AC Hotel by Marriott Santa Fe

Hotels
8.4
/10
Very Good
958 reviews

What Guests Say About Their Stay

Alan

10.0
/ 10
Santa Fe area is very nice but everything area walking distance of hotel closes at 8 pm. Even Starbucks. Uber is very difficult to get within 15 minutes. Most important the WiFi service is very slow.

Kevin Paul

10.0
/ 10
Very friendly check-in. Thanks for the chocolates. Always love staying here. The gym was clean and functional.

Kevin Paul

10.0
/ 10
Rocía went above and beyond to make sure we had a very easy check-in despite the large wedding party happening at the hotel. Thank you.
In the Area
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Juan Salvador Agraz No 130 Colonia Santa, Cuajimalpa de Morelos, Mexico City, Mexico, 5348

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
AC Hotel by Marriott Santa Fe is a hotel is located at Cuajimalpa de Morelos. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around AC Hotel by Marriott Santa Fe

Juan Salvador Agraz No 130 Colonia Santa, Cuajimalpa de Morelos, Mexico City, Mexico, 5348
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Discover More About AC Hotel by Marriott Santa Fe

Location


AC Hotel by Marriott Santa Fe is a hotel is located at Cuajimalpa de Morelos.

About AC Hotel by Marriott Santa Fe

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from AC Hotel by Marriott Santa Fe exclusively for you.

AC Hotel by Marriott Santa Fe is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, AC Hotel by Marriott Santa Fe is the right place to stay.

All facilities in AC Hotel by Marriott Santa Fe

Others AC Hotel by Marriott Santa Fe
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Express check-out
  • 24-hour Receptionist

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Bar
  • Breakfast

Business Facilities

  • Meeting rooms
  • Business center

Things to Do

  • Indoor pool

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

General

  • Banquet

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in AC Hotel by Marriott Santa Fe

Important Note
  • Fee for buffet breakfast: approximately MXN 360 to 600 for adults, and MXN 180 to 350 for children
  • Valet parking fee: MXN 145 per night
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 780 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at AC Hotel by Marriott Santa Fe
168
Number of floors in AC Hotel by Marriott Santa Fe
17
Another facilities in AC Hotel by Marriott Santa Fe
Laundry service, Express check-in, Newspaper in lobby, Wedding service, Express check-out

Frequently asked question in AC Hotel by Marriott Santa Fe

What are available facilities at AC Hotel by Marriott Santa Fe?
There are top facilites at AC Hotel by Marriott Santa Fe such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at AC Hotel by Marriott Santa Fe?
The standard check-in time at AC Hotel by Marriott Santa Fe is starting from From 15:00 while the latest check-out time is at Before 12:00
Does AC Hotel by Marriott Santa Fe provide breakfast?
Yes, AC Hotel by Marriott Santa Fe provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of AC Hotel by Marriott Santa Fe?
AC Hotel by Marriott Santa Fe is a 3.5-star hotel.
How many floors does AC Hotel by Marriott Santa Fe have?
AC Hotel by Marriott Santa Fe has 17 floors.
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More Reviews from Other Guests in AC Hotel by Marriott Santa Fe

8.4
Very Good
From 958 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews AC Hotel by Marriott Santa Fe

Number of reviews per page
20
40
Top reviews
Diana Marcela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location, Niece room
Rommel
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Personal was very kind, however, our check-in wasn’t the best. We had to wait around 30 minutes because our rooms weren’t ready.
Kevin Paul
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room had a missing shower door. We visited because we had received an email from hotel staff saying that they had resumed heating the pool. We went to the pool at 9pm on Friday night and it was 24c (as measured by the staff). They tell me that the target temperature is 30c to 31c. They said it would probably be warm by the morning. We left by 10am. Unimpressive. This used to be one of our favorite hotels. We now use others.
Read More
Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Santa Fe area is very nice but everything area walking distance of hotel closes at 8 pm. Even Starbucks. Uber is very difficult to get within 15 minutes. Most important the WiFi service is very slow.
Kevin Paul
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We love this hotel. It's friendly, warm, clean, and the staff are helpful. But, one of the main reasons we visit this hotel is the beautiful warm clean swimming pool, and the hotel now decides not to heat the pool. It's cold. Not tepid, or lukewarm, but cold. Uncomfortably cold. I could barely swim 2 lengths before I had to get out. I informed reception and they explained the hotel does not heat the pool any more! What an absolute shame. We'll be staying at alternative hotels in the future.
Read More
Ivan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great place to stay in Santa Fe!
CRISTINA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Ok
Kevin Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Very friendly check-in. Thanks for the chocolates. Always love staying here. The gym was clean and functional.
Martha
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The front desk was outstanding the way they solved the issues with maintaining a functional toom. One room was leaking through the wi dow when it raiined, the ither room lock dis not worked, the third riom was warm because ACis programmed to stop working after certain hours and just cool air was coming out. The first room was excellent with AC. The service was outstanding and the fastest in responding too so I was very satisfied but please ipdate the lighting bulbs in the bedroom. Ine bulb is okd LEDs which generate a lot if heat too. Again wonderful staff and courteous . I will stay again there.
Read More
Kevin Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Rocía went above and beyond to make sure we had a very easy check-in despite the large wedding party happening at the hotel. Thank you.
Mario
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

