AC Hotel by Marriott Santa Fe

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8.6
/10
Very Good
1,002 reviews

What Guests Say About Their Stay

Alan

10.0
/ 10
Santa Fe area is very nice but everything area walking distance of hotel closes at 8 pm. Even Starbucks. Uber is very difficult to get within 15 minutes. Most important the WiFi service is very slow.

Kevin Paul

10.0
/ 10
Very friendly check-in. Thanks for the chocolates. Always love staying here. The gym was clean and functional.

Kevin Paul

10.0
/ 10
Rocía went above and beyond to make sure we had a very easy check-in despite the large wedding party happening at the hotel. Thank you.
In the Area
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Juan Salvador Agraz No 130 Colonia Santa, Cuajimalpa de Morelos, Mexico City, Mexico, 5348

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
AC Hotel by Marriott Santa Fe is a hotel is located at Cuajimalpa de Morelos. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around AC Hotel by Marriott Santa Fe

Juan Salvador Agraz No 130 Colonia Santa, Cuajimalpa de Morelos, Mexico City, Mexico, 5348
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Lobby AC Hotel by Marriott Santa Fe
Lobby 2 AC Hotel by Marriott Santa Fe

Discover More About AC Hotel by Marriott Santa Fe

Location


AC Hotel by Marriott Santa Fe is a hotel is located at Cuajimalpa de Morelos.

About AC Hotel by Marriott Santa Fe

From business event to corporate gathering, AC Hotel by Marriott Santa Fe provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but AC Hotel by Marriott Santa Fe welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

AC Hotel by Marriott Santa Fe is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, AC Hotel by Marriott Santa Fe is the right place to stay.

All facilities in AC Hotel by Marriott Santa Fe

Bar, Cafe and Lounge AC Hotel by Marriott Santa Fe
Bar, Cafe and Lounge
Swimming Pool AC Hotel by Marriott Santa Fe
Swimming Pool
Fitness Center AC Hotel by Marriott Santa Fe
Fitness Center
Functional Hall AC Hotel by Marriott Santa Fe
Functional Hall
Common Space AC Hotel by Marriott Santa Fe
Common Space

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Express check-out
  • 24-hour Receptionist

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting rooms
  • Business facilities
  • Business facilities

Food and Drinks

  • Vegetarian meal
  • Breakfast

Accessibilty

  • Accessible parking
  • Accessible path of travel

Things to Do

  • Indoor pool

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

General

  • Banquet

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in AC Hotel by Marriott Santa Fe

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at AC Hotel by Marriott Santa Fe
168
Number of floors in AC Hotel by Marriott Santa Fe
17
Another facilities in AC Hotel by Marriott Santa Fe
Laundry service, Express check-in, Newspaper in lobby, Wedding service, Express check-out

Frequently asked question in AC Hotel by Marriott Santa Fe

What are available facilities at AC Hotel by Marriott Santa Fe?
There are top facilites at AC Hotel by Marriott Santa Fe such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at AC Hotel by Marriott Santa Fe?
The standard check-in time at AC Hotel by Marriott Santa Fe is starting from From 15:00 while the latest check-out time is at Before 12:00
Does AC Hotel by Marriott Santa Fe provide breakfast?
Yes, AC Hotel by Marriott Santa Fe provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of AC Hotel by Marriott Santa Fe
AC Hotel by Marriott Santa Fe has a 3.5-star rating.
How many floors does AC Hotel by Marriott Santa Fe have?
AC Hotel by Marriott Santa Fe has 17.
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More Reviews from Other Guests in AC Hotel by Marriott Santa Fe

8.6
Very Good
From 1,002 reviews
Cleanliness

8.8

Room Comfort

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews AC Hotel by Marriott Santa Fe

Number of reviews per page
20
40
Top reviews
Angel
icon-
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

El primer cuarto la puerta parecía de un motel de mala racha, me cambiaron y el segundo cuarto se caía la parte donde uno pone la llave para abrir, entrando al cuarto la cerradura de seguridad no servía y la de arriba de la puerta se caía. Tuve que poner la silla y otro mueble para mi seguridad y dormir seguro
Angelica
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was nice. Had a great view. Shower could have used a little more attention, when it came to the cleaning. But overall not a bad place to spend a few days.
Enrique
icon-
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Add to the gym and maybe something else.
Luana Paulina
icon-
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Everything was very clean, the bed was very comfortable. Excellent service.
Christian J
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Good
Francisco
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

?
Diana Marcela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Location, Niece room
Rommel
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Personal was very kind, however, our check-in wasn’t the best. We had to wait around 30 minutes because our rooms weren’t ready.
Kevin Paul
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The room had a missing shower door. We visited because we had received an email from hotel staff saying that they had resumed heating the pool. We went to the pool at 9pm on Friday night and it was 24c (as measured by the staff). They tell me that the target temperature is 30c to 31c. They said it would probably be warm by the morning. We left by 10am. Unimpressive. This used to be one of our favorite hotels. We now use others.
Read More
Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Santa Fe area is very nice but everything area walking distance of hotel closes at 8 pm. Even Starbucks. Uber is very difficult to get within 15 minutes. Most important the WiFi service is very slow.
Kevin Paul
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

