.0

/10

Reviewed 156 week(s) ago

Expedia Group verified review

Lovely stay for our honeymoon at Veranda Pointe Aux Biches. A quiet hotel with it's own private beach and gorgeous sea view rooms. We would highly recommend the Sandy Lane adults only part of the resort, and the day's catamaran trip was fantastic.

Sian

Leisure with Partner

8.0

/10

Reviewed 157 week(s) ago

Expedia Group verified review

First of all, I need to start by saying that the staff in the main dining area are 10000/10. They were simply marvellous. I’m not a fan of animals and unfortunately due to the dining area being open and connected to the beach, stray cats would wander in whilst dining. I alerted the staff and they ensured that they reserved a table for me which was out of the way for every single meal. They truly went above and beyond to ensure I felt comfortable. Thank you to the team! Overall, the stay was pleasant. My only gripe would be that for the first two nights, the AC wasn’t working in the room and I had to report this to the front desk numerous times and despite being told it was fixed and had been looked at, it hadn’t. This was unpleasant but for the last night, the very helpful hotel manager did upgrade my room and put me into a room with working AC which was good. It’s unfortunate that it was only addressed on my last night though and not earlier on in my stay. The hotel was clean and staff friendly.

Paramjit

Leisure Family

10.0

/10

Reviewed 157 week(s) ago

Expedia Group verified review

The Hotel was as described when I booked. We were allocated a room on arrival although we were a bit early. We managed to get a room on the quiet side of the hotel with the pool just a few steps away. Food at the buffet was good at breakfast and lunch. We only ate at the buffet dinner a couple of times. The privilege restaurant dinner was always good. A few names need mentioning for their great service during our stay, Anoop and Akshay amazing bartenders at the 2 different bars, Amand our regular waiter at the Privilege restaurant. Never seen anyone run around like him. And the room was kept perfect by Lutchmee. Te beach although not private was very well maintained. The sunset views were amazing. A few suggestions for improvements that we already mentioned to the management; - Need improved bakery as the desserts were too boring and old style. - Need more staff in the kitchen and waiters as food refilling was slow. - Better cushions for the dining room chairs. - The quiet side of the hotel is next to a marriage hall and it does get loud in the evenings and night almost ever other day. Management need to ensure that the noise/music is lower in volume and stops at the legally approved time and not go on late into the night. - Free massage voucher is only valid for 48 hours but no one told us and we could not use.

Adrian

with Partner

10.0

/10

Reviewed 161 week(s) ago

Hotels.com verified review

The look of Veranda Pointe aux Biches, with the thatched roofs, was what attracted us to this resort. It didn't disappoint as you can see from the photos. Right from the start, the staff were very attentive to your needs. A good introduction to the resort by the front desk staff and a walk around the resort explaining various daily and weekly events. All the staff were super helpful and very welcoming and sociable. Special mention to Rodnay and Harel on the restaurant side. It's clear to see why Rodnay is one of the managers with great attention to detail. You didn't have to ask for refills with Rodnay on shift as he seemed to have a sixth sense, plus a great sense of humour. Akshay, Marie and Sara on bar duties at the Lazy Pool Bar. Ranee, our room service maid, who entertained us with a different towel sculpture every day, really cute! Asha, Nitesh and Sacha on the management staff who guided us, upgraded our room for our 30th wedding anniversary and recommended local trips to take advantage of. Thanks to Sacha for the upgrade from Comfort to Privilege, with a great view down to the lazy pool and the beach. Made our holiday so much more enjoyable. Last mention for the superb Transit Room, the best we have experienced. Our departing flight was at 21:25, so we enjoyed the hotel amenities all day. The Transit Room allows guests to take a shower, change and prepare for travel. Well done, because this was done in great style. Only neg, having to sign every time

gal

Leisure with Children

4.0

/10

Reviewed 168 week(s) ago

Expedia Group verified review

The most problematic thing for me is that the hotel put pictures of a newly part of the hotel, but when we arrived we were told that it is private area and not for the guest of the hotel. The rest of the hotel is poorly maintained. The pool has black weeds in it, the beach amenities are always dirty and the house keeping stuff are not that great. The reception have good attitude but work very slowly. The best thing that was really good in the hotel was the kids club, the stuff there were amazing. The food is not so good as well. I do not recommend at all

Morag

Leisure with Partner

10.0

/10

Reviewed 173 week(s) ago

Expedia Group verified review

We have just returned from a wonderful 9 days staying in a Privilege Room at Veranda Pointe aux Biches. The staff were all incredibly friendly and helpful; in particular Sonita one of the security guards, Shabeer and Stacy in the Sandy Lane restaurant, the wonderful massage team, and our incredible cleaner Lutchmee who went well above and beyond to make our stay so comfortable. The breakfast buffet was excellent, with a mix of cold and hot options - the freshly cooked omelettes were especially good. The entertainment staff were fab, and there was a good mix of activities on offer for free. We thoroughly enjoyed the cooking class for instance, and hired bikes to cycle to the Botanical Gardens. The beach area is incredibly well maintained and exceptionally safe with a security guard there all day. Our room was fabulous and very well maintained. All in all, we had the most wonderful trip and hope to be back to enjoy the spectacular Mauritian hospitality again soon.

JOHN

Leisure with Friends

10.0

/10

Reviewed 174 week(s) ago

Expedia Group verified review

Great staff and exactly what we wanted for a relaxing few days

Ching Yee Kennes

Leisure with Partner

6.0

/10

Reviewed 179 week(s) ago

Expedia Group verified review

Rushed us for check out

Marie Michele

Business and Leisure with Partner

8.0

/10

Reviewed 180 week(s) ago

Expedia Group verified review

We were greeted by Yoghinee who ensured we felt comfortable before starting paperwork. As my husband only speaks English, Yoghinee made sure to communicate accordingly while taking us for a tour of the property. She also assisted in making sure we could access the gym from 6.30am. This young lady definitely created an amazing first impression for this beautiful hotel. The Privilege room was secluded but perfect for a peaceful and relaxing holiday with an awesome view. Rishi at breakfast was also very attentive and welcoming. He made sure that we had our preferred coffee every morning with no fail. John from the lazy bar, his cocktails were just delicious. His cocktails enhance the pool experience. Dining on the beach for the lobster night was a really nice way to really switch off and enjoy our holiday. Dinner was delicious. Hats off to the 2 chefs on the night. The restaurant manager at the lazy grill restaurant was also very kind, attentive and very professional. We had a guest to dine in one night without a prior booking, and he very humbly assisted by accommodating and making sure we had a great service. Thank you team. We will be back!

Hsueh-Han

Leisure with Partner

10.0

/10

Reviewed 189 week(s) ago

Expedia Group verified review

Truly excellent hotel in a stunning location right next to the sandy beach. Loved the infinity pool in the Sandy Lane section which is lovely and quiet. All the staff were extremely helpful during our stay. Special thank you’s to Asha, Kavi, Sunida, Anoop, Anu, Damien and Sara who went above and beyond to make our stay incredibly enjoyable. Could not fault this hotel and we will definitely be back. Highly recommended.

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Lobby 4 Veranda Pointe Aux Biches, Mauritius

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.