La estancia fue excelente, muy limpio, en una zona súper cómoda para moverse a la Expo Santa Fe y en general muy agradable. El personal fue muy amable y eficiente, sin duda volveremos.
Sergio
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Excelente atencion y servicio del personal del hotel
J Edgar
icon-Business
Business
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Cleanness
Francisco Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Staff was really nice and always ready to help and make my stay a pleasant experience. Water shouldn't be charge to customers, because that is something everyone needs to survive in life. That would be the only issue I got from this amazing hotel.
Daniela
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Staff was rude. They charged me for early check in without bringing other options.
Kevin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Thanks for a really comfortable stay. The pool was warm and clean like always. The steaks were very tasty, like always. We will be back soon!
Belkis
2.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Pesimo. Falla el internet, se fue la luz, demora en el check in, lamparas del baño no sirven. Terrible. Elijan otro hotel
Antonio
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

cumple muy bien y excelente atencion
Keren
4.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Robaron las llaves de los autos de los huéspedes. No dejan que uno estacione el auto, y al siguiente día, llamaron a la habitación para avisar que habian robado las llaves de los coches.
Kevin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Very nice easy check-in. Restaurant food was tasty. Pool was warm and clean. Very helpful staff.
Number of reviews per page
20
40

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Others 4 AC Hotel by Marriott Santa Fe

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 958 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews AC Hotel by Marriott Santa Fe

Number of reviews per page
20
40
Top reviews
Diana Marcela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location, Niece room
Rommel
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Personal was very kind, however, our check-in wasn’t the best. We had to wait around 30 minutes because our rooms weren’t ready.
Kevin Paul
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room had a missing shower door. We visited because we had received an email from hotel staff saying that they had resumed heating the pool. We went to the pool at 9pm on Friday night and it was 24c (as measured by the staff). They tell me that the target temperature is 30c to 31c. They said it would probably be warm by the morning. We left by 10am. Unimpressive. This used to be one of our favorite hotels. We now use others.
Read More
Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Santa Fe area is very nice but everything area walking distance of hotel closes at 8 pm. Even Starbucks. Uber is very difficult to get within 15 minutes. Most important the WiFi service is very slow.
Kevin Paul
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We love this hotel. It's friendly, warm, clean, and the staff are helpful. But, one of the main reasons we visit this hotel is the beautiful warm clean swimming pool, and the hotel now decides not to heat the pool. It's cold. Not tepid, or lukewarm, but cold. Uncomfortably cold. I could barely swim 2 lengths before I had to get out. I informed reception and they explained the hotel does not heat the pool any more! What an absolute shame. We'll be staying at alternative hotels in the future.
Read More
Ivan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great place to stay in Santa Fe!
CRISTINA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Ok
Kevin Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Very friendly check-in. Thanks for the chocolates. Always love staying here. The gym was clean and functional.
Martha
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The front desk was outstanding the way they solved the issues with maintaining a functional toom. One room was leaking through the wi dow when it raiined, the ither room lock dis not worked, the third riom was warm because ACis programmed to stop working after certain hours and just cool air was coming out. The first room was excellent with AC. The service was outstanding and the fastest in responding too so I was very satisfied but please ipdate the lighting bulbs in the bedroom. Ine bulb is okd LEDs which generate a lot if heat too. Again wonderful staff and courteous . I will stay again there.
Read More
Kevin Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Rocía went above and beyond to make sure we had a very easy check-in despite the large wedding party happening at the hotel. Thank you.
Mario
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

La estancia fue excelente, muy limpio, en una zona súper cómoda para moverse a la Expo Santa Fe y en general muy agradable. El personal fue muy amable y eficiente, sin duda volveremos.
Sergio
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Excelente atencion y servicio del personal del hotel
J Edgar
icon-Business
Business
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Cleanness
Francisco Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Staff was really nice and always ready to help and make my stay a pleasant experience. Water shouldn't be charge to customers, because that is something everyone needs to survive in life. That would be the only issue I got from this amazing hotel.
Daniela
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Staff was rude. They charged me for early check in without bringing other options.
Kevin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Thanks for a really comfortable stay. The pool was warm and clean like always. The steaks were very tasty, like always. We will be back soon!
Belkis
2.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Pesimo. Falla el internet, se fue la luz, demora en el check in, lamparas del baño no sirven. Terrible. Elijan otro hotel
Antonio
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

cumple muy bien y excelente atencion
Keren
4.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Robaron las llaves de los autos de los huéspedes. No dejan que uno estacione el auto, y al siguiente día, llamaron a la habitación para avisar que habian robado las llaves de los coches.
Kevin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Very nice easy check-in. Restaurant food was tasty. Pool was warm and clean. Very helpful staff.
Number of reviews per page
20
40