We love this hotel. It's friendly, warm, clean, and the staff are helpful. But, one of the main reasons we visit this hotel is the beautiful warm clean swimming pool, and the hotel now decides not to heat the pool. It's cold. Not tepid, or lukewarm, but cold. Uncomfortably cold. I could barely swim 2 lengths before I had to get out. I informed reception and they explained the hotel does not heat the pool any more! What an absolute shame. We'll be staying at alternative hotels in the future.
Read More
Ivan
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Great place to stay in Santa Fe!
CRISTINA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Ok
Kevin Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Very friendly check-in. Thanks for the chocolates. Always love staying here. The gym was clean and functional.
Martha
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The front desk was outstanding the way they solved the issues with maintaining a functional toom. One room was leaking through the wi dow when it raiined, the ither room lock dis not worked, the third riom was warm because ACis programmed to stop working after certain hours and just cool air was coming out. The first room was excellent with AC. The service was outstanding and the fastest in responding too so I was very satisfied but please ipdate the lighting bulbs in the bedroom. Ine bulb is okd LEDs which generate a lot if heat too. Again wonderful staff and courteous . I will stay again there.
Read More
Kevin Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Rocía went above and beyond to make sure we had a very easy check-in despite the large wedding party happening at the hotel. Thank you.
Mario
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

La estancia fue excelente, muy limpio, en una zona súper cómoda para moverse a la Expo Santa Fe y en general muy agradable. El personal fue muy amable y eficiente, sin duda volveremos.
Sergio
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Excelente atencion y servicio del personal del hotel
J Edgar
icon-Business
Business
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Cleanness
Francisco Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Staff was really nice and always ready to help and make my stay a pleasant experience. Water shouldn't be charge to customers, because that is something everyone needs to survive in life. That would be the only issue I got from this amazing hotel.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 AC Hotel by Marriott Santa Fe

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,002 reviews
Cleanliness

8.8

Room Comfort

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews AC Hotel by Marriott Santa Fe

Number of reviews per page
20
40
Top reviews
Angel
icon-
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

El primer cuarto la puerta parecía de un motel de mala racha, me cambiaron y el segundo cuarto se caía la parte donde uno pone la llave para abrir, entrando al cuarto la cerradura de seguridad no servía y la de arriba de la puerta se caía. Tuve que poner la silla y otro mueble para mi seguridad y dormir seguro
Angelica
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was nice. Had a great view. Shower could have used a little more attention, when it came to the cleaning. But overall not a bad place to spend a few days.
Enrique
icon-
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Add to the gym and maybe something else.
Luana Paulina
icon-
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Everything was very clean, the bed was very comfortable. Excellent service.
Christian J
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Good
Francisco
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

?
Diana Marcela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Location, Niece room
Rommel
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Personal was very kind, however, our check-in wasn’t the best. We had to wait around 30 minutes because our rooms weren’t ready.
Kevin Paul
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The room had a missing shower door. We visited because we had received an email from hotel staff saying that they had resumed heating the pool. We went to the pool at 9pm on Friday night and it was 24c (as measured by the staff). They tell me that the target temperature is 30c to 31c. They said it would probably be warm by the morning. We left by 10am. Unimpressive. This used to be one of our favorite hotels. We now use others.
Read More
Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Santa Fe area is very nice but everything area walking distance of hotel closes at 8 pm. Even Starbucks. Uber is very difficult to get within 15 minutes. Most important the WiFi service is very slow.
Kevin Paul
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

We love this hotel. It's friendly, warm, clean, and the staff are helpful. But, one of the main reasons we visit this hotel is the beautiful warm clean swimming pool, and the hotel now decides not to heat the pool. It's cold. Not tepid, or lukewarm, but cold. Uncomfortably cold. I could barely swim 2 lengths before I had to get out. I informed reception and they explained the hotel does not heat the pool any more! What an absolute shame. We'll be staying at alternative hotels in the future.
Read More
Ivan
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Great place to stay in Santa Fe!
CRISTINA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Ok
Kevin Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Very friendly check-in. Thanks for the chocolates. Always love staying here. The gym was clean and functional.
Martha
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The front desk was outstanding the way they solved the issues with maintaining a functional toom. One room was leaking through the wi dow when it raiined, the ither room lock dis not worked, the third riom was warm because ACis programmed to stop working after certain hours and just cool air was coming out. The first room was excellent with AC. The service was outstanding and the fastest in responding too so I was very satisfied but please ipdate the lighting bulbs in the bedroom. Ine bulb is okd LEDs which generate a lot if heat too. Again wonderful staff and courteous . I will stay again there.
Read More
Kevin Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Rocía went above and beyond to make sure we had a very easy check-in despite the large wedding party happening at the hotel. Thank you.
Mario
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

La estancia fue excelente, muy limpio, en una zona súper cómoda para moverse a la Expo Santa Fe y en general muy agradable. El personal fue muy amable y eficiente, sin duda volveremos.
Sergio
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Excelente atencion y servicio del personal del hotel
J Edgar
icon-Business
Business
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Cleanness
Francisco Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Staff was really nice and always ready to help and make my stay a pleasant experience. Water shouldn't be charge to customers, because that is something everyone needs to survive in life. That would be the only issue I got from this amazing hotel.
Number of reviews per page
20
40